Title: Brad Smith's Replies | WordPress.org --- # Brad Smith [ ](https://wordpress.org/support/users/bradsmith/) * [Profile](https://wordpress.org/support/users/bradsmith/) * [Topics Started](https://wordpress.org/support/users/bradsmith/topics/) * [Replies Created](https://wordpress.org/support/users/bradsmith/replies/) * [Reviews Written](https://wordpress.org/support/users/bradsmith/reviews/) * [Topics Replied To](https://wordpress.org/support/users/bradsmith/replied-to/) * [Engagements](https://wordpress.org/support/users/bradsmith/engagements/) * [Favorites](https://wordpress.org/support/users/bradsmith/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 15 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Error 525: Unable to create order. Please try again.](https://wordpress.org/support/topic/error-525-unable-to-create-order-please-try-again/) * [Brad Smith](https://wordpress.org/support/users/bradsmith/) * (@bradsmith) * [9 years, 12 months ago](https://wordpress.org/support/topic/error-525-unable-to-create-order-please-try-again/#post-7244368) * User reported error appeared when clicking ‘checkout’. Tried several times. * Cart showed these zero/zero entties as completed transactions. No confirmation emails sent though. * Seems a zero-qty/no-item-selected cart entry would be invalid. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Error 525: Unable to create order. Please try again.](https://wordpress.org/support/topic/error-525-unable-to-create-order-please-try-again/) * [Brad Smith](https://wordpress.org/support/users/bradsmith/) * (@bradsmith) * [9 years, 12 months ago](https://wordpress.org/support/topic/error-525-unable-to-create-order-please-try-again/#post-7244366) * Sry was unclear. The zero-dollar/zero-qty cart items were invalid. Result from user trying to work around error. One zero/zero for each attempt. * Clicked cancel for those zero/zero lines when I logged in under their account. Was then able to complete transaction they were attempting. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Error 525: Unable to create order. Please try again.](https://wordpress.org/support/topic/error-525-unable-to-create-order-please-try-again/) * [Brad Smith](https://wordpress.org/support/users/bradsmith/) * (@bradsmith) * [9 years, 12 months ago](https://wordpress.org/support/topic/error-525-unable-to-create-order-please-try-again/#post-7244364) * User reported “Error 525: Unable to create order. Please try again.” * Tried to reproduce under their login with no error. Transaction was successful. User did have several zero-item/zero-dollar cart entries. Maybe cart got confused? * Shipping is enabled but not calculated. Setup as ‘free’ with “to be quoted” label. Site is B2B PO-based. * At time of error Genesis Extender was only non-updated item. * Waiting to hear if others report errors. * System status report * ``` ### WordPress Environment ### Home URL: http://wf.southeasternproducts.com Site URL: http://wf.southeasternproducts.com WC Version: 2.5.5 Log Directory Writable: ✔ WP Version: 4.5.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – Language: en_US ### Server Environment ### Server Info: Apache PHP Version: 5.4.43 PHP Post Max Size: 64 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 SUHOSIN Installed: – MySQL Version: 5.5.42 Max Upload Size: 64 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 2.5.5 : woocommerce_sessions: ✔ woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_termmeta: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations: ✔ ### Active Plugins (22) ### Gravity Forms: by rocketgenius – 1.9.19 Enable Media Replace: by Måns Jonasson – 3.0.4 Export Users to CSV: by Ulrich Sossou – 1.0.0 Genesis Connect for WooCommerce: by StudioPress – 0.9.8 Genesis Extender: by The Cobalt Apps Team – 1.6.5 Genesis Simple Hooks: by Nathan Rice – 2.1.2 Genesis Visual Hook Guide: by Christopher Cochran – 0.9.5 Jetpack by WordPress.com: by Automattic – 4.0.2 Manage Notification E-mails: by Virgial Berveling – 1.2.0 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6 Search By SKU - for Woocommerce: by Matthew Lawson – 0.6.1 Sidebar Login: by Mike Jolley – 2.7.3 Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri INC – 1.7.17 Themedy Visual Designer: by Themedy – 1.1.6 Unattach and Re-attach Media Attachments: by davidn.de – 1.2 WooCommerce Catalog Visibility Options: by Lucas Stark – 2.8.0 WooCommerce Product Add-ons: by WooThemes – 2.7.17 WooCommerce