Title: chowderclub's Replies | WordPress.org --- # chowderclub [ ](https://wordpress.org/support/users/chowderclub/) * [Profile](https://wordpress.org/support/users/chowderclub/) * [Topics Started](https://wordpress.org/support/users/chowderclub/topics/) * [Replies Created](https://wordpress.org/support/users/chowderclub/replies/) * [Reviews Written](https://wordpress.org/support/users/chowderclub/reviews/) * [Topics Replied To](https://wordpress.org/support/users/chowderclub/replied-to/) * [Engagements](https://wordpress.org/support/users/chowderclub/engagements/) * [Favorites](https://wordpress.org/support/users/chowderclub/favorites/) Search replies: ## Forum Replies Created Viewing 4 replies - 1 through 4 (of 4 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Forminator Forms – Contact Form, Payment Form & Custom Form Builder] Forminator PayPal Plugin Not Sending API Request](https://wordpress.org/support/topic/forminator-paypal-plugin-not-sending-api-request/) * Thread Starter [chowderclub](https://wordpress.org/support/users/chowderclub/) * (@chowderclub) * [5 years, 4 months ago](https://wordpress.org/support/topic/forminator-paypal-plugin-not-sending-api-request/#post-13898743) * Hi Adam (@wpmudev-support8) – any additional thoughts based on the response received from PayPal support? I get confirmation that I have been successfully connected to PayPal in the Forminator payment setup process, so not sure why I’m having a problem. * Is it possible having PayPal “Donation” plugin on my site sidebar is causing a problem? * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Forminator Forms – Contact Form, Payment Form & Custom Form Builder] Forminator PayPal Plugin Not Sending API Request](https://wordpress.org/support/topic/forminator-paypal-plugin-not-sending-api-request/) * Thread Starter [chowderclub](https://wordpress.org/support/users/chowderclub/) * (@chowderclub) * [5 years, 4 months ago](https://wordpress.org/support/topic/forminator-paypal-plugin-not-sending-api-request/#post-13894156) * I opened a ticket with PayPal to see if they could help – they are indicating some necessary data is not being passed to PayPal (see below). Perhaps I have not configured the plugin fully / properly? * Based on the information provided in the ticket, it is my understanding that you are having issues with the Forminator plugin for your account in both the Live and Sandbox environments. I was able to review the ID that you provided and could see that it is not a transaction ID but it is a REST payment Token ID. This REST Payment token encountered errors on the capture. Upon further investigation I also noted this issue for your live environment as well. * The error response for the capture of the token was * “message”: “The request payload is not supported”, “name”: “UNSUPPORTED_MEDIA_TYPE” * For Capture token request some required bits of information are not being sent. Please review [https://developer.paypal.com/docs/api/orders/v2/#orders_capture](https://developer.paypal.com/docs/api/orders/v2/#orders_capture) * The Payload type and payload are not being sent over in the capture request. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Forminator Forms – Contact Form, Payment Form & Custom Form Builder] Forminator PayPal Plugin Not Sending API Request](https://wordpress.org/support/topic/forminator-paypal-plugin-not-sending-api-request/) * Thread Starter [chowderclub](https://wordpress.org/support/users/chowderclub/) * (@chowderclub) * [5 years, 4 months ago](https://wordpress.org/support/topic/forminator-paypal-plugin-not-sending-api-request/#post-13892406) * Hi Adam and thanks. I was concerned that I might be looking at the wrong sandbox account (I have two merchant accounts and two customer accounts), but I checked them all and don’t see the transaction activity. Also, when I click a link on the email I get (copied below) it pre-populated the user ID for the sandbox account, so would think it is correct? * You have a new website form submission: * Amount Due: 1 Paypal Mode : sandbox Status : APPROVED Amount : 1.00 Currency: USD Transaction id : 9X825450CT406051D Transaction link : [https://www.sandbox.paypal.com/activity/payment/9X825450CT406051D](https://www.sandbox.paypal.com/activity/payment/9X825450CT406051D) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Forminator Forms – Contact Form, Payment Form & Custom Form Builder] Forminator PayPal Plugin Not Sending API Request](https://wordpress.org/support/topic/forminator-paypal-plugin-not-sending-api-request/) * Thread Starter [chowderclub](https://wordpress.org/support/users/chowderclub/) * (@chowderclub) * [5 years, 4 months ago](https://wordpress.org/support/topic/forminator-paypal-plugin-not-sending-api-request/#post-13889343) * Once more thing, when I click on sandbox link in the confirmation email and log in to PayPal, I get the following error: * “We are not able to find this transaction id. Can you please check and try again later.” Viewing 4 replies - 1 through 4 (of 4 total)