Title: Davood Denavi's Replies - page 14 | WordPress.org --- # Davood Denavi [ ](https://wordpress.org/support/users/binarywc/) * [Profile](https://wordpress.org/support/users/binarywc/) * [Topics Started](https://wordpress.org/support/users/binarywc/topics/) * [Replies Created](https://wordpress.org/support/users/binarywc/replies/) * [Reviews Written](https://wordpress.org/support/users/binarywc/reviews/) * [Topics Replied To](https://wordpress.org/support/users/binarywc/replied-to/) * [Engagements](https://wordpress.org/support/users/binarywc/engagements/) * [Favorites](https://wordpress.org/support/users/binarywc/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 196 through 210 (of 2,815 total) [←](https://wordpress.org/support/users/binarywc/replies/page/13/?output_format=md) [1](https://wordpress.org/support/users/binarywc/replies/?output_format=md) [2](https://wordpress.org/support/users/binarywc/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/binarywc/replies/page/3/?output_format=md)… [13](https://wordpress.org/support/users/binarywc/replies/page/13/?output_format=md) 14 [15](https://wordpress.org/support/users/binarywc/replies/page/15/?output_format=md)… [186](https://wordpress.org/support/users/binarywc/replies/page/186/?output_format=md) [187](https://wordpress.org/support/users/binarywc/replies/page/187/?output_format=md) [188](https://wordpress.org/support/users/binarywc/replies/page/188/?output_format=md) [→](https://wordpress.org/support/users/binarywc/replies/page/15/?output_format=md) * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [New Users not receiving emails](https://wordpress.org/support/topic/new-users-not-receiving-emails/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [5 years, 5 months ago](https://wordpress.org/support/topic/new-users-not-receiving-emails/#post-14098706) * Happy to help anytime. That’s what the volunteer community is here for! * Is the plugin activated? If it is installed and activated yet you are still having the email issues chances are the plugin is probably not configured correctly. Dreamhost usually provides the right configuration for the email functionality that is built into WordPress to work without a plugin or SMTP service being necessary. Since you are using DreamHost I would suggest disabling the SMTP plugin (if it is enabled) and seeing if the problem goes away. * Hope this helps you a bit more than my earlier post. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Site Links Broken (have to click save on permalinks every hour)](https://wordpress.org/support/topic/site-links-broken-have-to-click-save-on-permalinks-every-hour/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [5 years, 5 months ago](https://wordpress.org/support/topic/site-links-broken-have-to-click-save-on-permalinks-every-hour/#post-14098537) * This sounds like you are having a conflict between your theme and plugins. I would suggest using the Health Check & Troubleshooting plugin [https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/) to debug and figure out what is causing the issue. * You may also be suffering from a bad .htaccess file edit that was made. Rename the htaccess file in your sites root directory to `old.htaccess` * Hope this helps. * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [New Users not receiving emails](https://wordpress.org/support/topic/new-users-not-receiving-emails/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [5 years, 5 months ago](https://wordpress.org/support/topic/new-users-not-receiving-emails/#post-14098505) * This is probably an issue with your hosting providers email/phpmail settings. Some hosts do not provide good support for the phpmail function used by WordPress. I would suggest using a third party SMTP provider such as SendInBlue or SendGrid and then using the WPMail SMTP plugin to configure the SMTP provider to work with WordPress. [https://wordpress.org/plugins/wp-mail-smtp/](https://wordpress.org/plugins/wp-mail-smtp/) * Hope this helps. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Footer disappeared after wp update](https://wordpress.org/support/topic/footer-disappeared-after-wp-update/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [5 years, 5 months ago](https://wordpress.org/support/topic/footer-disappeared-after-wp-update/#post-14098487) * To me this sounds like a problem with your theme. Not the WP version update. What theme are you using? Also, what version of WP were you using before updating and losing the footer? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Text editor doesnt work lately](https://wordpress.org/support/topic/text-editor-doesnt-work-lately/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [5 years, 5 months ago](https://wordpress.org/support/topic/text-editor-doesnt-work-lately/#post-14098480) * I see you are using the Astra theme you will need to contact Astra support community or Elementor support community for help with this. * Elementor Community: [https://wordpress.org/support/plugin/elementor/](https://wordpress.org/support/plugin/elementor/) Astra Community: [https://wordpress.org/support/theme/astra/](https://wordpress.org/support/theme/astra/) * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [All roads lead to homepage!](https://wordpress.org/support/topic/all-roads-lead-to-homepage/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [5 years, 5 months ago](https://wordpress.org/support/topic/all-roads-lead-to-homepage/#post-14098477) * Sounds to me like some php code was edited to cause this… could also be a customized. htaccess file in your sites root directory. * If it is a customized .htaccess file causing the issue you can reset that file by deleting it from your server completely and creating a new one using the default htaccess code. There is more info about what goes in the default htaccess file here: [https://wordpress.org/support/article/htaccess/](https://wordpress.org/support/article/htaccess/) * Hope this helps. * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [FB icon cant be removed](https://wordpress.org/support/topic/fb-icon-cant-be-removed/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [5 years, 6 months ago](https://wordpress.org/support/topic/fb-icon-cant-be-removed/#post-14026646) * Looking at the site using the developer tools inside my browser it looks like the Facebook image was added in the themes header.php file. I would advise contacting the theme developer for assistance with this because there is likely a setting to remove the Facebook icon for you. * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [403 Forbidden](https://wordpress.org/support/topic/403-forbidden-170/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [5 years, 6 months ago](https://wordpress.org/support/topic/403-forbidden-170/#post-14026633) * In my experience, FTP plugins cause security holes. It is not advised that