Title: Shibbir Ahmed's Replies | WordPress.org --- # Shibbir Ahmed [ ](https://wordpress.org/support/users/creativeartbd/) * [Profile](https://wordpress.org/support/users/creativeartbd/) * [Topics Started](https://wordpress.org/support/users/creativeartbd/topics/) * [Replies Created](https://wordpress.org/support/users/creativeartbd/replies/) * [Reviews Written](https://wordpress.org/support/users/creativeartbd/reviews/) * [Topics Replied To](https://wordpress.org/support/users/creativeartbd/replied-to/) * [Engagements](https://wordpress.org/support/users/creativeartbd/engagements/) * [Favorites](https://wordpress.org/support/users/creativeartbd/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 362 total) 1 [2](https://wordpress.org/support/users/creativeartbd/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/creativeartbd/replies/page/3/?output_format=md)… [23](https://wordpress.org/support/users/creativeartbd/replies/page/23/?output_format=md) [24](https://wordpress.org/support/users/creativeartbd/replies/page/24/?output_format=md) [25](https://wordpress.org/support/users/creativeartbd/replies/page/25/?output_format=md) [→](https://wordpress.org/support/users/creativeartbd/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Tutor LMS - eLearning and online course solution] Tutor LMS Rest API does not showing the price](https://wordpress.org/support/topic/tutor-lms-rest-api-does-not-showing-the-price/) * Thread Starter [Shibbir Ahmed](https://wordpress.org/support/users/creativeartbd/) * (@creativeartbd) * [1 year, 9 months ago](https://wordpress.org/support/topic/tutor-lms-rest-api-does-not-showing-the-price/#post-18016429) * Hi * That endpoint is showing single course additional information **not** the course details like course title, course description, price etc. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Tutor LMS - eLearning and online course solution] Tutor LMS Rest API does not showing the price](https://wordpress.org/support/topic/tutor-lms-rest-api-does-not-showing-the-price/) * Thread Starter [Shibbir Ahmed](https://wordpress.org/support/users/creativeartbd/) * (@creativeartbd) * [1 year, 9 months ago](https://wordpress.org/support/topic/tutor-lms-rest-api-does-not-showing-the-price/#post-18007302) * Thank you very much for your help. * I need one more help that is how can I get the course details by **course ID**? Is there any api endopint? * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Tutor LMS - eLearning and online course solution] A plugin that presents several failures frequently.](https://wordpress.org/support/topic/a-plugin-that-presents-several-failures-frequently/) * [Shibbir Ahmed](https://wordpress.org/support/users/creativeartbd/) * (@creativeartbd) * [4 years, 4 months ago](https://wordpress.org/support/topic/a-plugin-that-presents-several-failures-frequently/#post-15309115) * Hello [@jestebanberrio](https://wordpress.org/support/users/jestebanberrio/) * I am so sorry to hear that you’re facing difficulties with our plugin. I can ensure that we don’t have any issues with student data and password reset. There may have several reasons that caused the issue, and it is tough to solve this type of problem without checking it manually. * Regarding the video loading issue, yes, we have identified some problems with the video player. We have already fixed the issues, and we will release the new version as soon as possible, but we can manually provide a solution for now if you want. * Could you please send an email to [support@themeum.com](https://wordpress.org/support/users/creativeartbd/replies/support@themeum.com?output_format=md)? We will take a closer look at your issue. * Kind Regards. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Tutor LMS - eLearning and online course solution] Buggy and Poor Support](https://wordpress.org/support/topic/buggy-and-poor-support-6/) * [Shibbir Ahmed](https://wordpress.org/support/users/creativeartbd/) * (@creativeartbd) * [4 years, 4 months ago](https://wordpress.org/support/topic/buggy-and-poor-support-6/#post-15283474) * Hello [@infowider11](https://wordpress.org/support/users/infowider11/) * Please do not share this email or any other sensitive information in the open world. * I can see that one of our support agents is replying to our message. Please stay with them. Hopefully, it will be solved. * Kind Regards. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Tutor LMS - eLearning and online course solution] Buggy and Poor Support](https://wordpress.org/support/topic/buggy-and-poor-support-6/) * [Shibbir Ahmed](https://wordpress.org/support/users/creativeartbd/) * (@creativeartbd) * [4 years, 4 months ago](https://wordpress.org/support/topic/buggy-and-poor-support-6/#post-15283340) * Hello [@infowider11](https://wordpress.org/support/users/infowider11/) * Can you please tell me the last few words of your email address so that I can find the email? * Kind Regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Tutor LMS - eLearning and online course solution] S3MediaVault shortcode throwing Critical Error](https://wordpress.org/support/topic/s3mediavault-shortcode-throwing-critical-error/) * [Shibbir Ahmed](https://wordpress.org/support/users/creativeartbd/) * (@creativeartbd) * [4 years, 4 months ago](https://wordpress.org/support/topic/s3mediavault-shortcode-throwing-critical-error/#post-15283036) * Hello [@fabl3](https://wordpress.org/support/users/fabl3/) * I can see that on my end the shortcode is not generating any error message on the frontend. So, can you send an email to [support@themeum.com](https://wordpress.org/support/users/creativeartbd/replies/support@themeum.com?output_format=md)? * Kind Regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Tutor LMS - eLearning and online course solution] Tutor LMS Dashboard with Elementor Template Using Shortcode Issue](https://wordpress.org/support/topic/tutor-lms-dashboard-with-elementor-template-using-shortcode-issue/) * [Shibbir Ahmed](https://wordpress.org/support/users/creativeartbd/) * (@creativeartbd) * [4 years, 4 months ago](https://wordpress.org/support/topic/tutor-lms-dashboard-with-elementor-template-using-shortcode-issue/#post-15282986) * Hello [@sarahgrace0385](https://wordpress.org/support/users/sarahgrace0385/) * As the dashboard required login I would request you to send an email to [support@themeum.com](https://wordpress.org/support/users/creativeartbd/replies/support@themeum.com?output_format=md). * Kind Regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Tutor LMS - eLearning and online course solution] Add to cart](https://wordpress.org/support/topic/add-to-cart-45/) * [Shibbir Ahmed](https://wordpress.org/support/users/creativeartbd/) * (@creativeartbd) * [4 years, 4 months ago](https://wordpress.org/support/topic/add-to-cart-45/#post-15263626) * Hello [@ximenavin](https://wordpress.org/support/users/ximenavin/) * By default, there is no option to do this. You may do with using the WooCommece shortcode. Please check this doc: [https://woocommerce.com/document/woocommerce-shortcodes/](https://woocommerce.com/document/woocommerce-shortcodes/). * Check this `[add_to_cart]` shortcode and for the popup, you need to manually write custom code. * Kind Regard. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Tutor LMS - eLearning and online course solution] Can’t embed video cause by sanitize_text_field](https://wordpress.org/support/topic/cant-embed-video-cause-by-sanitize_text_field/) * [Shibbir Ahmed](https://wordpress.org/support/users/creativeartbd/) * (@creativeartbd) * [4 years, 4 months ago](https://wordpress.org/support/topic/cant-embed-video-cause-by-sanitize_text_field/#post-15259335) * Hello [@dangngocbinh](https://wordpress.org/support/users/dangngocbinh/) * Thanks for notifying us of this issue. Of course, we will take a look at it. * Kind Regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Tutor LMS - eLearning and online course solution] Quiz image issue](https://wordpress.org/support/topic/quiz-image-issue/) * [Shibbir Ahmed](https://wordpress.org/support/users/creativeartbd/) * (@creativeartbd) * [4 years, 5 months ago](https://wordpress.org/support/topic/quiz-image-issue/#post-15251168) * Hello [@grafbaza](https://wordpress.org/support/users/grafbaza/) * Yes, there is an option but it will be