Title: chargeup's Replies | WordPress.org

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# chargeup

  [  ](https://wordpress.org/support/users/chargeup/)

 *   [Profile](https://wordpress.org/support/users/chargeup/)
 *   [Topics Started](https://wordpress.org/support/users/chargeup/topics/)
 *   [Replies Created](https://wordpress.org/support/users/chargeup/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/chargeup/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/chargeup/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/chargeup/engagements/)
 *   [Favorites](https://wordpress.org/support/users/chargeup/favorites/)

 Search replies:

## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 90 total)

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 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [“Update To Version 6.7.2” Button Missing](https://wordpress.org/support/topic/update-to-version-6-7-2-button-missing/)
 *  Thread Starter [chargeup](https://wordpress.org/support/users/chargeup/)
 * (@chargeup)
 * [11 months, 4 weeks ago](https://wordpress.org/support/topic/update-to-version-6-7-2-button-missing/#post-18471003)
 * The issue isn’t resolved for me unfortunately. Being said, my hosting company(
   not WP Engine, but another very well known one) adds code to the wp-config file
   to function with their WordPress auto-updates. If I remove that snippet of code
   everything works as intended on the dashboard.
 * The hosting company has owned the issue and are aware of it. They are still “
   working on it”.
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [“Update To Version 6.7.2” Button Missing](https://wordpress.org/support/topic/update-to-version-6-7-2-button-missing/)
 *  Thread Starter [chargeup](https://wordpress.org/support/users/chargeup/)
 * (@chargeup)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/update-to-version-6-7-2-button-missing/#post-18304336)
 * FYI, figured out the issue. My hosting company (a well know one btw) adds a piece
   of code to the wp-config file for their WordPress management and AutoUpdate services.
   The code is causing these issues on sites.
 * Thanks again for your assistance.
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [“Update To Version 6.7.2” Button Missing](https://wordpress.org/support/topic/update-to-version-6-7-2-button-missing/)
 *  Thread Starter [chargeup](https://wordpress.org/support/users/chargeup/)
 * (@chargeup)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/update-to-version-6-7-2-button-missing/#post-18302750)
 * Thanks for all the assistance on the matter.
 * I had already performed a manual update without success. I am absolutely stumped
   on this issue and it’s happening on multiple sites.
 * Side note (possibly related) I’m also noticing some the feature images (not all)
   are missing in the WordPress plugin repository when I click Add New Plugin. The
   code looks like this when there should be an image link at the source.
 *     ```wp-block-code
       <img src="" class="plugin-icon" alt""> == $0
       ```
   
 * This is also only happening on site where the update button is missing. It’s 
   almost like tsome scripts, images, etc. aren’t loading on the dashboard. I am
   fine on memory limits, etc.
 * Never seen this before.
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [“Update To Version 6.7.2” Button Missing](https://wordpress.org/support/topic/update-to-version-6-7-2-button-missing/)
 *  Thread Starter [chargeup](https://wordpress.org/support/users/chargeup/)
 * (@chargeup)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/update-to-version-6-7-2-button-missing/#post-18302627)
 * My apologizes for the confusion. I meant to say I’m updating to the most recent
   version. I am still at 6.7.1 and there is a needed update. I am not getting the
   Update button but instead the button that says “Re-install version 6.7.2” even
   though version 6.7.1 is the current version.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Site Mailer - SMTP Replacement, Email API Deliverability & Email Log] error in SiteMailer\Modules\Logs\Components\Log_Pull::pull_logs():](https://wordpress.org/support/topic/error-in-sitemailermoduleslogscomponentslog_pullpull_logs/)
 *  Thread Starter [chargeup](https://wordpress.org/support/users/chargeup/)
 * (@chargeup)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/error-in-sitemailermoduleslogscomponentslog_pullpull_logs/#post-18213728)
 * Thanks.
