Title: casket21's Replies | WordPress.org --- # casket21 [ ](https://wordpress.org/support/users/casket21/) * [Profile](https://wordpress.org/support/users/casket21/) * [Topics Started](https://wordpress.org/support/users/casket21/topics/) * [Replies Created](https://wordpress.org/support/users/casket21/replies/) * [Reviews Written](https://wordpress.org/support/users/casket21/reviews/) * [Topics Replied To](https://wordpress.org/support/users/casket21/replied-to/) * [Engagements](https://wordpress.org/support/users/casket21/engagements/) * [Favorites](https://wordpress.org/support/users/casket21/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 40 total) 1 [2](https://wordpress.org/support/users/casket21/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/casket21/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/casket21/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Wordfence Security - Firewall, Malware Scan, and Login Security] Staging site to live on Siteground](https://wordpress.org/support/topic/staging-site-to-live-on-siteground/) * Thread Starter [casket21](https://wordpress.org/support/users/casket21/) * (@casket21) * [1 year, 2 months ago](https://wordpress.org/support/topic/staging-site-to-live-on-siteground/#post-18379697) * Thanks Margaret – I’ve now sent the email as requested. * Thank you again for your help. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Elementor Website Builder - more than just a page builder] Unable to update](https://wordpress.org/support/topic/unable-to-update-39/) * Thread Starter [casket21](https://wordpress.org/support/users/casket21/) * (@casket21) * [2 years ago](https://wordpress.org/support/topic/unable-to-update-39/#post-17820330) * Update – I disabled the nesting feature in Elementor and it allowed some of my plugins, when re-activated one by one, to allow me to save (such as Ocean WP extensions) but the majority of plugins – AIOSEO, Hotjar, Forminator, Google Analytics, Optinmonster, Bit Integrations – to name just a few – would not work. Suggesting it’s not a single plugin that has the conflict? Not sure what else to try but all ideas very welcome. TIA * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Elementor Website Builder - more than just a page builder] Not working on mobile](https://wordpress.org/support/topic/not-working-on-mobile-144/) * Thread Starter [casket21](https://wordpress.org/support/users/casket21/) * (@casket21) * [2 years, 6 months ago](https://wordpress.org/support/topic/not-working-on-mobile-144/#post-17294738) * Thanks for your help – it was an issue with Siteground Optimizer rather than Elementor, so I’ve had to change some of the settings within their plugin to prevent a conflict. They are aware of the issue and hopefully they’ll have an update soon. Thanks again. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ocean Extra] Blog carousel not working](https://wordpress.org/support/topic/blog-carousel-not-working-2/) * Thread Starter [casket21](https://wordpress.org/support/users/casket21/) * (@casket21) * [3 years, 3 months ago](https://wordpress.org/support/topic/blog-carousel-not-working-2/#post-16521059) * So sorry – just submitted a paid support ticket. Thanks for your help. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[OceanWP] Copyright not showing](https://wordpress.org/support/topic/copyright-not-showing-2/) * Thread Starter [casket21](https://wordpress.org/support/users/casket21/) * (@casket21) * [3 years, 4 months ago](https://wordpress.org/support/topic/copyright-not-showing-2/#post-16472603) * Thanks – I had done all that and theme and plugins were latest. Changing to a different colour has worked but for some reason it won’t work if I choose white. No worries – I’ve used the brand colour but a bit weird. Thanks for your help anyway. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[All in One SEO – Powerful SEO Plugin to Boost SEO Rankings & Increase Traffic] Invalid date found on sitemap](https://wordpress.org/support/topic/invalid-date-found-on-sitemap/) * Thread Starter [casket21](https://wordpress.org/support/users/casket21/) * (@casket21) * [3 years, 6 months ago](https://wordpress.org/support/topic/invalid-date-found-on-sitemap/#post-16243697) * Hi Sorry for the late reply. No I did not add these urls manually. I can see from the sitemap that one of them has a date 1970 and the bottom 2, as you say, have no date. I don’t know how to access the database or how to add/change a date for these? All advice very welcome – thanks in advance * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[All in One SEO – Powerful SEO