Title: Ben's Replies | WordPress.org
---
# Ben
[ ](https://wordpress.org/support/users/bencalder/)
* [Profile](https://wordpress.org/support/users/bencalder/)
* [Topics Started](https://wordpress.org/support/users/bencalder/topics/)
* [Replies Created](https://wordpress.org/support/users/bencalder/replies/)
* [Reviews Written](https://wordpress.org/support/users/bencalder/reviews/)
* [Topics Replied To](https://wordpress.org/support/users/bencalder/replied-to/)
* [Engagements](https://wordpress.org/support/users/bencalder/engagements/)
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Search replies:
## Forum Replies Created
Viewing 13 replies - 1 through 13 (of 13 total)
* Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
In
reply to: [[WooCommerce] index.php not loading after update](https://wordpress.org/support/topic/index-php-not-loading-after-update/)
* Thread Starter [Ben](https://wordpress.org/support/users/bencalder/)
* (@bencalder)
* [4 years, 7 months ago](https://wordpress.org/support/topic/index-php-not-loading-after-update/#post-14968019)
* Hi Mirko,
* Below are the details you suggested. I was definitely able to isiolate the issue
to WooCommerce because I did as you suggested prior to doing this post. I was
able to have nothing installed except for WooCommerce and the moment I activated
it, I couldn’t get to wp-admin/index.php and the CPU of my host hit 100%.
* I have since done an upgrade to 5.8.0 and I can see the wp-admin/index.php page
now, however the site still seems slow.
* **SYSTEM STATUS:**
* ```
### WordPress Environment ###
WordPress address (URL): https://www.nextgenerationsupplements.com
Site address (URL): https://www.nextgenerationsupplements.com
WC Version: 5.8.0
REST API Version: ✔ 5.8.0
WC Blocks Version: ✔ 5.9.1
Action Scheduler Version: ✔ 3.3.0
WC Admin Version: ✔ 2.7.2
Log Directory Writable: ✔
WP Version: 5.8.1
WP Multisite: –
WP Memory Limit: 4 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_AU
External object cache: ✔
### Server Environment ###
Server Info: LiteSpeed
PHP Version: 7.4.24
PHP Post Max Size: 2 GB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.71.0
OpenSSL/1.1.1d
SUHOSIN Installed: –
MySQL Version: 10.3.24-MariaDB-cll-lve
Max Upload Size: 1 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 5.8.0
WC Database Prefix: wpdb_
Total Database Size: 122.93MB
Database Data Size: 95.87MB
Database Index Size: 27.06MB
wpdb_woocommerce_sessions: Data: 1.51MB + Index: 0.04MB + Engine InnoDB
wpdb_woocommerce_api_keys: Data: 0.01MB + Index: 0.02MB + Engine InnoDB
wpdb_woocommerce_attribute_taxonomies: Data: 0.01MB + Index: 0.01MB + Engine InnoDB
wpdb_woocommerce_downloadable_product_permissions: Data: 0.01MB + Index: 0.03MB + Engine InnoDB
wpdb_woocommerce_order_items: Data: 0.76MB + Index: 0.15MB + Engine InnoDB
wpdb_woocommerce_order_itemmeta: Data: 3.76MB + Index: 3.02MB + Engine InnoDB
wpdb_woocommerce_tax_rates: Data: 0.01MB + Index: 0.03MB + Engine InnoDB
wpdb_woocommerce_tax_rate_locations: Data: 0.01MB + Index: 0.02MB + Engine InnoDB
wpdb_woocommerce_shipping_zones: Data: 0.01MB + Index: 0.00MB + Engine InnoDB
wpdb_woocommerce_shipping_zone_locations: Data: 0.01MB + Index: 0.02MB + Engine InnoDB
wpdb_woocommerce_shipping_zone_methods: Data: 0.01MB + Index: 0.00MB + Engine InnoDB
wpdb_woocommerce_payment_tokens: Data: 0.01MB + Index: 0.01MB + Engine InnoDB
wpdb_woocommerce_payment_tokenmeta: Data: 0.01MB + Index: 0.02MB + Engine InnoDB
wpdb_woocommerce_log: Data: 0.01MB + Index: 0.01MB + Engine InnoDB
wpdb_actionscheduler_actions: Data: 4.52MB + Index: 2.27MB + Engine InnoDB
wpdb_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdb_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdb_actionscheduler_logs: Data: 9.52MB + Index: 3.03MB + Engine InnoDB
wpdb_cf_forms: Data: 0.16MB + Index: 0.01MB + Engine InnoDB
