Title: bsac's Replies | WordPress.org

---

# bsac

  [  ](https://wordpress.org/support/users/bsac/)

 *   [Profile](https://wordpress.org/support/users/bsac/)
 *   [Topics Started](https://wordpress.org/support/users/bsac/topics/)
 *   [Replies Created](https://wordpress.org/support/users/bsac/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/bsac/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/bsac/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/bsac/engagements/)
 *   [Favorites](https://wordpress.org/support/users/bsac/favorites/)

 Search replies:

## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 53 total)

1 [2](https://wordpress.org/support/users/bsac/replies/page/2/?output_format=md)
[3](https://wordpress.org/support/users/bsac/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/bsac/replies/page/4/?output_format=md)
[→](https://wordpress.org/support/users/bsac/replies/page/2/?output_format=md)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contextly Recommends] Remove from RSS feeds](https://wordpress.org/support/topic/remove-from-rss-feeds/)
 *  [bsac](https://wordpress.org/support/users/bsac/)
 * (@bsac)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/remove-from-rss-feeds/#post-6849845)
 * The following changes will be included in the next plugin release:
 * global $contextly;
 * $contextly = new Contextly();
    $contextly->init();
 * Contextly object can be accessible on every WP page via:
    global $contextly;
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contextly Recommends] Remove from RSS feeds](https://wordpress.org/support/topic/remove-from-rss-feeds/)
 *  [bsac](https://wordpress.org/support/users/bsac/)
 * (@bsac)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/remove-from-rss-feeds/#post-6849842)
 * Hello,
 * I have passed the request to our devs for consideration.
 * You can email us directly for follow-up: [info@contextly.com](https://wordpress.org/support/users/bsac/replies/info@contextly.com?output_format=md).
 * Best,
    Ben
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contextly Recommends] Siderail an dMain module on one page.](https://wordpress.org/support/topic/siderail-an-dmain-module-on-one-page/)
 *  [bsac](https://wordpress.org/support/users/bsac/)
 * (@bsac)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/siderail-an-dmain-module-on-one-page/#post-6735987)
 * Can you please send us an email at [info@contextly.com](https://wordpress.org/support/users/bsac/replies/info@contextly.com?output_format=md)
   and we will get you more information.
 * Thanks,
    Ben
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contextly Recommends] Siderail an dMain module on one page.](https://wordpress.org/support/topic/siderail-an-dmain-module-on-one-page/)
 *  [bsac](https://wordpress.org/support/users/bsac/)
 * (@bsac)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/siderail-an-dmain-module-on-one-page/#post-6735971)
 * Hello,
 * What site is this on?
 * Thanks,
    Ben
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contextly Recommends] Siderail widget not working 404 to HTTP urls](https://wordpress.org/support/topic/siderail-widget-not-working-404-to-http-urls/)
 *  [bsac](https://wordpress.org/support/users/bsac/)
 * (@bsac)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/siderail-widget-not-working-404-to-http-urls/#post-6694680)
 * Hey Jon,
 * Sorry for the delay in getting back to you.
 * Thanks for taking the time to report this issue and thanks for the documentation/
   testing you provided. Our devs are on it.
 * Best,
    Ben
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contextly Recommends] Issue with Shortcode](https://wordpress.org/support/topic/issue-with-shortcode-2/)
 *  [bsac](https://wordpress.org/support/users/bsac/)
 * (@bsac)
 * [11 years ago](https://wordpress.org/support/topic/issue-with-shortcode-2/#post-6552891)
 * What is the name of the site?
 * Thanks,
    Ben
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contextly Recommends] Will not recommend with new link structure](https://wordpress.org/support/topic/will-not-recommend-with-new-link-structure/)
 *  [bsac](https://wordpress.org/support/users/bsac/)
 * (@bsac)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/will-not-recommend-with-new-link-structure/#post-6204014)
 * Hey Blair,
 * Sorry for the oversight on item.
 * Were you able to get it figured out? If not, I can help. Or send an email to 
   [info@contextly.com](https://wordpress.org/support/users/bsac/replies/info@contextly.com?output_format=md)
 * Best,
    Ben
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contextly Recommends] thumbnail images of related posts not the same ones as the featured image](https://wordpress.org/support/topic/thumbnail-images-of-related-posts-not-the-same-ones-as-the-featured-image/)
 *  [bsac](https://wordpress.org/support/users/bsac/)
 * (@bsac)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/thumbnail-images-of-related-posts-not-the-same-ones-as-the-featured-image/#post-6260110)
 * Fixed.
 * Best,
    Ben
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contextly Recommends] thumbnail images of related posts not the same ones as the featured image](https://wordpress.org/support/topic/thumbnail-images-of-related-posts-not-the-same-ones-as-the-featured-image/)
