Title: CodeWooGeek's Replies | WordPress.org --- # CodeWooGeek [ ](https://wordpress.org/support/users/codewoogeek/) * [Profile](https://wordpress.org/support/users/codewoogeek/) * [Topics Started](https://wordpress.org/support/users/codewoogeek/topics/) * [Replies Created](https://wordpress.org/support/users/codewoogeek/replies/) * [Reviews Written](https://wordpress.org/support/users/codewoogeek/reviews/) * [Topics Replied To](https://wordpress.org/support/users/codewoogeek/replied-to/) * [Engagements](https://wordpress.org/support/users/codewoogeek/engagements/) * [Favorites](https://wordpress.org/support/users/codewoogeek/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 250 total) 1 [2](https://wordpress.org/support/users/codewoogeek/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/codewoogeek/replies/page/3/?output_format=md)… [15](https://wordpress.org/support/users/codewoogeek/replies/page/15/?output_format=md) [16](https://wordpress.org/support/users/codewoogeek/replies/page/16/?output_format=md) [17](https://wordpress.org/support/users/codewoogeek/replies/page/17/?output_format=md) [→](https://wordpress.org/support/users/codewoogeek/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro] Email template](https://wordpress.org/support/topic/email-template-54/) * Plugin Author [CodeWooGeek](https://wordpress.org/support/users/codewoogeek/) * (@codewoogeek) * [9 months, 1 week ago](https://wordpress.org/support/topic/email-template-54/#post-18591390) * Hello there, * Good Day! * Thanks for reaching out to us. * Our plugin uses the default WooCommerce email template for styling, including the logo. The logo shown in the email comes from your WooCommerce email settings, not from our plugin directly. * To update it, please go to: **WooCommerce → Settings → Emails → Email Sender Options** and update your logo there. * Please note: This change will apply to **all WooCommerce order emails** as well, since they all share the same template settings. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro] Multiple notifications](https://wordpress.org/support/topic/multiple-notifications-7/) * Plugin Author [CodeWooGeek](https://wordpress.org/support/users/codewoogeek/) * (@codewoogeek) * [9 months, 1 week ago](https://wordpress.org/support/topic/multiple-notifications-7/#post-18591386) * Hello there, * Good Day! * Thanks for reaching out to us. * Currently, our plugin does not have the functionality to send multiple follow- up in-stock email notifications until the customer purchases the product. At the moment, it is designed to send only a single notification when the product is back in stock. * If we add such a feature in the future, we will update our changelog and documentation accordingly. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro] Emails not going out when back in stock](https://wordpress.org/support/topic/emails-not-going-out-when-back-in-stock/) * Plugin Author [CodeWooGeek](https://wordpress.org/support/users/codewoogeek/) * (@codewoogeek) * [9 months, 1 week ago](https://wordpress.org/support/topic/emails-not-going-out-when-back-in-stock/#post-18591381) * Hello there, * Good Day! * We’re here to assist you with this. Please follow the troubleshooting steps below so we can help you in detail: 1. If your background process engine(in our settings page) is set to **WooCommerce**, make sure that the cron job is enabled. 2. - Go to **Admin Dashboard → Instock Notifier → Status → Cron Status** and share a full screenshot of the status page. 3. If the above cron status is **disabled**, please ensure your server cron is configured properly. Any technical glitch here can prevent the emails from being sent. 4. Make sure you have updated our plugin to the latest version (**v6.0.6**). 5. If you update stock using the native WooCommerce method (stock updates within the website, not via a third-party plugin) but emails are still not sent, please double-check steps 2 and 3 above. 6. - If you update stock directly from a third-party inventory or ERP software, please enable the option in **Troubleshoot Settings**: _“Enable this option if you have updated the stock from a third-party inventory plugin”_. 7. If you are **not** using a third-party plugin but emails are still not sent, please still enable the above option and confirm that the `cwginstock_third_party` event is registered. 