Title: bruce4sure's Replies | WordPress.org

---

# bruce4sure

  [  ](https://wordpress.org/support/users/bruce4sure/)

 *   [Profile](https://wordpress.org/support/users/bruce4sure/)
 *   [Topics Started](https://wordpress.org/support/users/bruce4sure/topics/)
 *   [Replies Created](https://wordpress.org/support/users/bruce4sure/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/bruce4sure/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/bruce4sure/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/bruce4sure/engagements/)
 *   [Favorites](https://wordpress.org/support/users/bruce4sure/favorites/)

 Search replies:

## Forum Replies Created

Viewing 5 replies - 1 through 5 (of 5 total)

 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [500 Internal Server Error](https://wordpress.org/support/topic/500-internal-server-error-588/)
 *  Thread Starter [bruce4sure](https://wordpress.org/support/users/bruce4sure/)
 * (@bruce4sure)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/500-internal-server-error-588/#post-10839804)
 * That is good information for the novice. Only recently did I find out who my 
   host server was. I thought it was WordPress. I put in a ticket with my host server
   and they told me they were having trouble with my server. In two days they responded
   with a fix, and as of today the site is working.
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [500 Internal Server Error](https://wordpress.org/support/topic/500-internal-server-error-588/)
 *  Thread Starter [bruce4sure](https://wordpress.org/support/users/bruce4sure/)
 * (@bruce4sure)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/500-internal-server-error-588/#post-10828605)
 * On Oct 25 I put in a ticket with WordPress indicating the error, with this request.
 * “Please reset my site [http://www.seniorstatesmen.org/](http://www.seniorstatesmen.org/)
   and the SQL Server.”
 * Their immediate response was “We have an engineer taking a look at the issue 
   now.”
 * Since then NOTHING and it is four days later. It has been six days since anyone
   on this forum has offered any support. I think the site has been down for over
   a month. Will I have to take down the site and move it to a more responsive location?
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [500 Internal Server Error](https://wordpress.org/support/topic/500-internal-server-error-588/)
 *  Thread Starter [bruce4sure](https://wordpress.org/support/users/bruce4sure/)
 * (@bruce4sure)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/500-internal-server-error-588/#post-10812764)
 * Am I making progress? NO! I’ve spent over five hours on this problem that I shouldn’t
   have. I do appreciate your help however.
 * I checked the wp-config.php and found this.
 * // ** MySQL settings ** //
    define(‘WP_CACHE’, true); //Added by WP-Cache Managerdefine(‘
   DB_NAME’, ‘seniorst_wrdp1’); // The name of the database define(‘DB_USER’, ‘seniorst_wrdp1’);//
   Your MySQL username
 * I changed it to this (I also changed the order of the first two statements without
   noticeable effect):
 * // ** MySQL settings ** //
    define(‘WP_CACHE’, true); //Added by WP-Cache Manager
   define(‘DB_NAME’, ‘seniorst_wrdp1’); // The name of the database define(‘DB_USER’,‘
   seniorst_wrdp1’); // Your MySQL username
 * and still get the error message: Error establishing a database connection
 *  I don’t know who MySQL host is as it is identified as ‘localhost’. So I can’t
   contact them. I notice that the MySQL password is different than for the Control
   Panel or FTP or WordPress Login. Is that correct?
 *  Any other thoughts? Shouldn’t WordPress help fix this problem?
 * Bruce
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [500 Internal Server Error](https://wordpress.org/support/topic/500-internal-server-error-588/)
 *  Thread Starter [bruce4sure](https://wordpress.org/support/users/bruce4sure/)
 * (@bruce4sure)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/500-internal-server-error-588/#post-10809515)
 * I am “chatting” with Xfinity, but they don’t know. They have not responded to
   my request for a server error log.
 * Now the error message I get is “Error establishing a database connection” This
   sounds like a WordPress problem.
 * I checked on https//downforeveryoneorjustme.com/ and no one can access the site.
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [500 Internal Server Error](https://wordpress.org/support/topic/500-internal-server-error-588/)
 *  Thread Starter [bruce4sure](https://wordpress.org/support/users/bruce4sure/)
 * (@bruce4sure)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/500-internal-server-error-588/#post-10809093)
 * Can’t find the server error log. I looked in the Windows Event Viewer and the
   cPanel of WordPress. Is there anything I can do it the cPanel that would help—
   like restoring an older version of WordPress?

Viewing 5 replies - 1 through 5 (of 5 total)