Title: C S Sultan's Replies - page 34 | WordPress.org --- # C S Sultan [ ](https://wordpress.org/support/users/cssultan/) * [Profile](https://wordpress.org/support/users/cssultan/) * [Topics Started](https://wordpress.org/support/users/cssultan/topics/) * [Replies Created](https://wordpress.org/support/users/cssultan/replies/) * [Reviews Written](https://wordpress.org/support/users/cssultan/reviews/) * [Topics Replied To](https://wordpress.org/support/users/cssultan/replied-to/) * [Engagements](https://wordpress.org/support/users/cssultan/engagements/) * [Favorites](https://wordpress.org/support/users/cssultan/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 496 through 510 (of 739 total) [←](https://wordpress.org/support/users/cssultan/replies/page/33/?output_format=md) [1](https://wordpress.org/support/users/cssultan/replies/?output_format=md) [2](https://wordpress.org/support/users/cssultan/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/cssultan/replies/page/3/?output_format=md)… [33](https://wordpress.org/support/users/cssultan/replies/page/33/?output_format=md) 34 [35](https://wordpress.org/support/users/cssultan/replies/page/35/?output_format=md)… [48](https://wordpress.org/support/users/cssultan/replies/page/48/?output_format=md) [49](https://wordpress.org/support/users/cssultan/replies/page/49/?output_format=md) [50](https://wordpress.org/support/users/cssultan/replies/page/50/?output_format=md) [→](https://wordpress.org/support/users/cssultan/replies/page/35/?output_format=md) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Mail Mint - Email Marketing, Newsletter, Email Automation & WooCommerce Emails] The best email marketing plugin](https://wordpress.org/support/topic/the-best-email-marketing-plugin/) * Plugin Support [C S Sultan](https://wordpress.org/support/users/cssultan/) * (@cssultan) * [3 years, 3 months ago](https://wordpress.org/support/topic/the-best-email-marketing-plugin/#post-16687255) * Thank you [@waelalsadi](https://wordpress.org/support/users/waelalsadi/) for your honest review. It will really help motivate the team to do even better with Mail Mint. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mail Mint - Email Marketing, Newsletter, Email Automation & WooCommerce Emails] Mail Mint ticket #289](https://wordpress.org/support/topic/mail-mint-ticket-289/) * Plugin Support [C S Sultan](https://wordpress.org/support/users/cssultan/) * (@cssultan) * [3 years, 3 months ago](https://wordpress.org/support/topic/mail-mint-ticket-289/#post-16664298) * Hi [@cayman191](https://wordpress.org/support/users/cayman191/) , right now, you can only see how many people opened the emails or clicked on the links in the email. * Individual customer activities and analytics are a work in progress. It will take some time for us to work on that feature. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mail Mint - Email Marketing, Newsletter, Email Automation & WooCommerce Emails] Failed Emails](https://wordpress.org/support/topic/failed-emails-4/) * Plugin Support [C S Sultan](https://wordpress.org/support/users/cssultan/) * (@cssultan) * [3 years, 3 months ago](https://wordpress.org/support/topic/failed-emails-4/#post-16664294) * Hi [@nickdgreen](https://wordpress.org/support/users/nickdgreen/) , when an email delivery fails, that’s something you can check from the email log of your SMTP provider. It is not something you will see in Mail Mint. * Let me know if you have more questions. Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPFunnels – Funnel Builder for WooCommerce with Checkout & One Click Upsell] WPfunnels: Flatsome](https://wordpress.org/support/topic/wpfunnels-flatsome/) * Plugin Support [C S Sultan](https://wordpress.org/support/users/cssultan/) * (@cssultan) * [3 years, 3 months ago](https://wordpress.org/support/topic/wpfunnels-flatsome/#post-16663800) * Hi [@cayman191](https://wordpress.org/support/users/cayman191/) , we have just released an update. This should allow you to edit WPFunnels pages using Flatsome’s editor. Please try it out and let us know. * Thanks. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[WPFunnels – Funnel Builder for WooCommerce with Checkout & One Click Upsell] Finally a System that Works](https://wordpress.org/support/topic/finally-a-system-that-works/) * Plugin Support [C S Sultan](https://wordpress.org/support/users/cssultan/) * (@cssultan) * [3 years, 3 months ago](https://wordpress.org/support/topic/finally-a-system-that-works/#post-16660803) * Thank you [@charityunited](https://wordpress.org/support/users/charityunited/) for your kind words. This will surely motivate our team. * We will do our best to keep on improving and maintain high quality. * Cheers. