Title: Carl M.'s Replies | WordPress.org

---

# Carl M.

  [  ](https://wordpress.org/support/users/ccmanz/)

 *   [Profile](https://wordpress.org/support/users/ccmanz/)
 *   [Topics Started](https://wordpress.org/support/users/ccmanz/topics/)
 *   [Replies Created](https://wordpress.org/support/users/ccmanz/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/ccmanz/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/ccmanz/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/ccmanz/engagements/)
 *   [Favorites](https://wordpress.org/support/users/ccmanz/favorites/)

 Search replies:

## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 38 total)

1 [2](https://wordpress.org/support/users/ccmanz/replies/page/2/?output_format=md)
[3](https://wordpress.org/support/users/ccmanz/replies/page/3/?output_format=md)
[→](https://wordpress.org/support/users/ccmanz/replies/page/2/?output_format=md)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[SAML Single Sign On – SSO Login] WordPress SAML Google Workspace SSO setup](https://wordpress.org/support/topic/wordpress-saml-google-workspace-sso-setup/)
 *  Thread Starter [Carl M.](https://wordpress.org/support/users/ccmanz/)
 * (@ccmanz)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/wordpress-saml-google-workspace-sso-setup/#post-18380246)
 * Follow up question. If we delete a user in google workspace will it also delete
   the user created in WordPress?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[OAuth Single Sign On - SSO (OAuth Client)] Quick Question](https://wordpress.org/support/topic/quick-question-102/)
 *  Thread Starter [Carl M.](https://wordpress.org/support/users/ccmanz/)
 * (@ccmanz)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/quick-question-102/#post-18378733)
 * Thanks for getting back to me. Appreciate it.
   That’s awesome! Good to know.Follow
   up question, since we are now using google for SSO, can this login account be
   used across multiple website? If so, how do I set that up? I mean do I need to
   create the same admin email in wordpress for the other sites? or it would detect
   the google account as the admin and would automatically create and register across
   the websites when we setup SSO for each site? I hope that make sense.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Advanced Order Export For WooCommerce] Missing orders on export](https://wordpress.org/support/topic/missing-orders-on-export/)
 *  Thread Starter [Carl M.](https://wordpress.org/support/users/ccmanz/)
 * (@ccmanz)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/missing-orders-on-export/#post-18076148)
 * It seems to have worked. I was able to export all the orders with nothing missing.
   Thank you so much!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Advanced Order Export For WooCommerce] Missing orders on export](https://wordpress.org/support/topic/missing-orders-on-export/)
 *  Thread Starter [Carl M.](https://wordpress.org/support/users/ccmanz/)
 * (@ccmanz)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/missing-orders-on-export/#post-18076060)
 *     ```wp-block-code
       {"now": {"version": "2.0","mode": "now","title": "","skip_empty_file": true,"log_results": false,"from_status": [],"to_status": [],"change_order_status_to": "","statuses": [],"from_date": "2020-05-01","to_date": "2020-06-05","sub_start_from_date": "","sub_start_to_date": "","sub_end_from_date": "","sub_end_to_date": "","sub_next_paym_from_date": "","sub_next_paym_to_date": "","from_order_id": "","to_order_id": "","shipping_locations": [],"shipping_methods": [],"item_names": [],"item_metadata": [],"user_roles": [],"user_names": [],"user_custom_fields": [],"billing_locations": [],"payment_methods": [],"any_coupon_used": "0","coupons": [],"order_custom_fields": [],"product_categories": [],"product_vendors": [],"products": [],"product_sku": "","exclude_products": [],"product_taxonomies": [],"product_custom_fields": [],"product_attributes": [],"product_itemmeta": [],"format": "XLS","format_xls_use_xls_format": "0","format_xls_sheet_name": "Orders","format_xls_display_column_names": "1","format_xls_auto_width": "1","format_xls_direction_rtl": "0","format_xls_force_general_format": "0","format_xls_remove_emojis": "0","format_xls_row_images_width": "50","format_xls_row