Title: BurnZone's Replies | WordPress.org

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# BurnZone

  [  ](https://wordpress.org/support/users/burnzone/)

 *   [Profile](https://wordpress.org/support/users/burnzone/)
 *   [Topics Started](https://wordpress.org/support/users/burnzone/topics/)
 *   [Replies Created](https://wordpress.org/support/users/burnzone/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/burnzone/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/burnzone/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/burnzone/engagements/)
 *   [Favorites](https://wordpress.org/support/users/burnzone/favorites/)

 Search replies:

## Forum Replies Created

Viewing 14 replies - 1 through 14 (of 14 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BurnZone Forums & Commenting] private messaging between posters?](https://wordpress.org/support/topic/private-messaging-between-posters/)
 *  Plugin Author [BurnZone](https://wordpress.org/support/users/burnzone/)
 * (@burnzone)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/private-messaging-between-posters/#post-6633144)
 * Currently the platform does not allow for private messages between users. The
   administrator has access to the email addresses of verified users for direct 
   communication.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BurnZone Forums & Commenting] Fatal Error When Applying to Website](https://wordpress.org/support/topic/fatal-error-when-applying-to-website/)
 *  Plugin Author [BurnZone](https://wordpress.org/support/users/burnzone/)
 * (@burnzone)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/fatal-error-when-applying-to-website/#post-5099656)
 * Hi Cassie,
 * The PHP version that you are using on your site is older than 5.3.0. Our plugin
   requires PHP version 5.3.0 or greater.
    Your hosting provider may have a setting
   that lets you change the PHP version.
 * The Burnzone team
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BurnZone Forums & Commenting] Deleting Single Comment Removed Entire Topic Thread](https://wordpress.org/support/topic/deleting-single-comment-removed-entire-topic-thread/)
 *  Plugin Author [BurnZone](https://wordpress.org/support/users/burnzone/)
 * (@burnzone)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/deleting-single-comment-removed-entire-topic-thread/#post-5086421)
 * We encountered a bug that deleted the entire forum topic when **any** comment
   inside that topic was deleted. The intended behavior was to delete the forum 
   topic only when **the initiating comment** is deleted.
    We fixed this bug and
   improved the behavior a bit. We were also able to recover your entire forum topic.
   We apologize for the inconvenience and we hope that you still enjoy using Burnzone
   Forums. Please do not hesitate to contact us for suggestions or any problem that
   you encounter in the future.
 * We were aware at all times about your bug report and were working on fixing it.
   This bug did not affect our WordPress plugin, but our backend server.
    You can
   get information about our platform, as well as report bugs at [http://help.theburn-zone.com/](http://help.theburn-zone.com/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BurnZone Forums & Commenting] Forum?](https://wordpress.org/support/topic/forum-16/)
 *  Plugin Author [BurnZone](https://wordpress.org/support/users/burnzone/)
 * (@burnzone)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/forum-16/#post-4925874)
 * Hello Sorensen,
 * Thank you for trying out BurnZone!
 * Installing a forum is easy. After installing our plugin and creating your site
   on BurnZone:
    1) Go to [http://theburn-zone.com/admin/forum](http://theburn-zone.com/admin/forum),
   enable the checkbox and fill in the URL field with the page URL where you want
   to embed the forum (for instance: [http://example.com/forum](http://example.com/forum)).
   2) Edit the page having that URL and add the code that you can find on [http://theburn-zone.com/admin/forum](http://theburn-zone.com/admin/forum)
   where you want it to be embedded.
 * That is how you can install a forum on your page and therefore engage your visitors.
   They will be able to create new topics (or discussions) and tag them accordingly(
   this way you can categorize them). You can create tags in the forum settings 
   page ([http://theburn-zone.com/admin/forum](http://theburn-zone.com/admin/forum)).
 * Please let us know in case you have any other questions.
 * Kind Regards,
    The BurnZone Team
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BurnZone Forums & Commenting] SSO id?](https://wordpress.org/support/topic/sso-id/)
 *  Plugin Author [BurnZone](https://wordpress.org/support/users/burnzone/)
 * (@burnzone)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/sso-id/#post-4953109)
 * Hello mrelic,
 * If you installed the WordPress plugin, when you configure it, the SSO key is 
   automatically added in WordPress so it is already enabled.
 * Please let us know if there is anything else that we can help you with.
 * Regards,
    The BurnZone Team
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BurnZone Forums & Commenting] Where's the comment widget?](https://wordpress.org/support/topic/wheres-the-comment-widget/)
 *  Plugin Author [BurnZone](https://wordpress.org/support/users/burnzone/)
 * (@burnzone)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/wheres-the-comment-widget/#post-4663782)
 * I wanted to let you know that we have just launched the first versions of competitions
   and forums.
 * Regards,
    The BurnZone Team
