Title: Shelly's Replies | WordPress.org --- # Shelly [ ](https://wordpress.org/support/users/customcv/) * [Profile](https://wordpress.org/support/users/customcv/) * [Topics Started](https://wordpress.org/support/users/customcv/topics/) * [Replies Created](https://wordpress.org/support/users/customcv/replies/) * [Reviews Written](https://wordpress.org/support/users/customcv/reviews/) * [Topics Replied To](https://wordpress.org/support/users/customcv/replied-to/) * [Engagements](https://wordpress.org/support/users/customcv/engagements/) * [Favorites](https://wordpress.org/support/users/customcv/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/users/customcv/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/customcv/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Product Addons for Woocommerce - Product Options with Custom Fields] Product addon not displaying on invoice](https://wordpress.org/support/topic/product-addon-not-displaying-on-invoice/) * Thread Starter [Shelly](https://wordpress.org/support/users/customcv/) * (@customcv) * [1 year, 11 months ago](https://wordpress.org/support/topic/product-addon-not-displaying-on-invoice/#post-18023965) * Product Addons “Select Books” are showing on cart and checkout pages but not on invoices * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Product Addons for Woocommerce - Product Options with Custom Fields] Product addon not displaying on invoice](https://wordpress.org/support/topic/product-addon-not-displaying-on-invoice/) * Thread Starter [Shelly](https://wordpress.org/support/users/customcv/) * (@customcv) * [1 year, 11 months ago](https://wordpress.org/support/topic/product-addon-not-displaying-on-invoice/#post-18023963) * I have used product addon like this in product -> [https://moems.org/product/creative-problem-solving-in-school-mathematics-2nd-ed/](https://moems.org/product/creative-problem-solving-in-school-mathematics-2nd-ed/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Product Addons for Woocommerce - Product Options with Custom Fields] Product addon not displaying on invoice](https://wordpress.org/support/topic/product-addon-not-displaying-on-invoice/) * Thread Starter [Shelly](https://wordpress.org/support/users/customcv/) * (@customcv) * [1 year, 12 months ago](https://wordpress.org/support/topic/product-addon-not-displaying-on-invoice/#post-18019948) * What procedure you follow? For doing it? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Credit Card and Order Detail page keeps Loading](https://wordpress.org/support/topic/credit-card-and-order-detail-page-keeps-loading/) * Thread Starter [Shelly](https://wordpress.org/support/users/customcv/) * (@customcv) * [2 years, 1 month ago](https://wordpress.org/support/topic/credit-card-and-order-detail-page-keeps-loading/#post-17947729) * Ok thank you * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Credit Card and Order Detail page keeps Loading](https://wordpress.org/support/topic/credit-card-and-order-detail-page-keeps-loading/) * Thread Starter [Shelly](https://wordpress.org/support/users/customcv/) * (@customcv) * [2 years, 1 month ago](https://wordpress.org/support/topic/credit-card-and-order-detail-page-keeps-loading/#post-17947489) * Waiting here.. for your response * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Credit Card and Order Detail page keeps Loading](https://wordpress.org/support/topic/credit-card-and-order-detail-page-keeps-loading/) * Thread Starter [Shelly](https://wordpress.org/support/users/customcv/) * (@customcv) * [2 years, 1 month ago](https://wordpress.org/support/topic/credit-card-and-order-detail-page-keeps-loading/#post-17947421) * Yes I am getting it with all Payment Options * ` WordPress Environment WordPress address (URL): [https://xpertaccessories.com](https://xpertaccessories.com) Site address (URL): [https://xpertaccessories.com](https://xpertaccessories.com) WC Version: 9.1.4Legacy REST API Package Version: ✔ 1.0.4Action Scheduler Version: ✔ 3.8.1Log Directory Writable: ✔WP Version: 6.6.1WP Multisite: –WP Memory Limit: 256 MBWP Debug Mode: –WP Cron: ✔Language: en_USExternal object cache: – Server EnvironmentServer Info: ApachePHP Version: 8.1.27PHP Post Max Size: 512 