Title: ccesar's Replies | WordPress.org

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# ccesar

  [  ](https://wordpress.org/support/users/ccesar/)

 *   [Profile](https://wordpress.org/support/users/ccesar/)
 *   [Topics Started](https://wordpress.org/support/users/ccesar/topics/)
 *   [Replies Created](https://wordpress.org/support/users/ccesar/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/ccesar/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/ccesar/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/ccesar/engagements/)
 *   [Favorites](https://wordpress.org/support/users/ccesar/favorites/)

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## Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Backuply - Backup, Restore, Migrate and Clone] Stuck creating a job](https://wordpress.org/support/topic/stuck-creating-a-job-3/)
 *  Thread Starter [ccesar](https://wordpress.org/support/users/ccesar/)
 * (@ccesar)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/stuck-creating-a-job-3/#post-17885630)
 * Hello,
 * The structure of the htaccess is the one generated during the WordPress installation,
   with the addition of the changes made by some plugins when they were installed.
 * The problem with Backuply was resolved after fixing an issue with the resolution
   of internal DNS.
 * We were able to access the site and BackOffice from any network and do everything
   without any limitations in the BackOffice, only Backuply could not perform backups
   or restores, with the backup stopping at 17% and the restore at 10%, as I mentioned
   earlier.
 * After IT fixed the internal DNS, Backuply started working without any problems.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Backuply - Backup, Restore, Migrate and Clone] Stuck creating a job](https://wordpress.org/support/topic/stuck-creating-a-job-3/)
 *  Thread Starter [ccesar](https://wordpress.org/support/users/ccesar/)
 * (@ccesar)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/stuck-creating-a-job-3/#post-17876245)
 * The backup gets stuck at 17%, and the restore gets stuck at 10%.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Backuply - Backup, Restore, Migrate and Clone] Stuck creating a job](https://wordpress.org/support/topic/stuck-creating-a-job-3/)
 *  Thread Starter [ccesar](https://wordpress.org/support/users/ccesar/)
 * (@ccesar)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/stuck-creating-a-job-3/#post-17875868)
 * Hello
 * Yes, I can access the website and the BackOffice without any problems, on both
   desktop and mobile, through any network.
   In the BackOffice, I can do everything
   without issue, including creating and updating pages, installing and updating
   plugins, etc.The only thing that doesn’t work is making backups or restores with
   Backuply.Apparently, there was an issue with the internal DNS, which caused the
   problem with Backuply. Everything else was functional.Thanks

Viewing 3 replies - 1 through 3 (of 3 total)