Title: customer99's Replies | WordPress.org

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# customer99

  [  ](https://wordpress.org/support/users/customer99/)

 *   [Profile](https://wordpress.org/support/users/customer99/)
 *   [Topics Started](https://wordpress.org/support/users/customer99/topics/)
 *   [Replies Created](https://wordpress.org/support/users/customer99/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/customer99/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/customer99/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/customer99/engagements/)
 *   [Favorites](https://wordpress.org/support/users/customer99/favorites/)

 Search replies:

## Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Unicode Fields not stored when replying to ticket](https://wordpress.org/support/topic/unicode-fields-not-stored-when-replying-to-ticket/)
 *  Thread Starter [customer99](https://wordpress.org/support/users/customer99/)
 * (@customer99)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/unicode-fields-not-stored-when-replying-to-ticket/#post-11366648)
 * Thank you [@melliesou](https://wordpress.org/support/users/melliesou/)
 * Setting the option ID (first field) to a number has solved my issue.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Unicode Fields not stored when replying to ticket](https://wordpress.org/support/topic/unicode-fields-not-stored-when-replying-to-ticket/)
 *  Thread Starter [customer99](https://wordpress.org/support/users/customer99/)
 * (@customer99)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/unicode-fields-not-stored-when-replying-to-ticket/#post-11366546)
 * So I have enabled all department, product and priority fields and made them mandatory
   for the ticket form.
 * I have the following options (left) with the test values (right):
    Department:
   тест; маркетинг; Priority: приоритетно; нормално; Product: сајт; панел;
 * Thank you very much for the quick response

Viewing 2 replies - 1 through 2 (of 2 total)