PeteRob16
Forum Replies Created
-
Forum: Plugins
In reply to: [Request Form for Zendesk] Create Subject Using Custom FieldsThis is brilliant, thank you!
Forum: Plugins
In reply to: [Request Form for Zendesk] Create Subject Using Custom FieldsDone, have left a review for you 🙂
One last question for now – the attachment field, is there a setting which can make that a mandatory field, i.e. something has to be uploaded? In our situation we need customers to upload pictures before we can deal with their request. Having this as a mandatory field on some of forms would stop customers from missing it and then we have to go back and request them again.
Forum: Plugins
In reply to: [Request Form for Zendesk] Create Subject Using Custom FieldsThat’s amazing, thank you!
Now I just need to get the form cleared after it’s submitted but I’ll figure that out with JS somehow.
This really is an amazing plugin, you should be proud!
Forum: Plugins
In reply to: [Request Form for Zendesk] Create Subject Using Custom FieldsHi,
Thanks for the reply.
That’s a shame but it would be good to see it in a future release, we’re just trying to keep the number of fields the customer has to complete to a minimum. I know we can hide and pre-fill the subject but I wanted to keep the subject unique.
One other question (let me know if I need to raise this as a separate request), when you redirect the user after they have submitted the form using the [redirect = ” “] value, we want the redirect link to open in a new tab/window. However, you can’t use target = “_blank” within the embed code. Is there any other way you can do this that you’re aware of?