_images_height": "50","format_csv_enclosure": "\"","format_csv_delimiter": ",","format_csv_linebreak": "\r\n","format_csv_display_column_names": "1","format_csv_add_utf8_bom": "0","format_csv_item_rows_start_from_new_line": "0","format_csv_encoding": "UTF-8","format_csv_delete_linebreaks": "0","format_csv_remove_linebreaks": "0","format_csv_force_quotes": "0","format_tsv_linebreak": "\r\n","format_tsv_display_column_names": "1","format_tsv_add_utf8_bom": "0","format_tsv_item_rows_start_from_new_line": "0","format_tsv_encoding": "UTF-8","format_xml_root_tag": "Orders","format_xml_order_tag": "Order","format_xml_product_tag": "Product","format_xml_coupon_tag": "Coupon","format_xml_prepend_raw_xml": "","format_xml_append_raw_xml": "","format_xml_self_closing_tags": "1","format_xml_preview_format": "0","format_json_start_tag": "[","format_json_end_tag": "]","format_json_unescaped_slashes": 0,"format_json_numeric_check": 0,"format_json_encode_unicode": 0,"format_pdf_display_column_names": "1","format_pdf_repeat_header": "1","format_pdf_direction_rtl": 0,"format_pdf_orientation": "L","format_pdf_page_size": "A4","format_pdf_font_size": "8","format_pdf_header_text": "","format_pdf_footer_text": "","format_pdf_pagination": "C","format_pdf_fit_page_width": "0","format_pdf_cols_width": "25","format_pdf_cols_align": "L","format_pdf_cols_vertical_align": "T","format_pdf_page_header_text_color": "#000000","format_pdf_page_footer_text_color": "#000000","format_pdf_table_header_text_color": "#000000","format_pdf_table_header_background_color": "#FFFFFF","format_pdf_table_row_text_color": "#000000","format_pdf_table_row_background_color": "#FFFFFF","format_pdf_logo_source_id": "0","format_pdf_logo_source": "","format_pdf_logo_width": "0","format_pdf_logo_height": "15","format_pdf_logo_align": "R","format_pdf_row_images_width": "15","format_pdf_row_images_height": "15","format_pdf_row_images_add_link": "0","format_pdf_row_dont_page_break_order_lines": "0","format_html_display_column_names": "1","format_html_repeat_header_last_line": "0","format_html_font_size": "13","format_html_header_text": "","format_html_footer_text": "","format_html_cols_align": "L","format_html_header_text_color": "#000000","format_html_footer_text_color": "#000000","format_html_table_header_text_color": "#000000","format_html_table_header_background_color": "#FFFFFF","format_html_table_row_text_color": "#000000","format_html_table_row_background_color": "#FFFFFF","format_html_row_images_width": "100","format_html_row_images_height": "100","format_html_images_add_link": "0","format_html_custom_css": "","all_products_from_order": "0","skip_refunded_items": "1","skip_suborders": "0","export_refunds": "0","export_matched_items": "0","date_format": "Y-m-d","time_format": "H:i","sort_direction": "DESC","sort": "_shipping_postcode","format_number_fields": "0","export_all_comments": "0","export_refund_notes": "0","strip_tags_product_fields": "0","strip_html_tags": "0","round_item_tax_rate": "0","cleanup_phone": "0","convert_serialized_values": "0","enable_debug": "0","billing_details_for_shipping": "0","custom_php": "0","custom_php_code": "","mark_exported_orders": "0","export_unmarked_orders": "0","summary_report_by_products": "0","duplicated_fields_settings": {"products": {"repeat": "rows","populate_other_columns": "1","max_cols": "10","group_by": "product","line_delimiter": "\n"},"coupons": {"repeat": "rows","max_cols": "10","group_by": "product","line_delimiter": "\n"}},"summary_report_by_customers": "1","order_fields": [{"segment": "common","key": "order_number","label": "Order Number","format": "string","colname": "Order Number"},{"segment": "common","key": "order_status","label": "Order Status","format": "string","colname": "Order Status"},{"segment": "common","key": "order_date","label": "Order Date","format": "date","colname": "Order Date"},{"segment": "common","key": "customer_note","label": "Customer Note","format": "string","colname": "Customer Note"},{"segment": "billing","key": "billing_first_name","label": "First Name (Billing)","format": "string","colname": "First Name (Billing)"},{"segment": "billing","key": "billing_last_name","label": "Last Name (Billing)","format": "string","colname": "Last Name (Billing)"},{"segment": "billing","key": "billing_company","label": "Company (Billing)","format": "string","colname": "Company (Billing)"},{"segment": "billing","key": "billing_address","label": "Address 1&2 (Billing)","format": "string","colname": "Address 1&2 (Billing)"},{"segment": "billing","key": "billing_city","label": "City (Billing)","format": "string","colname": "City (Billing)"},{"segment": "billing","key": "billing_state","label": "State Code (Billing)","format": "string","colname": "State Code (Billing)"},{"segment": "billing","key": "billing_postcode","label": "Postcode (Billing)","format": "string","colname": "Postcode (Billing)"},{"segment": "billing","key": "billing_country","label": "Country Code (Billing)","format": "string","colname": "Country Code (Billing)"},{"segment": "billing","key": "billing_email","label": "Email (Billing)","format": "string","colname": "Email (Billing)"},{"segment": "billing","key": "billing_phone","label": "Phone (Billing)","format": "string","colname": "Phone (Billing)"},{"segment": "shipping","key": "shipping_first_name","label": "First Name (Shipping)","format": "string","colname": "First Name (Shipping)"},{"segment": "shipping","key": "shipping_last_name","label": "Last Name (Shipping)","format": "string","colname": "Last Name (Shipping)"},{"segment": "shipping","key": "shipping_address","label": "Address 1&2 (Shipping)","format": "string","colname": "Address 1&2 (Shipping)"},{"segment": "shipping","key": "shipping_city","label": "City (Shipping)","format": "string","colname": "City (Shipping)"},{"segment": "shipping","key": "shipping_state","label": "State Code (Shipping)","format": "string","colname": "State Code (Shipping)"},{"segment": "shipping","key": "shipping_postcode","label": "Postcode (Shipping)","format": "string","colname": "Postcode (Shipping)"},{"segment": "shipping","key": "shipping_country","label": "Country Code (Shipping)","format": "string","colname": "Country Code (Shipping)"},{"segment": "cart","key": "payment_method_title","label": "Payment Method Title","format": "string","colname": "Payment Method Title"},{"segment": "cart","key": "cart_discount","label": "Cart Discount Amount","format": "money","colname": "Cart Discount Amount"},{"segment": "cart","key": "order_subtotal","label": "Order Subtotal Amount","format": "money","colname": "Order Subtotal Amount"},{"segment": "ship_calc","key": "shipping_method_title","label": "Shipping Method Title","format": "string","colname": "Shipping Method Title"},{"segment": "ship_calc","key": "order_shipping","label": "Order Shipping Amount","format": "money","colname": "Order Shipping Amount"},{"segment": "totals","key": "order_refund","label": "Order Refund Amount","format": "money","colname": "Order Refund Amount"},{"segment": "totals","key": "order_total","label": "Order Total Amount","format": "money","colname": "Order Total Amount"},{"segment": "totals","key": "order_total_tax","label": "Order Total Tax Amount","format": "money","colname": "Order Total Tax Amount"},{"segment": "products","key": "products","colname": "Products","label": "Products","format": "undefined"},{"segment": "products","key": "plain_products_sku","label": "SKU","format": "string","colname": "SKU"},{"segment": "products","key": "plain_products_line_id","label": "Item #","format": "number","colname": "Item #"},{"segment": "products","key": "plain_products_name","label": "Item Name","format": "string","colname": "Item Name"},{"segment": "products","key": "plain_products_qty","label": "Quantity","format": "number","colname": "Quantity"},{"segment": "products","key": "plain_products_item_price","label": "Item Cost","format": "money","colname": "Item Cost"},{"segment": "coupons","key": "coupons","colname": "Coupons","label": "Coupons","format": "undefined"},{"segment": "coupons","key": "plain_coupons_code","label": "Coupon Code","format": "string","colname": "Coupon Code"},{"segment": "coupons","key": "plain_coupons_discount_amount","label": "Discount Amount","format": "money","colname": "Discount Amount"},{"segment": "coupons","key": "plain_coupons_discount_amount_tax","label": "Discount Amount Tax","format": "money","colname": "Discount Amount Tax"},{"segment": "user","key": "summary_report_total_count","label": "Summary Report Total Orders","format": "number","colname": "Summary Report Total