wpdb_cf_form_entries: Data: 0.07MB + Index: 0.13MB + Engine InnoDB
wpdb_cf_form_entry_meta: Data: 4.76MB + Index: 0.13MB + Engine InnoDB
wpdb_cf_form_entry_values: Data: 1.26MB + Index: 1.70MB + Engine InnoDB
wpdb_cf_pro_messages: Data: 0.01MB + Index: 0.00MB + Engine InnoDB
wpdb_cf_queue_failures: Data: 0.01MB + Index: 0.00MB + Engine InnoDB
wpdb_cf_queue_jobs: Data: 0.01MB + Index: 0.00MB + Engine InnoDB
wpdb_cf_tracking: Data: 0.01MB + Index: 0.00MB + Engine InnoDB
wpdb_cf_tracking_meta: Data: 0.01MB + Index: 0.02MB + Engine InnoDB
wpdb_commentmeta: Data: 0.04MB + Index: 0.03MB + Engine MyISAM
wpdb_comments: Data: 2.59MB + Index: 1.03MB + Engine MyISAM
wpdb_failed_jobs: Data: 0.76MB + Index: 0.00MB + Engine InnoDB
wpdb_feedmanager_channel: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdb_feedmanager_country: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdb_feedmanager_feed_status: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpdb_feedmanager_field_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdb_feedmanager_product_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdb_feedmanager_product_feedmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdb_feedmanager_source: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpdb_gglcptch_allowlist: Data: 0.01MB + Index: 0.01MB + Engine InnoDB
wpdb_imagify_files: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpdb_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdb_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpdb_litespeed_img_optm: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
wpdb_litespeed_img_optming: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpdb_mailchimp_carts: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpdb_mailchimp_jobs: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
wpdb_monsterinsights_pageinsights_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdb_options: Data: 10.03MB + Index: 0.20MB + Engine MyISAM
wpdb_postmeta: Data: 17.24MB + Index: 7.97MB + Engine MyISAM
wpdb_posts: Data: 2.10MB + Index: 0.40MB + Engine MyISAM
wpdb_ppress_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdb_ppress_formsmeta: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wpdb_ppress_meta_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdb_queue: Data: 0.01MB + Index: 0.00MB + Engine InnoDB
wpdb_refersion_cart_tracking: Data: 0.17MB + Index: 0.14MB + Engine InnoDB
wpdb_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdb_social_users: Data: 0.01MB + Index: 0.02MB + Engine InnoDB
wpdb_termmeta: Data: 0.06MB + Index: 0.03MB + Engine MyISAM
wpdb_terms: Data: 0.09MB + Index: 0.13MB + Engine MyISAM
wpdb_term_relationships: Data: 0.07MB + Index: 0.13MB + Engine MyISAM
wpdb_term_taxonomy: Data: 0.09MB + Index: 0.09MB + Engine MyISAM
wpdb_usermeta: Data: 4.53MB + Index: 2.55MB + Engine MyISAM
wpdb_users: Data: 0.41MB + Index: 0.31MB + Engine MyISAM
wpdb_vtprd_lifetime_limits_purchaser: Data: 0.01MB + Index: 0.01MB + Engine InnoDB
wpdb_vtprd_lifetime_limits_purchaser_logid_rule: Data: 0.01MB + Index: 0.01MB + Engine InnoDB
wpdb_vtprd_lifetime_limits_purchaser_rule: Data: 0.01MB + Index: 0.01MB + Engine InnoDB
wpdb_vtprd_purchase_log: Data: 2.26MB + Index: 0.01MB + Engine InnoDB
wpdb_vtprd_purchase_log_product: Data: 0.01MB + Index: 0.01MB + Engine InnoDB
wpdb_vtprd_purchase_log_product_rule: Data: 0.01MB + Index: 0.01MB + Engine InnoDB
wpdb_vtprd_transient_cart_data: Data: 4.02MB + Index: 0.03MB + Engine InnoDB
wpdb_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdb_wc_admin_note_actions: Data: 0.07MB + Index: 0.01MB + Engine InnoDB
wpdb_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdb_wc_customer_lookup: Data: 0.19MB + Index: 0.07MB + Engine InnoDB
wpdb_wc_download_log: Data: 0.01MB + Index: 0.02MB + Engine InnoDB
