Title: comhraidev's Replies | WordPress.org

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# comhraidev

  [  ](https://wordpress.org/support/users/comhraidev/)

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## Forum Replies Created

Viewing 1 replies (of 1 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[JetBackup - Backup, Restore & Migrate] Unable to Restore Backups or Upgrade Account](https://wordpress.org/support/topic/unable-to-restore-backups/)
 *  Thread Starter [comhraidev](https://wordpress.org/support/users/comhraidev/)
 * (@comhraidev)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/unable-to-restore-backups/#post-16500362)
 * I uploaded the .SGBP file to the JetBackups directory to allow me to have the
   site imported, now I’m prompted with this issue:
 * “The source db prefix (wp_) doesn’t match the current db prefix (vBHys8q_). This
   is considered as migration and it is not available in this plan. You can change
   the current db prefix manually or upgrade. [Upgrade now](https://jetbackup.com/pricing/)”
 * I had tried to upgrade my account to allow me to do so, but It’s saying my IP
   is already an active licence, this is due to me being within a Shared-Web Cpanel,
   is there any way to go around this so I’m able to use the software for this site.
   This backup restoration is highly important.

Viewing 1 replies (of 1 total)