Title: CBJason's Replies | WordPress.org

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# CBJason

  [  ](https://wordpress.org/support/users/cbjason/)

 *   [Profile](https://wordpress.org/support/users/cbjason/)
 *   [Topics Started](https://wordpress.org/support/users/cbjason/topics/)
 *   [Replies Created](https://wordpress.org/support/users/cbjason/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/cbjason/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/cbjason/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/cbjason/engagements/)
 *   [Favorites](https://wordpress.org/support/users/cbjason/favorites/)

 Search replies:

## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 24 total)

1 [2](https://wordpress.org/support/users/cbjason/replies/page/2/?output_format=md)
[→](https://wordpress.org/support/users/cbjason/replies/page/2/?output_format=md)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Smart Popup by Supsystic] Zerif lite Pop on Green Button Press](https://wordpress.org/support/topic/zerif-lite-pop-on-green-button-press/)
 *  [CBJason](https://wordpress.org/support/users/cbjason/)
 * (@cbjason)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/zerif-lite-pop-on-green-button-press/page/2/#post-7372107)
 * That did it – tyvm thomasg77! 🙂
 * Now…onto the other issue – setting this popup to take payment info/deliver digital
   eBook on completion! 🙂
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Smart Popup by Supsystic] Zerif lite Pop on Green Button Press](https://wordpress.org/support/topic/zerif-lite-pop-on-green-button-press/)
 *  [CBJason](https://wordpress.org/support/users/cbjason/)
 * (@cbjason)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/zerif-lite-pop-on-green-button-press/#post-7372105)
 * Aw crap, my coding here is getting chopped up…
 * Ok, sorry, guess I misread that…adjusted accordingly, but now getting the blank
   page…Seems to be a Chrome issue *sigh*
 * Now for my next challenge – customizing the plugin for a payment mechanism to
   enter payment info and get the buyer their digitial eBook…
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Smart Popup by Supsystic] Zerif lite Pop on Green Button Press](https://wordpress.org/support/topic/zerif-lite-pop-on-green-button-press/)
 *  [CBJason](https://wordpress.org/support/users/cbjason/)
 * (@cbjason)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/zerif-lite-pop-on-green-button-press/#post-7372103)
 * Similar problem – trying to get a short code to load from the red button using
   Zerif Lite theme. I’ve followed the thread details and tried adding the phph 
   reference the header.php file, as well as the tag in the customization window.
   The button does show up, but when I click on it, I am getting an error where 
   the site can’t be reached…
 * I’m inserting the code as follows:
 * [code][Buy the eBook](https://wordpress.org/support/users/cbjason/replies/?output_format=md#ppsShowPopUp_100)[/
   code]
 * But for some reason it’s reverting to inserting %20 for the spaces and removing
   the a href…
 * Once I get this popup functionality working, I’d actually like the popup to be
   a payment window to actually buy the ebook so users don’t have to redirect to
   another page or anything that takes them away from the main page. Suggestions?
 * My site is at:
 * [http://photographythesmartway.com](http://photographythesmartway.com)
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Mobile Theme from browsers on desktop](https://wordpress.org/support/topic/mobile-theme-from-browsers-on-desktop/)
 *  Thread Starter [CBJason](https://wordpress.org/support/users/cbjason/)
 * (@cbjason)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/mobile-theme-from-browsers-on-desktop/#post-6812652)
 * the second line of code in the wp-config was missing (over-deleted lol)
 * Also in deleting the cache files, it seems the legacy problem of the mobile theme
   issue has also resolved of its own accord.
 * Thanks for the assist and walking me through a bit of it…goes to show why I am
   NOT all that great with WP! LOL
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Mobile Theme from browsers on desktop](https://wordpress.org/support/topic/mobile-theme-from-browsers-on-desktop/)
 *  Thread Starter [CBJason](https://wordpress.org/support/users/cbjason/)
 * (@cbjason)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/mobile-theme-from-browsers-on-desktop/#post-6812646)
 * DOH – In my cleanup, I removed too much from the wp-config.php file. Noticed 
   from another website, the sample file always starts with:
 * <?php
    /**
 * Mine only had:
 * <?php
 * Goes to show ya why I’m not a big WordPress guru kinda person! LOL
 * Ok, so site is accessible again, and it seems my purging efforts for whatever
   reason of various w3tc and cache folders has done the trick as the correct version
   is displaying across all browsers again!
