blossomthemessupport
Forum Replies Created
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Forum: Themes and Templates
In reply to: [Blossom Feminine] Slider cut off imagesHi @johannaflorez,
The recommended image size for the slider is 1920x649px. Please upload an image of this dimension to avoid automatic cropping.
If you face any issues or have questions, kindly let us know.
You can also contact our dedicated email support team here.
Hi @leighboys,
I checked your site and found that the issue is already resolved.
If you face any issues or need assistance, kindly let us know.
Forum: Themes and Templates
In reply to: [Blossom Feminine] Newsletter FormHi @titosmucki,
You can refer to this article to setup the newsletter and integrate the email platform – https://blossomthemes.com/how-to-add-email-subscription-to-wordpress/
No, you don’t need the Pro version. The plugin and its features are absolutely free.
Kindly let us know if you need any assistance or have questions.
Forum: Themes and Templates
In reply to: [Blossom Recipe] Error obtained by using this pluginHi @jayasankarn,
Can you please share the screenshot of the issue sent to you by Google Search Console?
Forum: Themes and Templates
In reply to: [Blossom Coach] Front pageHi @lavega45,
We are sorry that we are unable to understand your query. Can you please provide some specifics including a screenshot to explain your issues?
Yes, it is possible to change the homepage and configure according to your requirement.
Note: We provide dedicated and quick email support to all our users so you can also contact our support team here if you face any issue or have questions in the future.
Hi @546451cc,
We checked your site and even on our end but couldn’t replicate the issue you mentioned.
Your site is working fine now. Sometimes such issues are more likely to be caused due to plugins conflict.
If such things happen, we would suggest you deactivate all the plugins except the recommended one and hard reload your site. If this fixes the issue, activate the essential plugins one by one and check your site at the same time to find the conflicting plugin.
If you are still facing any issues or have questions, kindly let us know.
Note: We provide dedicated and quick email support to all our users so you can also contact our support team here if you face any issue or have questions in the future.
Forum: Themes and Templates
In reply to: [Blossom Chic] Blog page doesn’t show any content or footerHi @itschaberlin,
We checked your site and everything seems fine now. Kindly let us know if we missed anything on your site.
Also, I noticed that you haven’t updated the theme to the latest version. I would suggest you update the themes and plugins whenever an update is available.
Note: We provide dedicated and quick email support to all our users so you can also contact our support team here if you face any issue or have questions in the future.
Forum: Themes and Templates
In reply to: [Blossom Pin] Not optimized for mobile deviceHi @kadackaya,
All our themes are optimized for SEO and are mobile friendly. Please ensure that you have unchecked “Discourage search engines from indexing this site” under Dashboard > Settings > Reading – http://prntscr.com/o72y7r so that your site is indexable.
Can you please provide your site URL so that we can check and inspect the mobile-friendly issue?
Note: We provide dedicated and quick email support to all our users so you can also contact our support team here if you face any issue or have questions in the future.
Forum: Themes and Templates
In reply to: [Blossom Spa] Install and configure of Free Ver of ThemeHi @ananddevops,
The screenshot you shared doesn’t really include the screenshot of the classes that you have tried adding.
You can add your classes in the services section using Blossom: Icon Text widget with image, a short description and a Read More button.
You also need to create a dedicated page for all your classes so that you can link them with readmore button.
Since you have created pages for each of your classes, you can then add them in the menu. Anyone who clicks in the menu item will be redirected to the class page.
I hope this clears your confusion.
Note: We provide dedicated and quick email support to all our users so you can also contact our support team here if you face any issue or have questions in the future.
Hi @tcgulati,
The option to disable the Shop description is available under Dashboard > Appearance > Customize > General Settings > Shop Settings. Here’s the screenshot – http://prntscr.com/o72ll4
Note: We provide dedicated and quick email support to all our users so you can also contact our support team here if you face any issue or have questions in the future.
Forum: Themes and Templates
In reply to: [Blossom Beauty] Size Slider fontHi @jmirusr,
I checked your site and found that you are using a theme from another company.
Yes, the font-size and location of text in the slider can be changed. Please switch back to our theme so that we can provide you with CSS code.
But, there is no option to add the author and posted date in the slider without modifying the theme file.
Note: We provide a dedicated and quick email support to all our users so you can also contact our support team here if you face any issue or have questions in the future.
Forum: Themes and Templates
In reply to: [Blossom Diva] Changing the Widget Background ColorYou can change the widget title and its background color with CSS. Please add the below code in Additional CSS via Dashboard > Appearance > Customize > Additional CSS.
/** Widget Title background color */ .widget .widget-title { background: #FEEAE3; } /** Widget Background Color */ #secondary .widget { background: #FEEAE3; }I hope this helps.
Note: We provide dedicated and quick email support to all our users so we would like you to contact our support team here if you face any issue or have questions in the future.
Forum: Themes and Templates
In reply to: [Fashion Lifestyle] Custom FontsHi @ranchroots,
I checked your site and found that you are using custom font “oh-darling” for the title. When analyzing your site, I found that the font is not enqueued so it is not loading. I request you contact the Beaver Builder support team to address this issue regarding why the font is not enqueued though you have used while making the pages.
Please update us with the status after you hear from them.
Forum: Themes and Templates
In reply to: [Fashion Lifestyle] Custom FontsHi @jdembowski,
Sincere apologies. I didn’t meant to ignore the moderator comment.
I will address her issue in the forum.
Forum: Themes and Templates
In reply to: [Blossom Fashion] Preview Could Not Be LoadedHi @carlidorlynn,
We have replied your email and still haven’t heard from you in our support email. Please reply back.