corinneolson
Forum Replies Created
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Forum: Plugins
In reply to: [Genesis Simple Hooks] Bad Header – It Won’t WorkHi there!
We will be providing an update to remove this error that displays in a future update.
For now, when you install the plugin you will want to go to the plugin page to activate instead of activating when installing the plugin.
I am glad you were able to resolve the issue.
Thank you and enjoy the rest of your day!
Forum: Plugins
In reply to: [Simple Social Icons] trying to customize iconsHi Shayna,
Thank you for the question.
There are options to choose your icon color, hover color, and background colors etc.. are you not seeing these settings?
Thank you!
Hi George,
Can you make sure to clear any caching and then test again? If you would like to provide a link to your site we can take a look to see if we see anything.
Thank you!
Forum: Plugins
In reply to: [Genesis Simple Hooks] Fatal ErrorHi there!
The bug has not been resolved but going to dashboard ==> plugins and activate on this page instead of the install page will resolve the issue for the time being.
Thank you and have a great week!
Hi Sjoerd,
When viewing the error you provided it does not look like you are using our Genesis Connect plugin.
I am seeing connect-genesis-woocommerce/public/class-genesis-woocoomerce-public.php – ours is genesis-connect-woocommerce rather than connect-genesis-woocommerce. It looks like you have installed this plugin instead: https://wordpress.org/plugins/connect-genesis-woocommerce/
Have a great week!
Hi there,
Are you still having difficulties?
If you are can you provide a link to your site, please?
Thank you and have a great weekend!
Forum: Plugins
In reply to: [Genesis Simple Share] Wigetized Home Page IssueHi there,
I did find this tutorial that you may find helpful: https://wpbeaches.com/outputting-genesis-simple-share-widgetised-area/
Thank you!
Forum: Plugins
In reply to: [Genesis Simple Share] Wigetized Home Page IssueHi there!
I am very sorry there is not an option out of the box to show the share icons on a widgetized homepage without customizing the plugin which is not something we can assist you with, I am very sorry.
I can pass this along to our development team for consideration in a future update.
Thank you and have a wonderful weekend!
Forum: Plugins
In reply to: [Genesis Simple Share] Multiple output on Woocommerce Single Product pagesHi there!
I will be happy to pass this along as a featured request.
Thank you and have a great weekend!
Hi Jessica,
I am getting a 404 on the page you linked to were you able to resolve the issue you were having?
Thank you for your question.
We do apologize for the delay in responding to your question.
Were you able to resolve the issue you were having?
Forum: Plugins
In reply to: [Genesis Connect for WooCommerce] Status of Genesis Connect for WooCommerce?Hi David,
Thank you for your question.
Our development team has tested the plugin and it should be fine with the latest version of WooCommerce.
Are you still having issues?
Forum: Plugins
In reply to: [Genesis Author Pro] Menu not adding itemsHi there,
I am very sorry for the delay in our reply.
If you are still needing assistance can you provide a little more information on what is occurring by providing the steps on what you are trying to do, please?
Thank you!
Forum: Plugins
In reply to: [Genesis Author Pro] Featured Images Cropping AutomaticallyHi Chris,
I am sorry for the delay in our reply.
This would require you to make customizations to your plugin file.
You could try adding the following to your child themes function.php file and then regenerate thumbnails to see if this works for you:
//* Add new image sizes
add_image_size( ‘author-pro-image’, 400, 800, TRUE );You could also check out the other community resources for assistance such as the Slack channel ( http://genesis.community/slack ) and Facebook group ( https://www.facebook.com/groups/genesiswp/ ).
Have a great weekend!
Forum: Plugins
In reply to: [AgentPress Listings] Listings Preview Picture on Facebook Not CorrectHi there,
Can you provide a link to your site so we can take a closer look, please?