CaptainForm
Forum Replies Created
-
Hello,
We appreciate your honest feedback.
Would you please contact us at support@captainform.com or on live chat and let us know if you have experienced any issues? We look forward to speaking with you so we can sort things out and ensure that you make the most out of your forms.
Kind regards,
Forum: Reviews
In reply to: [Forms by CaptainForm - Form Builder for WordPress] SupportHello,
Thank you for sharing your feedback.
We are here for you whenever you need any assistance with your forms or account, so please don’t hesitate to contact us at support@captainform.com or on live chat, and we will gladly help solve any situations you may encounter.
Sincerely,
Forum: Reviews
In reply to: [Forms by CaptainForm - Form Builder for WordPress] Amazing support!Hello,
Thank you so much for your feedback! We really appreciate you taking the time out to share your experience with us.
We work hard to meet our customer’s expectations, and we’re happy to hear we hit the mark for you.
Please don’t hesitate to contact us in case you need assistance with your forms! We look forward to speaking with you via live chat or via emails sent through our contact form found on https://www.captainform.com/#support
Have a wonderful day!
- This reply was modified 6 months ago by CaptainForm.
Hello,
Thank you for reaching out to us.
We will be more than happy to help regarding the issue you are encountering.
Please provide us with your support key and the form name so we can investigate the matter.
You can send us an email from this page: https://www.captainform.com/#support
We are looking forward to hearing from you.
Have a wonderful day!
Hello,
Thank you for contacting us.
In order for us to be able to further investigate the issue you are encountering, please provide us with your support key.
We look forward to speaking with you regarding this matter via live chat or via emails sent through our contact form found on https://www.captainform.com/#support.
Thank you,
Hi Adrian,
Thank you very much for your great review!
We are happy to know our service suits your needs.
Please do not hesitate to reach out to us for any assistance you may need, we are always ready to help.
We look forward to speaking with you via live chat or via emails sent through our contact form found on https://www.captainform.com/#support.
Have a wonderful day!
Hi Adam,
Thank you for letting us know about this!
We have opened an investigation for this issue.
In the meanwhile, please send us an email to support@captainform.com with your support key (CaptainForm -> My Account) and we will try to find together a working solution for your case.
Looking forward to hearing from you.
Have a beautiful weekend ahead and please stay safe!
Hello,
Thank you for reaching out to us.
Our plugin is compatible with the latest version of WordPress.
The issue you are encountering requires further investigations. Please send us an email to support@captainform.com with your support key (CaptainForm -> My Account) and we will gladly assist you regarding this matter.
We are looking forward to hearing from you.
Have a wonderful day!
Forum: Plugins
In reply to: [Forms by CaptainForm - Form Builder for WordPress] forms with dataHello,
Thanks for reaching out.
We understand what you need, but unfortunately we do not offer such functionality.
It would be a great feature to have, thank you for the suggestion. We will take it into consideration and if this feature will be added in the near future, we will let you know.
Please do not hesitate to contact us for further assistance.
We look forward to speaking with you via live chat or via emails sent through our contact form found on https://www.captainform.com/#support
Have a wonderful day!
- This reply was modified 1 year, 4 months ago by CaptainForm.
Hello,
Thank you for your response.
Please go to Settings -> Notifications -> Form Owner Options -> Email Header and Content and make sure you select the Email field you have on the form in the “Reply-to Email” dropdown.
Afterwards, from the same section, activate the “Reference ID” option: https://www.captainform.com/docs/what-is-the-reference-id
As long as the Reference ID is enabled, a separate email notification will be sent each time.
In case you need any more information or assistance, please contact us via live chat or send us an email through our contact form found on https://www.captainform.com/#support
We will be more than happy to help!
Have a great day!
Hello,
Thank you for reaching out to us.
In order to receive the notifications as individual responses, please make sure the Conversation View is set to Off in your Email settings.
Please do not hesitate to contact us in case you need assistance with anything else.
We look forward to speaking with you via live chat or via emails sent through our contact form found on https://www.captainform.com/#support
Have a wonderful day!
Hello,
Thank you for bringing this to our attention.
Rest assured, we aim to provide the best customer service for our users, regardless of the subscription.
If you would be so kind to share with us the support key, we will further investigate your case to ensure this won’t happen again.
Thank you very much in advance and awaiting your reply at your earliest convenience.
kind regards,
Hello,
Thank you so much for your feedback.
We’re glad to hear that CaptainForm is easy to use.
If you encounter any difficulties or unsure about something, please reach out via email to support@captainform.com or even faster via the live chat widget.
Happy New Year!
Forum: Reviews
In reply to: [Forms by CaptainForm - Form Builder for WordPress] ABSOLUTELY AMAZINGHello!
Thank you for the great review.
We are so happy to hear that you are enjoying our plugin.
We aim to offer the best assistance and experience to our customers.
If you have any questions or need assistance, feel free to get in touch with us via email at support@captainform.com or via live chat.
Forum: Reviews
In reply to: [Forms by CaptainForm - Form Builder for WordPress] Great plugin!Hello,
Thank you for your review.
We’re glad to hear that.
Sincerely,