Title: Sérgio L. a11n's Replies | WordPress.org --- # Sérgio L. a11n [ ](https://wordpress.org/support/users/csnlima/) * [Profile](https://wordpress.org/support/users/csnlima/) * [Topics Started](https://wordpress.org/support/users/csnlima/topics/) * [Replies Created](https://wordpress.org/support/users/csnlima/replies/) * [Reviews Written](https://wordpress.org/support/users/csnlima/reviews/) * [Topics Replied To](https://wordpress.org/support/users/csnlima/replied-to/) * [Engagements](https://wordpress.org/support/users/csnlima/engagements/) * [Favorites](https://wordpress.org/support/users/csnlima/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 330 total) 1 [2](https://wordpress.org/support/users/csnlima/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/csnlima/replies/page/3/?output_format=md)… [20](https://wordpress.org/support/users/csnlima/replies/page/20/?output_format=md) [21](https://wordpress.org/support/users/csnlima/replies/page/21/?output_format=md) [22](https://wordpress.org/support/users/csnlima/replies/page/22/?output_format=md) [→](https://wordpress.org/support/users/csnlima/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooPayments: Integrated WooCommerce Payments] Payment Temporarily Suspended, No explanation, No timeframe](https://wordpress.org/support/topic/payment-temporarily-suspended-no-explanation-no-timeframe/) * Plugin Support [Sérgio L. a11n](https://wordpress.org/support/users/csnlima/) * (@csnlima) * [1 year, 4 months ago](https://wordpress.org/support/topic/payment-temporarily-suspended-no-explanation-no-timeframe/#post-18298674) * Hi there! Since this is more of an account concern, we will answer the [support request](https://woocommerce.com/my-account/create-a-ticket/) you sent us by e-mail. Please keep an eye on your account e-mail for communications coming from us. Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Products NOT showing in categories they are assigned to](https://wordpress.org/support/topic/products-not-showing-in-categories-they-are-assigned-to/) * Plugin Support [Sérgio L. a11n](https://wordpress.org/support/users/csnlima/) * (@csnlima) * [3 years, 11 months ago](https://wordpress.org/support/topic/products-not-showing-in-categories-they-are-assigned-to/#post-15792623) * Hi [@onyekaliberty](https://wordpress.org/support/users/onyekaliberty/), * Have you tried the conflict test: [https://woocommerce.com/document/how-to-test-for-conflicts/](https://woocommerce.com/document/how-to-test-for-conflicts/)? * If so, and the issue persists, I kindly ask you to open a new topic since this one is already closed: * [https://wordpress.org/support/plugin/woocommerce/#new-topic-0](https://wordpress.org/support/plugin/woocommerce/#new-topic-0) * Best, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] WooCommerce Box Office multi-ticket discount](https://wordpress.org/support/topic/woocommerce-box-office-multi-ticket-discount/) * Plugin Support [Sérgio L. a11n](https://wordpress.org/support/users/csnlima/) * (@csnlima) * [3 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-box-office-multi-ticket-discount/#post-15792601) * Hi [@rob64](https://wordpress.org/support/users/rob64/), * You’re referring to the plugin [WooCommerce Box Office](https://woocommerce.com/products/woocommerce-box-office/) * If so, I kindly ask you to contact us at `WooCommerce.com > My Account > Support`. You may need to create an account before you can access that page. * Kind regards, - This reply was modified 3 years, 11 months ago by [Sérgio L. a11n](https://wordpress.org/support/users/csnlima/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Processing Order email not being sent](https://wordpress.org/support/topic/processing-order-email-not-being-sent/) * Plugin Support [Sérgio L. a11n](https://wordpress.org/support/users/csnlima/) * (@csnlima) * [3 years, 11 months ago](https://wordpress.org/support/topic/processing-order-email-not-being-sent/#post-15792529) * Hi [@convospanish](https://wordpress.org/support/users/convospanish/), * Thanks for sending all the details! * First of all, we recommend updating all your software, including WooCommerce core, and matching it with the WC database version. * ``` WC Version: 6.5.1 WC Database Version: 5.5.2 ``` * Before updating, you’d want to make sure you have a full backup in place of your site and database. You could consider using a service like [Jetpack ](https://jetpack.com/support/backup/) or installing a plugin like UpdraftPlus. If something goes wrong, it’s nice to know that you can restore your site to the previous state. * Also, have you already seen our Email troubleshooting guide and FAQ? It can be found here: [https://woocommerce.com/document/email-faq/.](https://woocommerce.com/document/email-faq/.) * Let us know how it goes. * Best, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Edit order review table](https://wordpress.org/support/topic/edit-order-review-table/) * Plugin Support [Sérgio L. a11n](https://wordpress.org/support/users/csnlima/) * (@csnlima) * [3 years, 11 months ago](https://wordpress.org/support/topic/edit-order-review-table/#post-15786112) * Hi [@advertise24](https://wordpress.org/support/users/advertise24/) * This particular forum is for questions that are related to the core WooCommerce plugin features. * Since your issue is related to your theme, please contact them to get better assistance. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Coupon message does not translate.](https://wordpress.org/support/topic/coupon-message-does-not-translate/) * Plugin Support [Sérgio L. a11n](https://wordpress.org/support/users/csnlima/) * (@csnlima) * [3 years, 11 months ago](https://wordpress.org/support/topic/coupon-message-does-not-translate/#post-15785996) * Hi [@frajola](https://wordpress.org/support/users/frajola/), all good here! * You may also want to check the solution found in this similar thread: * [https://wordpress.org/support/topic/untranslated-woocommerce-strings-in-cart-and-checkout-pages/](https://wordpress.org/support/topic/untranslated-woocommerce-strings-in-cart-and-checkout-pages/) * Let us know how it goes. Best, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Variable products only show 8 variations](https://wordpress.org/support/topic/variable-products-only-show-8-variations/) * Plugin Support [Sérgio L. a11n](https://wordpress.org/support/users/csnlima/) * (@csnlima) * [3 years, 11 months ago](https://wordpress.org/support/topic/variable-products-only-show-8-variations/#post-15778572) * Hi [@khanhvo](https://wordpress.org/support/users/khanhvo/), * We are not aware of any issue related to limits of variations for a product. Would you mind answering the following questions: - How did you create the product and the variations, through a plugin, uploading a CSV file or manually? - Also, can you please confirm if the variations are in stock? - > I tried to update themes, plugins, WP, and deactivate all other plugins > except Woocommerce and switch to a WP default theme (tried with 2020, 2021, > 2022) but this error still exists. - It looks like you tried the conflict test. Can you please confirm if you follow all the steps in the guide and the theme you installed was [Storefront”>Storefront](https://www.woocommerce.com/storefront)?: [https://woocommerce.com/document/how-to-test-for-conflicts/](https://woocommerce.com/document/how-to-test-for-conflicts/) - If so, to get a better understanding of your setup, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. - Best, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] BCC Mails for Note for customer](https://wordpress.org/support/topic/bcc-mails-for-note-for-customer/) * Plugin Support [Sérgio L. a11n](https://wordpress.org/support/users/csnlima/) * (@csnlima) * [3 years, 11 months ago](https://wordpress.org/support/topic/bcc-mails-for-note-for-customer/#post-15778482) * Hi [@lumpenhaendler](https://wordpress.org/support/users/lumpenhaendler/), * Adding a BCC recipient is not a WooCommerce core feature. Can you please let us know if you’re using a plugin or a snip to add this feature? * If you’re not sure, in order to have a better understanding of your setup, could you please share a copy of your site’s System Status? * You can find it via `WooCommerce > Status.` Select “Get system report” and then“ Copy for support”. Once you’ve done that, paste it here in your response. * Best, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Impossible to find all images](https://wordpress.org/support/topic/impossible-to-find-all-images/) * Plugin Support [Sérgio L. a11n](https://wordpress.org/support/users/csnlima/) * (@csnlima) * [3 years, 11 months ago](https://wordpress.org/support/topic/impossible-to-find-all-images/page/2/#post-15778212) * Hi [@hippow](https://wordpress.org/support/users/hippow/), * Can you please also disable the WP Rocket plugin or, delete the cache before uploading the new image? * If the issue persists, since this topic is already close. Would you mind opening a new one here: * [https://wordpress.org/support/plugin/woocommerce/#new-topic-0](https://wordpress.org/support/plugin/woocommerce/#new-topic-0) * Make sure to link this topic, so we can keep track of what already have been done. * Best, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Issues with delivery/pickup options](https://wordpress.org/support/topic/issues-with-delivery-pickup-options/) * Plugin Support [Sérgio L. a11n](https://wordpress.org/support/users/csnlima/) * (@csnlima) * [3 years, 11 