wpdb_wc_order_bundle_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpdb_wc_order_coupon_lookup: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
wpdb_wc_order_product_lookup: Data: 0.76MB + Index: 0.25MB + Engine InnoDB
wpdb_wc_order_stats: Data: 0.20MB + Index: 0.15MB + Engine InnoDB
wpdb_wc_order_tax_lookup: Data: 0.13MB + Index: 0.10MB + Engine InnoDB
wpdb_wc_product_meta_lookup: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpdb_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdb_wc_tax_rate_classes: Data: 0.01MB + Index: 0.01MB + Engine InnoDB
wpdb_wc_webhooks: Data: 0.01MB + Index: 0.01MB + Engine InnoDB
wpdb_wfBlockedIPLog: Data: 0.01MB + Index: 0.00MB + Engine InnoDB
wpdb_wfBlocks7: Data: 0.01MB + Index: 0.02MB + Engine InnoDB
wpdb_wfConfig: Data: 0.75MB + Index: 0.00MB + Engine InnoDB
wpdb_wfCrawlers: Data: 0.01MB + Index: 0.00MB + Engine InnoDB
wpdb_wfFileChanges: Data: 0.01MB + Index: 0.00MB + Engine InnoDB
wpdb_wfFileMods: Data: 5.77MB + Index: 0.00MB + Engine InnoDB
wpdb_wfHits: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wpdb_wfHoover: Data: 0.01MB + Index: 0.01MB + Engine InnoDB
wpdb_wfIssues: Data: 0.01MB + Index: 0.03MB + Engine InnoDB
wpdb_wfKnownFileList: Data: 1.76MB + Index: 0.00MB + Engine InnoDB
wpdb_wfLiveTrafficHuman: Data: 0.01MB + Index: 0.01MB + Engine InnoDB
wpdb_wfLocs: Data: 0.01MB + Index: 0.00MB + Engine InnoDB
wpdb_wfLogins: Data: 0.18MB + Index: 0.06MB + Engine InnoDB
wpdb_wfls_2fa_secrets: Data: 0.01MB + Index: 0.01MB + Engine InnoDB
wpdb_wfls_settings: Data: 0.01MB + Index: 0.00MB + Engine InnoDB
wpdb_wfNotifications: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpdb_wfPendingIssues: Data: 0.01MB + Index: 0.03MB + Engine InnoDB
wpdb_wfReverseCache: Data: 0.01MB + Index: 0.00MB + Engine InnoDB
wpdb_wfSNIPCache: Data: 0.01MB + Index: 0.02MB + Engine InnoDB
wpdb_wfStatus: Data: 0.10MB + Index: 0.06MB + Engine InnoDB
wpdb_wfTrafficRates: Data: 0.01MB + Index: 0.00MB + Engine InnoDB
wpdb_woocommerce_bundled_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdb_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdb_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdb_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdb_wpmailsmtp_emails_log: Data: 0.48MB + Index: 0.11MB + Engine InnoDB
wpdb_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdb_wpr_rucss_resources: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpdb_wpr_rucss_used_css: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpdb_wt_iew_action_history: Data: 1.50MB + Index: 0.00MB + Engine InnoDB
wpdb_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdb_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdb_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdb_yith_wcwl: Data: 0.01MB + Index: 0.01MB + Engine InnoDB
wpdb_yith_wcwl_lists: Data: 0.09MB + Index: 0.16MB + Engine InnoDB
wpdb_yoast_indexable: Data: 2.52MB + Index: 0.58MB + Engine InnoDB
wpdb_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wpdb_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdb_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdb_yoast_prominent_words: Data: 0.09MB + Index: 0.16MB + Engine InnoDB
wpdb_yoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wpdb_yoast_seo_meta: Data: 2.26MB + Index: 0.00MB + Engine InnoDB
wpmg_commentmeta: Data: 0.01MB + Index: 0.02MB + Engine InnoDB
wpmg_comments: Data: 0.01MB + Index: 0.04MB + Engine InnoDB
wpmg_links: Data: 0.01MB + Index: 0.01MB + Engine InnoDB
wpmg_options: Data: 0.03MB + Index: 0.01MB + Engine InnoDB
wpmg_postmeta: Data: 0.01MB + Index: 0.02MB + Engine InnoDB
wpmg_posts: Data: 0.01MB + Index: 0.03MB + Engine InnoDB
wpmg_termmeta: Data: 0.01MB + Index: 0.02MB + Engine InnoDB
wpmg_terms: Data: 0.01MB + Index: 0.02MB + Engine InnoDB
wpmg_term_relationships: Data: 0.01MB + Index: 0.01MB + Engine InnoDB
wpmg_term_taxonomy: Data: 0.01MB + Index: 0.02MB + Engine InnoDB
