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  • Thread Starter danrichmond

    (@danrichmond)

    Thank you for your response. Yes, I installed that plugin after realizing that the attributes filter, built into woo-commerce, was no longer working. Disabling this plugin does not solve my issue. Is there anything else you are able to see in my diagnostic that could be causing the problem?

    Thank you

    Thread Starter danrichmond

    (@danrichmond)

    Hello,

    Thank you for your reply. I am not quite sure if it stopped working during the latest update or just before. Below is my system status report.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://autocomputerperformance.net
    Site address (URL): https://autocomputerperformance.net
    WC Version: 5.3.0
    REST API Version: ✔ 5.3.0
    WC Blocks Version: ✔ 4.9.1
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 2.2.6
    Log Directory Writable: ✔
    WP Version: 5.7.2
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.19
    PHP Post Max Size: 512 MB
    PHP Time Limit: 0
    PHP Max Input Vars: 3000
    cURL Version: 7.76.1
    OpenSSL/1.1.1k
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.41-84.1
    Max Upload Size: 512 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 5.3.0
    WC Database Prefix: wp_
    Total Database Size: 607.20MB
    Database Data Size: 394.78MB
    Database Index Size: 212.42MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wp_fbv: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_fbv_attachment_folder: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ms_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_options: Data: 14.28MB + Index: 3.06MB + Engine InnoDB
    wp_pmxe_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pofw_product_option: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pofw_product_option_value: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_postmeta: Data: 294.61MB + Index: 169.50MB + Engine InnoDB
    wp_posts: Data: 45.34MB + Index: 8.84MB + Engine InnoDB
    wp_rio_process_queue: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_termmeta: Data: 2.52MB + Index: 3.00MB + Engine InnoDB
    wp_terms: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
    wp_term_relationships: Data: 20.06MB + Index: 9.13MB + Engine InnoDB
    wp_term_taxonomy: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
    wp_usermeta: Data: 4.52MB + Index: 0.06MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 7.52MB + Index: 11.61MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_square_customers: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wpfb_post_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpfb_reviews: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    acf-field: 7
    acf-field-group: 1
    attachment: 112
    br_filters_group: 1
    br_product_filter: 6
    cartflows_flow: 1
    cartflows_step: 3
    custom_css: 3
    et_body_layout: 1
    et_pb_layout: 24
    et_template: 2
    et_theme_builder: 1
    is_search_form: 1
    nav_menu_item: 17
    page: 19
    post: 5
    product: 19885
    product_variation: 4
    revision: 3
    schema: 2
    shop_coupon: 2
    shop_order: 38
    specs-table: 1
    wapf_product: 1
    wcpa_pt_forms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (24) ###
    
    Accelerated Mobile Pages: by Ahmed Kaludi
    Mohammed Kaludi – 1.0.77.1
    
    Ivory Search: by Ivory Search – 4.6.4
    Schema - All In One Schema Rich Snippets: by Brainstorm Force – 1.6.4
    Breadcrumbs Divi Module: by learnhowwp.com – 1.2
    Code Snippets: by Code Snippets Pro – 2.14.1
    Disable Real MIME Check: by Sergey Biryukov – 1.0
    FileBird Lite: by Ninja Team – 4.7.2
    Site Kit by Google: by Google – 1.32.0
    Meta Box: by MetaBox.io – 5.4.0
    Plugins Garbage Collector (Database Cleanup): by Vladimir Garagulya – 0.12
    Product Options for WooCommerce: by Pektsekye – 1.0.0
    Webcraftic Robin image optimizer: by Webcraftic  – 1.5.4
    Swap Google Fonts Display: by Gijo Varghese – 1.0.6
    Themify - WooCommerce Product Filter: by Themify – 1.3.4
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.56
    
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.8
    Product Feed PRO for WooCommerce: by AdTribes.io – 10.1.2
    Call for Price for WooCommerce: by Tyche Softwares – 3.3.0
    WooCommerce Square: by WooCommerce – 2.5.1
    WooCommerce: by Automattic – 5.3.0
    WP All Export: by Soflyy – 1.2.7
    WP Google Review Slider: by LJ Apps – 7.6
    WP Rocket: by WP Media – 3.8.8
    SEOPress: by SEOPress – 4.6.0.2
    
    ### Inactive Plugins (1) ###
    
    Ultimate WooCommerce Filters: by Etoile Web Design – 3.0.5
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (2) ###
    
    Endurance Page Cache: by Mike Hansen – 2.0.5
    ET Support Center :: Must-Use Plugins Autoloader: by Elegant Themes –
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Shop base: #346 - /shop/
    Cart: #347 - /cart/
    Checkout: #348 - /checkout/
    My account: #349 - /my-account/
    Terms and conditions: #81204 - /terms-of-use/
    
    ### Theme ###
    
    Name: ACP
    Version: 1.0
    Author URL: 
    Child Theme: ✔
    Parent Theme Name: Divi
    Parent Theme Version: 4.9.4
    Parent Theme Author URL: http://www.elegantthemes.com
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Square ###
    
    Environment: Production
    Tokenization Enabled: ✔
    Debug Mode: Off
    
    ### Action Scheduler ###
    
    Complete: 47
    Oldest: 2021-04-19 20:11:38 +0000
    Newest: 2021-05-19 16:55:40 +0000
    
    Pending: 1
    Oldest: 2021-05-19 22:19:22 +0000
    Newest: 2021-05-19 22:19:22 +0000
    
    ### Status report information ###
    
    Generated at: 2021-05-19 17:06:09 +00:00
    
Viewing 2 replies - 1 through 2 (of 2 total)