Title: Creative Themes's Replies | WordPress.org --- # Creative Themes [ ](https://wordpress.org/support/users/creativethemeshq/) * [Profile](https://wordpress.org/support/users/creativethemeshq/) * [Topics Started](https://wordpress.org/support/users/creativethemeshq/topics/) * [Replies Created](https://wordpress.org/support/users/creativethemeshq/replies/) * [Reviews Written](https://wordpress.org/support/users/creativethemeshq/reviews/) * [Topics Replied To](https://wordpress.org/support/users/creativethemeshq/replied-to/) * [Engagements](https://wordpress.org/support/users/creativethemeshq/engagements/) * [Favorites](https://wordpress.org/support/users/creativethemeshq/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 1,766 total) 1 [2](https://wordpress.org/support/users/creativethemeshq/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/creativethemeshq/replies/page/3/?output_format=md)… [116](https://wordpress.org/support/users/creativethemeshq/replies/page/116/?output_format=md) [117](https://wordpress.org/support/users/creativethemeshq/replies/page/117/?output_format=md) [118](https://wordpress.org/support/users/creativethemeshq/replies/page/118/?output_format=md) [→](https://wordpress.org/support/users/creativethemeshq/replies/page/2/?output_format=md) * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Blocksy] Product Brands slug points to 404](https://wordpress.org/support/topic/product-brands-slug-points-to-404/) * Theme Author [Creative Themes](https://wordpress.org/support/users/creativethemeshq/) * (@creativethemeshq) * [1 year, 1 month ago](https://wordpress.org/support/topic/product-brands-slug-points-to-404/#post-18365119) * Hello [@stipica](https://wordpress.org/support/users/stipica/), * I see you submitted a support ticket from our website too. * Let’s continue the discussion there, this forum is only for free theme users. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Blocksy] Login / Register modals no longer working](https://wordpress.org/support/topic/login-register-modals-no-longer-working/) * Theme Author [Creative Themes](https://wordpress.org/support/users/creativethemeshq/) * (@creativethemeshq) * [1 year, 2 months ago](https://wordpress.org/support/topic/login-register-modals-no-longer-working/#post-18344785) * Hi [@fledgling42](https://wordpress.org/support/users/fledgling42/), * Sorry to hear you are having issues with our account modal. * I just tested the functionality on my end and everything is working fine — no sign of a 500 response like you have. Let’s do the following: 1. Please enable debugging like described [here](https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/#example-wp-config-php-for-debugging). Please make sure to enable both `WP_DEBUG` and `WP_DEBUG_LOG`. After this, try to register again on your site. You will have a `wp-content/debug.log` file with more details on the issue — please send over the errors from that file here. This will help us understand what exactly fails. 2. Looks like you have reCaptcha on your register form. How exactly you added it there? With which plugin? Maybe that is the reason for the problem. * Waiting for your answer so that we can troubleshoot this further. * Thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[LiteSpeed Cache] Instant Click feature and Blocksy theme](https://wordpress.org/support/topic/instant-click-feature-and-blocksy-theme/) * Thread Starter [Creative Themes](https://wordpress.org/support/users/creativethemeshq/) * (@creativethemeshq) * [1 year, 3 months ago](https://wordpress.org/support/topic/instant-click-feature-and-blocksy-theme/#post-18274014) * Thank you [@litetim](https://wordpress.org/support/users/litetim/) 🫶 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[LiteSpeed Cache] Instant Click feature and Blocksy theme](https://wordpress.org/support/topic/instant-click-feature-and-blocksy-theme/) * Thread Starter [Creative Themes](https://wordpress.org/support/users/creativethemeshq/) * (@creativethemeshq) * [1 year, 3 months ago](https://wordpress.org/support/topic/instant-click-feature-and-blocksy-theme/#post-18271833) * Thank you very much [@litetim](https://wordpress.org/support/users/litetim/)! * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Blocksy] Quiz Maker Plugin messed up after updating to 2.0.80](https://wordpress.org/support/topic/quiz-maker-plugin-messed-up-after-updating-to-2-0-80/) * Theme Author [Creative Themes](https://wordpress.org/support/users/creativethemeshq/) * (@creativethemeshq) * [1 year, 5 months