wpmg_usermeta: Data: 0.01MB + Index: 0.02MB + Engine InnoDB
wpmg_users: Data: 0.01MB + Index: 0.02MB + Engine InnoDB
### Post Type Counts ###
amn_om: 1
attachment: 419
blocks: 30
custom_css: 1
mc4wp-form: 1
nav_menu_item: 135
oembed_cache: 2
omapi: 57
page: 106
post: 93
product: 37
product_variation: 168
revision: 26
shop_coupon: 37
shop_order: 3624
shop_order_refund: 15
vtprd-rule: 13
wpcf7_contact_form: 7
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (63) ###
WooCommerce Pixel Manager: by woopt – 1.11.6
Afterpay Gateway for WooCommerce: by Afterpay – 3.3.0
CalderaWP License Manager: by CalderaWP – 1.2.11
Caldera Forms MailChimp: by Caldera Labs – 1.4.2
Classic Editor: by WordPress Contributors – 1.6.2
Contact Form 7: by Takayuki Miyoshi – 5.5.1
Customer Reviews for WooCommerce: by CusRev – 4.26
eWAY Payment Gateway: by WebAware – 4.4.0
Facebook for WooCommerce: by Facebook – 2.6.5
MonsterInsights - eCommerce Addon: by MonsterInsights Team – 8.1.0
MonsterInsights Pro: by MonsterInsights – 8.1.0
reCaptcha Pro by BestWebSoft: by BestWebSoft – 1.65
Site Kit by Google: by Google – 1.43.0
Health Check & Troubleshooting: by The WordPress.org community – 1.4.5
Imagify: by WP Media – 1.10
Mailchimp for WooCommerce: by Mailchimp – 2.5.3
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
Max Mega Menu - Pro Addon: by megamenu.com – 2.2.3
Max Mega Menu: by megamenu.com – 2.9.4
MonsterInsights - Ads Addon: by MonsterInsights Team – 1.4.0
MonsterInsights - Dimensions Addon: by MonsterInsights Team – 2.0.1
MonsterInsights - Forms Tracking Addon: by MonsterInsights Team – 2.0.0
MonsterInsights - Google Optimize Addon: by MonsterInsights Team – 1.4.0
MonsterInsights - Page Insights Addon: by MonsterInsights Team – 1.4.0
MonsterInsights - Performance Addon: by MonsterInsights Team – 1.6.0
Nextend Social Login: by Nextendweb – 3.1.1
Object Cache 4 everyone: by fpuenteonline – 1.1
Facebook for WordPress: by Facebook – 3.0.6
OptinMonster: by OptinMonster Team – 2.6.5
VarkTech Pricing Deals for WooCommerce: by Vark – 2.0.2.02
VarkTech Pricing Deals PRO for WooCommerce: by VarkTech – 2.0.2.02
Refersion for WooCommerce: by Refersion
Inc. – 4.8.0
UpdraftPlus - Backup/Restore: by UpdraftPlus.com
DavidAnderson – 2.16.62.25
Premmerce WooCommerce Customers Manager: by premmerce – 1.1.12
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WooCommerce Product Bundles: by SomewhereWarm – 6.12.5
WooCommerce - ShipStation Integration: by WooCommerce – 4.1.46
WooCommerce: by Automattic – 5.8.0
WooSidebars: by WooCommerce – 1.4.5
Wordfence Security: by Wordfence – 7.5.5
Yoast SEO Premium: by Team Yoast – 17.3
Yoast SEO: by Team Yoast – 17.3
WP Crontrol: by John Blackbourn & crontributors – 1.10.0
WP Mail SMTP Pro: by WPForms – 3.1.0
WooCommerce Google Feed Manager: by Michel Jongbloed – 2.24.0
WP Rocket: by WP Media – 3.10
ProfilePress: by ProfilePress Team – 3.1.19
WPForms Lite: by WPForms – 1.7.0
WPMU DEV Dashboard: by WPMU DEV – 4.11.5
WPSSO Core (Premium): by JS Morisset – 9.1.1
WPSSO Schema Breadcrumbs Markup: by JS Morisset – 3.6.1
WPSSO Inherit Parent Metadata: by JS Morisset – 3.9.0
WPSSO Ratings and Reviews: by JS Morisset – 2.15.1
WPSSO Schema Shortcode: by JS Morisset – 1.0.0
WPSSO Tune WP Image Editors: by JS Morisset – 2.8.1
WPSSO Update Manager: by JS Morisset – 4.6.2
WPSSO Product Metadata for WooCommerce: by JS Morisset – 1.10.1
Product Import Export for WooCommerce Add-on: by Webtoffee – 1.0.7
Product review Import Export for WooCommerce Add-on: by Webtoffee – 1.0.5
Import Export for WooCommerce Wrapper: by Webtoffee – 1.1.0
Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.7.7
YITH WooCommerce Brands Add-on: by YITH – 1.7.0
YITH WooCommerce Wishlist: by YITH – 3.2.0
### Inactive Plugins (6) ###
Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.9
Beeketing For WooCommerce: by Beeketing – 3.8.16
