brilliantplugins
Forum Replies Created
-
Forum: Plugins
In reply to: [Brilliant Web-to-Lead for Salesforce] salesforce plugin redirection issue– upgraded wordpress to the latest 3.7
You mean 5.7?
Do you possibly have 2 forms on the same page (e.g. one in a sidebar?)
Forum: Reviews
In reply to: [Brilliant Web-to-Lead for Salesforce] My Mistake!I’m sorry you found the complimentary support for this free plugin did not meet your expectations.
We try to set expectations for this community forum here.
While we generally try to respond within a week, we did not see your post until you left this 1 star review a week later.
I just left you a response on your original post.
Forum: Plugins
In reply to: [Brilliant Web-to-Lead for Salesforce] Plugin not generating any new leads@torahboy I’m sorry you found the complimentary support for this free plugin did not meet your expectations.
We try to set expectations for this community forum here. I’m curious if you read that before seeking support? While we generally try to respond within a week, we did not see your post until you left the 1 star review a week later.
Though the plugin is not explicitly marked as compatible with the latest WordPress, it generally does not require any changes, and we update that tested up to number when we’re able to.
I just tested the plugin on WordPress 5.6.2 (the latest) and found no issues with lead communication with Salesforce, so the issue seems to be with your particular site/configuration and not the WordPress version or the plugin itself.
If you’d like to provide more information here, we can try to assist you, or you’re welcome to find another solution.
- This reply was modified 5 years, 3 months ago by brilliantplugins.
I’m using 7.4 for local testing with no issues either. So this appears to be either an issue with 5.6.1 (not the plugin) or something specific to the WP install.
So it’s a PHP 7.4 conflict, not a WP 5.6.1 conflict. I’ll add it to our issue tracker.
Forum: Plugins
In reply to: [Brilliant Web-to-Lead for Salesforce] Return / Thanks URL IssueFYI- There’s no need to have
oidas a hidden field, the plugin passes that with the POST request automatically, and having it in your form code just invites direct spam to your via the web to lead API.Unfortunately, that doesn’t help — it looks like the form is stuck on the validation step. As I don’t know everything that’s running on your site, and can’t duplicate the issue on my development setup… it’s virtually impossible to diagnose the actual issue from afar — as it’s unique to your site’s config and mix of plugins, themes, and CSP.
Are you:
– Seeing any leads in Salesforce?
– Receiving any confirmation emails from the plugin?Does it work if the recaptcha is disabled?
Forum: Plugins
In reply to: [Brilliant Web-to-Lead for Salesforce] Return / Thanks URL IssueI suspect your Content Security Policy may have something to do with that?
The redirect is inline JS, so if your CSP is blocking that… it won’t execute.
I’m not even seeing it be output though… so there may be a different issue, but that screenshot does not show me the field config… so I can’t tell for sure.
Forum: Plugins
In reply to: [Brilliant Web-to-Lead for Salesforce] Not able to update email subject lineYou cannot alter the subject of the ADMIN email at this time only the email sent to the end user.
The
[Salesforce Web to Lead Submission] {form name}is the admin email subject.More control over email subject lines is on the todo list, but has not been released.
If you’re using the recaptcha in the plugin, you must disable that setting at Salesforce or all leads will be discarded.
This one?
<input type="hidden" id="sf_00N120000065sj4" class="w2linput hidden" name="00N120000065sj4" value="">Looks like you need a value for that field…
- This reply was modified 5 years, 7 months ago by brilliantplugins.
- This reply was modified 5 years, 7 months ago by brilliantplugins.
Forum: Plugins
In reply to: [Brilliant Web-to-Lead for Salesforce] Form triggering SF duplicate rulesNothing looks wrong to my eyes… sorry!
Forum: Plugins
In reply to: [Brilliant Web-to-Lead for Salesforce] Form triggering SF duplicate rulesWell, the plugin passes through the fields you define and the data the user enters… so if the email is being generated, Salesforce told the plugin “data received”.
If you want to post the form config I can take a look, but no guarantees…
Forum: Plugins
In reply to: [Brilliant Web-to-Lead for Salesforce] Wanting to add Pardot formsFilters, at present.
salesforce_w2l_after_submitAllows you to do something (read only) with the post data after it’s submitted to SalesForce.
e.g. Send it to another API, log it to a database, etc.
add_action('salesforce_w2l_after_submit', 'salesforce_w2l_after_submit_example', 10, 3 ); function salesforce_w2l_after_submit_example( $post, $form_id, $form_type ){ error_log( 'AFTER SUBMIT '.print_r($post,1) ); }Forum: Plugins
In reply to: [Brilliant Web-to-Lead for Salesforce] Field widthLooks like you figured out the answer was “CSS”?
Forum: Plugins
In reply to: [Brilliant Web-to-Lead for Salesforce] Customized email subjectNot yet, that’s planned for a future release.