Title: Davood Denavi's Replies - page 9 | WordPress.org --- # Davood Denavi [ ](https://wordpress.org/support/users/binarywc/) * [Profile](https://wordpress.org/support/users/binarywc/) * [Topics Started](https://wordpress.org/support/users/binarywc/topics/) * [Replies Created](https://wordpress.org/support/users/binarywc/replies/) * [Reviews Written](https://wordpress.org/support/users/binarywc/reviews/) * [Topics Replied To](https://wordpress.org/support/users/binarywc/replied-to/) * [Engagements](https://wordpress.org/support/users/binarywc/engagements/) * [Favorites](https://wordpress.org/support/users/binarywc/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 121 through 135 (of 2,815 total) [←](https://wordpress.org/support/users/binarywc/replies/page/8/?output_format=md) [1](https://wordpress.org/support/users/binarywc/replies/?output_format=md) [2](https://wordpress.org/support/users/binarywc/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/binarywc/replies/page/3/?output_format=md)… [8](https://wordpress.org/support/users/binarywc/replies/page/8/?output_format=md) 9 [10](https://wordpress.org/support/users/binarywc/replies/page/10/?output_format=md)… [186](https://wordpress.org/support/users/binarywc/replies/page/186/?output_format=md) [187](https://wordpress.org/support/users/binarywc/replies/page/187/?output_format=md) [188](https://wordpress.org/support/users/binarywc/replies/page/188/?output_format=md) [→](https://wordpress.org/support/users/binarywc/replies/page/10/?output_format=md) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [update breaks my site](https://wordpress.org/support/topic/update-breaks-my-site-4/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [4 years, 9 months ago](https://wordpress.org/support/topic/update-breaks-my-site-4/#post-15037534) * This might be a caching issue or it could possibly be an issue with the WPD hide login plugin that you’re using. I see you said you are using wp rocket for caching, I do caching at the server level not using plugins. I’d suggest disabling the WPD hide login plugin by changing only the name of only that plugins folder and adding * > .hold * to the end of its name. * I hope this helps. Happy blogging! * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Page and Post](https://wordpress.org/support/topic/page-and-post-2/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [4 years, 9 months ago](https://wordpress.org/support/topic/page-and-post-2/#post-15037485) * Posts are for blog content. Pages are for your websites core copy such as an about page and your homepage. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Adding the word ‘MENU’ to our hamburger menu](https://wordpress.org/support/topic/adding-the-word-menu-to-our-hamburger-menu/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [4 years, 9 months ago](https://wordpress.org/support/topic/adding-the-word-menu-to-our-hamburger-menu/#post-15037476) * Yes, my apologies for not looking closer at your website yesterday. I would have known it was Astra by looking at it since I’ve worked with Astra a few times. I have tagged Astra in this thread for you. In the future you can get support for Astra theme by going here [https://wordpress.org/support/theme/astra/](https://wordpress.org/support/theme/astra/) * I looked at your website just now and it looks great! I would suggest making sure you have an SSL certificate that is correctly configured. You’ll need to contact your hosting provider for help with that. - This reply was modified 4 years, 9 months ago by [Davood Denavi](https://wordpress.org/support/users/binarywc/). * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Remove extra Page](https://wordpress.org/support/topic/remove-extra-page/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [4 years, 9 months ago](https://wordpress.org/support/topic/remove-extra-page/#post-15033817) * Sounds like a question that would be best answered by Astra support [https://wordpress.org/support/theme/astra/](https://wordpress.org/support/theme/astra/) or Elementor support [https://wordpress.org/support/plugin/elementor/](https://wordpress.org/support/plugin/elementor/). I’ve tagged both Elementor and Astra. * You may also want to consider using the health check and troubleshooting plugin to be sure there are no conflicts with other plugins you might be using causing the errors [https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Adding the word ‘MENU’ to our hamburger menu](https://wordpress.org/support/topic/adding-the-word-menu-to-our-hamburger-menu/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [4 years, 9 months ago](https://wordpress.org/support/topic/adding-the-word-menu-to-our-hamburger-menu/#post-15033774) * This is a better question that would be best answered by your theme developer because some themes have a default option which uses the word menu instead of the hamburger menu. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Mixed content](https://wordpress.org/support/topic/mixed-content-46/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [4 years, 9 months ago](https://wordpress.org/support/topic/mixed-content-46/#post-15033766) * This sounds like a host issue with your SSL certificate to me! I’d suggest contacting your developer or Web hosting provider to have them rule out the an SSL certificate issue. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Product Tabs for WooCommerce] Shortcode for tabs](https://wordpress.org/support/topic/shortcode-for-tabs/) * Thread Starter [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [4 years, 9 months ago](https://wordpress.org/support/topic/shortcode-for-tabs/#post-15005899) * Nope. When I created the shortcode it was not returning the content at all. I have still been digging for a solution but haven’t come up with one yet. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Text isn’t wrapping](https://wordpress.org/support/topic/text-isnt-wrapping/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [4 years, 10 months ago](https://wordpress.org/support/topic/text-isnt-wrapping/#post-14930398) * Are you using block editor or classic editor? