Title: Matt's Replies | WordPress.org --- # Matt [ ](https://wordpress.org/support/users/boxwebdesign/) * [Profile](https://wordpress.org/support/users/boxwebdesign/) * [Topics Started](https://wordpress.org/support/users/boxwebdesign/topics/) * [Replies Created](https://wordpress.org/support/users/boxwebdesign/replies/) * [Reviews Written](https://wordpress.org/support/users/boxwebdesign/reviews/) * [Topics Replied To](https://wordpress.org/support/users/boxwebdesign/replied-to/) * [Engagements](https://wordpress.org/support/users/boxwebdesign/engagements/) * [Favorites](https://wordpress.org/support/users/boxwebdesign/favorites/) Search replies: ## Forum Replies Created Viewing 11 replies - 1 through 11 (of 11 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Variations not displaying](https://wordpress.org/support/topic/variations-not-displaying-2/) * Thread Starter [Matt](https://wordpress.org/support/users/boxwebdesign/) * (@boxwebdesign) * [5 years, 1 month ago](https://wordpress.org/support/topic/variations-not-displaying-2/#post-14309876) * Any news on this? Woocommerce Email support is not helping at all!! This problem keeps happening over and over, variations are not displaying on the front end even though I resaved the products that had issues a couple of days ago. We are loosing sales due to this stupid issue, any idea? Any help from Woocommerce??? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Variations not displaying](https://wordpress.org/support/topic/variations-not-displaying-2/) * Thread Starter [Matt](https://wordpress.org/support/users/boxwebdesign/) * (@boxwebdesign) * [5 years, 1 month ago](https://wordpress.org/support/topic/variations-not-displaying-2/#post-14298300) * Yes it happened for sure in products that already were updated once to solve this same problem, but also to products that did not present the issue before. I tried increasing the PHP time limit and PHP max input vars but the problem is still there. - This reply was modified 5 years, 1 month ago by [Matt](https://wordpress.org/support/users/boxwebdesign/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Variations not displaying](https://wordpress.org/support/topic/variations-not-displaying-2/) * Thread Starter [Matt](https://wordpress.org/support/users/boxwebdesign/) * (@boxwebdesign) * [5 years, 1 month ago](https://wordpress.org/support/topic/variations-not-displaying-2/#post-14289121) * Thanks for your answer. Here’s the report: * ``` ### WordPress Environment ### WordPress address (URL): https://staging.fortuny.shop Site address (URL): https://staging.fortuny.shop WC Version: 5.1.0 REST API Version: ✔ 5.1.0 WC Blocks Version: ✔ 4.4.3 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 2.0.2 Log Directory Writable: ✔ WP Version: 5.7 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: ✔ WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.27 PHP Post Max Size: 64 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.64.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.27-MariaDB-0+deb10u1 Max Upload Size: 64 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 5.1.0 WC Database Prefix: wp_ Total Database Size: 796.81MB Database Data Size: 583.08MB Database Index Size: 213.73MB wp_woocommerce_sessions: Data: 0.17MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.34MB + Index: 0.13MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 4.52MB + Index: 4.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + 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Engine InnoDB wp_toolset_associations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_toolset_post_guid_id: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_toolset_relationships: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_toolset_type_sets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 2.52MB + Index: 0.84MB + Engine InnoDB wp_users: Data: 0.06MB + Index: 0.05MB + Engine InnoDB wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wcsc_error_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wcsc_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.13MB + Index: 0.09MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.06MB + Index: 0.06MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.22MB + Index: 0.25MB + Engine InnoDB wp_wc_order_stats: Data: 0.14MB + Index: 0.16MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.13MB + Index: 0.14MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 2.52MB + Index: 3.61MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfblockediplog: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wfconfig: Data: 0.50MB + Index: 0.00MB + Engine InnoDB wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wffilemods: Data: 6.52MB + Index: 0.00MB + Engine InnoDB wp_wfhits: Data: 0.45MB + Index: 0.25MB + Engine InnoDB wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wfknownfilelist: Data: 4.52MB + Index: 0.00MB + Engine InnoDB wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wflogins: Data: 0.41MB + Index: 0.17MB + Engine InnoDB wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfnotifications: Data: 0.11MB + Index: 0.00MB + Engine InnoDB wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woobe_history: Data: 0.66MB + Index: 0.28MB + Engine MyISAM wp_woobe_history_bulk: Data: 0.01MB + Index: 0.01MB + Engine MyISAM wp_wpmailsmtp_tasks_meta: Data: 0.01MB + Index: 0.00MB + Engine MyISAM wp_yith_wcwl: Data: 0.06MB + Index: 0.02MB + Engine InnoDB wp_yith_wcwl_lists: Data: 0.08MB + Index: 0.05MB + Engine InnoDB wp_ylc_chat_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ylc_chat_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_ylc_chat_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ylc_offline_messages: Data: 0.09MB + Index: 0.00MB + Engine InnoDB wp_yoast_indexable: Data: 22.34MB + Index: 1.99MB + Engine MyISAM wp_yoast_indexable_hierarchy: Data: 1.23MB + Index: 2.86MB + Engine MyISAM wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_yoast_primary_term: Data: 0.41MB + Index: 0.43MB + Engine MyISAM wp_yoast_seo_links: Data: 1.52MB + Index: 0.48MB + Engine InnoDB wp_yoast_seo_meta: Data: 2.52MB + Index: 0.00MB + Engine InnoDB wp_ywrr_email_blocklist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ywrr_email_schedule: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### amp_validated_url: 1 attachment: 19999 blocks: 65 boxzilla-box: 5 customize_changeset: 1 featured_item: 146 flamingo_contact: 40 flamingo_inbound: 30 gfw_report: 1 jetpack_migration: 2 jp_img_sitemap: 1 jp_sitemap: 1 jp_sitemap_master: 1 nav_menu_item: 811 oembed_cache: 44 page: 445 polylang_mo: 2 popupbuilder: 64 popup_theme: 6 post: 140 product: 5944 product_variation: 8412 rnoc_order_coupon: 4 shop_coupon: 64 shop_order: 1034 shop_order_refund: 53 spucpt: 25 wpcf7_contact_form: 35 wpforms: 2 ylc-macro: 1 ywrac_cart: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ❌Error messages should not be shown to visitors. ### Active Plugins (1) ### WooCommerce: by Automattic – 5.1.0 ### Inactive Plugins (51) ### Abandoned Cart Lite for WooCommerce: by Tyche Softwares – 5.8.8 Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.8 Antispam Bee: by pluginkollektiv – 2.9.4 Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.7.7 BEAR - Bulk Editor and Products Manager: by realmag777 – 2.0.7 Classic Editor: by WordPress Contributors – 1.6 Contact Form 7: by Takayuki Miyoshi – 5.4 Contact Form 7 Multilingual: by OnTheGoSystems – 1.0.2 Cookie and Consent Solution for the GDPR & ePrivacy: by iubenda – 2.4.3 Facebook for WooCommerce: by Facebook – 2.3.5 Hotjar: by Hotjar – 1.0.9 HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 7.52.143 HubSpot for WooCommerce: by MakeWebBetter – 1.0.7 Mailchimp for WooCommerce: by Mailchimp – 2.5.1 Media File Renamer: by Jordy Meow – 5.1.8 Meta Box: by MetaBox.io – 5.3.9 No CAPTCHA reCAPTCHA: by MailOptin Team – 1.3.4 No CAPTCHA reCAPTCHA for WooCommerce: by MailOptin Team – 1.2.6 Popup Builder: by Sygnoos – 3.81 Query Monitor: by John Blackbourn – 3.6.7 ReCaptcha v2 for Contact Form 7: by IQComputing – 1.3.3 Redirection: by John Godley – 5.0.1 Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.13 WC Multiple Email Recipients: by Con Schneider – 1.4.0 WooCommerce Conversion Tracking: by woopt – 1.8.28 WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1 WooCommerce Multilingual: by OnTheGoSystems – 4.11.3 WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.8.3 WooCommerce Sendinblue Newsletter Subscription: by Sendinblue – 2.0.12 WooCommerce Stripe Gateway: by WooCommerce – 5.0.0 WooCommerce Table Rate Shipping Pro: by PluginHive – 3.2.6 WooSidebars: by WooCommerce – 1.4.5 Wordfence Assistant: by Wordfence – 1.0.7 Wordfence Security: by Wordfence – 7.5.2 WordPress Users & WooCommerce Customers Import Export(BASIC): by WebToffee – 2.1.0 WP All Export: by Soflyy – 1.2.7 WP Mail SMTP: by WPForms – 2.7.0 WPML CMS Nav: by OnTheGoSystems – 1.5.5 WPML Media: by OnTheGoSystems – 2.6.4 WPML Multilingual CMS: by OnTheGoSystems – 4.4.10 WPML Sticky Links: by OnTheGoSystems – 1.5.4 WPML String Translation: by OnTheGoSystems – 3.1.8 WPML Translation Management: by OnTheGoSystems – 2.10.6 WP Rocket: by WP Media – 3.8.8 WP Rocket | Deactivate WooCommerce Refresh Cart Fragments Cache: by WP Rocket Support Team – WP Sheet Editor - WooCommerce Products: by WP Sheet Editor – 1.7.2 YITH WooCommerce Brands Add-on: by YITH – 1.4.2 YITH WooCommerce Wishlist: by YITH – 3.0.20 Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.2 Yoast SEO: by Team Yoast – 16.1.1 Yoast SEO Multilingual: by OnTheGoSystems – 1.3.0 ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php maintenance.php: maintenance.php ### Settings ### API Enabled: ✔ Force SSL: – Currency: EUR (€) Currency Position: right Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) outofstock (outofstock-en_in) outofstock (outofstock-en_us) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #62 - /shop/ Cart: #61 - /cart/ Checkout: #60 - /checkout/ My account: #59 - /my-account/ Terms and conditions: #3975 - /terms-and-conditions/ ### Theme ### Name: Twenty Twenty-One Version: 1.2 Author URL: https://wordpress.org/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Canceled: 46 Oldest: 2021-03-08 12:14:46 +0100 Newest: 2021-04-06 12:40:50 +0200 Complete: 23,826 