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WPForms – 1.9.0.1 Inactive Plugins( 8)Essential Grid: by ThemePunch – 3.0.16Jetpack: by Automattic – 13.7Payment Gateway Authorize.Net CIM for WooCommerce: by Cardpay SolutionsInc. – 2.1.2Redirection: by John Godley – 5.4.2Shipping Discount for WooCommerce: by OneTeamSoftware – 1.0.15Wordfence Security: by Wordfence – 7.11.7WP NMI Gateway PCI for WooCommerce: by Pledged Plugins – 1.2.1WP Rocket: by WP Media – 3.12.3.3 Dropin Plugins () advanced-cache.php: advanced-cache.php SettingsAPI Enabled: ✔Force SSL: –Currency: USD ($)Currency Position: leftThousand Separator: ,Decimal Separator: .Number of Decimals: 2Taxonomies: Product Types: external (external)grouped (grouped) simple (simple)variable (variable)Taxonomies: Product Visibility: exclude-from- catalog (exclude-from-catalog)exclude-from-search (exclude-from-search)featured( featured)outofstock (outofstock)rated-1 (rated-1)rated-2 (rated-2)rated-3 (rated- 3)rated-4 (rated-4)rated-5 (rated-5)Connected to WooCommerce.com: –Enforce Approved Product Download Directories: –HPOS feature enabled: –Order datastore: WC_Order_Data_Store_CPTHPOS data sync enabled: – LoggingEnabled: ✔Handler: Automattic\WooCommerce\Internal\ Admin\Logging\LogHandlerFileV2Retention period: 30 daysLevel threshold: –Log directory size: 335 MB WC PagesShop base: #300 – /shop/Cart: #1347 – /cart/ – Contains the [woocommerce_cart] shortcodeCheckout: #1348 – /checkout/ – Contains the [woocommerce_checkout] shortcodeMy account: #1349 – /my-account/Terms and conditions: #4746 – /terms-conditions/ ThemeName: Autoparts – ChildVersion: 1.0Author URL: [https://themerex.net/](https://themerex.net/)Child Theme: ✔Parent Theme Name: AutoPartsParent Theme Version: 1.5.7Parent Theme Author URL: [https://themerex.net/](https://themerex.net/) WooCommerce Support: ✔ TemplatesOverrides: autoparts/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0Outdated Templates: ❌`Learn how to update`AdminEnabled Features: activity-panelsanalyticsproduct-block-editorcouponscore- profilercustomize-storecustomer-effort-score-tracksimport-products-taskexperimental- fashion-sample-productsshipping-smart-defaultsshipping-setting-tourhomescreenmarketingmobile- app-bannernavigationonboardingonboarding-tasksproduct-custom-fieldsremote-inbox- notificationsremote-free-extensionspayment-gateway-suggestionsshipping-label- bannersubscriptionsstore-alertstransient-noticeswoo-mobile-welcomewc-pay-promotionwc- pay-welcome-pagelaunch-your-storeDisabled Features: experimental-blocksminified- jspattern-toolkit-full-composabilityproduct-pre-publish-modalprintfulsettingsasync- product-editor-category-fieldproduct-editor-template-systemDaily Cron: ✔ Next scheduled: 2024-08-12 15:33:32 -06:00Options: ✔Notes: 140Onboarding: completed Action SchedulerComplete: 2,161Oldest: 2024-07-12 05:21:32 +0000Newest: 2024- 08-12 05:02:40 +0000Failed: 100Oldest: 2023-02-11 03:22:18 +0000Newest: 2024- 08-09 22:45:03 +0000Pending: 7Oldest: 2024-08-12 08:03:55 +0000Newest: 2024-08- 19 03:18:17 +0000 Status report informationGenerated at: 2024-08-11 23:16:22 - 06:00 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Checkout page not working (credit card section not loading)](https://wordpress.org/support/topic/checkout-page-not-working-credit-card-section-not-loading/) * [Shelly](https://wordpress.org/support/users/customcv/) * (@customcv) * [2 years, 1 month ago](https://wordpress.org/support/topic/checkout-page-not-working-credit-card-section-not-loading/#post-17946896) * Ok I have created please check [https://wordpress.org/support/topic/credit-card-and-order-detail-page-keeps-loading/](https://wordpress.org/support/topic/credit-card-and-order-detail-page-keeps-loading/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Checkout page not working (credit card section not loading)](https://wordpress.org/support/topic/checkout-page-not-working-credit-card-section-not-loading/) * [Shelly](https://wordpress.org/support/users/customcv/) * (@customcv) * [2 years, 1 month ago](https://wordpress.org/support/topic/checkout-page-not-working-credit-card-section-not-loading/#post-17946714) * I also having same issue, Credit cards field keeps loading on checkout * ` WordPress Environment