Sequential Order Numbers: by SkyVerge – 1.6.1 WooCommerce Simply Order Export: by Ankit Gade – 2.0.7 WooCommerce: by WooThemes – 2.5.5 WooThemes Helper: by WooThemes – 1.6.2 WP-Mail-SMTP: by Callum Macdonald – 0.9.5 ### Settings ### Force SSL: – Currency: USD ($) Currency Position: left_space Thousand Separator: , Decimal Separator: . Number of Decimals: 2 ### API ### API Enabled: ✔ API Version: 3.1.0 ### WC Pages ### Shop Base: #359 - / Cart: #378 - /cart/ Checkout: #380 - /checkout/ My Account: #361 - /my-account/ ### Taxonomies ### Product Types: external (external) grouped (grouped) simple (simple) variable (variable) ### Theme ### Name: Clip Cart Child Theme Version: 1.3.2 Author URL: http://themedy.com Child Theme: ✔ Parent Theme Name: Genesis Parent Theme Version: 2.2.7 Parent Theme Author URL: http://www.studiopress.com/ WooCommerce Support: ✔ ### Templates ### Overrides: – ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Gravity Forms Advanced File Uploader] Persistent 'undefined' on file selection](https://wordpress.org/support/topic/persistent-undefined-on-file-selection/) * Thread Starter [Brad Smith](https://wordpress.org/support/users/bradsmith/) * (@bradsmith) * [10 years, 8 months ago](https://wordpress.org/support/topic/persistent-undefined-on-file-selection/#post-6569106) * Mixed up Gravity Forms file upload field with Advanced file upload field. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [WordPress 4.3 – Unable to disable sending password to users](https://wordpress.org/support/topic/wordpress-43-unable-to-disable-sending-password-to-users/) * [Brad Smith](https://wordpress.org/support/users/bradsmith/) * (@bradsmith) * [10 years, 8 months ago](https://wordpress.org/support/topic/wordpress-43-unable-to-disable-sending-password-to-users/page/2/#post-6452152) * [@nathan](https://profiles.wordpress.org/nathaningram/) Got several B2B sites which need a high-level of control over user communications. Your workaround is appreciated. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Activated Centralized Site Management and now can't access admin](https://wordpress.org/support/topic/activated-centralized-site-management-and-now-cant-access-admin/) * [Brad Smith](https://wordpress.org/support/users/bradsmith/) * (@bradsmith) * [11 years, 4 months ago](https://wordpress.org/support/topic/activated-centralized-site-management-and-now-cant-access-admin/page/2/#post-5589127) * Dude. This is so rocking awesome! * Jeremy, your plugin is going to make site updates so much easier. Thank you for your time and talent in creating this masterpiece. * There is one downside… clearly now see how many sites (some abandoned but not killed) are lacking in their updates. Ugh. I’m off to update’ville. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Activated Centralized Site Management and now can't access admin](https://wordpress.org/support/topic/activated-centralized-site-management-and-now-cant-access-admin/) * [Brad Smith](https://wordpress.org/support/users/bradsmith/) * (@bradsmith) * [11 years, 4 months ago](https://wordpress.org/support/topic/activated-centralized-site-management-and-now-cant-access-admin/page/2/#post-5589123) * Hey Jeremy, clicked JSON API. There is a ‘deactivate’ button so I guess its live now (or was live from previous 500-error click). From this screen then clicked‘ configure’ and ‘save configuration’. However, unclear on the next step. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Activated Centralized Site Management and now can't access admin](https://wordpress.org/support/topic/activated-centralized-site-management-and-now-cant-access-admin/) * [Brad Smith](https://wordpress.org/support/users/bradsmith/) * (@bradsmith) * [11 years, 4 months ago](https://wordpress.org/support/topic/activated-centralized-site-management-and-now-cant-access-admin/page/2/#post-5589121) * Got the 500 Internal Server Error immediately after clicking the activate link while using Chrome. Front-end stayed up with no issues. Only admin admin back- end was down. * Chrome ’empty cache + hard reload’ unsuccessful to access admin. Able to open admin in another browser. Cleared Chrome history and then able to access admin. * The ‘Site Management’ is now missing from the module list. Gremlins must have eaten it. Now fearful of that gremlin-infested activate button. * WP 4.1, PhP 5.3, MySql 5.5.32 * [@jeremy](https://wordpress.org/support/users/jeremy/) Herve, link to server log sent via jetpack support contact form. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sidebar Login] Page does not refresh after login](https://wordpress.org/support/topic/page-does-not-refresh-after-login/) * [Brad Smith](https://wordpress.org/support/users/bradsmith/) * (@bradsmith) * [12 years, 4 months ago](https://wordpress.org/support/topic/page-does-not-refresh-after-login/#post-3965486) * Hey Mortydot thanks for posting this fix. Very much appreciated. * Is there a way to cycle back to a _clean_ url? Not appended with “/?random_cach_fix =414272794612” * Do you know if a fix will be incorporated into a future plugin update? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Hide Prices](https://wordpress.org/support/topic/hide-prices/) * [Brad Smith](https://wordpress.org/support/users/bradsmith/) * (@bradsmith) * [13 years, 1 month ago](https://wordpress.org/support/topic/hide-prices/#post-3215974) * Hey Sumim, I’m using the Catalog Visibility Options extension. I added the users I knew in advance could view pricing but then blocked new users from registering. * You want to approve/deny registrations as they occur. Here are some plugins that may be a good fit: [http://wordpress.org/extend/plugins/search.php?q=Register+Admin+Approval&sort=](http://wordpress.org/extend/plugins/search.php?q=Register+Admin+Approval&sort=) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [WooCommerce: remove related products info](https://wordpress.org/support/topic/woocommerce-remove-related-products-info/) * [Brad Smith](https://wordpress.org/support/users/bradsmith/) * (@bradsmith) * [13 years, 3 months ago](https://wordpress.org/support/topic/woocommerce-remove-related-products-info/page/2/#post-2580929) * [@brian](https://wordpress.org/support/users/brian/) Thanks for posting the related items cart filter. Very much appreciated. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Hide Prices](https://wordpress.org/support/topic/hide-prices/) * [Brad Smith](https://wordpress.org/support/users/bradsmith/) * (@bradsmith) * [13 years, 3 months ago](https://wordpress.org/support/topic/hide-prices/#post-3215956) * I’d like to hide _all_ pricing as I’m using this cart as a ‘request for quote’ tool. Would this addition to the functions file hide _all_ pricing? Really unsure of what I wrote. Thanks. * ``` /** * Hides all pricing */ function hide_all_wc_prices( $price, $product ) { return ''; } add_filter( 'woocommerce_get_price_html'), 'hide_all_wc_prices',); ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] [Plugin: NextGEN Gallery] Resize & Thumbnail creation not working](https://wordpress.org/support/topic/plugin-nextgen-gallery-resize-thumbnail-creation-not-working/) * [Brad Smith](https://wordpress.org/support/users/bradsmith/) * (@bradsmith) * [14 years, 6 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-resize-thumbnail-creation-not-working/page/2/#post-2390288) * My hosting company BlueHost suggested adding a php.ini file to increase memory size instead of editing the wp-config.php file. I got step-by-step instructions through chat support. * Accomplished with a few well-written steps using the cPanel. They recommend a max memory of 128 MB. * Perhaps this is an alternative to consider as it is button pushing oriented vs code writing/editing. Not sure if it is limited to host providers with cPanel interfaces. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] [Plugin: NextGEN Gallery] Resize & Thumbnail creation not working](https://wordpress.org/support/topic/plugin-nextgen-gallery-resize-thumbnail-creation-not-working/) * [Brad Smith](https://wordpress.org/support/users/bradsmith/) * (@bradsmith) * [14 years, 6 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-resize-thumbnail-creation-not-working/#post-2390234) * How do I change my memory settings? Is this adjustment on my computer or the server etc? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] [Plugin: NextGEN Gallery] Resize & Thumbnail creation not working](https://wordpress.org/support/topic/plugin-nextgen-gallery-resize-thumbnail-creation-not-working/) * [Brad Smith](https://wordpress.org/support/users/bradsmith/) * (@bradsmith) * [14 years, 6 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-resize-thumbnail-creation-not-working/#post-2390224) * I’m getting the same thing. The thumbnail scroll bar runs but just hangs at the end without creating the thumbnail. Viewing 15 replies - 1 through 15 (of 15 total)