ckadenge (woo-hc)
Forum Replies Created
-
Forum: Plugins
In reply to: [WooCommerce] Product import/export buttons missingHi @hermcupadmin,
Thank you for reaching out.
From the shared screenshots, it seems like the import/export buttons are indeed not visible.
Since you’ve already tried disabling all plugins except WooCommerce, changing the theme, and clearing both site and browser cache, we might be dealing with a more complex issue.
This could be related to user permissions. Could you please confirm that you are having administrative rights in your site?
Also, please ensure that you update WooCommerce to the latest version if you haven’t done so yet.
Let us know this helps.
Forum: Plugins
In reply to: [WooCommerce] Translation loading error in debugThanks for confirming @samysalahgad this with us.
While I’m unable to replicate the issue from my end, this should not be an issue to affect your site.
You should be able to go about your business.
Thank you for your patience and understanding.
Forum: Plugins
In reply to: [WooCommerce] Translation loading error in debugHi @samysalahgad,
That error appearing in debug continously not just once, it can affect website performance or just ignore it?
The error message should not affect the performance of your site. Are you able to confirm if this affects your site in anyway?
Forum: Plugins
In reply to: [WooCommerce] Woocommerce/WooPayments Settings Disappeared Inside AdminI’m glad we were able to help! If you have a few minutes, we’d love if you could leave us a review: https://wordpress.org/support/plugin/woocommerce/reviews/
Happy Friday!
Forum: Plugins
In reply to: [WooCommerce] CSV import goes wrong at endHi @martijntje,
Hi – yes each variation has its price (Reguliere prijs (€)) as seen on the screenshot on https://ibb.co/993jSg4. Or am I doing something wrong there?
Thanks for clarifying this with us.
Were you able to try the steps I had earlier recommended only having WooCommerce as the active plugin to see if the issue persists?
I recommend temporarily deactivating all active plugins, only leaving WooCommerce and a default theme like Twenty Twenty-Four or Storefront.
If not, please try the above steps and let us know how it goes.
Forum: Plugins
In reply to: [WooCommerce] Missing title for picture when adding new productHi @marcina1,
Ok I thoguht that might be a bug – thanks for clarifying – I will follow the steps provided
Please follow the shared steps and do let us know how this goes.
Cheers!
Forum: Plugins
In reply to: [WooCommerce] Translation loading error in debugHi @samysalahgad,
This issue been fixed?
Yes, it has been fixed here, but the fix will be included in the next update.
I hope this clarifies your concerns.
Forum: Plugins
In reply to: [WooCommerce] CSV import goes wrong at endHi @martijntje,
You can view the product on https://www.hetmonument.nl/p/deens-ovaal-verjongde-rand/
A screenshot of a variation in the admin I uploaded to https://ibb.co/993jSg4
Looking at the product, it looks like the variations do not have set prices. Are you able to confirm that each variation of the product has its different price included in the backend?
Without having the prices set for each variation, this issue can cause the products not to be clickable. Please try adding the prices and check if the error persists.
Should the issue persist, I recommend temporarily deactivating all active plugins, only leaving WooCommerce and a default theme like Twenty Twenty-Four or Storefront.
Let us know how this goes.
Forum: Plugins
In reply to: [WooCommerce] Issue with team being created when subscription renewsThese are the plugins we are using:
https://woocommerce.com/products/teams-woocommerce-memberships/
https://woocommerce.com/products/woocommerce-subscriptions/And also memberships:
https://woocommerce.com/products/woocommerce-memberships/Thank you for sharing further information on the plugins in use.
While these are premium plugins from our marketplace, I recommend that you contact us at Woo.com > My Account > Support.
You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.Cheers!
Forum: Plugins
In reply to: [WooCommerce] Additional plugins are required WooCommerceHi @pamelak,
Thank you for reaching out.
I understand that you’re experiencing issues when trying to add the ATUM plugin to your WooCommerce-enabled site.
I tried viewing the shared status report, but it seems the view timer was set to a shorter period. Please set it to a higher expiry period so that we can take a look at it for easier understanding of this issue.
Looking forward to hearing back from you.
Forum: Plugins
In reply to: [WooCommerce] CSV import goes wrong at endHi @martijntje,
Thank you for reaching out.
I understand you’re experiencing an issue with product variations not being clickable after an import.
This is quite unusual, but I’d be happy to help.
If I understand you correctly, the import completes successfully without any issues. Once the import is completed, are you able to confirm that the product stock is correctly updated – ensure the products are not out of stock.
Also, you can try checking your store from a private browser to see if the issue is related to a cached version of your store.
Looking forward to hearing back from you.
Forum: Plugins
In reply to: [WooCommerce] Error with Free Shipping Set-UpGlad to hear it @apositivetwist,
If you have a few minutes, we’d love if you could leave us a review: https://wordpress.org/support/plugin/woocommerce/reviews/
Forum: Plugins
In reply to: [WooCommerce] Getting error after update WordPress 6.7.1Hi
We are unable to provide a specific timeline for whether the update will be included in the next minor or major release. Our development team is working diligently to roll out updates as soon as possible.
We recommend keeping your WordPress and WooCommerce installations up-to-date for optimal performance and security. We highly recommend updating your WooCommerce and WordPress versions in a staging site for testing before moving the updates to your live website.
I hope this clarifies your concerns.
Forum: Plugins
In reply to: [WooCommerce] Languages after wordpress update to 6.7.1Hi @adrianrus9,
Thank you for reaching out.
Hello can you give us an update when translations will work after this wordpress update?
While we are not aware of the exact date for the next update, we can confirm that several other translation plugins have been able to address this issue by updating their plugins.
In that case, are you able to confirm if you’re using any plugin to translate your site?
Forum: Plugins
In reply to: [WooCommerce] Schedule Sale Price ErrorHi @cismaestudio,
Thank you for reaching out.
I’m sorry to hear that you’re having issues with the scheduled discounts function. It can be frustrating when things don’t work as expected.
It seems like the sale price isn’t being updated correctly when the discount date arrives. This is quite unusual as I tried making a sale and prices were reduced correctly.
With that said, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:
- System Status Report, which you can find via WooCommerce > Status > Get system report > Copy for support.
- Fatal error logs (if any) under WooCommerce > Status > Logs. You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
Once we have more information, we’ll be able to assist you further.