Title: charique's Replies | WordPress.org --- # charique [ ](https://wordpress.org/support/users/charique/) * [Profile](https://wordpress.org/support/users/charique/) * [Topics Started](https://wordpress.org/support/users/charique/topics/) * [Replies Created](https://wordpress.org/support/users/charique/replies/) * [Reviews Written](https://wordpress.org/support/users/charique/reviews/) * [Topics Replied To](https://wordpress.org/support/users/charique/replied-to/) * [Engagements](https://wordpress.org/support/users/charique/engagements/) * [Favorites](https://wordpress.org/support/users/charique/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 48 total) 1 [2](https://wordpress.org/support/users/charique/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/charique/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/charique/replies/page/4/?output_format=md) [→](https://wordpress.org/support/users/charique/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ocean Extra] Ocean Extra Conflict with Elementor](https://wordpress.org/support/topic/ocean-extra-conflict-with-elementor/) * Thread Starter [charique](https://wordpress.org/support/users/charique/) * (@charique) * [5 years, 3 months ago](https://wordpress.org/support/topic/ocean-extra-conflict-with-elementor/#post-14262038) * I still need assistance with this. I disabled the plugins, refreshed the pages, changed themes, but the problem is still there. Help is appreciated. The site works only in the staging environment, not the live site. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Fusion Page Builder] Black Box over Text](https://wordpress.org/support/topic/black-box-over-text/) * Thread Starter [charique](https://wordpress.org/support/users/charique/) * (@charique) * [5 years, 3 months ago](https://wordpress.org/support/topic/black-box-over-text/#post-14170406) * I am using the Avada theme * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ocean Extra] Ocean Extra Conflict with Elementor](https://wordpress.org/support/topic/ocean-extra-conflict-with-elementor/) * Thread Starter [charique](https://wordpress.org/support/users/charique/) * (@charique) * [5 years, 4 months ago](https://wordpress.org/support/topic/ocean-extra-conflict-with-elementor/#post-14124262) * I did this and that how I know the Ocean Extra and the Litespeed plugins are the ones removing the design. I changed themes and it did not happen then. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[OceanWP] Activation Email Going To Old Administrator Email](https://wordpress.org/support/topic/activation-email-going-to-old-administrator-email/) * Thread Starter [charique](https://wordpress.org/support/users/charique/) * (@charique) * [5 years, 10 months ago](https://wordpress.org/support/topic/activation-email-going-to-old-administrator-email/#post-13293265) * Sure, the website was developed in 2014 by another developer so when the client wanted to update the site they hired me. * I went in to change the admin info and could not. The change would not save. I was advised to go to Users and delete the admin and create a new one, which I did. This is also confirmed in PHPMyAdmin, he is not there anymore. * I logged in as the new admin and installed OceanWP and Ocean Extra and it stated that it sent the activation email to the previous developer even after I removed him! The same thing happened before the deletion too. * As the new designer, I want to use OceanWP to redesign the website but I can’t get around the activation email going to a dead email. The previous developer is no longer in the web business. * Is there a workaround to installing OceanWP and finishing the site design? * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[OceanWP] Malicious Files Found on Child Theme](https://wordpress.org/support/topic/malicious-files-found-on-child-theme/) * Thread Starter [charique](https://wordpress.org/support/users/charique/) * (@charique) * [6 years, 2 months ago](https://wordpress.org/support/topic/malicious-files-found-on-child-theme/#post-12695674) * There was some modification made to the code but that was mainly to make the website password protected * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[OceanWP] Malicious Files Found on Child Theme](https://wordpress.org/support/topic/malicious-files-found-on-child-theme/) * Thread Starter [charique](https://wordpress.org/support/users/charique/) * (@charique) * [6 years, 2 months ago](https://wordpress.org/support/topic/malicious-files-found-on-child-theme/#post-12695180) * Thank you. I backed up her website and changed her website password to a strong password to prevent further damage. * I then viewed the functions.php file in my client’s file manager. * Then, I compared my client’s code to the child code on Github. On Github, I see 30 lines of code for the child theme and I see a massive glump of code before the child theme code on my client’s file manager. * The corrupted files are in the functions.php file. To clarify, I should replace the child theme with a clean .dat file and place it in her file manager? - This reply was modified 6 years, 2 months ago by [charique](https://wordpress.org/support/users/charique/). - This reply was modified 6 years, 2 months ago by [charique](https://wordpress.org/support/users/charique/). * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[OceanWP] Malicious File Found on Child Theme](https://wordpress.org/support/topic/malicious-file-found-on-child-theme/) * Thread Starter [charique](https://wordpress.org/support/users/charique/) * (@charique) * [6 years, 9 months ago](https://wordpress.org/support/topic/malicious-file-found-on-child-theme/#post-12009569) * Thanks, I installed the child theme per Ocean’s instructions. This was done last year with no issues until now. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[The Events Calendar] Question About Events Calendar/Pro](https://wordpress.org/support/topic/question-about-events-calendar-pro/) * Thread Starter [charique](https://wordpress.org/support/users/charique/) * (@charique) * [6 years, 11 months ago](https://wordpress.org/support/topic/question-about-events-calendar-pro/#post-11764519) * They are also want guests/members to RSVP before the events too * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Elementor Website Builder - more than just a page builder] Elementor Disappeared, Can’t Reinstall](https://wordpress.org/support/topic/elementor-disappeared-cant-reinstall/) * Thread Starter [charique](https://wordpress.org/support/users/charique/) * (@charique) * [6 years, 11 months ago](https://wordpress.org/support/topic/elementor-disappeared-cant-reinstall/#post-11763313) * Thank you ladies so much! I’ll keep you posted! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Elementor Website Builder - more than just a page builder] Elementor Disappeared, Can’t Reinstall](https://wordpress.org/support/topic/elementor-disappeared-cant-reinstall/) * Thread Starter [charique](https://wordpress.org/support/users/charique/) * (@charique) * [6 years, 11 months ago](https://wordpress.org/support/topic/elementor-disappeared-cant-reinstall/#post-11761215) * Correct! I see Elementor in the FTP, but not on the site itself. * The staging site is thankfully fine since I didn’t update Elementor on it. Im backing up the staging site now (something I know better to do with the live site, SMH!). * Only the live site is having issues. * If I remove it from the cpanel, will my changes remain the same or am I back at square one? * I don’t have a caching plugin installed yet. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Elementor Website Builder - more than just a page builder] Elementor Disappeared, Can’t Reinstall](https://wordpress.org/support/topic/elementor-disappeared-cant-reinstall/) * Thread Starter [charique](https://wordpress.org/support/users/charique/) * (@charique) * [6 years, 11 months ago](https://wordpress.org/support/topic/elementor-disappeared-cant-reinstall/#post-11761151) * Yes, only I have access to the site. My client only sees the staging site. I do see Elementor in my FTP drive which is probably why I cannot reinstall it. it tells me the file already exists. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Elementor Website Builder - more than just a page builder] Elementor Disappeared, Can’t Reinstall](https://wordpress.org/support/topic/elementor-disappeared-cant-reinstall/) * Thread Starter [charique](https://wordpress.org/support/users/charique/) * (@charique) * [6 years, 11 months ago](https://wordpress.org/support/topic/elementor-disappeared-cant-reinstall/#post-11761090) * It tells me destination folder exists so reinstallments fail. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Elementor Website Builder - more than just a page builder] Problems with the latest version](https://wordpress.org/support/topic/problems-with-the-latest-version/) * [charique](https://wordpress.org/support/users/charique/) * (@charique) * [6 years, 11 months ago](https://wordpress.org/support/topic/problems-with-the-latest-version/#post-11761012) * I can’t even see the plugin to update it? It’s gone! I only see my work on the staging website, but not the live site * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Elementor Website Builder - more than just a page builder] New update breaks pages](https://wordpress.org/support/topic/new-update-breaks-pages/) * [charique](https://wordpress.org/support/users/charique/) * (@charique) * [6 years, 11 months ago](https://wordpress.org/support/topic/new-update-breaks-pages/#post-11761010) * What if the plugin disappeared? What do you do then? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Elementor Website Builder - more than just a page builder] Problems with the latest version](https://wordpress.org/support/topic/problems-with-the-latest-version/) * [charique](https://wordpress.org/support/users/charique/) * (@charique) * [6 years, 11 months ago](https://wordpress.org/support/topic/problems-with-the-latest-version/#post-11760995) * Is there a resolution for this? I just saw that my client’s website is jacked up and Elementor is gone and cannot be reinstalled. Viewing 15 replies - 1 through 15 (of 48 total) 1 [2](https://wordpress.org/support/users/charique/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/charique/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/charique/replies/page/4/?output_format=md) [→](https://wordpress.org/support/users/charique/replies/page/2/?output_format=md)