Orders"},{"segment": "user","key": "summary_report_total_count_items","label": "Summary Report Total Items","format": "number","colname": "Summary Report Total Items"},{"segment": "user","key": "summary_report_total_count_items_exported","label": "Summary Report Total Items (Exported)","format": "number","colname": "Summary Report Total Items (Exported)"},{"segment": "user","key": "summary_report_total_amount","label": "Summary Report Total Amount","format": "money","colname": "Summary Report Total Amount"},{"segment": "user","key": "summary_report_total_amount_paid","label": "Summary Report Total Amount Paid","format": "money","colname": "Summary Report Total Amount Paid"},{"segment": "user","key": "summary_report_total_shipping","label": "Summary Report Total Shipping","format": "money","colname": "Summary Report Total Shipping"},{"segment": "user","key": "summary_report_total_discount","label": "Summary Report Total Discount","format": "money","colname": "Summary Report Total Discount"},{"segment": "user","key": "summary_report_total_refund_count","label": "Summary Report Total Refunds","format": "number","colname": "Summary Report Total Refunds"},{"segment": "user","key": "summary_report_total_refund_amount","label": "Summary Report Total Refund Amount","format": "money","colname": "Summary Report Total Refund Amount"}],"order_product_fields": [{"label": "SKU","format": "string","colname": "SKU","default": 1,"key": "sku"},{"label": "Item #","format": "number","colname": "Item #","default": 1,"key": "line_id"},{"label": "Item Name","format": "string","colname": "Item Name","default": 1,"key": "name"},{"label": "Quantity","format": "number","colname": "Quantity","default": 1,"key": "qty"},{"label": "Item Cost","format": "money","colname": "Item Cost","default": 1,"key": "item_price"}],"order_coupon_fields": [{"label": "Coupon Code","format": "string","colname": "Coupon Code","default": 1,"key": "code"},{"label": "Discount Amount","format": "money","colname": "Discount Amount","default": 1,"key": "discount_amount"},{"label": "Discount Amount Tax","format": "money","colname": "Discount Amount Tax","default": 1,"key": "discount_amount_tax"}],"id": 0,"post_type": "shop_order","export_rule_field": "date","export_filename": "orders-%y-%m-%d-%h-%i-%s.xlsx","summary_row_title": "Total"},"profiles": [],"cron": [],"order-action": []}
       ```
   
 * Hi [@algolplus](https://wordpress.org/support/users/algolplus/), thanks for responding
   
   Here you go, I’m exporting order via woocommerce orders
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce Stripe Payment Gateway] Payment failed: No such customer](https://wordpress.org/support/topic/payment-failed-no-such-customer-2/)
 *  Thread Starter [Carl M.](https://wordpress.org/support/users/ccmanz/)
 * (@ccmanz)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/payment-failed-no-such-customer-2/#post-17706113)
 * Hi, despite implementing the database cleanup we are still getting failed orders
   due to no customer found after stripe account change.. Please advise as this 
   is a very bad experience for our customers.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce Stripe Payment Gateway] Payment failed: No such customer](https://wordpress.org/support/topic/payment-failed-no-such-customer-2/)
 *  Thread Starter [Carl M.](https://wordpress.org/support/users/ccmanz/)
 * (@ccmanz)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/payment-failed-no-such-customer-2/#post-17698332)
 * Hi, 
   Thanks for getting back to meHere’s one error log from stripe logs, hope
   this is sufficient`**2024-04-19T01:55:28+00:00** **Debug** [](https://footlogics-medical.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-stripe-2024-04-19#L540)
   ====Stripe Version: 8.2.0==== [](https://footlogics-medical.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-stripe-2024-04-19#L541)
   ====Stripe Plugin API Version: 2019-09-09==== [](https://footlogics-medical.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-stripe-2024-04-19#L542)
   ====Start Log==== [](https://footlogics-medical.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-stripe-2024-04-19#L543)
   Error: stdClass Object [](https://footlogics-medical.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-stripe-2024-04-19#L544)(
