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  • Thread Starter chaosbuster

    (@chaosbuster)

    Thanks for the clarification, Christian. THANK YOU for offering this plugin and continuing the support for syncing with the Organization contact type. I was told when deciding whether to utilize user accounts to organization this way, that I was a minority in the usage this way, but…it is working great for us.

    Will monitor to see if was just the checkbox switch. 😉

    Thanks again!

    Thread Starter chaosbuster

    (@chaosbuster)

    Bingo! I see what it did…

    Problem #1: When the individual registered to become an Organization Member, from what I can tell (based on email notifications for New Member Requests and user accounts to approve in WordPress) the process did not create a WordPress user account or try to find a matching email for the Organization. NOTE: This may have been caused by the update process to the plugin defaulting to only create accounts for individuals. I did not uncheck this plugin settings option until after I noticed the Problem #1.

    Problem #2: After I noticed no account was created associated with the Organization when the individual registered to become an Organization member, I created a WordPress user account for the Organization CiviCRM contact. The problem is that the sync did not find the existing CiviCRM Organization contact with the matching email address. It created a new CiviCRM Individual contact for the new WordPress user account.

    To resolve #2 for this Organization Membership registration, I went into the CiviCRM matching database and fixed the CiviCRM contact reference. CiviCRM now recognizes the Organization’s WordPress login account with the CiviCRM Organization contact record. I also deleted the duplicate Individual contact that was created in error for the organization.

    Thread Starter chaosbuster

    (@chaosbuster)

    Regarding the Side note for #5: These new accounts that were created had the ‘Employer of’ relationship for our Organization Memberships so step #5 does seem to be checking the valid relationship for creating accounts for individuals associated with Organization Memberships.

    Thread Starter chaosbuster

    (@chaosbuster)

    Adding more detail in case it helps:

    For my Organization CiviCRM contacts, I’m using ‘Main’ as the Primary email type. For the contact that I was referring to above in the steps, it only has one email address.

    I have membership types set and things were working good until this upgrade. Had a new organization member register and saw an individual WordPress account created then sync with an individual CiviCRM contact, but an account was not created for an Organization WordPress account. NOTE this was working before this last update.

    I created a WordPress user account for the Organization with the same email address as the CiviCRM Organization contact, but it is not syncing. This was working before.

    I did run the Member Sync from within CiviCRM and it did not sync these new WordPress users to their Organization CiviCRM accounts.

    Potentially related, but assuming it may be a different problem: When I ran the Manually Sync in WordPress it ‘created new accounts’ but…the accounts were already existing.

    We are seeing the same problem. This is affecting potential participants to our events like an online video conference where we are tying in conference meeting ID information into the RSVP confirmations. I have tried to extend the Registration End Date to be a day or two after the event date and have put in the ‘custom’ admin type parameters on the shortcode. Neither have worked.

    For reference here’s the shortcode that I had in the page to try the ‘custom’ admin type settings:

    [civievent_widget admin_type=”custom” custom_display='{“event_title_infolink”:{“title”:0,”prefix”:null,”suffix”:null,”wrapper”:1},”description”:{“title”:1,”prefix”:null,”suffix”:null,”wrapper”:1}}’ custom_filter='{“start_date”: {“>=”: “2018-08-01”}, “is_public”: 1, “options”: {“sort”: “start_date ASC”}}’]

    Thank you, Michael, to your dedication and efforts to repeat!

    I had this same problem happen to me. A newly approved user showed me the Approved email they received on their email address but it showed the username for another user. They were one of 3-4 users that I approved at the same time [Bulk] option in the Member Requests page.

    Overall, I can’t say how much I appreciate this plugin in being able to approve accounts on our site! For now, I will approve users one by one.

    • This reply was modified 6 years, 1 month ago by chaosbuster.
    Thread Starter chaosbuster

    (@chaosbuster)

    No worries @caterhamcomputing I was having problems with the plugin in taking my Custom CSS in the plugin’s designated area. I was able to fix the problem for now by changing the style.css and style.css.ie files such that it just had the width options of >= 761 and <760.

    When I get more time and / or before the next update, I’ll have to check to see about how to make the stick change through the custom CSS option.

    A great plugin with many options!! Thank you for developing!

Viewing 9 replies - 1 through 9 (of 9 total)