Title: bjm26's Replies | WordPress.org

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# bjm26

  [  ](https://wordpress.org/support/users/bjm26/)

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## Forum Replies Created

Viewing 7 replies - 1 through 7 (of 7 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Stock QTY increases without manual adjustment.](https://wordpress.org/support/topic/stock-qty-increases-without-manual-adjustment/)
 *  Thread Starter [bjm26](https://wordpress.org/support/users/bjm26/)
 * (@bjm26)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/stock-qty-increases-without-manual-adjustment/#post-11205648)
 * Good Evening
 * Thanks very much for the detailed reply. We appreciate the suggestions. We started
   a process of elimination last week, however the issue only occurs in about 1 
   in 10 orders (actual orders, not dummy orders). In our own testing of 10 orders
   we were unable to reproduce the issue at all. Subsequently, we saw the issue 
   arise from an order after our testing without making any chancing to plugins 
   or themes. The worry here is that 10 plugins x 10 tests = 100 tests to find the
   issue. We suspect we may just need to go down this path.
 * However, is there any audit / debugging tool that we can utilise that will likely
   provide sufficient detail regarding what files / events are triggering the stock
   qty change? We’re currently using WP Security Audit Log, but can’t seem to get
   granular or detailed enough information.
 * Thanks again in advance.
    Brad
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Inventory Not Reducing Codisto LINQ](https://wordpress.org/support/topic/inventory-not-reducing-codisto-linq/)
 *  Thread Starter [bjm26](https://wordpress.org/support/users/bjm26/)
 * (@bjm26)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/inventory-not-reducing-codisto-linq/#post-11202981)
 * Issue is not related to LINQ. Marking as resolved and moving to general woocommerce
   issue.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Inventory Not Reducing Codisto LINQ](https://wordpress.org/support/topic/inventory-not-reducing-codisto-linq/)
 *  Thread Starter [bjm26](https://wordpress.org/support/users/bjm26/)
 * (@bjm26)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/inventory-not-reducing-codisto-linq/#post-11182241)
 * Hello
    We can confirm this is not a CODISTO issue. Could anybody shed some light
   on why this may be happening so randomly? Perhaps a caching issue? Thanks Brad
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Inventory Not Reducing Codisto LINQ](https://wordpress.org/support/topic/inventory-not-reducing-codisto-linq/)
 *  Thread Starter [bjm26](https://wordpress.org/support/users/bjm26/)
 * (@bjm26)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/inventory-not-reducing-codisto-linq/#post-11178181)
 * Thanks Luke
 * All of the transactional tables appear to be innodb.
 * We will go ahead and contact support.
 * Thanks
    Brad
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Inventory Not Reducing Codisto LINQ](https://wordpress.org/support/topic/inventory-not-reducing-codisto-linq/)
 *  Thread Starter [bjm26](https://wordpress.org/support/users/bjm26/)
 * (@bjm26)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/inventory-not-reducing-codisto-linq/#post-11178159)
 * Hello
    Unfortunately this is beyond our understanding (we are a small business
   without an IT department). Can somebody from Codisto look into this in further
   detail for us? Previously the Codisto support representative had advised that
   it was not an issue with Codisto LINQ causing the incorrect inventory updates.
   Thanks Brad
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Inventory Not Reducing Codisto LINQ](https://wordpress.org/support/topic/inventory-not-reducing-codisto-linq/)
 *  Thread Starter [bjm26](https://wordpress.org/support/users/bjm26/)
 * (@bjm26)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/inventory-not-reducing-codisto-linq/#post-11178124)
 * Thanks Luke,
 * In response to your initial question, majority of tables use innodb, however 
   we note that some use myISAM.
 * Regarding the log output, we’re aware that this is our domain address and we’re
   reasonably sure the issue is not due to LINQ, unless LINQ is somehow triggering
   an edit / update on the product after the initial inventory reduction.
 * What we are unable to ascertain is why AFTER LINQ does what it is supposed to(
   i.e. reduce inventory by 1 when a woocommerce order is created), another process
   is somehow triggered (randomly, by the above user agent) to change the inventory
   in an invalid manner.
 * Thanks
    Brad
    -  This reply was modified 7 years, 4 months ago by [bjm26](https://wordpress.org/support/users/bjm26/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Inventory Not Reducing Codisto LINQ](https://wordpress.org/support/topic/inventory-not-reducing-codisto-linq/)
 *  Thread Starter [bjm26](https://wordpress.org/support/users/bjm26/)
 * (@bjm26)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/inventory-not-reducing-codisto-linq/#post-11177981)
 * Hi Luke,
 * I will get back to you on this within the day. Just out of the office at the 
   moment.
 * All – I have installed an Audit logger on the site and see the following event
   triggered (not sure what is triggering this) after LINQ reduces stock as a consequence
   of a sale:
 * array(
    ClientIP => 103.18.109.170 EditorLinkProduct => [https://www.shopperholic.com.au/wp-admin/post.php?post=325&action=edit](https://www.shopperholic.com.au/wp-admin/post.php?post=325&action=edit)
   NewValue => 3 ProductStatus => publish ProductTitle => NutriBullet RX 1700 – 
   N171007M Severity => 4 UserAgent => WordPress/5.0.3; [https://www.shopperholic.com.au](https://www.shopperholic.com.au)
   Username => Website Visitor )
 * I have no idea what is triggering this. Could anybody shed some light on this?
 * Thanks
    Brad
    -  This reply was modified 7 years, 4 months ago by [bjm26](https://wordpress.org/support/users/bjm26/).

Viewing 7 replies - 1 through 7 (of 7 total)