Title: chantals's Replies | WordPress.org

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# chantals

  [  ](https://wordpress.org/support/users/chantals/)

 *   [Profile](https://wordpress.org/support/users/chantals/)
 *   [Topics Started](https://wordpress.org/support/users/chantals/topics/)
 *   [Replies Created](https://wordpress.org/support/users/chantals/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/chantals/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/chantals/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/chantals/engagements/)
 *   [Favorites](https://wordpress.org/support/users/chantals/favorites/)

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## Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)

 *   Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/)
   
   In reply to: [why won't some themes download?](https://wordpress.org/support/topic/why-wont-some-themes-download/)
 *  Thread Starter [chantals](https://wordpress.org/support/users/chantals/)
 * (@chantals)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/why-wont-some-themes-download/#post-1851203)
 * Hi Frumph,
 * I actually figured out that it has to do w/ my ISP (1&1). They recommended uploading
   files from an FTP rather than through WP.
 * Thank you for your response!
 * Chantal
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [trouble w/ form plug-ins and some themes](https://wordpress.org/support/topic/trouble-w-form-plug-ins-and-some-themes/)
 *  Thread Starter [chantals](https://wordpress.org/support/users/chantals/)
 * (@chantals)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/trouble-w-form-plug-ins-and-some-themes/#post-1852547)
 * Hi dholowiski,
 * Thanks so much for your response!
 * My ISP is 1and1.com . I just called them, and I believe you are correct. They
   told me that it’s best to download and upload directly from an FTP. When I did
   that, everything has worked. It’s definitely a clunky work around, but 1and1 
   is also quite a bit cheaper than the other ISPs recommended by WP.

Viewing 2 replies - 1 through 2 (of 2 total)