ago](https://wordpress.org/support/topic/quiz-maker-plugin-messed-up-after-updating-to-2-0-80/#post-18186504) * Hello [@sparkerm](https://wordpress.org/support/users/sparkerm/), * I just took a look at your website but I can see that everything works fine, please see this screenshot – [https://share.cleanshot.com/XbM0fMkQ](https://share.cleanshot.com/XbM0fMkQ) * Could you please provide a link to the exact page where this happens for you? * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Blocksy Companion] Huge disappointment!](https://wordpress.org/support/topic/huge-disappointment-6/) * Plugin Author [Creative Themes](https://wordpress.org/support/users/creativethemeshq/) * (@creativethemeshq) * [1 year, 5 months ago](https://wordpress.org/support/topic/huge-disappointment-6/#post-18176658) * Hello [@mandispa](https://wordpress.org/support/users/mandispa/), * Thank you for reaching out! Could you kindly share more details about the “unexpected changes” you’re noticing on your site? Understanding the specifics will help us identify the root cause more effectively. * Please keep in mind that various factors could contribute to these issues after an update. For example, it might involve a cached version of your site, mismatched updates between the companion plugin and theme, or incomplete file transfers during the update process (which occasionally depends on the WordPress.org update servers). * To ensure we address your concerns promptly, I encourage you to submit a support ticket through our site. Rest assured, our team is committed to assisting you and resolving this matter efficiently. * We appreciate your patience and look forward to working together to achieve a positive outcome. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Blocksy] Superb theme, and free](https://wordpress.org/support/topic/superb-theme-and-free/) * Theme Author [Creative Themes](https://wordpress.org/support/users/creativethemeshq/) * (@creativethemeshq) * [1 year, 5 months ago](https://wordpress.org/support/topic/superb-theme-and-free/#post-18162193) * With pleasure [@obbzy](https://wordpress.org/support/users/obbzy/) 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Blocksy Companion] Upgrading to WP 6.7.1 and the plugin did not solve the “doing it wrong”error](https://wordpress.org/support/topic/upgrading-to-wp-6-7-1-and-the-plugin-did-not-solve-the-doing-it-wrongerror/) * Plugin Author [Creative Themes](https://wordpress.org/support/users/creativethemeshq/) * (@creativethemeshq) * [1 year, 5 months ago](https://wordpress.org/support/topic/upgrading-to-wp-6-7-1-and-the-plugin-did-not-solve-the-doing-it-wrongerror/#post-18154520) * Hey [@silasveta2012](https://wordpress.org/support/users/silasveta2012/), * Great, just replied to your ticket. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Blocksy Companion] Upgrading to WP 6.7.1 and the plugin did not solve the “doing it wrong”error](https://wordpress.org/support/topic/upgrading-to-wp-6-7-1-and-the-plugin-did-not-solve-the-doing-it-wrongerror/) * Plugin Author [Creative Themes](https://wordpress.org/support/users/creativethemeshq/) * (@creativethemeshq) * [1 year, 5 months ago](https://wordpress.org/support/topic/upgrading-to-wp-6-7-1-and-the-plugin-did-not-solve-the-doing-it-wrongerror/#post-18153521) * Hello [@silasveta2012](https://wordpress.org/support/users/silasveta2012/), * That’s weird, everything works just fine on our test sites, this problem was fixed. * Could you please send the `debug.log` file from your site to us through our support form from our site? [https://creativethemes.com/blocksy/support/](https://creativethemes.com/blocksy/support/) * I would like to take a closer look and see if there are not other issues that could affect your setup. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Blocksy Companion] WordPress 6.7 Update and Translation loading for the blocksy-companion domain](https://wordpress.org/support/topic/wordpress-6-7-update-and-translation-loading-for-the-blocksy-companion-domain/) * Plugin Author [Creative Themes](https://wordpress.org/support/users/creativethemeshq/) * (@creativethemeshq) * [1 year, 5 months ago](https://wordpress.org/support/topic/wordpress-6-7-update-and-translation-loading-for-the-blocksy-companion-domain/page/2/#post-18143621) * Thank you both for replying in such a prompt manner! * [@dominikzuk](https://wordpress.org/support/users/dominikzuk/) in your case, ` complianz-gdpr`, `wpforms-lite` and `wordpress-seo` plugins are causing the notice, have a look: [https://share.cleanshot.com/BYJWrhb4](https://share.cleanshot.com/BYJWrhb4) * [@silasveta2012](https://wordpress.org/support/users/silasveta2012/) yep! That’s the one that we fixed today — the one related to `get_preliminary_exts_info()`. Next update will have this fixed. * Thanks again! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Blocksy Companion] WordPress 6.7 Update and Translation loading for the blocksy-companion domain](https://wordpress.org/support/topic/wordpress-6-7-update-and-translation-loading-for-the-blocksy-companion-domain/) * Plugin Author [Creative Themes](https://wordpress.org/support/users/creativethemeshq/) * (@creativethemeshq) * [1 year, 5 months ago](https://wordpress.org/support/topic/wordpress-6-7-update-and-translation-loading-for-the-blocksy-companion-domain/page/2/#post-18143494) * [@dominikzuk](https://wordpress.org/support/users/dominikzuk/), [@silasveta2012](https://wordpress.org/support/users/silasveta2012/) Hello! * We did manage to reproduce one more situation where this problem appears. We managed to trace it and fix it. Next update of Blocksy will have a fix for it. * Could you please please install the “Query Monitor” plugin and send over a screenshot with the expanded details of the “Doing it Wrong” tab? This way we’ll know for sure that we fixed all cases of this problem. The screenshot should look like this: [https://share.cleanshot.com/6bTHMx4p](https://share.cleanshot.com/6bTHMx4p) * Thanks a lot for your cooperation! * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Blocksy] Superb theme, and free](https://wordpress.org/support/topic/superb-theme-and-free/) * Theme Author [Creative Themes](https://wordpress.org/support/users/creativethemeshq/) * (@creativethemeshq) * [1 year, 5 months ago](https://wordpress.org/support/topic/superb-theme-and-free/#post-18142630) * Hi [@obbzy](https://wordpress.org/support/users/obbzy/), * Thank you very much for your kind words, this means a lot for us 🙂 * We do have plans to add Bluesky network but a little bit later. * Meanwhile you can use this filter to add custom social icons/networks – [https://creativethemes.com/blocksy/docs/code-snippets/add-a-custom-social-network/](https://creativethemes.com/blocksy/docs/code-snippets/add-a-custom-social-network/) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Blocksy] Needs update](https://wordpress.org/support/topic/needs-update-28/) * Theme Author [Creative Themes](https://wordpress.org/support/users/creativethemeshq/) * (@creativethemeshq) * [1 year, 5 months ago](https://wordpress.org/support/topic/needs-update-28/#post-18140319) * Hi [@myzenarts](https://wordpress.org/support/users/myzenarts/), * That’s awesome, glad everything works fine now 🙂 * Have a wonderful day! * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Blocksy] Theme Customize Error WordPress Auto Update to 6.7](https://wordpress.org/support/topic/theme-customize-error-wordpress-auto-update-to-6-7/) * Theme Author [Creative Themes](https://wordpress.org/support/users/creativethemeshq/) * (@creativethemeshq) * [1 year, 5 months ago](https://wordpress.org/support/topic/theme-customize-error-wordpress-auto-update-to-6-7/#post-18140317) * Hi [@glenn735-admin](https://wordpress.org/support/users/glenn735-admin/), * Try to deactivate all your plugins one by one and this way most likely you will find which one is at fault. * Let us know if you have any other questions. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Blocksy] Needs update](https://wordpress.org/support/topic/needs-update-28/) * Theme Author [Creative Themes](https://wordpress.org/support/users/creativethemeshq/) * (@creativethemeshq) * [1 year, 5 months ago](https://wordpress.org/support/topic/needs-update-28/#post-18137787) * Hello [@mmoralesp](https://wordpress.org/support/users/mmoralesp/), * Please open a new thread in the support forum and we will assist you for sure. * Here is the link – [https://wordpress.org/support/theme/blocksy/#new-topic-0](https://wordpress.org/support/theme/blocksy/#new-topic-0) Viewing 15 replies - 1 through 15 (of 1,766 total) 1 [2](https://wordpress.org/support/users/creativethemeshq/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/creativethemeshq/replies/page/3/?output_format=md)… [116](https://wordpress.org/support/users/creativethemeshq/replies/page/116/?output_format=md) [117](https://wordpress.org/support/users/creativethemeshq/replies/page/117/?output_format=md) [118](https://wordpress.org/support/users/creativethemeshq/replies/page/118/?output_format=md) [→](https://wordpress.org/support/users/creativethemeshq/replies/page/2/?output_format=md)