Oldest: 2021-03-12 11:07:13 +0100 Newest: 2021-04-07 17:43:42 +0200 Failed: 66,996 Oldest: 2019-06-25 12:33:15 +0200 Newest: 2021-04-07 10:09:33 +0200 Pending: 4 Oldest: 2021-04-07 17:58:42 +0200 Newest: 2021-04-12 18:17:39 +0200 ### Status report information ### Generated at: 2021-04-07 17:44:38 +02:00 ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Shipping zones requiring states](https://wordpress.org/support/topic/shipping-zones-requiring-states/) * [Matt](https://wordpress.org/support/users/boxwebdesign/) * (@boxwebdesign) * [6 years, 1 month ago](https://wordpress.org/support/topic/shipping-zones-requiring-states/#post-12572729) * Great, thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Shipping zones requiring states](https://wordpress.org/support/topic/shipping-zones-requiring-states/) * [Matt](https://wordpress.org/support/users/boxwebdesign/) * (@boxwebdesign) * [6 years, 1 month ago](https://wordpress.org/support/topic/shipping-zones-requiring-states/#post-12549322) * THANK YOU! This was extremely helpful! In my case I edited the code in a slightly different way, here it is: * ``` public function is_package_shippable( $package ) { if ( empty( $package['destination']['country'] ) ) { return false; } $country = $package['destination']['country']; $countries = array_keys( WC()->countries->get_shipping_countries() ); if ( ! in_array( $country, $countries, true ) ) { return false; } /* $states = WC()->countries->get_states( $country ); if ( is_array( $states ) && ! empty( $states ) && ! isset( $states[ $package['destination']['state'] ] ) ) { return false; } */ return true; } ``` * I left uncommented the country part and now it’s working as expected. Thank you very much for your help! - This reply was modified 6 years, 1 month ago by [Matt](https://wordpress.org/support/users/boxwebdesign/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Shipping zones requiring states](https://wordpress.org/support/topic/shipping-zones-requiring-states/) * [Matt](https://wordpress.org/support/users/boxwebdesign/) * (@boxwebdesign) * [6 years, 1 month ago](https://wordpress.org/support/topic/shipping-zones-requiring-states/#post-12548221) * Same issue here (www.fortuny.shop) after latest upgrade, the shipping calculator is showing “No shipping options were found for …” until the full address is filled. * Hope there will be a quick fix on this as it’s making waste a lot of time to both company employees to get shipping quotations and customers of the website. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] No Shipping Options to Canada, UK, New Zealand?](https://wordpress.org/support/topic/no-shipping-options-to-canada-uk-new-zealand/) * [Matt](https://wordpress.org/support/users/boxwebdesign/) * (@boxwebdesign) * [6 years, 2 months ago](https://wordpress.org/support/topic/no-shipping-options-to-canada-uk-new-zealand/#post-12543339) * Same issue here, everything worked fine before Woocommerce update some days ago. Customers should be able to preview the shipping costs before entering the whole address. Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] PayPal payments using Woocommerce not working and redirecting to Paypal homepage](https://wordpress.org/support/topic/paypal-payments-using-woocommerce-not-working-and-redirecting-to-paypal-homepage/) * Thread Starter [Matt](https://wordpress.org/support/users/boxwebdesign/) * (@boxwebdesign) * [6 years, 4 months ago](https://wordpress.org/support/topic/paypal-payments-using-woocommerce-not-working-and-redirecting-to-paypal-homepage/#post-12257059) * I solved deactivating all plugins and discovering that it was the Product Attachment for WooCommerce by Thedotstore. I don’t know the specific reason, but now I’m not using that plugin anymore and replaced it with something else. Thank you anyway * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Woocommerce Analytics in other currencies](https://wordpress.org/support/topic/woocommerce-analytics-in-other-currencies/) * Thread Starter [Matt](https://wordpress.org/support/users/boxwebdesign/) * (@boxwebdesign) * [6 years, 5 months ago](https://wordpress.org/support/topic/woocommerce-analytics-in-other-currencies/#post-12235440) * WPML solved the problem, it was their bug. So it’s solved thanks to their support. Thank you anyway * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH Live Chat] Error displayed on chat front-end](https://wordpress.org/support/topic/error-displayed-on-chat-front-end/) * Thread Starter [Matt](https://wordpress.org/support/users/boxwebdesign/) * (@boxwebdesign) * [6 years, 11 months ago](https://wordpress.org/support/topic/error-displayed-on-chat-front-end/#post-11637388) * Any news? Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YITH Live Chat] Error displayed on chat front-end](https://wordpress.org/support/topic/error-displayed-on-chat-front-end/) * Thread Starter [Matt](https://wordpress.org/support/users/boxwebdesign/) * (@boxwebdesign) * [6 years, 11 months ago](https://wordpress.org/support/topic/error-displayed-on-chat-front-end/#post-11629812) * Same thing after saving the plugin options. Viewing 11 replies - 1 through 11 (of 11 total)