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BurnZone Forums & Commenting] Where's the comment widget?](https://wordpress.org/support/topic/wheres-the-comment-widget/)
 *  Plugin Author [BurnZone](https://wordpress.org/support/users/burnzone/)
 * (@burnzone)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/wheres-the-comment-widget/#post-4663776)
 * We are continuously adding features to the system. At the moment we are working
   on two major features that we’re going to launch in the very near future.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BurnZone Forums & Commenting] Where's the comment widget?](https://wordpress.org/support/topic/wheres-the-comment-widget/)
 *  Plugin Author [BurnZone](https://wordpress.org/support/users/burnzone/)
 * (@burnzone)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/wheres-the-comment-widget/#post-4663762)
 * Hello,
 * I apologize for the late response. We analyzed your request and we are aware 
   of the fact that “recent comments” is an important widget. It is currently on
   our to-do list. We are implementing a couple of other interesting widgets that
   people can embed into their sites and greatly improve integration with BurnZone.
 * Regards,
    The BurnZone Team
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[BurnZone Forums & Commenting] Really cool competitive features](https://wordpress.org/support/topic/really-cool-competitive-features/)
 *  Plugin Author [BurnZone](https://wordpress.org/support/users/burnzone/)
 * (@burnzone)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/really-cool-competitive-features/#post-7768309)
 * Thank you for your feedback, phillery001!
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[BurnZone Forums & Commenting] BurnZone Commenting is great](https://wordpress.org/support/topic/burnzone-commenting-is-great/)
 *  Plugin Author [BurnZone](https://wordpress.org/support/users/burnzone/)
 * (@burnzone)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/burnzone-commenting-is-great/#post-7774871)
 * Thank you, brody09!
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[BurnZone Forums & Commenting] Great Pluging](https://wordpress.org/support/topic/great-pluging-6/)
 *  Plugin Author [BurnZone](https://wordpress.org/support/users/burnzone/)
 * (@burnzone)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/great-pluging-6/#post-7822320)
 * Hello Steven,
 * Thank you very much for your review! Let us know in case you have more feedback
   or suggestions.
 * Regards,
    The BurnZone Team
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BurnZone Forums & Commenting] Problem](https://wordpress.org/support/topic/problem-68/)
 *  Plugin Author [BurnZone](https://wordpress.org/support/users/burnzone/)
 * (@burnzone)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/problem-68/#post-4598473)
 * Hello JeekHeroes,
 * Thank you for contacting us.
 * The “not verified” badge is displayed whenever the email of a commenter is not
   verified. In order to make it disappear, you have to confirm your account by 
   verifying your email. If you didn’t get the email from BurnZone (although you
   should have in either Inbox or Spam folder of your email account), you can simply
   do the following:
 * 1) Go to your [profile page on BurnZone](http://www.theburn-zone.com/profile).
   A box saying “Your email address has not been verified.” should be displayed 
   on the page;
    2) Click “send it again”. Then you should have the confirmation
   mail sent to your email address; 3) Click the confirmation link in the email.
 * Then the “not verified” badge will disappear.
 * Regarding your second question: yes, for now the only option for displaying a
   custom avatar is using Gravatar. Please make sure you are using the exact email
   address when registering on Gravatar.
 * Please let us know in case you need more information or if you encounter any 
   other problems.
 * Regards,
    The BurnZone Team
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BurnZone Forums & Commenting] SSL support](https://wordpress.org/support/topic/ssl-support-4/)
 *  Plugin Author [BurnZone](https://wordpress.org/support/users/burnzone/)
 * (@burnzone)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/ssl-support-4/#post-3877469)
 * Hello,
 * HTTPS support is in our to-do list and it will be implemented in the following
   months. We are currently working on a set of features that will improve the commenting
   experience.
 * You can ask questions related to the commenting platform at [http://help.theburn-zone.com](http://help.theburn-zone.com).
 * Thank you for your interest in Burnzone!
 * The Burnzone Team
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BurnZone Forums & Commenting] What about?](https://wordpress.org/support/topic/what-about/)
 *  Plugin Author [BurnZone](https://wordpress.org/support/users/burnzone/)
 * (@burnzone)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/what-about/#post-3550332)
 * Hi,
 * [http://theburn-zone.com/](http://theburn-zone.com/) works fine now.
    Most probably
   we were deploying new features and the server was not accepting new requests.
   We are developing features very fast and deploying often.
 * You must create an account on [http://theburn-zone.com/](http://theburn-zone.com/)
   in order to embed the plugin in your site, otherwise you’ll get a message saying
   that the conversation could not be loaded.
    Check [https://burnzone.desk.com/](https://burnzone.desk.com/)
   for more information.
 * Thanks for being interested in Burnzone!
 * The Burnzone Team

Viewing 14 replies - 1 through 14 (of 14 total)