   [](https://footlogics-medical.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-stripe-2024-04-19#L545)[
   error] => stdClass Object [](https://footlogics-medical.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-stripe-2024-04-19#L546)(
   [](https://footlogics-medical.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-stripe-2024-04-19#L547)[
   code] => resource_missing [](https://footlogics-medical.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-stripe-2024-04-19#L548)[
   doc_url] => https://stripe.com/docs/error-codes/resource-missing [](https://footlogics-medical.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-stripe-2024-04-19#L549)[
   message] => No such customer: 'cus_OQh8Of7PhU6S20' [](https://footlogics-medical.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-stripe-2024-04-19#L550)[
   param] => customer [](https://footlogics-medical.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-stripe-2024-04-19#L551)[
   request_log_url] => https://dashboard.stripe.com/logs/req_pheqlwbjT8Yh7N?t=1713491728
   [](https://footlogics-medical.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-stripe-2024-04-19#L552)[
   type] => invalid_request_error [](https://footlogics-medical.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-stripe-2024-04-19#L553))
   [](https://footlogics-medical.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-stripe-2024-04-19#L554)
   [](https://footlogics-medical.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-stripe-2024-04-19#L555))`
 * The error log above was triggered today. Do you think this is adviseable? 
   [https://woocommerce.com/document/stripe/customization/database-cleanup/](https://woocommerce.com/document/stripe/customization/database-cleanup/)
   This happened after changing a stripe account.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Australia Post WooCommerce Extension] Orders not syncing to Aust Post](https://wordpress.org/support/topic/orders-not-syncing-to-aust-post/)
 *  Thread Starter [Carl M.](https://wordpress.org/support/users/ccmanz/)
 * (@ccmanz)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/orders-not-syncing-to-aust-post/#post-17510336)
 * Hi [@waseem_senjer](https://wordpress.org/support/users/waseem_senjer/),
   Which
   version will work of the paid plugin is sufficient? Pro? or Pro Label?
    -  This reply was modified 2 years, 5 months ago by [Carl M.](https://wordpress.org/support/users/ccmanz/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Australia Post WooCommerce Extension] Orders not syncing to Aust Post](https://wordpress.org/support/topic/orders-not-syncing-to-aust-post/)
 *  Thread Starter [Carl M.](https://wordpress.org/support/users/ccmanz/)
 * (@ccmanz)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/orders-not-syncing-to-aust-post/#post-17420102)
 * Thanks for getting back to [@waseem](https://wordpress.org/support/users/waseem/),
   so to confirm we need the pro version so order sync up to AUST POST account?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Mailchimp for WooCommerce] MailChimp Sync Woocommerce Subscriptions](https://wordpress.org/support/topic/mailchimp-sync-woocommerce-subscriptions/)
 *  Thread Starter [Carl M.](https://wordpress.org/support/users/ccmanz/)
 * (@ccmanz)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/mailchimp-sync-woocommerce-subscriptions/#post-17314155)
 * Hi [@khungate](https://wordpress.org/support/users/khungate/),
   I have enabled
   remote diagnostics – the URL is [https://paddock2porch.com.au/](https://paddock2porch.com.au/)
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Mailchimp for WooCommerce] MailChimp Sync Woocommerce Subscriptions](https://wordpress.org/support/topic/mailchimp-sync-woocommerce-subscriptions/)
 *  Thread Starter [Carl M.](https://wordpress.org/support/users/ccmanz/)
 * (@ccmanz)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/mailchimp-sync-woocommerce-subscriptions/#post-17311628)
 * Hi, 
   Thanks for getting back to me. I just got back from a holiday break. Anyways,
   I’d love to get this sorted outSo I tried resyncing it again but it seems to 
   be stuck in syncing for about an hour now.See here: [https://prnt.sc/KvFTbc5vwMqR](https://prnt.sc/KvFTbc5vwMqR)
   what should I do if this is still stuck?Please advise.