Caldera Forms: by Caldera Forms – 1.9.4
Caldera Forms Entry Limiter: by Caldera Labs – 1.2.0
Query Monitor: by John Blackbourn – 3.7.1
WPSSO Schema JSON-LD Markup (Premium): by JS Morisset – 5.0.0
### Dropin Plugins (2) ###
advanced-cache.php: advanced-cache.php
object-cache.php: object-cache.php
### Must Use Plugins (1) ###
Health Check Troubleshooting Mode: by – 1.7.2
### Settings ###
API Enabled: ✔
Force SSL: ✔
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: ✔
### WC Pages ###
Shop base: #63 - /shop/
Cart: #62 - /cart/
Checkout: #61 - /checkout/
My account: #60 - /my-account/
Terms and conditions: #796 - /terms-and-conditions/
### Theme ###
Name: Flatsome Child
Version: 3.0
Author URL:
Child Theme: ✔
Parent Theme Name: Flatsome
Parent Theme Version: 3.14.3
Parent Theme Author URL: http://www.uxthemes.com/
WooCommerce Support: ✔
### Templates ###
Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome-child/woocommerce/emails/customer-note.php version 2.5.0 is out of date. The core version is 3.7.0
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php
Outdated Templates: ❌
Learn how to update
### Product Bundles ###
Database Version: 6.12.5
Loopback Test: ✔
Template Overrides: –
### Action Scheduler ###
Cancelled: 1
Oldest: 2021-10-12 15:28:16 +1100
Newest: 2021-10-12 15:28:16 +1100
Complete: 5,970
Oldest: 2021-09-13 12:40:48 +1000
Newest: 2021-10-14 07:42:24 +1100
Failed: 4,549
Oldest: 2019-06-05 03:31:45 +1000
Newest: 2020-11-10 10:35:05 +1100
Pending: 8
Oldest: 2021-10-14 11:57:09 +1100
Newest: 2021-10-19 19:59:17 +1100
### Status report information ###
Generated at: 2021-10-14 07:57:18 +11:00
LOGS FROM THE DAY
```
* 2021-10-11T07:15:41+00:00 CRITICAL Maximum execution time of 300 seconds exceeded
in /home/nextgene/public_html/wp-content/plugins/woocommerce/packages/woocommerce-
admin/src/API/Reports/TimeInterval.php on line 315
* 2021-10-11T23:00:56+00:00 CRITICAL Maximum execution time of 300 seconds exceeded
in /home/nextgene/public_html/wp-content/plugins/woocommerce/packages/woocommerce-
admin/src/API/Reports/TimeInterval.php on line 321
* 2021-10-11T23:10:05+00:00 CRITICAL Maximum execution time of 300 seconds exceeded
in /home/nextgene/public_html/wp-content/plugins/woocommerce/packages/woocommerce-
admin/src/API/Reports/TimeInterval.php on line 321
* 2021-10-11T23:10:05+00:00 CRITICAL Maximum execution time of 300 seconds exceeded
in /home/nextgene/public_html/wp-content/plugins/woocommerce/packages/woocommerce-
admin/src/API/Reports/TimeInterval.php on line 321
* 2021-10-11T23:21:19+00:00 CRITICAL Maximum execution time of 300 seconds exceeded
in /home/nextgene/public_html/wp-includes/option.php on line 80
* 2021-10-11T23:21:21+00:00 CRITICAL Maximum execution time of 300 seconds exceeded
in /home/nextgene/public_html/wp-content/plugins/woocommerce/packages/woocommerce-
admin/src/API/Reports/TimeInterval.php on line 321
* 2021-10-11T23:23:27+00:00 CRITICAL Maximum execution time of 300 seconds exceeded
in /home/nextgene/public_html/wp-content/plugins/woocommerce/packages/woocommerce-
admin/src/API/Reports/TimeInterval.php on line 321
* 2021-10-11T23:25:59+00:00 CRITICAL Maximum execution time of 300 seconds exceeded
in /home/nextgene/public_html/wp-content/plugins/woocommerce/packages/woocommerce-
admin/src/API/Reports/TimeInterval.php on line 321
* 2021-10-11T23:43:17+00:00 CRITICAL Maximum execution time of 300 seconds exceeded
in /home/nextgene/public_html/wp-content/plugins/woocommerce/packages/woocommerce-
admin/src/API/Reports/TimeInterval.php on line 305
* 2021-10-11T23:51:32+00:00 CRITICAL require_once(): Failed opening required ‘/
home/nextgene/public_html/wp-content/plugins/google-analytics-premium/includes/
auth.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/nextgene/
public_html/wp-content/plugins/google-analytics-premium/googleanalytics-premium.
