Title: citra's Replies | WordPress.org --- # citra [ ](https://wordpress.org/support/users/citra/) * [Profile](https://wordpress.org/support/users/citra/) * [Topics Started](https://wordpress.org/support/users/citra/topics/) * [Replies Created](https://wordpress.org/support/users/citra/replies/) * [Reviews Written](https://wordpress.org/support/users/citra/reviews/) * [Topics Replied To](https://wordpress.org/support/users/citra/replied-to/) * [Engagements](https://wordpress.org/support/users/citra/engagements/) * [Favorites](https://wordpress.org/support/users/citra/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 76 total) 1 [2](https://wordpress.org/support/users/citra/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/citra/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/citra/replies/page/4/?output_format=md) [5](https://wordpress.org/support/users/citra/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/citra/replies/page/6/?output_format=md) [→](https://wordpress.org/support/users/citra/replies/page/2/?output_format=md) * Forum: [Installing WordPress](https://wordpress.org/support/forum/installation/) In reply to: [Using existing domain](https://wordpress.org/support/topic/using-existing-domain-2/) * [citra](https://wordpress.org/support/users/citra/) * (@citra) * [9 years, 3 months ago](https://wordpress.org/support/topic/using-existing-domain-2/#post-8735938) * So did go through the actual install process on the root directory? Just asking since you mentioned that you wanted to move the installation to /blog. * Also what message are you seeing when you go to /wp-admin? * Forum: [Installing WordPress](https://wordpress.org/support/forum/installation/) In reply to: [First time installing WordPress. Cant Access](https://wordpress.org/support/topic/first-time-installing-wordpress-cant-access/) * [citra](https://wordpress.org/support/users/citra/) * (@citra) * [9 years, 4 months ago](https://wordpress.org/support/topic/first-time-installing-wordpress-cant-access/#post-8636314) * Can you be little bit more specific? Are you stating that you were not able to access the install.php to start the install or are you saying that you were able to install WordPress but are not able to see your website? Can you also share any errors that popped up? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Login link is blank](https://wordpress.org/support/topic/login-link-is-blank/) * [citra](https://wordpress.org/support/users/citra/) * (@citra) * [9 years, 4 months ago](https://wordpress.org/support/topic/login-link-is-blank/#post-8611352) * Did you try deactivating your plugins to see if the site comes back? This usually does it for me when I get a HTTP Error 500. * ``` How to deactivate all plugins when not able to access the administrative menus? Sometimes it may be necessary to deactivate all plugins, but you can't access the administrative menus to do so. One of two methods are available to deactivate all plugins. Use phpMyAdmin to deactivate all plugins. In the table wp_options, under the option_name column (field) find the active_plugins row Change the option_value field to: a:0:{} Or reset your plugins folder via FTP or the file manager provided in your host's control panel. This method preserves plugin options but requires plugins be manually reactivated. Via FTP or your host's file manager, navigate to the wp-contents folder (directory) Via FTP or your host's file manager, rename the folder "plugins" to "plugins.hold" Login to your WordPress administration plugins page (/wp-admin/plugins.php) - this will disable any plugin that is "missing". Via FTP or your host's file manager, rename "plugins.hold" back to "plugins" ``` - This reply was modified 9 years, 4 months ago by [citra](https://wordpress.org/support/users/citra/). - This reply was modified 9 years, 4 months ago by [citra](https://wordpress.org/support/users/citra/). * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [General Advice](https://wordpress.org/support/topic/general-advice-2/) * [citra](https://wordpress.org/support/users/citra/) * (@citra) * [9 years, 4 months ago](https://wordpress.org/support/topic/general-advice-2/#post-8611332) * I would say just stay with it and learn. If your website was running on WordPress. com then you should be very familiar with the admin side as well. There are many e-commerce plug-ins that will give you the options to sell digital and physical copies and also manage customer mailing lists. And if you get stuck on something, everyone here is pretty helpful. * Forum: [Installing WordPress](https://wordpress.org/support/forum/installation/) In reply to: [‘Error Connecting To..’ message installing WordPress as a VirtualHost with AWS](https://wordpress.org/support/topic/error-connecting-to-message-installing-wordpress-as-a-virtualhost-with-aws/) * [citra](https://wordpress.org/support/users/citra/) * (@citra) * [9 years, 4 months ago](https://wordpress.org/support/topic/error-connecting-to-message-installing-wordpress-as-a-virtualhost-with-aws/#post-8589979) * Which linux did you end up choosing for your EC2? I went with the Amazon Linux and followed their official instruction on installing WordPress. [http://docs.aws.amazon.com/AWSEC2/latest/UserGuide/hosting-wordpress.html](http://docs.aws.amazon.com/AWSEC2/latest/UserGuide/hosting-wordpress.html) * Hope this helps. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [FTP ACCESS](https://wordpress.org/support/topic/ftp-access-6/) * [citra](https://wordpress.org/support/users/citra/) * (@citra) * [9 years, 4 months ago](https://wordpress.org/support/topic/ftp-access-6/#post-8589971) * I do not believe you can get a FTP access your site on WordPress.com account. Try asking on their support forum at [https://en.forums.wordpress.com/](https://en.forums.wordpress.com/). This current site WordPress.org is only for self hosted sites. Good luck. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [I need to set custom upload directory its vanished from backend where I original](https://wordpress.org/support/topic/i-need-to-set-custom-upload-directory-its-vanished-from-backend-where-i-original/) * [citra](https://wordpress.org/support/users/citra/) * (@citra) * [9 years, 4 months ago](https://wordpress.org/support/topic/i-need-to-set-custom-upload-directory-its-vanished-from-backend-where-i-original/#post-8570382) * Are you stating that all your /2016/ uploads were uploading to a /2015/ folder? * I have an option ‘Organize my uploads into month- and year-based folders’ under Settings -> Media. I just have that option clicked and what ever I upload goes into a /year/month/ format. So in 2017 the WordPress will automatically create a 2017 folder. Is this the option you are looking for? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Pictures not uploading](https://wordpress.org/support/topic/pictures-not-uploading-10/) * [citra](https://wordpress.org/support/users/citra/) * (@citra) * [9 years, 5 months ago](https://wordpress.org/support/topic/pictures-not-uploading-10/#post-8513106) * Were you able to upload pictures before and all of a sudden can’t? Or is this a new site? * Forum: [Installing WordPress](https://wordpress.org/support/forum/installation/) In reply to: [Stuck on ‘Step 4: Upload the files’](https://wordpress.org/support/topic/stuck-on-step-4-upload-the-files/) * [citra](https://wordpress.org/support/users/citra/) * (@citra) * [9 years, 5 months ago](https://wordpress.org/support/topic/stuck-on-step-4-upload-the-files/#post-8513085) * Hi Are you trying to do a local install? If not, you would have to upload your files to the home directory of your webhost. Which company this you buy hosting from? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [New Version of the Theme](https://wordpress.org/support/topic/new-version-of-the-tesseract-theme/) * [citra](https://wordpress.org/support/users/citra/) * (@citra) * [9 years, 6 months ago](https://wordpress.org/support/topic/new-version-of-the-tesseract-theme/#post-8368308) * Check out the following post for explanation of why this theme is not supported on this forum. * [https://wordpress.org/support/topic/menu-not-showing-in-header-tesseract-theme/](https://wordpress.org/support/topic/menu-not-showing-in-header-tesseract-theme/) * As far as you being locked out of dashboard, just access your site using a FTP program and change the directory name of your active theme. That will hopefully activate your default theme and you should be able to access your site. * Forum: [Installing WordPress](https://wordpress.org/support/forum/installation/) In reply to: [will not install](https://wordpress.org/support/topic/will-not-install-14/) * [citra](https://wordpress.org/support/users/citra/) * (@citra) * [9 years, 6 months ago](https://wordpress.org/support/topic/will-not-install-14/#post-8350425) * Hi What is the message you see when you type in your website url? * Could you share the url of your website? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Google drive](https://wordpress.org/support/topic/google-drive-4/) * [citra](https://wordpress.org/support/users/citra/) * (@citra) * [9 years, 7 months ago](https://wordpress.org/support/topic/google-drive-4/#post-8244905) * This is the one I use to save my images to s3. It also supports saving to google drive and the instructions are pretty simple. What api problems are you having? * [https://wordpress.org/plugins/updraftplus/](https://wordpress.org/plugins/updraftplus/) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Remove custom post type slug from wordpress url](https://wordpress.org/support/topic/remove-custom-post-type-slug-from-wordpress-url/) * [citra](https://wordpress.org/support/users/citra/) * (@citra) * [9 years, 7 months ago](https://wordpress.org/support/topic/remove-custom-post-type-slug-from-wordpress-url/#post-8242038) * Can’t you just write /%postname%.html into the permalink structure? I’m not sure if this is the best way of doing this though. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [“Logged In As” shows at the very bottom of posts-how to change](https://wordpress.org/support/topic/logged-in-as-shows-at-the-very-bottom-of-posts-how-to-change/) * [citra](https://wordpress.org/support/users/citra/) * (@citra) * [9 years, 7 months ago](https://wordpress.org/support/topic/logged-in-as-shows-at-the-very-bottom-of-posts-how-to-change/#post-8239683) * Can you show us a screen shot or share the url after you post? * Perhaps you are looking at the comment logged in? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [How to Add Quick Navigation Bar in website right?](https://wordpress.org/support/topic/how-to-add-quick-navigation-bar-in-website-right/) * [citra](https://wordpress.org/support/users/citra/) * (@citra) * [9 years, 7 months ago](https://wordpress.org/support/topic/how-to-add-quick-navigation-bar-in-website-right/#post-8220176) * Hello, This is a premium theme so it is best to ask your questions directly to the developers for the best solutions. [http://wpthms.com/support/forum/wordpress-themes-support-center/sparkle/](http://wpthms.com/support/forum/wordpress-themes-support-center/sparkle/). Viewing 15 replies - 1 through 15 (of 76 total) 1 [2](https://wordpress.org/support/users/citra/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/citra/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/citra/replies/page/4/?output_format=md) [5](https://wordpress.org/support/users/citra/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/citra/replies/page/6/?output_format=md) [→](https://wordpress.org/support/users/citra/replies/page/2/?output_format=md)