Title: customfit's Replies | WordPress.org --- # customfit [ ](https://wordpress.org/support/users/customfit/) * [Profile](https://wordpress.org/support/users/customfit/) * [Topics Started](https://wordpress.org/support/users/customfit/topics/) * [Replies Created](https://wordpress.org/support/users/customfit/replies/) * [Reviews Written](https://wordpress.org/support/users/customfit/reviews/) * [Topics Replied To](https://wordpress.org/support/users/customfit/replied-to/) * [Engagements](https://wordpress.org/support/users/customfit/engagements/) * [Favorites](https://wordpress.org/support/users/customfit/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 42 total) 1 [2](https://wordpress.org/support/users/customfit/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/customfit/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/customfit/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Slider, Gallery, and Carousel by MetaSlider - Image Slider, Video Slider] List of included files is shown in the block editor](https://wordpress.org/support/topic/list-of-included-files-is-shown-in-the-block-editor/) * Thread Starter [customfit](https://wordpress.org/support/users/customfit/) * (@customfit) * [3 years, 6 months ago](https://wordpress.org/support/topic/list-of-included-files-is-shown-in-the-block-editor/#post-16614872) * Yes, the issue is resolved. * Thank you for pointing me to the right direction – disabling the plugins. * I will just ignore that list … * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Slider, Gallery, and Carousel by MetaSlider - Image Slider, Video Slider] List of included files is shown in the block editor](https://wordpress.org/support/topic/list-of-included-files-is-shown-in-the-block-editor/) * Thread Starter [customfit](https://wordpress.org/support/users/customfit/) * (@customfit) * [3 years, 6 months ago](https://wordpress.org/support/topic/list-of-included-files-is-shown-in-the-block-editor/#post-16614848) * Hi [@rochdesigns](https://wordpress.org/support/users/rochdesigns/), * I disabled plugins one by one and noticed that this plugin: **Show Current Template** by JOTAKI Taisuke was causing the list of templates in the editing the post section. * This plugin states: A WordPress plugin which shows the current template file name, the current theme name and included template files’ name in **the tool bar.** * It is working in the tool bar and for some reason it is also adding the templates to the admin section as well. * When I disable this plugin, the list of templates doesn’t show. * As I mentioned before they only show up when choosing the slider, not when using the shortcode. * Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Slider, Gallery, and Carousel by MetaSlider - Image Slider, Video Slider] List of included files is shown in the block editor](https://wordpress.org/support/topic/list-of-included-files-is-shown-in-the-block-editor/) * Thread Starter [customfit](https://wordpress.org/support/users/customfit/) * (@customfit) * [3 years, 6 months ago](https://wordpress.org/support/topic/list-of-included-files-is-shown-in-the-block-editor/#post-16614658) * Got it! * Here are the screenshots: * ![](https://i0.wp.com/customfitwebdesign.com/wp-content/themes/customfit-flex/ images/Add-New-Page-%E2%80%B9-Mutt-Market-%E2%80%94-WordPress.png?ssl=1) * ![](https://i0.wp.com/customfitwebdesign.com/wp-content/themes/customfit-flex/ images/Add-New-Page-%E2%80%B9-Mutt-Market-WordPress.png?ssl=1) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Slider, Gallery, and Carousel by MetaSlider - Image Slider, Video Slider] List of included files is shown in the block editor](https://wordpress.org/support/topic/list-of-included-files-is-shown-in-the-block-editor/) * Thread Starter [customfit](https://wordpress.org/support/users/customfit/) * (@customfit) * [3 years, 6 months ago](https://wordpress.org/support/topic/list-of-included-files-is-shown-in-the-block-editor/#post-16614571) * Hi, * This shows up only when editing the site. * Yes, I can re-create this on a second site. * I’ve tested it using my theme and the second with a default theme. * I have screenshots of those errors. How can I share them with you? * Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Gutenberg] Advanced Area missing in a Block panel](https://wordpress.org/support/topic/advanced-area-missing-in-a-block-panel/) * Thread Starter [customfit](https://wordpress.org/support/users/customfit/) * (@customfit) * [3 years, 8 months ago](https://wordpress.org/support/topic/advanced-area-missing-in-a-block-panel/#post-16405470) * Yes it does! * Once I clicked on the gear icon, the Advanced field showed up. * Thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ShipStation for WooCommerce] Invalid authentication key](https://wordpress.org/support/topic/invalid-authentication-key/) * Thread Starter [customfit](https://wordpress.org/support/users/customfit/) * (@customfit) * [3 years, 9 months ago](https://wordpress.org/support/topic/invalid-authentication-key/#post-16342505) * Hello, * Disconnecting and reconnecting the Shipstation with woocommerce with a new Authentication key worked. Products are being imported and logs created. * Thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce PayPal Payments] ERROR Webhook verification failed](https://wordpress.org/support/topic/error-webhook-verification-failed/) * Thread Starter [customfit](https://wordpress.org/support/users/customfit/) * (@customfit) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-webhook-verification-failed/#post-16328248) * Sorry for the late reply. * Yes, I was able to resolve it following your suggestion: disconnecting PayPal and then reconnecting, then resubscribing the webhooks again. * Thank you for your help! - This reply was modified 3 years, 9 months ago by [customfit](https://wordpress.org/support/users/customfit/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ninja Forms - Contact Form Builder with Calculators, Quizzes, Signatures & AI Form Builder] Ninja Forms not