Title: codecoruan's Replies | WordPress.org

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# codecoruan

  [  ](https://wordpress.org/support/users/codecoruan/)

 *   [Profile](https://wordpress.org/support/users/codecoruan/)
 *   [Topics Started](https://wordpress.org/support/users/codecoruan/topics/)
 *   [Replies Created](https://wordpress.org/support/users/codecoruan/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/codecoruan/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/codecoruan/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/codecoruan/engagements/)
 *   [Favorites](https://wordpress.org/support/users/codecoruan/favorites/)

 Search replies:

## Forum Replies Created

Viewing 5 replies - 1 through 5 (of 5 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Meta for WooCommerce] Remote ID for parent order not found.](https://wordpress.org/support/topic/remote-id-for-parent-order-not-found/)
 *  Thread Starter [codecoruan](https://wordpress.org/support/users/codecoruan/)
 * (@codecoruan)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/remote-id-for-parent-order-not-found/page/2/#post-13613560)
 * It seems to be working for now. Thanks
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Could not refund Checkout order: Remote ID for parent order not found](https://wordpress.org/support/topic/could-not-refund-checkout-order-remote-id-for-parent-order-not-found/)
 *  [codecoruan](https://wordpress.org/support/users/codecoruan/)
 * (@codecoruan)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/could-not-refund-checkout-order-remote-id-for-parent-order-not-found/#post-13590256)
 * No problem [@benjamink1984](https://wordpress.org/support/users/benjamink1984/).
   I have also had a few issues with the plugin, but this is the only one have at
   the moment.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Could not refund Checkout order: Remote ID for parent order not found](https://wordpress.org/support/topic/could-not-refund-checkout-order-remote-id-for-parent-order-not-found/)
 *  [codecoruan](https://wordpress.org/support/users/codecoruan/)
 * (@codecoruan)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/could-not-refund-checkout-order-remote-id-for-parent-order-not-found/#post-13589764)
 * Hi there, if you have the plugin Facebook for WooCommerce, this is what is causing
   the issue. I had to disable the plugin to get my refunds to work and have submitted
   a support query on that plugin page. Hopefully, they will respond soon.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Weight Based Shipping for WooCommerce] Hooks and development documentation](https://wordpress.org/support/topic/hooks-and-development-documentation/)
 *  Thread Starter [codecoruan](https://wordpress.org/support/users/codecoruan/)
 * (@codecoruan)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/hooks-and-development-documentation/#post-13417088)
 * Hi Dan,
 * Thanks for the feedback.
 * The issue I have is that in the front-end, it calculates the shipping correctly
   based on the contents of the order and the zip codes. When I create the same 
   order programmatically, it sometimes has the correct shipping rates and sometimes
   it doesn’t.
 * We need it to pick free shipping if a certain condition is met, and the shipping
   rates we get contain the normal rate plus a free shipping rate if the condition
   is met, so we loop through, checking if the free shipping rate is available and
   choose it. However, sometimes, on the same order, the free shipping rate is not
   present even though all the parameters are the same.
 * How can we go about debugging this issue. As I’ve mentioned, it’s difficult to
   find out exactly how your plugin calculates the rates based on the rules.
 * Thanks
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Send email to customer on cancelled order in WooCommerce] Sending same mail to multiple customers](https://wordpress.org/support/topic/sending-same-mail-to-multiple-customers/)
 *  [codecoruan](https://wordpress.org/support/users/codecoruan/)
 * (@codecoruan)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/sending-same-mail-to-multiple-customers/#post-11988268)
 * I have had the same issue and the customers complained that we were sending out
   their personal information without consent which is a violation of personal information.
 * Please resolve this issue.

Viewing 5 replies - 1 through 5 (of 5 total)