php on line 341
* 2021-10-11T23:51:41+00:00 CRITICAL Uncaught Error: Class ‘MailChimp_WooCommerce_MailChimpApi’
not found in /home/nextgene/public_html/wp-content/plugins/mailchimp-for-woocommerce/
bootstrap.php:351
Stack trace: #0 /home/nextgene/public_html/wp-content/plugins/
mailchimp-for-woocommerce/includes/class-mailchimp-woocommerce-newsletter.php(
40): mailchimp_get_api() #1 /home/nextgene/public_html/wp-includes/class-wp-hook.
php(303): MailChimp_Newsletter->applyNewsletterField(”) #2 /home/nextgene/public_html/
wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array) #3 /home/
nextgene/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #
4 /home/nextgene/public_html/wp-content/themes/flatsome/woocommerce/myaccount/
form-login.php(115): do_action(‘woocommerce_reg…’) #5 /home/nextgene/public_html/
wp-includes/template.php(772): require(‘/home/nextgene/…’) #6 /home/nextgene/
public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(284):
load_template(‘/home/nextgene/…’, false) #7 /home/nextgene/public_html/wp- in/
home/nextgene/public_html/wp-content/plugins/mailchimp-for-woocommerce/bootstrap.
php on line 351
* 2021-10-11T23:54:04+00:00 CRITICAL Uncaught Error: Class ‘WGACT\Classes\Pixels\
Cookie_Consent_Management’ not found in /home/nextgene/public_html/wp-content/
plugins/woocommerce-google-adwords-conversion-tracking-tag/wgact.php:206
Stack
trace: #0 /home/nextgene/public_html/wp-includes/class-wp-hook.php(303): WGACT-
>inject_pixels(”) #1 /home/nextgene/public_html/wp-includes/class-wp-hook.php(
327): WP_Hook->apply_filters(NULL, Array) #2 /home/nextgene/public_html/wp-includes/
plugin.php(470): WP_Hook->do_action(Array) #3 /home/nextgene/public_html/wp-settings.
php(556): do_action(‘after_setup_the…’) #4 /home/nextgene/public_html/wp-config.
php(97): require_once(‘/home/nextgene/…’) #5 /home/nextgene/public_html/wp-load.
php(50): require_once(‘/home/nextgene/…’) #6 /home/nextgene/public_html/wp-blog-
header.php(13): require_once(‘/home/nextgene/…’) #7 /home/nextgene/public_html/
index.php(17): require(‘/home/nextgene/…’) #8 {main} thrown in /home/nextgene/
public_html/wp-content/plugins/woocommerce-google-adwords-conversion-tracking-
tag/wgact.php on line 206
* 2021-10-11T23:55:11+00:00 CRITICAL Maximum execution time of 300 seconds exceeded
in /home/nextgene/public_html/wp-content/plugins/woocommerce/packages/woocommerce-
admin/src/API/Reports/TimeInterval.php on line 169
* 2021-10-11T23:57:30+00:00 CRITICAL Maximum execution time of 300 seconds exceeded
in /home/nextgene/public_html/wp-content/plugins/woocommerce/packages/woocommerce-
admin/src/API/Reports/TimeInterval.php on line 321`
* ```
2021-10-12T00:27:27+00:00 CRITICAL Cannot redeclare wp_cache_add() (previously declared in /home/nextgene/public_html/wp-includes/cache.php:30) in /home/nextgene/public_html/wp-content/plugins/memcached-redux/object-cache.php on line 18
2021-10-12T00:27:29+00:00 CRITICAL Cannot redeclare wp_cache_add() (previously declared in /home/nextgene/public_html/wp-includes/cache.php:30) in /home/nextgene/public_html/wp-content/plugins/memcached-redux/object-cache.php on line 18
2021-10-12T00:27:30+00:00 CRITICAL Cannot redeclare wp_cache_add() (previously declared in /home/nextgene/public_html/wp-includes/cache.php:30) in /home/nextgene/public_html/wp-content/plugins/memcached-redux/object-cache.php on line 18
2021-10-12T00:42:57+00:00 CRITICAL Maximum execution time of 300 seconds exceeded in /home/nextgene/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/API/Reports/TimeInterval.php on line 321
2021-10-12T00:46:10+00:00 CRITICAL Maximum execution time of 300 seconds exceeded in /home/nextgene/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/API/Reports/TimeInterval.php on line 321
2021-10-12T00:51:15+00:00 CRITICAL Maximum execution time of 300 seconds exceeded in /home/nextgene/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/API/Reports/TimeInterval.php on line 321
2021-10-12T01:00:26+00:00 CRITICAL Maximum execution time of 300 seconds exceeded in /home/nextgene/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/API/Reports/TimeInterval.php on line 305
2021-10-12T01:24:28+00:00 CRITICAL Maximum execution time of 300 seconds exceeded in /home/nextgene/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/API/Reports/TimeInterval.php on line 319
2021-10-12T02:14:47+00:00 CRITICAL Maximum execution time of 300 seconds exceeded in /home/nextgene/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/API/Reports/TimeInterval.php on line 321
```
* CONSOLE TAB
[⌊10.14.2021-08.04.24⌉](https://www.screencast.com/t/2V2likffec)
* I can see in the log above, it appears to be this that was causing the issue,
a lot of the other errors were as a result of me doing the testing:
/home/nextgene/
public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/API/
Reports/TimeInterval.php on line 321`
* Cheers,
Ben
* Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
In reply to:
[[WooCommerce PayPal Payments] Terrible plugin – had to uninstall](https://wordpress.org/support/topic/terrible-plugin-had-to-uninstall/)
* Thread Starter [Ben](https://wordpress.org/support/users/bencalder/)
* (@bencalder)
* [4 years, 7 months ago](https://wordpress.org/support/topic/terrible-plugin-had-to-uninstall/#post-14967970)
* Hi Niklas,
* In this instance was definitely the plugin. The issue happened after I upgraded
and stopped when I went back to the other plugin.