you use a plugin to access FTP accounts. * That said the 403 error is likely more related to having a misconfiguration on the server or a server outage on the website hosting providers end. Right now it looks like the website is up and running very smoothly. * It is also worth mentioning that if you the site is using an FTP plugin it is likely only available to users who have administrative access to the WordPress backend. Therefore anyone without admin access will probably receive a 403 error when trying to use the FTP plugin. * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [Issue in payment](https://wordpress.org/support/topic/issue-in-payment-2/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [5 years, 6 months ago](https://wordpress.org/support/topic/issue-in-payment-2/#post-14013180) * You will need to contact your payment processor or the WooCommerce community for support. You can contact the WooCommerce community here: [https://wordpress.org/support/plugin/woocommerce/](https://wordpress.org/support/plugin/woocommerce/). My advice would be to start with WooCommerce support as there is probably a WooCommerce add-on you are using to accept the payments and that is where the problem is occurring within that add-on. * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [Issue in payment](https://wordpress.org/support/topic/issue-in-payment-2/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [5 years, 6 months ago](https://wordpress.org/support/topic/issue-in-payment-2/#post-14010173) * What plugin are you using to accept the payments through? Is it Gravity Forms, CF7, WooCommerce? Also, what is the URL of your website? Without more information it will be hard for myself or another volunteer to guide you in the correct direction to get the answers and fixes you need. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [site down](https://wordpress.org/support/topic/site-down-95/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [5 years, 6 months ago](https://wordpress.org/support/topic/site-down-95/#post-14010146) * In that case it unfortunately sounds like your only option is likely going to be to start over since as you mentioned in your original post you were not able to reach that old team member who set the website up for you. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [site down](https://wordpress.org/support/topic/site-down-95/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [5 years, 6 months ago](https://wordpress.org/support/topic/site-down-95/#post-14009813) * I just tried to load the site you linked to and in my experience the issues that you are experiencing are related to errors on the server provided by the hosting provider. * Based on your whois.com search am I correct that you do not know where the site is hosted? If so, unfortunately the only options you have are to contact that old team member and ask where the site is hosted or to start the site over. * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [Word Press Search](https://wordpress.org/support/topic/word-press-search/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [5 years, 6 months ago](https://wordpress.org/support/topic/word-press-search/#post-13984042) * The user facing pages issue is likely related to a bug in your theme. Please provide a link to your website or the name of the theme you are using so that myself or another volunteer can guide you in the correct direction. * As for the search in the admin area you will only find one user with the Full name or the nickname on the users screen. Also, in my experience I’ve never been able to search for only posts using the authors full name. The only way I’ve been able to pull up a list of all the posts by one author is by clicking that authors name in the author column on the posts screen. If a post is missing when you do this chances are that you are either not an admin or if you are the missing post was accidentally assigned to a different users account. * I hope the info about the admin search area helps a little bit. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Kindle Embed problem with graphic novels, illustrated books](https://wordpress.org/support/topic/kindle-embed-problem-with-graphic-novels-illustrated-books/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [5 years, 6 months ago](https://wordpress.org/support/topic/kindle-embed-problem-with-graphic-novels-illustrated-books/#post-13956840) * Personally, I’ve never had the problem you described in your original post even in the standard Gutenberg block for Amazon Kindle. I’d suggest asking in the Gutenberg support area then [https://wordpress.org/support/plugin/gutenberg/](https://wordpress.org/support/plugin/gutenberg/) and also checking your server settings with your hosting provider to be sure there is not a conflict on the server side that is causing the problem. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Kindle Embed problem with graphic novels, illustrated books](https://wordpress.org/support/topic/kindle-embed-problem-with-graphic-novels-illustrated-books/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [5 years, 7 months ago](https://wordpress.org/support/topic/kindle-embed-problem-with-graphic-novels-illustrated-books/#post-13945990) * My apologies, I probably saw an ad in one of your ad areas that was advertising for wordpress.com. * However, what I said in my second though still stands… * > Generally though, ePub issues should be discuss with the developer you worked > with to develop the site or the developer of the plugin you are using to provide > the previews of your ePub books. * As someone who has built other sites that use ePub functionality I have always had to contact the developer of that particular feature or the plugin we were using to get the issue fixed on the sites I was building. * We are all volunteers here on this forum and it is hard to provide any further advice without knowing exactly what method and/or plugin you used to embed the Kindle block into your site. Viewing 15 replies - 196 through 210 (of 2,815 total) [←](https://wordpress.org/support/users/binarywc/replies/page/13/?output_format=md) [1](https://wordpress.org/support/users/binarywc/replies/?output_format=md) [2](https://wordpress.org/support/users/binarywc/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/binarywc/replies/page/3/?output_format=md)… [13](https://wordpress.org/support/users/binarywc/replies/page/13/?output_format=md) 14 [15](https://wordpress.org/support/users/binarywc/replies/page/15/?output_format=md)… [186](https://wordpress.org/support/users/binarywc/replies/page/186/?output_format=md) [187](https://wordpress.org/support/users/binarywc/replies/page/187/?output_format=md) [188](https://wordpress.org/support/users/binarywc/replies/page/188/?output_format=md) [→](https://wordpress.org/support/users/binarywc/replies/page/15/?output_format=md)