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Can’t upload images to Media Library](https://wordpress.org/support/topic/cant-upload-images-to-media-library-4/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [4 years, 10 months ago](https://wordpress.org/support/topic/cant-upload-images-to-media-library-4/#post-14930394) * Sounds like a caching or coding error of some sort to me. * Are you using child theme or custom plugin? - This reply was modified 4 years, 10 months ago by [Davood Denavi](https://wordpress.org/support/users/binarywc/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Checkout issue after logging in](https://wordpress.org/support/topic/checkout-issue-after-logging-in/) * Thread Starter [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [4 years, 10 months ago](https://wordpress.org/support/topic/checkout-issue-after-logging-in/#post-14930083) * Again, I already said I started this conversation over in slack and that I am a developer myself. Another thing I said we will not use a third-party plugin for this, in saying that I was also was saying we will not use another plugin to do this. * All of that said, I have spoken to the client and while he things it is an okay solution as a workaround. I am still going to research further and look for a permanent solution because I do not want to leave a workaround in place that could break. I will update you guys within a week so please do not tag this as resolved because in my book it is not actually resolved yet. * Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Checkout issue after logging in](https://wordpress.org/support/topic/checkout-issue-after-logging-in/) * Thread Starter [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [4 years, 10 months ago](https://wordpress.org/support/topic/checkout-issue-after-logging-in/#post-14929746) * Thanks for the reply. I am a developer myself. Please do not tag this as resolved. It is not resolved until I find a permanent fix that doesn’t require a third party plugin. Workarounds are nice but I want a permanent fix. * For now I’ll use the workaround mentioned above as a temporary fix until I find something permanent. * If after talking to my client he says not to worry about it any further I’ll tag the thread as resolved myslef. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Checkout issue after logging in](https://wordpress.org/support/topic/checkout-issue-after-logging-in/) * Thread Starter [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [4 years, 10 months ago](https://wordpress.org/support/topic/checkout-issue-after-logging-in/#post-14927607) * That answers my question. However, I did not make this clear earlier but we do not want to install another plugin. Unfortunately, if the fix I used is just a work around that means the cart_hash needs to be completely reset on login to pull in only what was in the logged in cart. That is not going to be fixed by any user switching plugin. I did same testing with a user switching plugin that I use on a different website that I manage and that did not fix the cart_hash issue that was causing carts to merge. * Is there something that would be a **permanent fix** where we could have the option to reset the cart_hash on login in the WooCommerce settings by adding code to our child theme’s functions.php file? * Thank you in advance. - This reply was modified 4 years, 10 months ago by [Davood Denavi](https://wordpress.org/support/users/binarywc/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Checkout issue after logging in](https://wordpress.org/support/topic/checkout-issue-after-logging-in/) * Thread Starter [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [4 years, 10 months ago](https://wordpress.org/support/topic/checkout-issue-after-logging-in/#post-14916095) * Again as I said a few days ago the fix suggested in the article you linked to in this thread did not work to resolve the issue on many site that I manage. I found a different article before this thread got a reply from [@maykato](https://wordpress.org/support/users/maykato/) which suggested the same exact fix and tested it. That is why I did some digging in the support forum here as I mentioned in my [first reply](https://wordpress.org/support/topic/checkout-issue-after-logging-in/#post-14890854). * The fix mentioned in [this post](https://wordpress.org/support/topic/persistent-cart-mixing-between-users/page/2/#post-10496223) fixed the problem I was having and you still have yet to answer the question I asked [here](https://wordpress.org/support/topic/checkout-issue-after-logging-in/#post-14899874): Is the fix in the thread I linked to a temporary work around or will that be be a permanent fix that’ll cause the cart_hash to reset correctly when the user logs in from the checkout page? * It is a simple question to answer I am confused why you keep going in circles with me rather than just answering the question I asked. Either the fix that solved my problem in the other thread is a permanent fix or it is a temporary work around. Please let me know. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Checkout issue after logging in](https://wordpress.org/support/topic/checkout-issue-after-logging-in/) * Thread Starter [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [4 years, 11 months ago](https://wordpress.org/support/topic/checkout-issue-after-logging-in/#post-14899874) * I understand that by default Woo uses the persistent cart. The workaround mentioned in the article you linked to is something I tried before starting this thread but it was still not working as I was expecting it to. * There is an issue with the cart_hash not resetting correctly that is why I tried the fix in the thread I linked to in my [second post](https://wordpress.org/support/topic/checkout-issue-after-logging-in/#post-14890854) which ultimately did fix the problem. However, I feel that even that is still only a temporary fix. * Is the fix in the thread I linked to a temporary work around or will that be be a permanent fix that’ll cause the cart_hash to reset correctly when the user logs in from the checkout page? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Checkout issue after logging in](https://wordpress.org/support/topic/checkout-issue-after-logging-in/) * Thread Starter [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [4 years, 11 months ago](https://wordpress.org/support/topic/checkout-issue-after-logging-in/#post-14896742) * BINGO!!!! When a user is logged out then logs in from the checkout page their cart shouldn’t merge at all, the logged out cart should be all they are shown on the checkout page since they aren’t logged in before giving their payment info. * There’s an issue with cart_hash or persistent cart that is causing the issue described in my original post! 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