months ago](https://wordpress.org/support/topic/issues-with-delivery-pickup-options/#post-15778120) * Hi [@infinitymarketing](https://wordpress.org/support/users/infinitymarketing/), * Yes! The plugin will work just fine for your flower shop. However, as Igor advised, if you have any pre-sales questions for this plugin, you can ask them here (You will need to register first): * [https://woocommerce.com/my-account/create-a-ticket/](https://woocommerce.com/my-account/create-a-ticket/) * Let us know if you need further help from our side. * Best, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Email not working](https://wordpress.org/support/topic/email-not-working-64/) * Plugin Support [Sérgio L. a11n](https://wordpress.org/support/users/csnlima/) * (@csnlima) * [3 years, 11 months ago](https://wordpress.org/support/topic/email-not-working-64/#post-15777899) * Hi [@brillinfotech](https://wordpress.org/support/users/brillinfotech/), * Sorry to hear that the issue persists. Did you follow our Email troubleshooting guide has as suggested by Margaret? [https://woocommerce.com/document/email-faq/](https://woocommerce.com/document/email-faq/) * If so, could you please navigate to `WooCommerce > Status > Logs` and from the dropdown on the right side, please see if there are any logs starting with the words `fatal-error`? * Please let us know how it goes. * Best, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Product variable is not going out of stock after stock finished](https://wordpress.org/support/topic/product-variable-is-not-going-out-of-stock-after-stock-finished/) * Plugin Support [Sérgio L. a11n](https://wordpress.org/support/users/csnlima/) * (@csnlima) * [3 years, 11 months ago](https://wordpress.org/support/topic/product-variable-is-not-going-out-of-stock-after-stock-finished/#post-15777875) * Hi [@hoomijoon](https://wordpress.org/support/users/hoomijoon/), * Would you mind contacting that plugin support about this? * Let us know how it goes. * Best, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] average rating decimal](https://wordpress.org/support/topic/average-rating-decimal/) * Plugin Support [Sérgio L. a11n](https://wordpress.org/support/users/csnlima/) * (@csnlima) * [3 years, 11 months ago](https://wordpress.org/support/topic/average-rating-decimal/#post-15771668) * Hi [@julanjubalam](https://wordpress.org/support/users/julanjubalam/), * It looks like you’re using the WooCommerce built in rating system. If you want to round up the star-rating value you could use some custom code but this goes beyond the scope of support we are able to provide in this forum. * If you do require more help with the actual coding, we’d recommend hiring a developer or one of the customization experts listed at [https://woocommerce.com/customizations/](https://woocommerce.com/customizations/) * Alternatively, you can install a rating plugin that fits your needs, have a look at some here: * [https://wordpress.org/plugins/search/product+review/](https://wordpress.org/plugins/search/product+review/) * I hope this helps. * Best regards, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] HTTP error 503.](https://wordpress.org/support/topic/http-error-503-3/) * Plugin Support [Sérgio L. a11n](https://wordpress.org/support/users/csnlima/) * (@csnlima) * [3 years, 12 months ago](https://wordpress.org/support/topic/http-error-503-3/#post-15757428) * Hi [@yoelvishdz](https://wordpress.org/support/users/yoelvishdz/), * Please keep us posted and let us know if you need help from WooCommerce side after talking with `Printful Integration` support and perform the conflict test. * Best, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Apache using 100% resources](https://wordpress.org/support/topic/apache-using-100-resources/) * Plugin Support [Sérgio L. a11n](https://wordpress.org/support/users/csnlima/) * (@csnlima) * [3 years, 12 months ago](https://wordpress.org/support/topic/apache-using-100-resources/#post-15757026) * Hi there, * Let’s start checking if there are errors on the WooCommerce Logs. Kindly provide us the following: - System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. - Fatal Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available) - Best, Viewing 15 replies - 1 through 15 (of 330 total) 1 [2](https://wordpress.org/support/users/csnlima/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/csnlima/replies/page/3/?output_format=md)… [20](https://wordpress.org/support/users/csnlima/replies/page/20/?output_format=md) [21](https://wordpress.org/support/users/csnlima/replies/page/21/?output_format=md) [22](https://wordpress.org/support/users/csnlima/replies/page/22/?output_format=md) [→](https://wordpress.org/support/users/csnlima/replies/page/2/?output_format=md)