Title: ctsupport's Replies | WordPress.org --- # ctsupport [ ](https://wordpress.org/support/users/ctsupport/) * [Profile](https://wordpress.org/support/users/ctsupport/) * [Topics Started](https://wordpress.org/support/users/ctsupport/topics/) * [Replies Created](https://wordpress.org/support/users/ctsupport/replies/) * [Reviews Written](https://wordpress.org/support/users/ctsupport/reviews/) * [Topics Replied To](https://wordpress.org/support/users/ctsupport/replied-to/) * [Engagements](https://wordpress.org/support/users/ctsupport/engagements/) * [Favorites](https://wordpress.org/support/users/ctsupport/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/users/ctsupport/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/ctsupport/replies/page/2/?output_format=md) * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Calmly] Can I add a mega menu](https://wordpress.org/support/topic/can-i-add-a-mega-menu/) * [ctsupport](https://wordpress.org/support/users/ctsupport/) * (@ctsupport) * [2 years, 1 month ago](https://wordpress.org/support/topic/can-i-add-a-mega-menu/#post-17784851) * Hello Sharon, You can add a Mega menu using plugins.Thank you,Candid Themes * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Mag and News] Disable Autoplay on Front Page Carousel?](https://wordpress.org/support/topic/disable-autoplay-on-front-page-carousel/) * [ctsupport](https://wordpress.org/support/users/ctsupport/) * (@ctsupport) * [2 years, 4 months ago](https://wordpress.org/support/topic/disable-autoplay-on-front-page-carousel/#post-17507364) * After checking what worried you first, it looks like you fixed it by yourself. Can you tell us if you still have the same question, or if everything’s working okay now? If there’s anything else bothering you or if you need more help, just tell us. Thanks again for being patient and understanding - This reply was modified 2 years, 4 months ago by [ctsupport](https://wordpress.org/support/users/ctsupport/). * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Refined Magazine] Get Rid of the Page Loading Animation?](https://wordpress.org/support/topic/get-rid-of-the-page-loading-animation/) * [ctsupport](https://wordpress.org/support/users/ctsupport/) * (@ctsupport) * [2 years, 4 months ago](https://wordpress.org/support/topic/get-rid-of-the-page-loading-animation/#post-17450951) * Thank you for reaching out to us! Yes, it can be done by disabling the preloader from the Appearance -> Customize -> Refined Magazine Options -> Extra Options- > Enable Preloader. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Fairy] Switch to Load More button](https://wordpress.org/support/topic/switch-to-load-more-button/) * [ctsupport](https://wordpress.org/support/users/ctsupport/) * (@ctsupport) * [2 years, 7 months ago](https://wordpress.org/support/topic/switch-to-load-more-button/#post-17237651) * Hello kubazabran, * You can switch pagination to the Load More Button by going to Customize > Fairy Theme Options > Blog Section Options > Pagination types and select Loading in the same page. * Thank you, * Candid Themes * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Fairy] Duplicate titles and meta descriptions](https://wordpress.org/support/topic/duplicate-titles-and-meta-descriptions/) * [ctsupport](https://wordpress.org/support/users/ctsupport/) * (@ctsupport) * [2 years, 8 months ago](https://wordpress.org/support/topic/duplicate-titles-and-meta-descriptions/#post-17162669) * Hello gianniskarag, * You may have installed multiple SEO plugins due to which this issue arises. * You can check it by disabling all the plugins except one(if you have multiple SEO plugins ). * Thank you, * Candid Themes * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Fairy] When I visit my website, my browser downloads a file rather than displaying my w](https://wordpress.org/support/topic/when-i-visit-my-website-my-browser-downloads-a-file-rather-than-displaying-my-w/) * [ctsupport](https://wordpress.org/support/users/ctsupport/) * (@ctsupport) * [2 years, 9 months ago](https://wordpress.org/support/topic/when-i-visit-my-website-my-browser-downloads-a-file-rather-than-displaying-my-w/#post-17117853) * Hi [@dm098](https://wordpress.org/support/users/dm098/), * It seems that there might be some files in the root folder of your site. Would you please contact your hosting provider and ask them to delete the file? * Thank you, * Candid Themes * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Fairy] WPML flags don’t appears in the language selector widget](https://wordpress.org/support/topic/wpml-flags-dont-appears-in-the-language-selector-widget/) * [ctsupport](https://wordpress.org/support/users/ctsupport/) * (@ctsupport) * [3 years ago](https://wordpress.org/support/topic/wpml-flags-dont-appears-in-the-language-selector-widget/#post-16847141) * Hello [@simbian](https://wordpress.org/support/users/simbian/), * Would you please check this support page link of [WPML](https://wpml.org/forums/topic/flags-are-not-visible/)? * Please try this once. If you are not able to fix it, do let us know, and we’ll help you with an alternative method too. So far, we don’t find any issues because of the theme code. * Thank you * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Fairy] vimeo icon not showing in fairy social menu (button there)](https://wordpress.org/support/topic/vimeo-icon-not-showing-in-fairy-social-menu-button-there/) * [ctsupport](https://wordpress.org/support/users/ctsupport/) * (@ctsupport) * [3 years, 1 month ago](https://wordpress.org/support/topic/vimeo-icon-not-showing-in-fairy-social-menu-button-there/#post-16823826) * Hello [@asrasrasny](https://wordpress.org/support/users/asrasrasny/), * We are working on the update of this theme. Expect a theme update within 2 days. * Thank you * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Fairy] Fairy theme conflict with the Plugin Member Directories](https://wordpress.org/support/topic/fairy-theme-conflict-with-the-plugin-member-directories/) * [ctsupport](https://wordpress.org/support/users/ctsupport/) * (@ctsupport) * [3 years, 4 months ago](https://wordpress.org/support/topic/fairy-theme-conflict-with-the-plugin-member-directories/#post-16583408) * Hi Hsu ChihFan, * We have now updated our theme with the fix for the above issue. Please update the theme on your website and let us know if the issue is resolved on your end. * Thanks, * Candid Themes - This reply was modified 3 years, 4 months ago by [ctsupport](https://wordpress.org/support/users/ctsupport/). * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Fairy] Fairy theme conflict with the Plugin Member Directories](https://wordpress.org/support/topic/fairy-theme-conflict-with-the-plugin-member-directories/) * [ctsupport](https://wordpress.org/support/users/ctsupport/) * (@ctsupport) * [3 years, 4 months ago](https://wordpress.org/support/topic/fairy-theme-conflict-with-the-plugin-member-directories/#post-16582935) * Hello Hsu ChihFan, * Thank you for the report. Our team is working on the issue. We will include the fix in our next update. * Thank you * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Fairy] Need help translating the ‘Read More’ button in Fairy WordPress theme](https://wordpress.org/support/topic/need-help-translating-the-read-more-button-in-fairy-wordpress-theme/) * [ctsupport](https://wordpress.org/support/users/ctsupport/) * (@ctsupport) * [3 years, 4 months ago](https://wordpress.org/support/topic/need-help-translating-the-read-more-button-in-fairy-wordpress-theme/#post-16539161) * Hi, * Please install the [https://wordpress.org/plugins/add-polylang-support-for-customizer/](https://wordpress.org/plugins/add-polylang-support-for-customizer/) plugin and you will get an option to add translated text for all fields on customizer. * Thank you. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Fairy] Need help translating the ‘Read More’ button in Fairy WordPress theme](https://wordpress.org/support/topic/need-help-translating-the-read-more-button-in-fairy-wordpress-theme/) * [ctsupport](https://wordpress.org/support/users/ctsupport/) * (@ctsupport) * [3 years, 4 months ago](https://wordpress.org/support/topic/need-help-translating-the-read-more-button-in-fairy-wordpress-theme/#post-16538793) * Hello gigi29 * Thank you for using the Fairy theme. * Can you please let us know which plugin are you using for translating the website to two different languages? We can suggest the best approach after knowing it. * Thanks * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Fairy FSE] Category page not showing up posts](https://wordpress.org/support/topic/category-page-not-showing-up-posts-2/) * [ctsupport](https://wordpress.org/support/users/ctsupport/) * (@ctsupport) * [3 years, 4 months ago](https://wordpress.org/support/topic/category-page-not-showing-up-posts-2/#post-16523559) * Hello sumanbisht, * Can you please check if you have assigned any category in the post you created. * Thank You * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Fairy] Is this nagware?](https://wordpress.org/support/topic/is-this-nagware-2/) * [ctsupport](https://wordpress.org/support/users/ctsupport/) * (@ctsupport) * [3 years, 5 months ago](https://wordpress.org/support/topic/is-this-nagware-2/#post-16427892) * Hello janelwashere, Thank you for using our theme Fairy. As Fairy is a FREEMIUM( FREE and PREMIUM) theme. We offer free support and updates even in the free theme. But for regular maintenance, we also offer a premium version of it. You can dismiss the notice so that it won’t appear again if you want to continue using the free version. * Thank you * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Fairy] Mobile menu not showing correctly](https://wordpress.org/support/topic/mobile-menu-not-showing-correctly-2/) * [ctsupport](https://wordpress.org/support/users/ctsupport/) * (@ctsupport) * [3 years, 6 months ago](https://wordpress.org/support/topic/mobile-menu-not-showing-correctly-2/#post-16356868) * Hello defence247gr, * Thank you so much for using our theme. Please add this below CSS code under Appearance > Customize > Additional CSS, * ```wp-block-code @media screen and (max-width: 991px) #masthead #primary-menu.off_canva_nav>* { width: 100%; } ``` * Hope this works. * Thank you Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/users/ctsupport/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/ctsupport/replies/page/2/?output_format=md)