 * I just submitted a support ticket over there.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Elementor Website Builder - more than just a page builder] Continuous PHP Warnings coming from module.php File](https://wordpress.org/support/topic/continuous-php-warnings-coming-from-module-php-file/)
 *  Thread Starter [chargeup](https://wordpress.org/support/users/chargeup/)
 * (@chargeup)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/continuous-php-warnings-coming-from-module-php-file/#post-18020376)
 * My hosting company has helped me drill further into the problem. It seems to 
   definitely be coming from the Elementor plugin. Most likely from this cron event**
   elementor/tracker/send_event**
 * **The error is also showing in Elementor > System Info > Logs here:**
 * PHP: showing 1 of 1
 * PHP: 2024-09-17 16:25:03 [warning X 3][/home/customer/www/[mywebsite.com/public_html/wp-content/plugins/elementor/core/common/modules/connect/module.php::246](http://allhomerenovation.com/public_html/wp-content/plugins/elementor/core/common/modules/connect/module.php::255)]
   Attempt to read property “email” on null [array ( ‘trace’ => ‘ #0: Elementor\
   Core\Logger\Manager -> shutdown() ‘, )]
 * **Here is the code it’s triggering:**
 * foreach ( $users_query->get_results() as $user ) {
   $connect_common_data = get_user_option(
   Common_App::OPTION_CONNECT_COMMON_DATA_KEY, $user->ID );
 * if ( $connect_common_data ) {
   $users [] = [‘id’ => $user->ID,**’email’ => $connect_common_data[‘
   user’]->email,**‘roles’ => implode( ‘, ‘, $user->roles ),];}}
 * **Is this an issue with how Elementor is tracking data when the Usage Data Sharing
   is checked?**
 * Hope this helps.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Elementor Website Builder - more than just a page builder] Continuous PHP Warnings coming from module.php File](https://wordpress.org/support/topic/continuous-php-warnings-coming-from-module-php-file/)
 *  Thread Starter [chargeup](https://wordpress.org/support/users/chargeup/)
 * (@chargeup)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/continuous-php-warnings-coming-from-module-php-file/#post-18012924)
 * I’ve added some extra measures to help me log the issue and find a way to replicate
   it when the warning shows again. I’ll keep you updated when I learn more. Thanks
   for the help.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Elementor Website Builder - more than just a page builder] Continuous PHP Warnings coming from module.php File](https://wordpress.org/support/topic/continuous-php-warnings-coming-from-module-php-file/)
 *  Thread Starter [chargeup](https://wordpress.org/support/users/chargeup/)
 * (@chargeup)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/continuous-php-warnings-coming-from-module-php-file/#post-18011162)
 * As with any plugin issue and support I’d say I wouldn’t always be so quick to
   blame another plugin or theme.
 * I’d be glad to give you access to my site if you want to look around and reproduce
   the issue. This site isn’t using many plugins and the theme and plugins that 
   I am using are highly used.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce Stripe Payment Gateway] Payment methods require activation in your Stripe dashboard.](https://wordpress.org/support/topic/payment-methods-require-activation-in-your-stripe-dashboard/)
 *  Thread Starter [chargeup](https://wordpress.org/support/users/chargeup/)
 * (@chargeup)
 * [2 years ago](https://wordpress.org/support/topic/payment-methods-require-activation-in-your-stripe-dashboard/#post-17738675)
 * All good now. After some more troubleshooting there was an issue on the Stripe
   side of things.
 * Thank you so much for the quick response.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Advanced Custom Fields (ACF®)] As of February 21st, 2024, google.maps.Marker is deprecated.](https://wordpress.org/support/topic/as-of-february-21st-2024-google-maps-marker-is-deprecated/)
 *  Thread Starter [chargeup](https://wordpress.org/support/users/chargeup/)
 * (@chargeup)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/as-of-february-21st-2024-google-maps-marker-is-deprecated/#post-17460460)
 * Thanks. I just submitted a ticket over there.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Armour - Honeypot Anti Spam] Problems with spam blocking in WP Armour after WPForms 1.8.5.2 update](https://wordpress.org/support/topic/problems-with-spam-blocking-in-wp-armour-after-wpforms-1-8-5-2-update/)
 *  [chargeup](https://wordpress.org/support/users/chargeup/)