insecure. You need to remove the sanitization function for that particular input box from the code. But again it will be unsecure. * Kind Regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Tutor LMS - eLearning and online course solution] Quiz image issue](https://wordpress.org/support/topic/quiz-image-issue/) * [Shibbir Ahmed](https://wordpress.org/support/users/creativeartbd/) * (@creativeartbd) * [4 years, 5 months ago](https://wordpress.org/support/topic/quiz-image-issue/#post-15249831) * Hello [@grafbaza](https://wordpress.org/support/users/grafbaza/) * For security reasons, we have disabled allowing the HTML code in the description box. That’s why you can’t see the image in the description box. * Kind Regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Tutor LMS - eLearning and online course solution] External Link & Embaded Code For Video Not working](https://wordpress.org/support/topic/external-link-embaded-code-for-video-not-working/) * [Shibbir Ahmed](https://wordpress.org/support/users/creativeartbd/) * (@creativeartbd) * [4 years, 5 months ago](https://wordpress.org/support/topic/external-link-embaded-code-for-video-not-working/#post-15243456) * Hello [@abemon126](https://wordpress.org/support/users/abemon126/) * Yes, we got the issue and before we release the updated version please use this** hotfix**. Its free version: [https://drive.google.com/file/d/17YMoHNj9zXaTupLuqJqjSfeuQwzLMgbH/view?usp=sharing](https://drive.google.com/file/d/17YMoHNj9zXaTupLuqJqjSfeuQwzLMgbH/view?usp=sharing) * After installing this version, please go to **Tutor LMS – Settings – Courses – Preferred Video Source (Scroll down to the bottom)**. Now enable the shortcode. * I hope it will work then. * Kind Regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Qubely - Advanced Gutenberg Blocks] Reusable Blocks crashes Page](https://wordpress.org/support/topic/reusable-blocks-crash-page/) * [Shibbir Ahmed](https://wordpress.org/support/users/creativeartbd/) * (@creativeartbd) * [4 years, 5 months ago](https://wordpress.org/support/topic/reusable-blocks-crash-page/#post-15242768) * Hello [@jungleoffice](https://wordpress.org/support/users/jungleoffice/) * Thank you very much for notifying this error. Yes, we got the issue that the same reusable issue can’t use multiple times on the same page. * Please allow us some time to fix it. * Kind Regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Oxygen Tutor LMS] Please update for Oxygen 4](https://wordpress.org/support/topic/please-update-for-oxygen-4/) * [Shibbir Ahmed](https://wordpress.org/support/users/creativeartbd/) * (@creativeartbd) * [4 years, 5 months ago](https://wordpress.org/support/topic/please-update-for-oxygen-4/#post-15242689) * Hello [@shoelaced](https://wordpress.org/support/users/shoelaced/) * Thank you very much for notifying us. We will try to make a compatible version for that. * Kind Regards. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[WP Mega Menu] This Plug In Gave me White Death Screen](https://wordpress.org/support/topic/this-plug-in-gave-me-white-death-screen/) * [Shibbir Ahmed](https://wordpress.org/support/users/creativeartbd/) * (@creativeartbd) * [4 years, 5 months ago](https://wordpress.org/support/topic/this-plug-in-gave-me-white-death-screen/#post-15238526) * Hello [@detoxstore](https://wordpress.org/support/users/detoxstore/) * Sorry to hear that. Is there any error message is showing? If not, can you send us an email to [support@themeum.com](https://wordpress.org/support/users/creativeartbd/replies/support@themeum.com?output_format=md)? * Kind Regards. Viewing 15 replies - 1 through 15 (of 362 total) 1 [2](https://wordpress.org/support/users/creativeartbd/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/creativeartbd/replies/page/3/?output_format=md)… [23](https://wordpress.org/support/users/creativeartbd/replies/page/23/?output_format=md) [24](https://wordpress.org/support/users/creativeartbd/replies/page/24/?output_format=md) [25](https://wordpress.org/support/users/creativeartbd/replies/page/25/?output_format=md) [→](https://wordpress.org/support/users/creativeartbd/replies/page/2/?output_format=md)