 *  [bsac](https://wordpress.org/support/users/bsac/)
 * (@bsac)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/thumbnail-images-of-related-posts-not-the-same-ones-as-the-featured-image/#post-6260067)
 * The request to refresh the images on your site has already been submitted. It
   should be finished sometime tomorrow. No work is required on your part.
 * Best,
    Ben
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contextly Recommends] thumbnail images of related posts not the same ones as the featured image](https://wordpress.org/support/topic/thumbnail-images-of-related-posts-not-the-same-ones-as-the-featured-image/)
 *  [bsac](https://wordpress.org/support/users/bsac/)
 * (@bsac)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/thumbnail-images-of-related-posts-not-the-same-ones-as-the-featured-image/#post-6259944)
 * Fil,
 * I believe the source of the problem is the way WordPress handles modified date.
   If I find some documentation on this, I will let you know. Basically, we are 
   not able to see changes in modified date on our side. That is why your images
   did not update.
 * Unfortunately, you will have to contact us if you need a refresh until there 
   is a workaround.
 * Best,
    Ben
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contextly Recommends] thumbnail images of related posts not the same ones as the featured image](https://wordpress.org/support/topic/thumbnail-images-of-related-posts-not-the-same-ones-as-the-featured-image/)
 *  [bsac](https://wordpress.org/support/users/bsac/)
 * (@bsac)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/thumbnail-images-of-related-posts-not-the-same-ones-as-the-featured-image/#post-6259915)
 * Fil,
 * I have put in a request with our devs to update your images.Please give us 24
   hours.
 * Best,
    Ben
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Contextly Recommends] Deceptiion on the WordPress plugn page Not a FREE plugin](https://wordpress.org/support/topic/deceptiion-on-the-wordpress-plugn-page-not-a-free-plugin/)
 *  [bsac](https://wordpress.org/support/users/bsac/)
 * (@bsac)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/deceptiion-on-the-wordpress-plugn-page-not-a-free-plugin/#post-7976045)
 * Hello BP,
 * Thank you for taking the time to review the product and our process.
 * I would like to apologize for suspending the service. Your account had the same
   non-payment status (3+ billing request emails sent) as a number of others that
   were scheduled to be suspended. I should have pulled your account out of that
   batch, but it was overlooked.
 * Like you stated, I offered 3 months free for the miscommunication over the billing
   and pricing. We would like to have you continue using the product if you are 
   interested. If you email me at [info@contextly.com](https://wordpress.org/support/users/bsac/replies/info@contextly.com?output_format=md)
   I will reinstate your account and schedule your billing to start 3 months from
   now.
 * Currently, there is a link to our site in the first sentence of the plugin description.
   This is an attempt to answer additional questions for potential users, including
   pricing. On our site, you can find our pricing information in a standard and 
   easily viewable place:
 * [http://contextly.com/pricing/](http://contextly.com/pricing/)
 * Best,
    Ben
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contextly Recommends] When Contextly Modules become viewable](https://wordpress.org/support/topic/when-contextly-modules-become-viewable/)
 *  [bsac](https://wordpress.org/support/users/bsac/)
 * (@bsac)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/when-contextly-modules-become-viewable/#post-6172657)
 * Hello,
 * Unfortunately there is no way to do this at this time.
 * Best,
    Ben
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contextly Recommends] Contextly fetchs unpublished posts](https://wordpress.org/support/topic/contextly-fetchs-unpublished-posts/)
 *  [bsac](https://wordpress.org/support/users/bsac/)
 * (@bsac)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/contextly-fetchs-unpublished-posts/#post-6150314)
 * José,
 * Just “ready-to-publish”.
 * Let us know if there are any further issues. You can also reach us directly by
   using [support@contextly.com](https://wordpress.org/support/users/bsac/replies/support@contextly.com?output_format=md)
 * Best,
    Ben
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Contextly Recommends] Contextly fetchs unpublished posts](https://wordpress.org/support/topic/contextly-fetchs-unpublished-posts/)
 *  [bsac](https://wordpress.org/support/users/bsac/)
 * (@bsac)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/contextly-fetchs-unpublished-posts/#post-6150285)
 * José,
 * We removed the “ready-to-publish” posts. We are working on a fix to prevent them
   from being collected in the future. FYI.
 * Best,
    Ben

Viewing 15 replies - 1 through 15 (of 53 total)

1 [2](https://wordpress.org/support/users/bsac/replies/page/2/?output_format=md)
[3](https://wordpress.org/support/users/bsac/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/bsac/replies/page/4/?output_format=md)
[→](https://wordpress.org/support/users/bsac/replies/page/2/?output_format=md)