8. - Check this in **Admin Dashboard → WooCommerce → Status → Scheduled Actions → Pending** and look for “cwginstock_third_party.” - If it is not found, please reactivate our plugin (deactivate and activate it again). 9. We keep track of all email-sending activities in our logger. 10. - Go to **Admin Dashboard → WooCommerce → Status → Logs** and check for the latest log file named `back-in-stock-notifier-for-woocommerce`, which contains all related information. 11. If the issue still persists, please try deactivating all other plugins except** WooCommerce** and **Back in Stock Notifier** to check if the issue is resolved. * Let us know. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro] Emails not going out when back in stock](https://wordpress.org/support/topic/emails-not-going-out-when-back-in-stock-2/) * Plugin Author [CodeWooGeek](https://wordpress.org/support/users/codewoogeek/) * (@codewoogeek) * [9 months, 1 week ago](https://wordpress.org/support/topic/emails-not-going-out-when-back-in-stock-2/#post-18591380) * Hello there, * Good Day! * We’re here to assist you with this. Please follow the troubleshooting steps below so we can help you in detail: 1. If your background process engine(in our settings page) is set to **WooCommerce**, make sure that the cron job is enabled. 2. - Go to **Admin Dashboard → Instock Notifier → Status → Cron Status** and share a full screenshot of the status page. 3. If the above cron status is **disabled**, please ensure your server cron is configured properly. Any technical glitch here can prevent the emails from being sent. 4. Make sure you have updated our plugin to the latest version (**v6.0.6**). 5. If you update stock using the native WooCommerce method (stock updates within the website, not via a third-party plugin) but emails are still not sent, please double-check steps 2 and 3 above. 6. - If you update stock directly from a third-party inventory or ERP software, please enable the option in **Troubleshoot Settings**: _“Enable this option if you have updated the stock from a third-party inventory plugin”_. 7. If you are **not** using a third-party plugin but emails are still not sent, please still enable the above option and confirm that the `cwginstock_third_party` event is registered. 8. - Check this in **Admin Dashboard → WooCommerce → Status → Scheduled Actions → Pending** and look for “cwginstock_third_party.” - If it is not found, please reactivate our plugin (deactivate and activate it again). 9. We keep track of all email-sending activities in our logger. 10. - Go to **Admin Dashboard → WooCommerce → Status → Logs** and check for the latest log file named `back-in-stock-notifier-for-woocommerce`, which contains all related information. 11. If the issue still persists, please try deactivating all other plugins except** WooCommerce** and **Back in Stock Notifier** to check if the issue is resolved. * Let us know. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro] Bulk Variations Compatibility](https://wordpress.org/support/topic/bulk-variations-compatibility/) * Plugin Author [CodeWooGeek](https://wordpress.org/support/users/codewoogeek/) * (@codewoogeek) * [9 months, 3 weeks ago](https://wordpress.org/support/topic/bulk-variations-compatibility/#post-18567500) * Hello there, * Good Day! * Thank you for the details – We’ve added your requested change in v6.0.5. Please update it and check it out. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro] Bug: The notification form showing two times in WooCommerce 10+](https://wordpress.org/support/topic/bug-the-notification-form-showing-two-times-in-woocommerce-10/) * Plugin Author [CodeWooGeek](https://wordpress.org/support/users/codewoogeek/) * (@codewoogeek) * [10 months ago](https://wordpress.org/support/topic/bug-the-notification-form-showing-two-times-in-woocommerce-10/#post-18558178) * Hello there, Good Day! * We’re here to assist you with this. * We cross-checked the reference file you mentioned, but such a file does not exist in our core plugin. We can confirm that our plugin is already compatible with WooCommerce v10.0.0. * Please double-check whether the file in question is actually from our plugin. You can verify this by checking if the plugin author is listed as **CodeWooGeek**. If it is from us, we recommend removing the existing plugin and reinstalling the official version from our site, as it’s possible that the version you’re using has been customized. * Let us know if you need any further assistance. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro] Not working on variable product](https://wordpress.org/support/topic/not-working-on-variable-product/) * Plugin Author [CodeWooGeek](https://wordpress.org/support/users/codewoogeek/) * (@codewoogeek) * [10 months, 1 week ago](https://wordpress.org/support/topic/not-working-on-variable-product/#post-18541905) * Hello there, * Good Day! * We checked your given website and we noticed that wrapper of stock availability has been hide using inline css. * `.woocommerce-variation-availability { display: none;} * We suggest you to remove that css code and check it out. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro] Cannot fully translate “Google credit” when using recaptcha](https://wordpress.org/support/topic/cannot-fully-translate-google-credit-when-using-recaptcha/) * Plugin Author [CodeWooGeek](https://wordpress.org/support/users/codewoogeek/) * (@codewoogeek) * [10 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-fully-translate-google-credit-when-using-recaptcha/#post-18536748) * **Hello,** * Thank you for your feedback. * We’ve addressed the issue you reported in the latest version (5.9.0). Please update to the latest version and check if everything works as expected. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro] JavaScript Collision ajax_url](https://wordpress.org/support/topic/javascript-collision-ajax_url/) * Plugin Author [CodeWooGeek](https://wordpress.org/support/users/codewoogeek/) * (@codewoogeek) * [10 months, 2 weeks ago](https://wordpress.org/support/topic/javascript-collision-ajax_url/#post-18536745) * **Hello,** * Thank you for your feedback. * We’ve addressed the issue you reported in the latest version (5.9.0). Please update to the latest version and check if everything works as expected. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro] Deactivate on single product page](https://wordpress.org/support/topic/deactivate-on-single-product-page/) * Plugin Author [CodeWooGeek](https://wordpress.org/support/users/codewoogeek/) * (@codewoogeek) * [10 months, 2 weeks ago](https://wordpress.org/support/topic/deactivate-on-single-product-page/#post-18536741) * **Hello,** * We offer an option to control the visibility of the subscribe form on specific products, categories, or tags. * Please go to: **Admin Dashboard → Instock Notifier → Settings → Visibility Settings** There, you’ll find the following options: - Show/Hide Subscribe Form for specific products - Show/Hide Subscribe Form for specific categories - Show/Hide Subscribe Form for specific tags * Use the option that best fits your use case. * **Thanks!** * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro] Not logged in, Error: Something went wrong, please try after sometime](https://wordpress.org/support/topic/not-logged-in-error-something-went-wrong-please-try-after-sometime/) * Plugin Author [CodeWooGeek](https://wordpress.org/support/users/codewoogeek/) * (@codewoogeek) * [10 months, 2 weeks ago](https://wordpress.org/support/topic/not-logged-in-error-something-went-wrong-please-try-after-sometime/#post-18536738) * Hello there, * Good Day! * We’re here to assist you with this one. * We use one layer of security to our ajax request which is WP Nonce – but due to caching mechanism from third party plugins/hosting this security nonce also cached which cause this error “something went wrong, please try again after some time”, some cases by setting up cache timeout in plugin settings reduce this kind of issue. * How to get rid of this error? * We added new techniques in version 2.0 to avoid the Something Went Wrong Error– If your site has encountered such issues, we suggest you try the below steps to get rid of the Something Went Wrong Error. 1. Google reCAPTCHA: Consider using Google reCAPTCHA v2 or v3. You will need a Site Key and a Secret Key for this. (Go to Admin Dashboard -> Instock Notifier- > Settings -> Bot Protection -> Bot Protection through -> Google reCAPTCHA - > 1. Enable Google reCAPTCHA in Subscribe Form : Enable 2. Select Google reCAPTCHA version -> v2/v3. Enter the Site Key and Secret Key corresponding to the selected version for proper operation.) 