Title: chatio's Replies | WordPress.org

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# chatio

  [  ](https://wordpress.org/support/users/chatio/)

 *   [Profile](https://wordpress.org/support/users/chatio/)
 *   [Topics Started](https://wordpress.org/support/users/chatio/topics/)
 *   [Replies Created](https://wordpress.org/support/users/chatio/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/chatio/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/chatio/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/chatio/engagements/)
 *   [Favorites](https://wordpress.org/support/users/chatio/favorites/)

 Search replies:

## Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[LiveChat - Live Chat Plugin for WP Websites] PHP cURL timeout error on HttpClient.class.php](https://wordpress.org/support/topic/php-curl-timeout-error-on-httpclient-class-php/)
 *  [chatio](https://wordpress.org/support/users/chatio/)
 * (@chatio)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/php-curl-timeout-error-on-httpclient-class-php/#post-12356594)
 * Hi [@jesin](https://wordpress.org/support/users/jesin/),
 * our plugin calls our API to check the status of your license and verifies if 
   the data stored by LiveChat wasn’t corrupted. It happens that our API doesn’t
   respond in the expected time what causes a timeout. There’s is nothing critical
   for your website, but we plan to release a patch that will handle this case much
   better.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[chat.io - live chat plugin for Wordpress] Additional info about customers](https://wordpress.org/support/topic/additional-info-about-customers/)
 *  Plugin Author [chatio](https://wordpress.org/support/users/chatio/)
 * (@chatio)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/additional-info-about-customers/#post-9799995)
 * Hello [@ryann0tgosling](https://wordpress.org/support/users/ryann0tgosling/),
 * Thank you for reaching us with this question!
 * [@ryann0tgosling](https://wordpress.org/support/users/ryann0tgosling/), our Customer
   API will allow you to do just that. With the use of it, you will be able to load
   additional information about your customers from the database and pass it over
   to Chat.io. Those details will be displayed for your agents during a chat conversation.
 * The exact method responsible for this is called `update_customer` and it’s described
   in our official documentation – [click here](https://www.chat.io/docs/customer-api/api-reference/v0.4/#update-customer)
   to check it out! Also, don’t forget to read our [official introduction](https://www.chat.io/docs/customer-api/#introduction)
   to Customer API – I’m sure that it’ll tell you exactly what you need to use it
   🙂
 * I hope that we were able to help! In case of any additional questions, please
   don’t hesitate to ask.

Viewing 2 replies - 1 through 2 (of 2 total)