Title: clgm's Replies | WordPress.org --- # clgm [ ](https://wordpress.org/support/users/clgm/) * [Profile](https://wordpress.org/support/users/clgm/) * [Topics Started](https://wordpress.org/support/users/clgm/topics/) * [Replies Created](https://wordpress.org/support/users/clgm/replies/) * [Reviews Written](https://wordpress.org/support/users/clgm/reviews/) * [Topics Replied To](https://wordpress.org/support/users/clgm/replied-to/) * [Engagements](https://wordpress.org/support/users/clgm/engagements/) * [Favorites](https://wordpress.org/support/users/clgm/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 30 total) 1 [2](https://wordpress.org/support/users/clgm/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/clgm/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Spam protection, Honeypot, Anti-Spam by CleanTalk] SpamFireWall database is outdated. Please, try to synchronize with the cloud.](https://wordpress.org/support/topic/spamfirewall-database-is-outdated-please-try-to-synchronize-with-the-cloud-3/) * Thread Starter [clgm](https://wordpress.org/support/users/clgm/) * (@clgm) * [9 months, 3 weeks ago](https://wordpress.org/support/topic/spamfirewall-database-is-outdated-please-try-to-synchronize-with-the-cloud-3/page/2/#post-18701910) * Got it, thx [@katereji](https://wordpress.org/support/users/katereji/) that’s very helpful. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Spam protection, Honeypot, Anti-Spam by CleanTalk] SpamFireWall database is outdated. Please, try to synchronize with the cloud.](https://wordpress.org/support/topic/spamfirewall-database-is-outdated-please-try-to-synchronize-with-the-cloud-3/) * Thread Starter [clgm](https://wordpress.org/support/users/clgm/) * (@clgm) * [9 months, 3 weeks ago](https://wordpress.org/support/topic/spamfirewall-database-is-outdated-please-try-to-synchronize-with-the-cloud-3/#post-18700461) * Thanks [@shagimuratov](https://wordpress.org/support/users/shagimuratov/) that’s a very helpful option. Can you please email me the names of those 3 websites? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Spam protection, Honeypot, Anti-Spam by CleanTalk] SpamFireWall database is outdated. Please, try to synchronize with the cloud.](https://wordpress.org/support/topic/spamfirewall-database-is-outdated-please-try-to-synchronize-with-the-cloud-3/) * Thread Starter [clgm](https://wordpress.org/support/users/clgm/) * (@clgm) * [9 months, 3 weeks ago](https://wordpress.org/support/topic/spamfirewall-database-is-outdated-please-try-to-synchronize-with-the-cloud-3/#post-18697562) * One more question about this, if I may, [@dimitrycleantalk](https://wordpress.org/support/users/dimitrycleantalk/). We are using the plugin on over 370 websites that we manage, and there will be more over time. Is there a way for us to know which of these sites has its SpamFireWall database outdated, without logging in to each site individually? * I looked through our CleanTalk dashboard but couldn’t see anything that could tell us, across all our sites. * Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Spam protection, Honeypot, Anti-Spam by CleanTalk] SpamFireWall database is outdated. Please, try to synchronize with the cloud.](https://wordpress.org/support/topic/spamfirewall-database-is-outdated-please-try-to-synchronize-with-the-cloud-3/) * Thread Starter [clgm](https://wordpress.org/support/users/clgm/) * (@clgm) * [10 months, 1 week ago](https://wordpress.org/support/topic/spamfirewall-database-is-outdated-please-try-to-synchronize-with-the-cloud-3/#post-18675658) * Thanks [@katereji](https://wordpress.org/support/users/katereji/) no more errors now. The plugin works very well 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Spam protection, Honeypot, Anti-Spam by CleanTalk] SpamFireWall database is outdated. Please, try to synchronize with the cloud.](https://wordpress.org/support/topic/spamfirewall-database-is-outdated-please-try-to-synchronize-with-the-cloud-3/) * Thread Starter [clgm](https://wordpress.org/support/users/clgm/) * (@clgm) * [10 months, 1 week ago](https://wordpress.org/support/topic/spamfirewall-database-is-outdated-please-try-to-synchronize-with-the-cloud-3/#post-18673929) * Thanks [@serge00](https://wordpress.org/support/users/serge00/) we did all of that (including enable the option “**Complete Deactivation**”) but we hadn’t cleared the website cache afterwards. We will try that and let you know if that helped. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Spam protection, Honeypot, Anti-Spam by CleanTalk] Spam emails are getting through the CleanTalk filter4](https://wordpress.org/support/topic/spam-emails-are-getting-through-the-cleantalk-filter4/) * Thread Starter [clgm](https://wordpress.org/support/users/clgm/) * (@clgm) * [1 year, 1 month ago](https://wordpress.org/support/topic/spam-emails-are-getting-through-the-cleantalk-filter4/#post-18525234) * Thanks [@eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/) that’s all we need for now. Best wishes. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Spam protection, Honeypot, Anti-Spam by CleanTalk] Spam emails are getting through the CleanTalk filter4](https://wordpress.org/support/topic/spam-emails-are-getting-through-the-cleantalk-filter4/) * Thread Starter [clgm](https://wordpress.org/support/users/clgm/) * (@clgm) * [1 year, 1 month ago](https://wordpress.org/support/topic/spam-emails-are-getting-through-the-cleantalk-filter4/#post-18523524) * Thanks [@amagsumov](https://wordpress.org/support/users/amagsumov/) that’s very helpful. We haven’t seen any spam from that site in the past 2 days. * We don’t understand why this website is being hit by the spammers. Who is benefiting from this? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Spam protection, Honeypot, Anti-Spam by CleanTalk] Spam emails are getting through the CleanTalk filter4](https://wordpress.org/support/topic/spam-emails-are-getting-through-the-cleantalk-filter4/) * Thread Starter [clgm](https://wordpress.org/support/users/clgm/) * (@clgm) * [1 year, 1 month ago](https://wordpress.org/support/topic/spam-emails-are-getting-through-the-cleantalk-filter4/#post-18520369) * Hi, we now have this same problem happening again on another website: [https://bregmanlantzlaw.com/](https://bregmanlantzlaw.com/) * The spam message is always “I’m encountering an error while trying to update my profile.” or “how to report a error I encountered on your platform.” There are no user profiles on this website. * The website uses Gravity Forms, and CleanTalk Version 6.58. * Can you please investigate? Many thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Spam protection, Honeypot, Anti-Spam by CleanTalk] Spam emails are getting through the CleanTalk filter4](https://wordpress.org/support/topic/spam-emails-are-getting-through-the-cleantalk-filter4/) * Thread Starter [clgm](https://wordpress.org/support/users/clgm/) * (@clgm) * [1 year, 2 months ago](https://wordpress.org/support/topic/spam-emails-are-getting-through-the-cleantalk-filter4/#post-18508279) * Many thanks [@eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/), the issue seems to have been resolved. We’re not seeing any more spam emails getting through to our inbox, and I can see your test email in the “Denied” log for [https://frankhorvat.com.au/](https://frankhorvat.com.au/). * Best wishes * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[GSheetConnector – Formidable Forms Google Sheets Connector, Export Entries to Spreadsheet] Your Auth code may be incorrect or expired.](https://wordpress.org/support/topic/your-auth-code-may-be-incorrect-or-expired/) * Thread Starter [clgm](https://wordpress.org/support/users/clgm/) * (@clgm) * [1 year, 3 months ago](https://wordpress.org/support/topic/your-auth-code-may-be-incorrect-or-expired/#post-18463058) * Thanks [@ahmedpothiawala](https://wordpress.org/support/users/ahmedpothiawala/), that solved the problem :-))) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable Forms - WordPress Form Builder for Contact Forms, Calculators, Quizzes & More] Can’t add more fields](https://wordpress.org/support/topic/cant-add-more-fields-3/) * Thread Starter [clgm](https://wordpress.org/support/users/clgm/) * (@clgm) * [1 year, 3 months ago](https://wordpress.org/support/topic/cant-add-more-fields-3/#post-18451640) * Thanks Jonathan, problem solved. My IP address was being blocked by Wordfence! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin] Error: You must provide at least one recipient email address.](https://wordpress.org/support/topic/error-you-must-provide-at-least-one-recipient-email-address-3/) * Thread Starter [clgm](https://wordpress.org/support/users/clgm/) * (@clgm) * [2 years, 1 month ago](https://wordpress.org/support/topic/error-you-must-provide-at-least-one-recipient-email-address-3/#post-17882179) * OK, I have found the cause of the problem on our site: the** WP Gardmail** plugin was installed on the site previously, and although it was deactivated and deleted from the admin interface, the data were still in the site database and causing an incompatibility issue with the WP SMTP plugin. * Removing ** WP Gardmail** from the back end has fixed the issue for us. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin] Error: You must provide at least one recipient email address.](https://wordpress.org/support/topic/error-you-must-provide-at-least-one-recipient-email-address-3/) * Thread Starter [clgm](https://wordpress.org/support/users/clgm/) * (@clgm) * [2 years, 1 month ago](https://wordpress.org/support/topic/error-you-must-provide-at-least-one-recipient-email-address-3/#post-17874360) * Hi Darshana thanks for your reply. The above error happens both when the Launch Wizard tries to send a test email, and when I try to send a test email via the** WP Mail SMTP -> Tools** page. The WordPress administrator email address under the WordPress **Settings -> General** area is my email address. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Exceeded rate limit. Please wait 81 seconds.](https://wordpress.org/support/topic/exceeded-rate-limit-please-wait-81-seconds/) * Thread Starter [clgm](https://wordpress.org/support/users/clgm/) * (@clgm) * [3 years, 6 months ago](https://wordpress.org/support/topic/exceeded-rate-limit-please-wait-81-seconds/#post-16442355) * Thanks. The issue seems to have resolved itself without me changing anything. It’s an intermittent error. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Exceeded rate limit. Please wait 81 seconds.](https://wordpress.org/support/topic/exceeded-rate-limit-please-wait-81-seconds/) * Thread Starter [clgm](https://wordpress.org/support/users/clgm/) * (@clgm) * [3 years, 6 months ago](https://wordpress.org/support/topic/exceeded-rate-limit-please-wait-81-seconds/#post-16435379) * Please note that we have the same problem on this site: [https://azuhr.com/](https://azuhr.com/) Viewing 15 replies - 1 through 15 (of 30 total) 1 [2](https://wordpress.org/support/users/clgm/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/clgm/replies/page/2/?output_format=md)