Betty
Forum Replies Created
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Forum: Themes and Templates
In reply to: [Neve] Stating I have no active domains after payingWe are sorry that you have some trouble installing the theme!
Please send us a ticket here: https://store.themeisle.com/contact/.
This is where we handle the paid users.Thanks!
Forum: Themes and Templates
In reply to: [Neve] registering Neve Pro?!Hi @jkuusela74,
We’ve created a guide about how to activate Neve Pro: https://docs.themeisle.com/article/1217-how-to-activate-neve-pro.
If you still can’t figure it out sent us a mail as a pre-sale ticket here: https://store.themeisle.com/contact/
Forum: Themes and Templates
In reply to: [Neve] How to get header picture only on homepageIt’s not a simple way to do this and we don’t recommend to change the structure of the theme, as it can create problems with the next releases and updates.
Forum: Themes and Templates
In reply to: [Neve] How to get header picture only on homepageHey @yukimura30,
This is a feature available on the Pro version of the theme with Header Booster module: https://docs.themeisle.com/article/1253-multiple-headers-pro.
You can check our plans here: https://themeisle.com/themes/neve/#pricing
Forum: Themes and Templates
In reply to: [Neve] Buttons in mobileHi @nyklickova,
Please check this guide about how to use the Header builder for the mobile version: https://docs.themeisle.com/article/1250-getting-started-with-the-header-builder#mobile. You can add it like here.
Hope that helps!
Forum: Themes and Templates
In reply to: [Neve] Button redirect to section on homepageYou can use this guide we created: https://docs.themeisle.com/article/1046-how-to-link-menu-to-sections-in-elementor-pages
It is for menus but it’s the same for any button.Forum: Themes and Templates
In reply to: [Neve] Featured Images not displaying on post or blog pageHi @ethosveritas,
I checked your website and I noticed that you have some custom CSS that overwrites the default code, see here and that may interfere with the theme. Please try to deactive that and see if it solves your issue.
Forum: Themes and Templates
In reply to: [Neve] Add to cart and cart button cause positioning errorsHey @emadassadi,
Because some styles are overwritten and some not I’m not able to tell where that style is coming from. You can overwrite those styles again but that wouldn’t be correct approach, correct approach is to remove those styles that are already overwritting styles.
Forum: Themes and Templates
In reply to: [Neve] Warning: A non-numeric value encounteredI checked your website and it seems that you have some CSS code from a cache plugin that overwrites the default settings from the theme and that can cause this warning.
Please try to deactivate that plugin and see if it solves your issue.Forum: Themes and Templates
In reply to: [Neve] WordPress Button Block – Align CenterHey @ashleymmsg,
Please try to add the button as a single Button element not a Buttons Block, because it creates a container and after that use the
margin: 0 auto;CSS property for the button.Let us know how it goes.
Forum: Themes and Templates
In reply to: [Neve] Button redirect to section on homepageClick on “Edit page with Elementor” and when you hover the button you need to click on the pen icon to edit it, after that you can set the link to redirect your button. See screenshot: https://prnt.sc/ua25mj
Forum: Themes and Templates
In reply to: [Neve] Neve-Photographer importThis issue might be occurring due to a plugin conflict. So please deactivate all plugins and check if it resolves your issue and after that try activating the plugins one by one to find problematic plugin. Then replace it with an alternate plugin.
If it doesn’t work, you can try to install a Search plugin: https://wordpress.org/plugins/search/search/
Forum: Themes and Templates
In reply to: [Neve] Mobile theme deleted one of my imagesHi @sunflowermom,
This is how the theme is designed, because it will take a lot of space on a mobile screen. As a workaround, you can add the following code in your Appearance -> Customize -> Additional CSS:
@media only screen and (max-width: 767px) { .elementor .elementor-hidden-phone { display: block !important; } }Forum: Themes and Templates
In reply to: [Hestia] Shop frontpage section showing products deformedHey @misrashivank,
It seems like the the last 2 products (siblings) are added inside the element(div) of the first product instead of being siblings. We faced similar behaviour and it was caused by using HTML tags like <span> <br> etc. in the short description of the products. Please try not to use those.
Hope that helps!
Forum: Themes and Templates
In reply to: [Hestia] Changing menu and big title section font colorHi @lordbodom,
Please add the following code to your Appearance -> Customize -> Additional CSS to change the colors:
/*Big title section*/ .row.hestia-big-title-content { color: black !important; } /*menu*/ .navbar .navbar-nav>li a { color:black !important; }If it doesn’t work kindly share the URL to your website to have a better look.
Thanks and hope that helps!
- This reply was modified 5 years, 8 months ago by Betty.