Title: briefw's Replies | WordPress.org --- # briefw [ ](https://wordpress.org/support/users/briefw/) * [Profile](https://wordpress.org/support/users/briefw/) * [Topics Started](https://wordpress.org/support/users/briefw/topics/) * [Replies Created](https://wordpress.org/support/users/briefw/replies/) * [Reviews Written](https://wordpress.org/support/users/briefw/reviews/) * [Topics Replied To](https://wordpress.org/support/users/briefw/replied-to/) * [Engagements](https://wordpress.org/support/users/briefw/engagements/) * [Favorites](https://wordpress.org/support/users/briefw/favorites/) Search replies: ## Forum Replies Created Viewing 10 replies - 1 through 10 (of 10 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Constant Contact Forms] Constant Contact plugin update is crashing the website](https://wordpress.org/support/topic/constant-contact-plugin-update-is-crashing-the-website/) * [briefw](https://wordpress.org/support/users/briefw/) * (@briefw) * [7 months, 2 weeks ago](https://wordpress.org/support/topic/constant-contact-plugin-update-is-crashing-the-website/#post-18754205) * [@tw2113](https://wordpress.org/support/users/tw2113/) We had something similar happen with a “critical error” that crashed our site. I see a few threads reporting PHP issues, so not sure where to respond, but WPEngine said it is causing “critical error because it contains outdated code attempting to perform math on text strings, a practice that worked in older versions of PHP but causes a fatal crash in PHP 8.0 and above.” Is that helpful? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Constant Contact Forms] Uncaught ReferenceError: recaptchav3 is not defined](https://wordpress.org/support/topic/uncaught-referenceerror-recaptchav3-is-not-defined/) * [briefw](https://wordpress.org/support/users/briefw/) * (@briefw) * [8 months, 1 week ago](https://wordpress.org/support/topic/uncaught-referenceerror-recaptchav3-is-not-defined/#post-18725897) * [@tw2113](https://wordpress.org/support/users/tw2113/) Awesome! We have updated it and it seems to be working now. Thanks so much! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Constant Contact Forms] Uncaught ReferenceError: recaptchav3 is not defined](https://wordpress.org/support/topic/uncaught-referenceerror-recaptchav3-is-not-defined/) * [briefw](https://wordpress.org/support/users/briefw/) * (@briefw) * [8 months, 1 week ago](https://wordpress.org/support/topic/uncaught-referenceerror-recaptchav3-is-not-defined/#post-18725773) * [@tw2113](https://wordpress.org/support/users/tw2113/) Hi Michael! Thanks for responding. Is there any update/ETA on when this might be fixed? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Constant Contact Forms] CC Forms not adding subscribers or adding to wrong list or](https://wordpress.org/support/topic/cc-forms-not-adding-subscribers-or-adding-to-wrong-list-or/) * [briefw](https://wordpress.org/support/users/briefw/) * (@briefw) * [3 years ago](https://wordpress.org/support/topic/cc-forms-not-adding-subscribers-or-adding-to-wrong-list-or/page/2/#post-16902003) * Thanks! Though I’m not sure what you mean by “latest versions of the plugin” /“ alternative.” We using the version 2.1.0 of the plugin. Are you referring to something different? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Constant Contact Forms] CC Forms not adding subscribers or adding to wrong list or](https://wordpress.org/support/topic/cc-forms-not-adding-subscribers-or-adding-to-wrong-list-or/) * [briefw](https://wordpress.org/support/users/briefw/) * (@briefw) * [3 years ago](https://wordpress.org/support/topic/cc-forms-not-adding-subscribers-or-adding-to-wrong-list-or/page/2/#post-16901943) * I checked with our developer, and it does appear we had the plugin activated on our test/development site, too. We’ve disabled it there so it’s just active on our public site. We’ll report back if we continue to experience issues. * As a suggestion, maybe there could be a warning message or some other way to prevent users from using the plugin on two sites, to avoid this issue? * Thanks for all your help! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Constant Contact Forms] CC Forms not adding subscribers or adding to wrong list or](https://wordpress.org/support/topic/cc-forms-not-adding-subscribers-or-adding-to-wrong-list-or/) * [briefw](https://wordpress.org/support/users/briefw/) * (@briefw) * [3 years ago](https://wordpress.org/support/topic/cc-forms-not-adding-subscribers-or-adding-to-wrong-list-or/page/2/#post-16893687) * Also I just got a **Delivery Status Notification (Failure)** message for the email address you provided ([wordpresssupport@constantcontact.com](https://wordpress.org/support/users/briefw/replies/wordpresssupport@constantcontact.com?output_format=md)), so I’m not sure my logs went through. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Constant Contact Forms] CC Forms not adding subscribers or adding to wrong list or](https://wordpress.org/support/topic/cc-forms-not-adding-subscribers-or-adding-to-wrong-list-or/) * [briefw](https://wordpress.org/support/users/briefw/) * (@briefw) * [3 years ago](https://wordpress.org/support/topic/cc-forms-not-adding-subscribers-or-adding-to-wrong-list-or/page/2/#post-16893674) * Hi! I just emailed the debug logs. Thanks. * We have a checkbox to help screen out and prevent spam signups from being added to Constant Contact. Those spam signups still show up in the email notifications, though. We can consider using something else, but we really want to minimize the work a legitimate human subscribers need to do in order to sign up, which is why we’ve avoided CAPTCHA, etc. This seems like a separate issue though–we really just want to plugin to work as it’s supposed to! 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Constant Contact Forms] CC Forms not adding subscribers or adding to wrong list or](https://wordpress.org/support/topic/cc-forms-not-adding-subscribers-or-adding-to-wrong-list-or/) * [briefw](https://wordpress.org/support/users/briefw/) * (@briefw) * [3 years ago](https://wordpress.org/support/topic/cc-forms-not-adding-subscribers-or-adding-to-wrong-list-or/page/2/#post-16893589) * Thanks for looking into this. Yes, it seems like the form message should be tied to a list addition. (A form submission that doesn’t go to any list does not seem useful.) * I have indeed disabled the email notifications because we get so many spam/fake signups. I can reenable it to make sure we have some record of signups, and dig through for legit signups if needed. It’s just frustrating that we should have to do this as backup, and I wish the app would just work smoothly. * Will standby re: the send logs. I did also privately email with someone at [support2@constantcontact.com](https://wordpress.org/support/users/briefw/replies/support2@constantcontact.com?output_format=md) and sent them our debug log, if you’re able to find it that way. (They told me to post here as well.) Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Constant Contact Forms] CC Forms not adding subscribers or adding to wrong list or](https://wordpress.org/support/topic/cc-forms-not-adding-subscribers-or-adding-to-wrong-list-or/) * [briefw](https://wordpress.org/support/users/briefw/) * (@briefw) * [3 years ago](https://wordpress.org/support/topic/cc-forms-not-adding-subscribers-or-adding-to-wrong-list-or/page/2/#post-16893489) * I’m sorry, I did not see this response. Yes, we are having still issues with email signups transmitting via the WordPress plugin to Constant Contact, even when the checkbox is checked. It is randomly disconnecting, without alerting us. And from the front end, it tells the subscriber that the info has been received, but the email address does not make it to our Constant Contact database. * This happened again recently–we randomly stopped getting email signups around 07/06/23. When I discovered the issue and I tested it, no signups were coming through via “Other App” in our Constant Contacts list. I manually reconnected the plugin on 07/13/23 . * How do I send the debug logs? I don’t want to post them in a public form. * It seems like a major flaw that the WordPress plugin connection keeps breaking, and Constant Contact users don’t get any sort of notification when the connection breaks–and that subscribers continue to get the message that their info has transmitted, even though it hasn’t! Please help. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Constant Contact Forms] CC Forms not adding subscribers or adding to wrong list or](https://wordpress.org/support/topic/cc-forms-not-adding-subscribers-or-adding-to-wrong-list-or/) * [briefw](https://wordpress.org/support/users/briefw/) * (@briefw) * [3 years, 1 month ago](https://wordpress.org/support/topic/cc-forms-not-adding-subscribers-or-adding-to-wrong-list-or/#post-16846640) * We are having a similar problem after updated the WordPress Constant Contact Plugin to 2.0.3 and reconnecting it. You can find the form if you scroll to the footer here: [https://foodwise.org/](https://foodwise.org/) And here: [https://foodwise.org/subscribe/](https://foodwise.org/subscribe/) * I’m not seeing any new email addresses coming in. We used to get at least a few signups via the WP plugin on average per day (Source: “Other app” in CC), and those stopped somewhere around June 13. * I tried testing the form, and I get the message “Your information has been submitted” on the front end, but I’m not seeing the email address show up in our contacts in Constant Contact. * Please help. We need this form to be working. There should be a better way to test the plugin and know that our email signups are going through–and a way for us to receive sort of notification if it is not working. Viewing 10 replies - 1 through 10 (of 10 total)