Ben

I explained clearly the solution that solved the problem. Somebody in the community could read this thread and use the same solution, why don’t you like that?

What would I have needed to know 4 days ago save this frustration?

I would’ve needed to know that WordPress.org and/or HostGator might randomly screw up my login email for no reason at all, thus rendering the “lost password” option useless.

I would’ve needed to know that HostGator is able to reset wp-admin logins. With my limited knowledge of website hosting I assumed that WordPress.org and HostGator were separate from each other, but thanks for clearing that up for me.

Thanks @rossmitchell, contacting HostGator support and having them reset the login email address so that I could use the “lost password” option worked and I’m now able to access the WP-admin site again (even though he basically just reset the email to the same email it was before).

I asked what might have caused the problem to begin with and he replied “The email registered on your account is wrong and i update it with the correct email you have.”

Thanks for your reply Steve, I appreciate you taking the time.

However, resetting the password is not a solution because it seems like the account has been deleted from WordPress.org completely. I’ve definitely tried resetting the password many times, but when I put in the username or email (and I’ve tried all the possible usernames or emails there could be) the system doesn’t recognize them. The “lost password” option is useless at this point, and because there’s no other way to contact WordPress.org support, I am locked out of the account.

So at this point I still can’t access the WordPress.org account, which means I’m going to have to use some other service instead, probably Squarespace. The lack of support for WordPress.org is both surprising and frustrating, they’d be smart to fix that.