Title: cloudeanlabs's Replies | WordPress.org

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# cloudeanlabs

  [  ](https://wordpress.org/support/users/cloudeanlabs/)

 *   [Profile](https://wordpress.org/support/users/cloudeanlabs/)
 *   [Topics Started](https://wordpress.org/support/users/cloudeanlabs/topics/)
 *   [Replies Created](https://wordpress.org/support/users/cloudeanlabs/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/cloudeanlabs/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/cloudeanlabs/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/cloudeanlabs/engagements/)
 *   [Favorites](https://wordpress.org/support/users/cloudeanlabs/favorites/)

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## Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)

 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [This page isn’t working error HTTP ERROR 500](https://wordpress.org/support/topic/this-page-isnt-working-error-http-error-500/)
 *  [cloudeanlabs](https://wordpress.org/support/users/cloudeanlabs/)
 * (@cloudeanlabs)
 * [7 years ago](https://wordpress.org/support/topic/this-page-isnt-working-error-http-error-500/#post-11507204)
 * Hello, Greetings.
 * Possible cause : update process was being interrupted
 * solution :
    1) check Error Log; via FTP or Hosting control panel[File Manager].
   It would give you Idea, what is preventing page load. You could share that log
   here to give us some insights to guide you further.
 * 2) Do you have backup prior to update; to roll back? If yes. restore it.
    We 
   hope it isn’t too old. assumption : you have access to backup.
 * 2) re-name plugins folder; create new plugins folder; If site get becomes .. 
   move plugins one by one to new plugins folder from renamed plugins folder.
 * Restoration of last working backup is still recommended solution.
 * Have a excellent day ahead
    Thank you
 * Regards
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Trying to migrate, No FTP Access, trouble with cpanel backups](https://wordpress.org/support/topic/trying-to-migrate-no-ftp-access-trouble-with-cpanel-backups/)
 *  [cloudeanlabs](https://wordpress.org/support/users/cloudeanlabs/)
 * (@cloudeanlabs)
 * [7 years ago](https://wordpress.org/support/topic/trying-to-migrate-no-ftp-access-trouble-with-cpanel-backups/#post-11507179)
 * Hello, Greetings.
 * All your posts, comments, users reside in Database.
    Images, theme, plugin responsible
   to structure and design. i.e. you probably can salvage your existing data and
   re-construct the way it was or in new way!
 * Assumption you are currently using cPanel,
    Using Default cpanel backup tools
   you could get Database Backup. Using phpMyadmin you could access database and
   export selective tables like users, posts, etc. and restore them in new setup
   using import functionality.
 * In some cases, just require little bit of tweaks to normalize situation and sometimes
   re-construction is only way. If you decide to re-construct; you could salvage
   required data from database for future use.
 * This task is case sensitive and result could be based on capabilities of person
   handling it.
 * At the moment unable to reach/view given web URL.
    Without knowing actual state
   of files and backups; nothing can be assured suggestion; Certainly it isn’t recommended
   to share such data over this thread as well.
 * As for files, you can group them and compress [File manager]; download zip files;
   reorganize everything once downloaded entire files; use for restoration at your
   new host[Migration].
 * We hope, you would be able resolve this problem soon.
    Have a excellent day ahead
   Thank you
 * Regards
    -  This reply was modified 7 years ago by [cloudeanlabs](https://wordpress.org/support/users/cloudeanlabs/).
    -  This reply was modified 7 years ago by [Andrew Nevins](https://wordpress.org/support/users/anevins/).
      Reason: Removed solicitation of work

Viewing 2 replies - 1 through 2 (of 2 total)