    -  This reply was modified 2 years, 7 months ago by [Carl M.](https://wordpress.org/support/users/ccmanz/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[PDF Invoices & Packing Slips for WooCommerce] Minor Edit](https://wordpress.org/support/topic/minor-edit-2/)
 *  Thread Starter [Carl M.](https://wordpress.org/support/users/ccmanz/)
 * (@ccmanz)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/minor-edit-2/#post-17290387)
 * Thanks for the tip [@darren](https://wordpress.org/support/users/darren/)
   I got
   it sorted out 🙂 Appreciate the response
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[PayPal Enterprise Payments (formerly Braintree) for WooCommerce] Subscription Payment Failed](https://wordpress.org/support/topic/subscription-payment-failed-2/)
 *  Thread Starter [Carl M.](https://wordpress.org/support/users/ccmanz/)
 * (@ccmanz)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/subscription-payment-failed-2/#post-17151413)
 * Hi [@shameem](https://wordpress.org/support/users/shameem/) 
   Thanks for responding
   back. Appreciate it. I can confirm that the card is still active and not expired
   and is present in Braintree vault, and customer is still using the same payment
   method in their account in our site. So it seems to be an issue with the tokenization
   process? how do we resolve that?To confirm, how many characters is set for the
   payment token? 8 characters of 15?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Payment Plugins Braintree For WooCommerce] Braintee – Payment Failed](https://wordpress.org/support/topic/braintee-payment-failed/)
 *  Thread Starter [Carl M.](https://wordpress.org/support/users/ccmanz/)
 * (@ccmanz)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/braintee-payment-failed/#post-17145627)
 * Hi! You are correct. I’m in the wrong plugin forum. My apologies. Have a great
   day 🙂
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[YITH WooCommerce Catalog Mode] Bloated database](https://wordpress.org/support/topic/bloated-database-2/)
 *  Thread Starter [Carl M.](https://wordpress.org/support/users/ccmanz/)
 * (@ccmanz)
 * [3 years ago](https://wordpress.org/support/topic/bloated-database-2/#post-16952858)
 * [@witcher83](https://wordpress.org/support/users/witcher83/) 
   I have disabled
   and deleted the plugin and it seems the hook is still recurring in action scheduler.
   What’s happening here?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[YITH WooCommerce Catalog Mode] Bloated database](https://wordpress.org/support/topic/bloated-database-2/)
 *  Thread Starter [Carl M.](https://wordpress.org/support/users/ccmanz/)
 * (@ccmanz)
 * [3 years ago](https://wordpress.org/support/topic/bloated-database-2/#post-16941364)
 * Hi [@witcher83](https://wordpress.org/support/users/witcher83/) 
   Thanks, I had
   to clear like 1.7m entries of **ywctm_update_callback** that was bloating up 
   our database. I did update the plugin to the latest version but it seems its 
   keeps adding entries into the database.Please advise

Viewing 15 replies - 1 through 15 (of 38 total)

1 [2](https://wordpress.org/support/users/ccmanz/replies/page/2/?output_format=md)
[3](https://wordpress.org/support/users/ccmanz/replies/page/3/?output_format=md)
[→](https://wordpress.org/support/users/ccmanz/replies/page/2/?output_format=md)