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Mobile Theme from browsers on desktop](https://wordpress.org/support/topic/mobile-theme-from-browsers-on-desktop/)
 *  Thread Starter [CBJason](https://wordpress.org/support/users/cbjason/)
 * (@cbjason)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/mobile-theme-from-browsers-on-desktop/#post-6812573)
 * Ok, cache folder cleared
    site not back renamed theme folder site not back renamed.
   htaccess file site not back
 * I fear now I was a bit over-zealous in my cleansing…suggestions on restoring 
   access?
 * I don’t have access to the phpmyadmin console nor to the server error logs as
   I do not own the parent server – a friend does and I’ve not been able to connect
   with him yet.
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Mobile Theme from browsers on desktop](https://wordpress.org/support/topic/mobile-theme-from-browsers-on-desktop/)
 *  Thread Starter [CBJason](https://wordpress.org/support/users/cbjason/)
 * (@cbjason)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/mobile-theme-from-browsers-on-desktop/#post-6812571)
 * Deleted cache folder
    Site not back online cannot get into phpmyadmin Renamed
   theme folder Site not back online Renamed .htaccess file Site not back online
 * Don’t have access to server logs, friend maintains server and is out of town
 * Next steps?
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Mobile Theme from browsers on desktop](https://wordpress.org/support/topic/mobile-theme-from-browsers-on-desktop/)
 *  Thread Starter [CBJason](https://wordpress.org/support/users/cbjason/)
 * (@cbjason)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/mobile-theme-from-browsers-on-desktop/#post-6812570)
 * Well crap – after deleting the cache folder, the website hasn’t come back up 
   since.
 * I followed the steps provided with the exception of manually re-setting the plugins
   because a friend hosts the content and I don’t have a psswd for the phpmyadmin
   to gain access at that level.
 * So, I re-named the theme folder, and when that didn’t work, renamed the .htaccess
   file
 * I don’t have access to the server for error logs though…suggestions?
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Mobile Theme from browsers on desktop](https://wordpress.org/support/topic/mobile-theme-from-browsers-on-desktop/)
 *  Thread Starter [CBJason](https://wordpress.org/support/users/cbjason/)
 * (@cbjason)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/mobile-theme-from-browsers-on-desktop/#post-6812546)
 * The 500 error is likely because I found another cache folder that is quite huge,
   so am going through a shell using WinSCP to delete any folders that might be 
   causing the cached pages to load instead of a live version.
 * Not sure why deleting cached folders would have this impact, but once all that
   gobbeldygook is cleaned up, I’ll re-post back in here.
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Mobile Theme from browsers on desktop](https://wordpress.org/support/topic/mobile-theme-from-browsers-on-desktop/)
 *  Thread Starter [CBJason](https://wordpress.org/support/users/cbjason/)
 * (@cbjason)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/mobile-theme-from-browsers-on-desktop/#post-6812518)
 * Heh, ok, just sayin’, that would be an option! LOL
 * Yessir, I did delete the directory. Let me check the wp-config.php file though–
   one moment, please.
 * Update: The wp-config.php had the W3TC line at the top – it is now deleted, I
   cleared the cache in IE, and reloaded the browser (and on mobile devices) but
   no luck…
 * Any other ideas?
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Mobile Theme from browsers on desktop](https://wordpress.org/support/topic/mobile-theme-from-browsers-on-desktop/)
 *  Thread Starter [CBJason](https://wordpress.org/support/users/cbjason/)
 * (@cbjason)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/mobile-theme-from-browsers-on-desktop/#post-6812513)
 * I used to have one, but deleted it as a suspect plugin (W3C Total Cache)…
 * I am down to minimal plugins, and have even switched back to the Twenty-14, Twenty-
   13, and Twenty-12 themes to see if I can get the desktop version to load by default
   with no results.
 * I also am noticing in IE that it is loading a mobile theme from using the Developer
   Tools:
 * <img src=”[http://www.canonblogger.com/wp-content/uploads/2015/12/mobile-theme.png&#8221](http://www.canonblogger.com/wp-content/uploads/2015/12/mobile-theme.png&#8221);/
   >
 * By the way, thanks in advance for offering to assist, I am very appreciative 
   of anything you can do to assist! 🙂
 * FWIW, if you need a set of credentials, we could even take this off the forums
   and you are welcome to dive in behind the scenes if you can help…
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Easy Digital Downloads – eCommerce Payments and Subscriptions made easy] Shortcode not working in widget](https://wordpress.org/support/topic/shortcode-not-working-in-widget-1/)
