Title: dancemambo's Replies | WordPress.org

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# dancemambo

  [  ](https://wordpress.org/support/users/dancemambo/)

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## Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WPC Composite Products for WooCommerce] Composite products not included in some orders](https://wordpress.org/support/topic/composite-products-not-included-in-some-orders/)
 *  [dancemambo](https://wordpress.org/support/users/dancemambo/)
 * (@dancemambo)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/composite-products-not-included-in-some-orders/#post-15560365)
 * Hi [@fredcavender](https://wordpress.org/support/users/fredcavender/) ,
 * did you end up resolving this? I opened a topic for it too and have been told
   that it’s not this plugin, however after trying workarounds problem keeps happening,
   meaning it’s definitely this plugin.
 * Wondering if your outcome was any different.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WPC Composite Products for WooCommerce] Subproduct removed from composite when order is placed](https://wordpress.org/support/topic/subproduct-removed-from-composite-when-order-is-placed/)
 *  Thread Starter [dancemambo](https://wordpress.org/support/users/dancemambo/)
 * (@dancemambo)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/subproduct-removed-from-composite-when-order-is-placed/#post-15538895)
 * Hi [@miemie](https://wordpress.org/support/users/miemie/) ,
 * thanks for your reply, the option is already marked as no, also that would not
   explain why some orders work correctly and some not, also I haven’t changed any
   option and this only started happening since the last 3 updates.
 * I went through the documentation but this is a malfunction, not a configuration
   issue, as specified above, no changes have been made and all settings are according
   to documentation.
 * Please check the screenshot [https://snipboard.io/jtIkhV.jpg](https://snipboard.io/jtIkhV.jpg)
   
   there are two orders: 6621 and 6616. 6621 is correct and shows subproducts, while
   6616 does not show subproducts, both composites are the same and both require
   at least 1 subproduct to be purchased.
 * Here is a screenshot for order 6616: [https://snipboard.io/MP47u2.jpg](https://snipboard.io/MP47u2.jpg)
 * Here is the list of orders where sporadically subproducts are not present, I 
   have underlined them in red, the ones not underlined are fine: [https://snipboard.io/lnzXtm.jpg](https://snipboard.io/lnzXtm.jpg).
 * Here are my settings confirming the options are already marked as per documentation:
   [https://snipboard.io/OpHNTQ.jpg](https://snipboard.io/OpHNTQ.jpg)
 * Composite setting confirming subproducts are mandatory:
    [https://snipboard.io/08XubQ.jpg](https://snipboard.io/08XubQ.jpg)
 * Can you please let me know how can we troubleshoot this further? I am using Astra
   Theme Pro if that is relevant.

Viewing 2 replies - 1 through 2 (of 2 total)