Plugin to Boost SEO Rankings & Increase Traffic] Refresh results not showing latest page](https://wordpress.org/support/topic/refresh-results-not-showing-latest-page/) * Thread Starter [casket21](https://wordpress.org/support/users/casket21/) * (@casket21) * [3 years, 7 months ago](https://wordpress.org/support/topic/refresh-results-not-showing-latest-page/#post-16203983) * Brilliant thanks for your help – much appreciated and solved my problem perfectly– the H1 was in a modal! Thanks again * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Broken Link Checker] Broken link to You Tube video not broken](https://wordpress.org/support/topic/broken-link-to-you-tube-video-not-broken/) * Thread Starter [casket21](https://wordpress.org/support/users/casket21/) * (@casket21) * [3 years, 7 months ago](https://wordpress.org/support/topic/broken-link-to-you-tube-video-not-broken/#post-16182760) * Brilliant – thanks for your help and look forward to the new version 😉 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Broken Link Checker] Broken link to You Tube video not broken](https://wordpress.org/support/topic/broken-link-to-you-tube-video-not-broken/) * Thread Starter [casket21](https://wordpress.org/support/users/casket21/) * (@casket21) * [3 years, 7 months ago](https://wordpress.org/support/topic/broken-link-to-you-tube-video-not-broken/#post-16178352) * Hi Pawel The Broken link is showing 404 “not found” but on the Warnings page it shows as 403 “forbidden”. I assume this is the same issue as it’s the same page that’s affected? When I access the page I can’t see any issues and all videos play as expected -it’s the video in section 5. If this is as you expect, should I just mark this as not broken? Thanks again for your help * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Forminator Forms – Contact Form, Payment Form & Custom Form Builder] Forms suddenly stopped working](https://wordpress.org/support/topic/forms-suddenly-stopped-working-2/) * Thread Starter [casket21](https://wordpress.org/support/users/casket21/) * (@casket21) * [3 years, 8 months ago](https://wordpress.org/support/topic/forms-suddenly-stopped-working-2/#post-16067248) * It’s suddenly started working again so maybe it was a conflict with another plugin? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Quiz and Survey Master (QSM) - Easy Quiz and Survey Maker] Checkbox and timer colours](https://wordpress.org/support/topic/checkbox-and-timer-colours/) * Thread Starter [casket21](https://wordpress.org/support/users/casket21/) * (@casket21) * [3 years, 9 months ago](https://wordpress.org/support/topic/checkbox-and-timer-colours/#post-15962701) * Great thanks – that’s worked perfectly but it’s now changed the “Next/previous” button colour back to the original and the CSS that I had in for that button no longer seems to work. Is this correct? * .qmn_quiz_container .qmn_btn, .qmn_quiz_container .btn { background: #000033! important; } * Many thanks again for you speedy assistance – much appreciated. Kind Regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Recent Woocommerce issues](https://wordpress.org/support/topic/recent-woocommerce-issues/) * Thread Starter [casket21](https://wordpress.org/support/users/casket21/) * (@casket21) * [4 years, 3 months ago](https://wordpress.org/support/topic/recent-woocommerce-issues/#post-15408890) * Thanks for your help – I’ve narrowed it down the the Oceanwp theme that’s the issue. I will contact them. Thanks for all your assistance – I hope they are as helpful & enjoy the rest of your day. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Recent Woocommerce issues](https://wordpress.org/support/topic/recent-woocommerce-issues/) * Thread Starter [casket21](https://wordpress.org/support/users/casket21/) * (@casket21) * [4 years, 3 months ago](https://wordpress.org/support/topic/recent-woocommerce-issues/#post-15408664) * Hi there I’ve set up a staging site [https://staging6.plyt.co.uk/](https://staging6.plyt.co.uk/) and switched to storefront and disabled all plugins except for woocommerce as recommended, but I can not proceed and there is still an error as there are no shipping options available? I’ve tried adding in the woocommerce advanced shipping options and shipping zones but that doesn’t do anything and I still have the error message. I have deactivated these again and there is only storefront and woocommerce active now. All advice gratefully received. Thanks in advance * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Recent Woocommerce issues](https://wordpress.org/support/topic/recent-woocommerce-issues/) * Thread Starter [casket21](https://wordpress.org/support/users/casket21/) * (@casket21) * [4 years, 3 months ago](https://wordpress.org/support/topic/recent-woocommerce-issues/#post-15408363) * Hi Andre, Many thanks for your speedy reply. * I have copied the status below but I can’t seem to be able to paste a screen shot. Do you have to allow me to upload an image? I’ve uploaded it here so hopefully that will work instead. [https://plyt.co.uk/wp-content/uploads/2022/02/website.png](https://plyt.co.uk/wp-content/uploads/2022/02/website.png) * ``` I've sorted the T&C's - thank you so much for that too. Really appreciate your help Kind Regards ### WordPress Environment ### WordPress address (URL): https://plyt.co.uk Site address (URL): https://plyt.co.uk WC Version: 6.2.1 REST API Version: ✔ 6.2.1 WC Blocks Version: ✔ 7.0.0 Action Scheduler Version: ✔ 3.4.0 WC Admin Version: ✔ 3.1.0 Log Directory Writable: ✔ WP Version: 5.9.1 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.28 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1l-fips SUHOSIN Installed: – MySQL Version: 5.7.32-35-log Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.2.1 WC Database Prefix: ply_ Total Database Size: 382.91MB Database Data Size: 373.80MB Database Index Size: 9.11MB 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InnoDB ply_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 407 boxzilla-box: 6 custom_css: 2 customize_changeset: 6 elementor_library: 1 mc4wp-form: 2 nav_menu_item: 16 oceanwp_library: 2 page: 51 polylang_mo: 3 post: 36 product: 3 revision: 1685 shipping_zone: 1 shop_coupon: 11 shop_order: 106 shop_order_refund: 1 slide: 2 tablepress_table: 1 was: 9 wp_global_styles: 1 wpforms: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (30) ### Akismet Anti-Spam: by Automattic – 4.2.2 All in One SEO: by All in One SEO Team – 4.1.7 Boxzilla: by ibericode – 3.2.25 Broken Link Checker: by WPMU DEV – 1.11.16 Google Tag Manager for WordPress: by Thomas Geiger – 1.14.2 Elementor: by Elementor.com – 3.5.5 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.3.4 ShareThis Dashboard for Google Analytics: by ShareThis – 2.5.4 Insert Headers and Footers: by WPBeginner – 1.6.0 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6 Ocean Cookie Notice: by OceanWP – 2.0.3 Ocean Elementor Widgets: by OceanWP – 2.1.1 Ocean Extra: by OceanWP – 1.9.3 Ocean Side Panel: by OceanWP – 2.0.3 Ocean Sticky Header: by OceanWP – 2.0.3 Ocean White Label: by OceanWP – 1.0.6 Ocean Woo Popup: by OceanWP – 2.0.1 Piotnet Addons For Elementor: by Piotnet – 2.4.13 Redirection: by John Godley – 5.2.3 Sassy Social Share: by Team Heateor – 3.3.38 SiteGround Optimizer: by SiteGround – 7.0.3 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.22.6 WooCommerce Blocks: by Automattic – 7.0.0 Woocommerce Advanced Shipping Zones: by Jeroen Sormani – 1.0.0 WooCommerce Advanced Shipping: by Jeroen Sormani – 1.1.0 WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.13.1 WooCommerce: by Automattic – 6.2.1 Wordfence Security: by Wordfence – 7.5.8 Smush: by WPMU DEV – 3.9.5 WPForms Lite: by WPForms – 1.7.2.1 ### Inactive Plugins (0) ### ### Dropin Plugins (1) ### maintenance.php: maintenance.php ### Settings ### API Enabled: ✔ Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #23 - /shop/ Basket: #190 - /cart/ Checkout: #191 - /checkout/ My account: #192 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: OceanWP Version: 3.1.3 Author URL: https://oceanwp.org/about-me/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: oceanwp/woocommerce/cart/mini-cart.php oceanwp/woocommerce/content-single-product.php oceanwp/woocommerce/loop/loop-start.php oceanwp/woocommerce/single-product/title.php ### Action Scheduler ### Complete: 142 Oldest: 2022-02-16 20:13:46 +0000 Newest: 2022-02-27 10:56:18 +0000 Pending: 10 Oldest: 2022-02-27 11:09:40 +0000 Newest: 2022-03-02 11:13:50 +0000 ### Status report information ### Generated at: 2022-02-27 11:09:33 +00:00 ``` * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[OceanWP] Mobile Menu Alignment Right](https://wordpress.org/support/topic/mobile-menu-alignment-right/) * Thread Starter [casket21](https://wordpress.org/support/users/casket21/) * (@casket21) * [4 years, 5 months ago](https://wordpress.org/support/topic/mobile-menu-alignment-right/#post-15226141) * Great thank you for your speedy reply – much appreciated 🙂 Viewing 15 replies - 1 through 15 (of 40 total) 1 [2](https://wordpress.org/support/users/casket21/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/casket21/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/casket21/replies/page/2/?output_format=md)