 *  Thread Starter [CBJason](https://wordpress.org/support/users/cbjason/)
 * (@cbjason)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/shortcode-not-working-in-widget-1/#post-6689787)
 * Thanks for the update Sean…any recommendations for a plugin that would allow 
   shortcodes to work in the widgets?
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [WP CONFIG edit fails to fix URL issue on WP](https://wordpress.org/support/topic/wp-config-edit-fails-to-fix-url-issue-on-wp/)
 *  Thread Starter [CBJason](https://wordpress.org/support/users/cbjason/)
 * (@cbjason)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/wp-config-edit-fails-to-fix-url-issue-on-wp/#post-5875743)
 * Interesting, I followed the directions, created the supersecret folder, FTP’d
   the PHP file into that folder, and trying to hit it via browser (yes, I chmodded
   the folder recursively to 777), and I get a 403 error:
 * forbidden
 * This sucks…
 * Time to reinstall WP from scratch I guess 🙁
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [WP CONFIG edit fails to fix URL issue on WP](https://wordpress.org/support/topic/wp-config-edit-fails-to-fix-url-issue-on-wp/)
 *  Thread Starter [CBJason](https://wordpress.org/support/users/cbjason/)
 * (@cbjason)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/wp-config-edit-fails-to-fix-url-issue-on-wp/#post-5875742)
 * Thanks Clayton – here’s the extent of what Digital Ocean’s “support”
 * we offer the one-click applications as a convenience for installing certain popular
   software, but we don’t have any control over what happens after that point. This
   is why we’re not able to provide specific SQL commands, know how your database
   schema and content has changed over time, or perform other maintenance tasks 
   for you. In these situations, the WordPress community may be the best resource
   as they’re most familiar with the software.
 * If you’re not as familiar with the command-line or SQL, you could also use something
   like phpMyAdmin to manage your databases in a web browser. This will along you
   to search and replace (among many other features) graphically, without having
   to write out the SQL code. If you’re interested, this is an article[1] that goes
   into some detail about how to install and secure it.
 * Let me know if you have any other questions or concerns and we’ll be happy to
   help.
 * [1] [https://www.digitalocean.com/community/tutorials/how-to-install-and-secure-phpmyadmin-on-ubuntu-14-04](https://www.digitalocean.com/community/tutorials/how-to-install-and-secure-phpmyadmin-on-ubuntu-14-04)
 * Bascially – their answer “we’re not touching it”…
 * So, I am going to give your suggestion of that searchandreplace.php file a try.
   If that doesn’t clean it up, I may have to rebuild it from scratch on the customer
   side…*sigh*
 * All this for the $100 they paid is slowly taking me down to less than minimum
   wage! LOL
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [WP CONFIG edit fails to fix URL issue on WP](https://wordpress.org/support/topic/wp-config-edit-fails-to-fix-url-issue-on-wp/)
 *  Thread Starter [CBJason](https://wordpress.org/support/users/cbjason/)
 * (@cbjason)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/wp-config-edit-fails-to-fix-url-issue-on-wp/#post-5875723)
 * The interesting thing is that there looks to be a typo on a couple links where
   it should be:
    [http://104.131.71.124](http://104.131.71.124)
 * but is
 * [http:///104.131.171.124](https://wordpress.org/support/users/cbjason/replies/?output_format=md)
 * And it’s only in two places on a page that apparently has not had any styles 
   applied to it: (the header and the link to the Home page…)
 * All else seems to actually be pointing to the right IP address, for the sub pages,
   except one page (Senior Pictures) which is directing back to the DEV server:
 * [http://104.236.234.241/?page_id=40](http://104.236.234.241/?page_id=40)
 * And when I try to access the wp-admin console, I get the following in my address
   bar:
 * [http://104.131.171.124/wp-login.php?redirect_to=http%3A%2F%2F104.131.71.124%2Fwp-admin%2F&reauth=1](http://104.131.171.124/wp-login.php?redirect_to=http%3A%2F%2F104.131.71.124%2Fwp-admin%2F&reauth=1)
 * With the error: “Not Found
 * The requested URL /wp-login.php was not found on this server.”
 * This might be fixable by finding the specific references in the db files, but
   I have no idea which db files I’d need to touch and how to edit them. The provider
   is saying “we don’t know the schema, but you can do this in MySQL…”
 * Tangentially, I find it odd that the VPS provider doesn’t know the schema for
   an instance of an app that they deployed – does that strike anyone else as odd?

Viewing 15 replies - 1 through 15 (of 24 total)

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