WordPress address (URL): [https://xpertaccessories.com
Site](https://xpertaccessories.com
Site) address (URL): [https://xpertaccessories.com
WC](https://xpertaccessories.com
WC) Version: 9.1.4
Legacy REST API Package Version: ✔ 1.0.4
Action Scheduler Version: ✔ 3.8.1
Log Directory Writable: ✔
WP Version: 6.6.1
WP Multisite:–
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: – Server Environment

Server Info: Apache
PHP Version: 8.1.27
PHP Post Max Size: 512 MB
PHP Time Limit: -1
PHP Max Input Vars: 3000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 8.0.37-0ubuntu0.22.04.3
Max Upload Size: 512 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔ Database

WC Database Version: 9.1.4
WC Database Prefix: wp_insn64_
Total Database Size: 80.02MB
Database Data Size: 62.68MB
Database Index Size: 17.34MB
wp_insn64_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_insn64_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp_insn64_woocommerce_order_itemmeta: Data: 3.52MB + Index: 1.86MB + Engine InnoDB
wp_insn64_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_insn64_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp_insn64_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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attachment: 528
cpt_layouts: 11
cpt_testimonials: 7
custom_css: 1
elementor_library: 1
mc4wp-form: 2
nav_menu_item: 37
oembed_cache: 5
page: 38
post: 1
product: 113
revision: 61< br>seedprod: 1
shop_coupon: 46
shop_order: 943
shop_order_refund: 64
wp_global_styles: 1
wpcf7_contact_form: 2 Security

Secure connection( HTTPS): ✔
Hide errors from visitors: ✔ Active Plugins (32)

WooCommerce Authorize.Net Gateway: by Pledged Plugins – 6.1.8
Redirect 404 to Homepage: by pipdig – 1.0
Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.18.5
Contact Form 7 Captcha Pro: by 247wd – 0.0.1
Contact Form 7: by Takayuki Miyoshi – 5.9.8
Custom Post Type UI: by WebDevStudios – 1.17.1
Customer Reviews for WooCommerce: by CusRev– 5.58.2
DreamHost Panel Login: by DreamHost
danielbachhuber – 1.0.0

Elementor: by Elementor.com – 3.23.4
Enable Media Replace: by ShortPixel– 4.1.5
Facebook for WooCommerce: by Facebook – 3.2.6
Facebook Chat Plugin– Live Chat Plugin for WordPress: by Meta – 2.5
Google for WooCommerce: by WooCommerce– 2.8.1
Site Kit by Google: by Google – 1.132.0
WPBakery Page Builder: by Michael M – WPBakery.com – 6.10.0
Slider Revolution: by ThemePunch – 6.6.5
Simple Banner: by Ryan Petersen – 2.17.3
ThemeREX Addons: by ThemeREX – 1.71.29.11
ThemeREX Updater: by ThemeREX – 2.0.0
Shippo Shipping PRO for WooCommerce: by OneTeamSoftware – 2.1.34
Multi-Carrier Shippo Shipping Rates& Address Validation for WooCommerce: by OneTeamSoftware – 1.5.14
Woo Custom Stock Status: by Softound Solutions – 1.5.5
Booster for WooCommerce: by Pluggabl LLC – 7.2.1
WooCommerce Legacy REST API: by WooCommerce – 1.0.4
WooCommerce Shipping & Tax: by WooCommerce – 2.7.0
WooCommerce: by Automattic – 9.1.4< br>Yoast SEO Premium: by Team Yoast – 23.2
Yoast SEO: by Team Yoast – 23.2
WP Mail SMTP: by WP Mail SMTP – 4.1.0
Smart Image Resize PRO: by Nabil Lemsieh – 1.8.5
Smush: by WPMU DEV – 3.16.6
WPForms Lite: by WPForms – 1.9.0.1 Inactive Plugins (8)

Essential Grid: by ThemePunch – 3.0.16
Jetpack: by Automattic – 13.7
Payment Gateway Authorize.Net CIM for WooCommerce: by Cardpay Solutions
Inc. – 2.1.2

Redirection: by John Godley – 5.4.2
Shipping Discount for WooCommerce: by OneTeamSoftware – 1.0.15
Wordfence Security: by Wordfence – 7.11.7
WP NMI Gateway PCI for WooCommerce: by Pledged Plugins – 1.2.1
WP Rocket: by WP Media – 3.12.3.3 Dropin Plugins ()

advanced-cache.php: advanced-cache.php Settings

API Enabled: ✔
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator:,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock( outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature enabled:–
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – Logging

Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\ LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 335 MB WC Pages

Shop base: #300 – /shop/
Cart: #1347 – /cart/– Contains the [woocommerce_cart] shortcode
Checkout: #1348 – /checkout/ – Contains the [woocommerce_checkout] shortcode
My account: #1349 – /my-account/
Terms and conditions: #4746 – /terms-conditions/ Theme

Name: Autoparts – Child
Version: 1.0
Author URL: [https://themerex.net/
Child](https://themerex.net/
Child) Theme: ✔
Parent Theme Name: AutoParts
Parent Theme Version: 1.5.7
Parent Theme Author URL: [https://themerex.net/
WooCommerce](https://themerex.net/
WooCommerce) Support: ✔ Templates

Overrides: autoparts/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0
Outdated Templates: ❌

 Learn how to update

Admin

Enabled Features: activity-panels
analytics
product-block-editor< br>coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping- smart-defaults
shipping-setting-tour
homescreen
marketing
mobile- app-banner
navigation
onboarding
onboarding-tasks
product-custom- fields
remote-inbox-notifications
remote-free-extensions
payment-gateway- suggestions
shipping-label-banner
subscriptions
store-alerts
transient- notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch- your-store