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mail Mint - Email Marketing, Newsletter, Email Automation & WooCommerce Emails] License won’t activate. Support won’t respond.](https://wordpress.org/support/topic/license-wont-activate-support-wont-respond/) * Plugin Support [C S Sultan](https://wordpress.org/support/users/cssultan/) * (@cssultan) * [3 years, 3 months ago](https://wordpress.org/support/topic/license-wont-activate-support-wont-respond/#post-16660416) * Hi [@billstilwell](https://wordpress.org/support/users/billstilwell/) , sorry about the delay, as it was our weekend. We have responded to your ticket and resolved the issue. Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mail Mint - Email Marketing, Newsletter, Email Automation & WooCommerce Emails] Change not updated](https://wordpress.org/support/topic/change-not-updated/) * Plugin Support [C S Sultan](https://wordpress.org/support/users/cssultan/) * (@cssultan) * [3 years, 4 months ago](https://wordpress.org/support/topic/change-not-updated/#post-16641337) * Hi [@portugaldirectory](https://wordpress.org/support/users/portugaldirectory/), in this case, you need to ask the hosting to disable backend caching for all files in the Mail Mint folder. This should help to avoid misinformation. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mail Mint - Email Marketing, Newsletter, Email Automation & WooCommerce Emails] Pop up Form](https://wordpress.org/support/topic/pop-up-form-6/) * Plugin Support [C S Sultan](https://wordpress.org/support/users/cssultan/) * (@cssultan) * [3 years, 4 months ago](https://wordpress.org/support/topic/pop-up-form-6/#post-16641332) * Hi [@portugaldirectory](https://wordpress.org/support/users/portugaldirectory/), the form you have on this page is probably from another tool. Could you please [reach us in support](https://wordpress.org/support/users/cssultan/replies/page/34/support@getwpfunnels.com?output_format=md) with link to a page where you have Mail Mint form assigned? Then we can take a look directly. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mail Mint - Email Marketing, Newsletter, Email Automation & WooCommerce Emails] Pop up Form](https://wordpress.org/support/topic/pop-up-form-6/) * Plugin Support [C S Sultan](https://wordpress.org/support/users/cssultan/) * (@cssultan) * [3 years, 4 months ago](https://wordpress.org/support/topic/pop-up-form-6/#post-16635343) * Hi [@portugaldirectory](https://wordpress.org/support/users/portugaldirectory/), thank you for this. Can you share the website in question? Then we can observe. Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mail Mint - Email Marketing, Newsletter, Email Automation & WooCommerce Emails] Hide Form For](https://wordpress.org/support/topic/hide-form-for/) * Plugin Support [C S Sultan](https://wordpress.org/support/users/cssultan/) * (@cssultan) * [3 years, 4 months ago](https://wordpress.org/support/topic/hide-form-for/#post-16634908) * Hi [@joshkia](https://wordpress.org/support/users/joshkia/) , we tried to re- create the issue. * Can you try one thing? Would you submit the form once with custom data and check if it reappears if you visit the page from the same browser session that day? * If it still doesn’t keep the form hidden after submitting the form, then do reach us [directly at support](https://wordpress.org/support/users/cssultan/replies/page/34/support@getwpfunnels.com?output_format=md) and let us help you out with this more promptly. * Do let us know. Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mail Mint - Email Marketing, Newsletter, Email Automation & WooCommerce Emails] Mail Mint bugs](https://wordpress.org/support/topic/mail-mint-bugs/) * Plugin Support [C S Sultan](https://wordpress.org/support/users/cssultan/) * (@cssultan) * [3 years, 4 months ago](https://wordpress.org/support/topic/mail-mint-bugs/#post-16634865) * Hi [@cayman191](https://wordpress.org/support/users/cayman191/) , would you mind sharing the ticket# or the name you used to reach us? Then I could have it looked at with priority. * Meanwhile, we are looking into how Flatsome works and trying to find a way to allow users to edit funnel pages with Flatsome along with our shortcodes. It’s a work in progress. * Thanks. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Mail Mint - Email Marketing, Newsletter, Email Automation & WooCommerce Emails] Excellent plugin! Insane features (Pro)!](https://wordpress.org/support/topic/excellent-plugin-8548/) * Plugin Support [C S Sultan](https://wordpress.org/support/users/cssultan/) * (@cssultan) * [3 years, 4 months ago](https://wordpress.org/support/topic/excellent-plugin-8548/#post-16634862) * [@sinisas](https://wordpress.org/support/users/sinisas/) Thank you so much for your review. We will do our best to live up to your expectations and continue providing quality support. * Cheers. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Mail Mint - Email Marketing, Newsletter, Email Automation & WooCommerce Emails] Mail Mint Plugin Sends Unauthorized Emails](https://wordpress.org/support/topic/sent-emails-without-permission/) * Plugin Support [C S Sultan](https://wordpress.org/support/users/cssultan/) * (@cssultan) * [3 years, 4 months ago](https://wordpress.org/support/topic/sent-emails-without-permission/#post-16634856) * Hi [@lamarrbits](https://wordpress.org/support/users/lamarrbits/) , we are sorry that you had an unsatisfactory experience with Mail Mint. However, I would like to clarify a few things: 1. If you went through the setup wizard or via plugin settings to add your company details, then it should get saved. If it wasn’t getting saved, then we would expect you to reach us in support as it is an unusual issue. I’m sure we could have found an easy solution. _(It’s most likely due to wp-admin cache being enabled on the website.)_ 2. Yes, the plugin is only available in English right now. We mentioned before that the plugin is yet to be translation supported. 3. Double opt-in emails are a mandatory feature for any email marketing tool. And by default, it is enabled in the plugin. – Now, while importing contacts, if you marked the status as Pending ([see image](https://prnt.sc/nWqDR2uJbJL8)), it means the contacts were not confirmed, and so the double opt-in emails will be sent.– To avoid this, you may either disable double opt-in emails from the plugin settings ([see image](https://prnt.sc/TlpbZckWKV8z)) or import contacts with “Subscribed” status ([see image](https://prnt.sc/VXDRw71rEXW4)). * I clearly understand that explaining these doesn’t change the fact that your leads got an email unannounced. But I’m sure you can see that it was simply a misunderstanding due to not testing the plugin out before using it with live contacts. * _We always advise users to first test it out with dummy contacts and understand the plugin features before using it on a live site with real contacts._ * I would earnestly request you to give us a second chance on the matter because we are prepared to help you out with this and are confident the plugin works quite well. * So, if you would [reach out to us in support](https://wordpress.org/support/users/cssultan/replies/page/34/support@getwpfunnels.com?output_format=md) and let us help you out, we will do our best to earn your trust and possibly get an improved rating. * Do let us know. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mail Mint - Email Marketing, Newsletter, Email Automation & WooCommerce Emails] Pop up Form](https://wordpress.org/support/topic/pop-up-form-6/) * Plugin Support [C S Sultan](https://wordpress.org/support/users/cssultan/) * (@cssultan) * [3 years, 4 months ago](https://wordpress.org/support/topic/pop-up-form-6/#post-16632306) * Hi [@portugaldirectory](https://wordpress.org/support/users/portugaldirectory/), in the form settings, on the right, you have to configure the After Form Submission to hide the form with a delay after submission. ([see image](https://prnt.sc/kwgjBTmhoKcV)) * Let me know if this works or if you face any further issues. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mail Mint - Email Marketing, Newsletter, Email Automation & WooCommerce Emails] Change not updated](https://wordpress.org/support/topic/change-not-updated/) * Plugin Support [C S Sultan](https://wordpress.org/support/users/cssultan/) * (@cssultan) * [3 years, 4 months ago](https://wordpress.org/support/topic/change-not-updated/#post-16632289) * Hi [@portugaldirectory](https://wordpress.org/support/users/portugaldirectory/), is there any wpadmin caching option in your theme or from your hosting? Viewing 15 replies - 496 through 510 (of 739 total) [←](https://wordpress.org/support/users/cssultan/replies/page/33/?output_format=md) [1](https://wordpress.org/support/users/cssultan/replies/?output_format=md) [2](https://wordpress.org/support/users/cssultan/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/cssultan/replies/page/3/?output_format=md)… [33](https://wordpress.org/support/users/cssultan/replies/page/33/?output_format=md) 34 [35](https://wordpress.org/support/users/cssultan/replies/page/35/?output_format=md)… [48](https://wordpress.org/support/users/cssultan/replies/page/48/?output_format=md) [49](https://wordpress.org/support/users/cssultan/replies/page/49/?output_format=md) [50](https://wordpress.org/support/users/cssultan/replies/page/50/?output_format=md) [→](https://wordpress.org/support/users/cssultan/replies/page/35/?output_format=md)