* I also had multiple customers over a few days and it was isolated only to Paypal
orders.
* For the moment I might just keep an eye on the development and see how it goes.
It feels a long way away from being a stable release though based on the reviews
and my experience.
* Cheers,
Ben
* Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
In
reply to: [[Meta for WooCommerce] Not Eligible Page, Wrong Instagram Profile, Wrong Facebook Page](https://wordpress.org/support/topic/not-eligible-page-wrong-instagram-profile-wrong-facebook-page/)
* Thread Starter [Ben](https://wordpress.org/support/users/bencalder/)
* (@bencalder)
* [5 years, 8 months ago](https://wordpress.org/support/topic/not-eligible-page-wrong-instagram-profile-wrong-facebook-page/#post-13350928)
* Hi [@pitbozionelos](https://wordpress.org/support/users/pitbozionelos/) ,
* Thanks for the update. I have just followed your advice and moved back to the
old plugin and everything is working fine.
* Just so you guys can see, everything is setup correctly on the old plugin.
* [⌊09.03.2020-00.34.31⌉⌊09.03.2020-00.34.31⌉[
* I look forward to you guys sorting out the problem 🙂
* Cheers,
Ben
* Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
In
reply to: [[Meta for WooCommerce] Not Eligible Page, Wrong Instagram Profile, Wrong Facebook Page](https://wordpress.org/support/topic/not-eligible-page-wrong-instagram-profile-wrong-facebook-page/)
* Thread Starter [Ben](https://wordpress.org/support/users/bencalder/)
* (@bencalder)
* [5 years, 8 months ago](https://wordpress.org/support/topic/not-eligible-page-wrong-instagram-profile-wrong-facebook-page/#post-13344270)
* Hi Pit,
* Yep, was all connected and working before the last couple of updates. What’s
really annoying as well is that the plugin has the error message at the top of
every admin page and there is no way I can link it again at the moment despite
it telling me to.
* 1. Followed the instructions and get asked to confirm settings but the Instagram
Profile and Facebook page are incorrect.
[⌊09.01.2020-21.39.02⌉](https://www.screencast.com/t/rSlogzGj73gO)
* 2. Try to select correct Instagram profile, doesn’t show despite being connected.
Also can’t turn off the blue button to not connect which seems a bit silly?
[⌊09.01.2020-21.40.47⌉](https://www.screencast.com/t/dD7Q7hC8mCbm)
* 3. Try to select correct Facebook page and the page I need to connect says Not
eligible
[⌊09.01.2020-21.42.57⌉](https://www.screencast.com/t/WJtBnqUAQb)
* Has been the same through the last couple of upgrades with the same problem.
Seem very consistent with the issues others are having.
* Cheers,
Ben
* Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
In
reply to: [[Meta for WooCommerce] Can’t connect my woocomerce with facebook](https://wordpress.org/support/topic/cant-connect-my-woocomerce-with-facebook/)
* [Ben](https://wordpress.org/support/users/bencalder/)
* (@bencalder)
* [5 years, 9 months ago](https://wordpress.org/support/topic/cant-connect-my-woocomerce-with-facebook/#post-13278498)
* Having exactly the same issue….I connect in with my account but despite the privileges
being fine it won’t allow me to connect to the right page.
* It is also bringing in random pages of other customers through my business account
rather than the ones I previously had setup.