Disabled Features: experimental-blocks
minified-js
pattern- toolkit-full-composability
product-pre-publish-modal
printful
settings
async-product-editor-category-field
product-editor-template-system

Daily Cron: ✔ Next scheduled: 2024-08-12 15:33:32 -06:00
Options: ✔
Notes: 140
Onboarding: completed Action Scheduler

Complete: 2,161
Oldest: 2024-07-12 05:21:32 +0000
Newest: 2024-08-12 05:02:40 +0000

< p>Failed: 100
Oldest: 2023-02-11 03:22:18 +0000
Newest: 2024-08-09 22:45: 03 +0000

Pending: 7
Oldest: 2024-08-12 08:03:55 +0000
Newest: 2024- 08-19 03:18:17 +0000 Status report information

Generated at: 2024-08-11 23:16:22 -06:00
` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Tax (formerly WooCommerce Shipping & Tax)] Issue Generating Shipping Labels – Error RBLKLU & HYMNCA](https://wordpress.org/support/topic/issue-generating-shipping-labels-error-rblklu-hymnca/) * [Shelly](https://wordpress.org/support/users/customcv/) * (@customcv) * [2 years, 2 months ago](https://wordpress.org/support/topic/issue-generating-shipping-labels-error-rblklu-hymnca/#post-17829391) * And now on adding another card I am getting “Error preparing new payment method configuration. Please contact support quoting error HYMNCA.” Please Help * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Tax (formerly WooCommerce Shipping & Tax)] Issue Generating Shipping Labels – Error RBLKLU & HYMNCA](https://wordpress.org/support/topic/issue-generating-shipping-labels-error-rblklu-hymnca/) * [Shelly](https://wordpress.org/support/users/customcv/) * (@customcv) * [2 years, 2 months ago](https://wordpress.org/support/topic/issue-generating-shipping-labels-error-rblklu-hymnca/#post-17829382) * This is my second card, previous one also having same issue . * Payment failed – The transaction was declined. Please contact support quoting error RBLKLU. - This reply was modified 2 years, 2 months ago by [Shelly](https://wordpress.org/support/users/customcv/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Tax (formerly WooCommerce Shipping & Tax)] Issue Generating Shipping Labels – Error RBLKLU & HYMNCA](https://wordpress.org/support/topic/issue-generating-shipping-labels-error-rblklu-hymnca/) * [Shelly](https://wordpress.org/support/users/customcv/) * (@customcv) * [2 years, 2 months ago](https://wordpress.org/support/topic/issue-generating-shipping-labels-error-rblklu-hymnca/#post-17829358) * I have same issue. Please help I am loosing my customers * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Tax (formerly WooCommerce Shipping & Tax)] Failed to retrieve shipping label refund status](https://wordpress.org/support/topic/failed-to-retrieve-shipping-label-refund-status-2/) * [Shelly](https://wordpress.org/support/users/customcv/) * (@customcv) * [2 years, 3 months ago](https://wordpress.org/support/topic/failed-to-retrieve-shipping-label-refund-status-2/page/2/#post-17806476) * I roll backed to woocommerce paypal payment version 2. 7.0. still no luck * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Tax (formerly WooCommerce Shipping & Tax)] Failed to retrieve shipping label refund status](https://wordpress.org/support/topic/failed-to-retrieve-shipping-label-refund-status-2/) * [Shelly](https://wordpress.org/support/users/customcv/) * (@customcv) * [2 years, 3 months ago](https://wordpress.org/support/topic/failed-to-retrieve-shipping-label-refund-status-2/#post-17806372) * While creating shipping label I am getting “Payment failed – The transaction was declined. Please contact support quoting error RBLKLU.” * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Purchase Orders for WooCommerce] Emails not being received](https://wordpress.org/support/topic/emails-not-being-received-24/) * [Shelly](https://wordpress.org/support/users/customcv/) * (@customcv) * [2 years, 3 months ago](https://wordpress.org/support/topic/emails-not-being-received-24/#post-17772250) * ![](https://wordpress.org/37e7bb46-0ff6-4960-955b-aa7b61811a50) * See * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Purchase Orders for WooCommerce] Emails not being received](https://wordpress.org/support/topic/emails-not-being-received-24/) * [Shelly](https://wordpress.org/support/users/customcv/) * (@customcv) * [2 years, 3 months ago](https://wordpress.org/support/topic/emails-not-being-received-24/#post-17772230) * I have checked It is set to “processing” only in plugin - This reply was modified 2 years, 3 months ago by [Shelly](https://wordpress.org/support/users/customcv/). Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/users/customcv/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/customcv/replies/page/2/?output_format=md)