loading](https://wordpress.org/support/topic/ninja-forms-not-loading/) * [customfit](https://wordpress.org/support/users/customfit/) * (@customfit) * [3 years, 11 months ago](https://wordpress.org/support/topic/ninja-forms-not-loading/page/2/#post-16115715) * UPDATE: Resetting the W3 total cache to a default fixed the issue. * Ninja Forms version 3.6.14 are not loading with a W3 Total Cache plugin. I have a setting to never cache those pages with the Ninja forms. All forms are loading fine when the caching plugin is deactivated. - This reply was modified 3 years, 11 months ago by [customfit](https://wordpress.org/support/users/customfit/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Wrong product image for variable products showing on Facebook](https://wordpress.org/support/topic/wrong-product-image-for-variable-products-showing-on-facebook/) * Thread Starter [customfit](https://wordpress.org/support/users/customfit/) * (@customfit) * [4 years ago](https://wordpress.org/support/topic/wrong-product-image-for-variable-products-showing-on-facebook/#post-16017611) * Hi [@judagutor](https://wordpress.org/support/users/judagutor/), * Changing Facebook Product Image to “Use parent image” for each variations fixed the issue. Now the facebook shop listings match the website woo-commerce store listings on the desktop and smart phones. (Some of the variations and attributes are missing on fb though) * Thank you for your help! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Customer Email Verification for WooCommerce] Order doesn’t show up in the account](https://wordpress.org/support/topic/order-doesnt-show-up-in-the-account/) * Thread Starter [customfit](https://wordpress.org/support/users/customfit/) * (@customfit) * [4 years, 7 months ago](https://wordpress.org/support/topic/order-doesnt-show-up-in-the-account/#post-15376454) * Thank you for your reply. I figured it out: When the customer placed the order, she was a guest. After placing the order, she created an account on the website. Since she was a guest while placing it, that particular order wasn’t showing in “My account”, but it was showing up in the admin dashboard. Sorry for the confusion! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WebToffee WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels] Invoice Number not being generated](https://wordpress.org/support/topic/invoice-number-not-being-generated/) * Thread Starter [customfit](https://wordpress.org/support/users/customfit/) * (@customfit) * [4 years, 9 months ago](https://wordpress.org/support/topic/invoice-number-not-being-generated/#post-15176760) * Hi, I checked the “Generate invoice for order statuses” option and it was set to “Completed”. I changed it to “Processing” and now everything is working fine. * Thank you for pointing me to the right direction and for a fast response. Your plugin is amazing! Thank you again. Sincerely Andrea * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WebToffee WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels] Invoice Number not being generated](https://wordpress.org/support/topic/invoice-number-not-being-generated/) * Thread Starter [customfit](https://wordpress.org/support/users/customfit/) * (@customfit) * [4 years, 9 months ago](https://wordpress.org/support/topic/invoice-number-not-being-generated/#post-15170511) * H, I updated the plugin to the latest version v.2.8.7. I am afraid the issue still persists. A new order just came in and the invoice number is still blank. When I click on download button, this message shows up again: Invoice number has not been generated yet. Do you want to manually generate one? Thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce PayPal Payments] PayPal Transaction number missing](https://wordpress.org/support/topic/paypal-transaction-id-missing/) * Thread Starter [customfit](https://wordpress.org/support/users/customfit/) * (@customfit) * [4 years, 10 months ago](https://wordpress.org/support/topic/paypal-transaction-id-missing/#post-15137538) * Hi, * It was a regular order, not a subscription. I actually copied and pasted the transaction number from PayPal into the _transition_id field in the database and got it working. I am glad you pointed me to the order page to insert it instead. There are multiple orders with the transaction ID missing. I will check PayPal to make sure the customers paid and edit the orders this way. Hope you can figure out what is causing it. * Thank you! Andrea * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Tidio – Live Chat & AI Chatbots] tidioApiUrl is not defined](https://wordpress.org/support/topic/tidioapiurl-is-not-defined/) * [customfit](https://wordpress.org/support/users/customfit/) * (@customfit) * [4 years, 10 months ago](https://wordpress.org/support/topic/tidioapiurl-is-not-defined/#post-15074394) * I forgot to mention that the console error messages happen only in the backend of the website. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Tidio – Live Chat & AI Chatbots] tidioApiUrl is not defined](https://wordpress.org/support/topic/tidioapiurl-is-not-defined/) * [customfit](https://wordpress.org/support/users/customfit/) * (@customfit) * [4 years, 10 months ago](https://wordpress.org/support/topic/tidioapiurl-is-not-defined/#post-15073972) * I am having the same problem on my site. Console error: * Uncaught ReferenceError: tidioApiUrl is not defined at HTMLDocument. (options.js?ver=4.5.0:6) at mightThrow (jquery.js?ver=3.6.0:3766) at process( jquery.js?ver=3.6.0:3834) * jQuery.Deferred exception: tidioApiUrl is not defined ReferenceError: tidioApiUrl is not defined in …wp-content/plugins/tidio-live-chat/media/js/options.js?ver =4.5.0:6:17) * I am not sure if it affects the REST API curl error 28 and The loopback request to your site failed on my site health. * Hope someone can help. Thank you! Viewing 15 replies - 1 through 15 (of 42 total) 1 [2](https://wordpress.org/support/users/customfit/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/customfit/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/customfit/replies/page/2/?output_format=md)