* The plugin is essentially useless at the moment.
* Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
In
reply to: [[Yoast SEO - Advanced SEO with real-time guidance and built-in AI] There has been a critical error on your website.](https://wordpress.org/support/topic/there-has-been-a-critical-error-on-your-website-29/)
* [Ben](https://wordpress.org/support/users/bencalder/)
* (@bencalder)
* [6 years ago](https://wordpress.org/support/topic/there-has-been-a-critical-error-on-your-website-29/#post-12748345)
* I had to do the same by disabling the plugin.
* Looks like this release has a major issue given how widespread the issue has
been.
* Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
In
reply to: [[Yoast SEO - Advanced SEO with real-time guidance and built-in AI] Error after update to v14.0.1](https://wordpress.org/support/topic/error-after-update-to-v14-0-1/)
* [Ben](https://wordpress.org/support/users/bencalder/)
* (@bencalder)
* [6 years ago](https://wordpress.org/support/topic/error-after-update-to-v14-0-1/#post-12748338)
* Yep, broke my site as well….
* Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
In
reply to: [[Afterpay Gateway for WooCommerce] Error: Install the WooThemes Updater plugin to get updates for your WooThemes pl](https://wordpress.org/support/topic/error-install-the-woothemes-updater-plugin-to-get-updates-for-your-woothemes-pl/)
* Thread Starter [Ben](https://wordpress.org/support/users/bencalder/)
* (@bencalder)
* [6 years, 6 months ago](https://wordpress.org/support/topic/error-install-the-woothemes-updater-plugin-to-get-updates-for-your-woothemes-pl/#post-12075808)
* Thank you, I have sent through a support request.
* Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
In
reply to: [[Google Analytics for WooCommerce] Duplicate transaction issue in Google Analytics](https://wordpress.org/support/topic/duplicate-transaction-issue-in-google-analytics/)
* [Ben](https://wordpress.org/support/users/bencalder/)
* (@bencalder)
* [6 years, 10 months ago](https://wordpress.org/support/topic/duplicate-transaction-issue-in-google-analytics/#post-11757621)
* I have also noticed this duplicate issue for about the same volume of transactions,
possibly even a little higher percentage.
* It’s been happening for a few months but it will show the transaction duplicated
on the same day, not at some point in the future.
* At the moment the plugin isn’t recording any e-commerce sales.
* Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
In
reply to: [[Eway Payment Gateway] technical difficulties product edit](https://wordpress.org/support/topic/technical-difficulties-product-edit/)
* [Ben](https://wordpress.org/support/users/bencalder/)
* (@bencalder)
* [6 years, 10 months ago](https://wordpress.org/support/topic/technical-difficulties-product-edit/#post-11678107)
* I just tried the dev version and it also resolved my problem.
* Will this automatically update to the next production release?
* Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
In
reply to: [[Eway Payment Gateway] technical difficulties product edit](https://wordpress.org/support/topic/technical-difficulties-product-edit/)
* [Ben](https://wordpress.org/support/users/bencalder/)
* (@bencalder)
* [6 years, 10 months ago](https://wordpress.org/support/topic/technical-difficulties-product-edit/#post-11678081)
* I’m having the exact same issue, appears to be an issue with the latest update
of the eWay plugin.
* Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
In
reply to: [[WooCommerce] While use Woo Rest API getting 504 gateway timeout](https://wordpress.org/support/topic/while-use-woo-rest-api-getting-504-gateway-timeout/)
* [Ben](https://wordpress.org/support/users/bencalder/)
* (@bencalder)
* [6 years, 11 months ago](https://wordpress.org/support/topic/while-use-woo-rest-api-getting-504-gateway-timeout/#post-11596402)
* I had this issue around the same time as a few other people.
* After a bit of a process of elimination and disabling all of my plugins as above
I found that 2 discount plugins (1 being Dynamic Discounts and the other being
Varteck pricing both break the REST API after the WooCommerce update around the
middle of April.
* I have left them both disabled for the moment and everything is working ok.
* Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
In
reply to: [[WooCommerce] WooCommerce REST API Error 401](https://wordpress.org/support/topic/woocommerce-rest-api-error-401/)
* [Ben](https://wordpress.org/support/users/bencalder/)
* (@bencalder)
* [6 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-rest-api-error-401/#post-11596401)
* I had this issue around the same time as a few other people.
* After a bit of a process of elimination and disabling all of my plugins as above
I found that 2 discount plugins (1 being Dynamic Discounts and the other being
Varteck pricing both break the REST API after the WooCommerce update around the
middle of April.
* I have left them both disabled for the moment and everything is working ok.
Viewing 13 replies - 1 through 13 (of 13 total)