2. Turnstile: Consider using Turnstile as an additional bot protection option. You will need a Site Key and a Secret Key for this. Go to Admin Dashboard -> Instock Notifier -> Settings -> Bot Protection -> Bot Protection through -> Turnstile -> Enable Turnstile in Subscribe Form (Enable) -> Turnstile Site Key- > Turnstile Secret Key.   3. Switch to the WordPress REST API Route: Go to Admin Dashboard -> Instock Notifier- > Settings -> Troubleshoot Settings Section -> Frontend Subscribe Form Submission via Oneis WordPress AJAX (default) and the other one is WordPress REST API Route. Try changing that option to “WordPress REST API Route” and checking it out ( purge your cache and check it out). * Let us know. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro] Turnstile integration exposes secret key](https://wordpress.org/support/topic/turnstile-integration-exposes-secret-key/) * Plugin Author [CodeWooGeek](https://wordpress.org/support/users/codewoogeek/) * (@codewoogeek) * [1 year, 1 month ago](https://wordpress.org/support/topic/turnstile-integration-exposes-secret-key/#post-18388450) * Hello there, * Good day! * Thank you for bringing this to our attention. * We’ve fixed the reported issue and released version 5.8.2. * Please update to the latest version and let us know if you need any further assistance. * Thanks. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro] The automatic in stock notification not even work.](https://wordpress.org/support/topic/the-automatic-in-stock-notification-not-even-work/) * Plugin Author [CodeWooGeek](https://wordpress.org/support/users/codewoogeek/) * (@codewoogeek) * [1 year, 1 month ago](https://wordpress.org/support/topic/the-automatic-in-stock-notification-not-even-work/#post-18368485) * Hello there, * We appreciate your feedback and understand your frustration. Our team strives to provide timely support, and while we do our best to respond quickly, our standard response time is **12 to 24 hours**, as we assist customers across different time zones. * Regarding your concern, the **Back In-Stock Notifier** automatically sends notifications when a product is restocked. If this isn’t happening, it could be related to email settings, WooCommerce background processing, or other factors. We’d be happy to assist in troubleshooting the issue. * If you’re still facing difficulties, please reach out through our support portal, and we’ll do our best to resolve this for you. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro] Not working with Bricks Builder](https://wordpress.org/support/topic/not-working-with-bricks-builder-2/) * Plugin Author [CodeWooGeek](https://wordpress.org/support/users/codewoogeek/) * (@codewoogeek) * [1 year, 2 months ago](https://wordpress.org/support/topic/not-working-with-bricks-builder-2/#post-18332621) * Hello there, * Thanks for the update! We’re glad to hear that you found a solution. If you run into any other issues or need further assistance, feel free to reach out. * Have a great day! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro] Slow admin product lisitng](https://wordpress.org/support/topic/slow-admin-product-lisitng/) * Plugin Author [CodeWooGeek](https://wordpress.org/support/users/codewoogeek/) * (@codewoogeek) * [1 year, 2 months ago](https://wordpress.org/support/topic/slow-admin-product-lisitng/#post-18332617) * Hello there, * Good day! * We’re here to assist you with this. * The slowness of your product list table may be due to the **Subscribers Count** column. We suggest the following steps: 1. Go to **Admin Dashboard** → **Products**. 2. In the top right corner, click **Screen Options**. 3. Uncheck the **Subscribers Count** checkbox. 4. Click **Apply**. * After this, check the speed using **Query Monitor** and see if there’s any improvement. * If the issue persists, try this additional step: 1. Go to **Admin Dashboard** → **Instock Notifier** → **Settings**. 2. Navigate to **Troubleshoot Settings (Experimental)**. 3. Find **Show Subscribers Count** and uncheck the option. 4. Check if this resolves the issue. * Let us know the results. * Thanks. Viewing 15 replies - 1 through 15 (of 250 total) 1 [2](https://wordpress.org/support/users/codewoogeek/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/codewoogeek/replies/page/3/?output_format=md)… [15](https://wordpress.org/support/users/codewoogeek/replies/page/15/?output_format=md) [16](https://wordpress.org/support/users/codewoogeek/replies/page/16/?output_format=md) [17](https://wordpress.org/support/users/codewoogeek/replies/page/17/?output_format=md) [→](https://wordpress.org/support/users/codewoogeek/replies/page/2/?output_format=md)