 * (@chargeup)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/problems-with-spam-blocking-in-wp-armour-after-wpforms-1-8-5-2-update/#post-17251698)
 * I am also using WPForms and have had a pretty large increase in spam submissions
   the past few days. I barely ever got any spam before. One would sneak in every
   few months. Incredible plugin.
 * Did you roll out the update to help with the WPForms issue or are you still in
   the testing phase?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce Stripe Payment Gateway] Automatic Update on All Sites](https://wordpress.org/support/topic/automatic-update-on-all-sites/)
 *  Thread Starter [chargeup](https://wordpress.org/support/users/chargeup/)
 * (@chargeup)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/automatic-update-on-all-sites/#post-17152594)
 * Can you double check with your team to see if this is a possibility?
 * I have seen a few other times (for example with a Paypal security issue on another
   plugin) they just added the patch only to that section of code in the old version
   and renamed the version by 1 number. They didn’t force an entire plugin update.
 * Just making sure it’s not a further security issue that I need to roll back a
   backup on then update your plugin fully to 7.6.1.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce Stripe Payment Gateway] Automatic Update on All Sites](https://wordpress.org/support/topic/automatic-update-on-all-sites/)
 *  Thread Starter [chargeup](https://wordpress.org/support/users/chargeup/)
 * (@chargeup)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/automatic-update-on-all-sites/#post-17152583)
 * I have 3 sites on 7.5.0. They were all updated to 7.5.1 not to version 7.6.1.
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Astra] Decent Theme](https://wordpress.org/support/topic/bugs-errors-constant-issues/)
 *  Thread Starter [chargeup](https://wordpress.org/support/users/chargeup/)
 * (@chargeup)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/bugs-errors-constant-issues/#post-17138573)
 * I’m not sure which customer of yours you are actually referencing here.
    1. For starters I DIDN”T put in a support ticket for the issue I’m experiencing
       with Ultimate Addons at the time. As stated in my review I’ve basically thrown
       in the towel on most support tickets unless it’s absolutely necessary. And while
       some errors are harmless, some others aren’t. As with any developers and site
       owners, no one likes to open up developer tools and see a bunch of red errors.
       It looks bad for developers and it looks bad for less skilled site creators 
       if their clients can also see these errors. I wouldn’t be so casual throwing
       out comments like they are harmless. It’s also dishonest to openly say you are
       helping me with a support ticket I placed for Ultimate Addons when I didn’t 
       submit a ticket.
    2. I do have tickets that are still open from much earlier in the year.
    3. Not sure what console errors you are referencing, but I have also had that experience
       with your team myself. If by “finding a solution” you mean simply clicking a
       setting that actually does work or changing a setting on your theme. From my
       current experience and there are still multiple tickets open so this could change
       but the settings that don’t work still don’t work and those issues haven’t been
       resolved yet.
 * You may be referencing a different customer of yours in your response. Either
   way, you should make sure you take accountability and iron out these issues.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce Stripe Payment Gateway] Unexpected automatic update from 7.4.2 to 7.4.3](https://wordpress.org/support/topic/unexpected-automatic-update-from-7-4-2-to-7-4-3/)
 *  [chargeup](https://wordpress.org/support/users/chargeup/)
 * (@chargeup)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/unexpected-automatic-update-from-7-4-2-to-7-4-3/#post-17132977)
 * I received the same automatic updates, although mine didn’t include a download
   link. I’d love an explanation as well. Unlike the last forced update over the
   summer I don’t see any mention online of security issues or anything in the changelog.
 * The automatic update also didn’t update to the newest version on all of my sites
   which is 7.6.1. Some went from 7.5.0 to 7.5.1 for example.
 * Thanks in advance.

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