Forum Replies Created

Viewing 15 replies - 1 through 15 (of 130 total)
  • I have the same issue as @bftrick. The GA4 property is not showing up even though I can see it in GA for the same user.

    And I also want to track both UA and GA4 like @dontwakeme. For now I’ve had to add UA tracking code manually along side my manual GA4 tracking to not loose all stats for UA.

    Thread Starter Ben Andersen

    (@ben72)

    Yes, if I don’t exclude it in the LiteSpeed Cache file exclusion settings it breaks with the js-error stated above.

    Thanks,

    Thread Starter Ben Andersen

    (@ben72)

    Hi @drwpcom,

    Thank you for your help.

    While investigating something else I injected some js-errors and noticed that it’s then possible to add a variable product to the cart without selecting a variant. So I believe this could be the cause to the issues.
    For some reason there must have been a intermittent js-error on the product pages. I’ve now installed the “Enable jQuery Migrate Helper” plugin to check if I have issues with deprecated function calls.

    I’ve seen the issue with both Klarna and Stripe. But I think this is most likely some other plugin generating js-errors and not a WooCommerce issue so you can close this issue for now.

    Thanks,

    Ben

    Thread Starter Ben Andersen

    (@ben72)

    Hi @drwpcom!

    Yes, this has happened once more. Very strange and annoying!

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://***.se
    Site address (URL): https://***.se
    WC Version: 4.6.2
    REST API Version: ✔ 4.6.2
    WC Blocks Version: ✔ 3.4.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.6.2
    Log Directory Writable: ✔
    WP Version: 5.5.3
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: ✔
    WP Cron: ✔
    Language: sv_SE
    External object cache: ✔
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.12
    PHP Post Max Size: 64 MB
    PHP Time Limit: 180
    PHP Max Input Vars: 5000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.25-MariaDB-cll-lve
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.6.2
    WC Database Prefix: c67imyiip_
    Total Database Size: 250.90MB
    Database Data Size: 176.48MB
    Database Index Size: 74.42MB
    c67imyiip_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
    c67imyiip_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    c67imyiip_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    c67imyiip_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    c67imyiip_woocommerce_order_items: Data: 3.52MB + Index: 1.52MB + Engine InnoDB
    c67imyiip_woocommerce_order_itemmeta: Data: 28.56MB + Index: 24.06MB + Engine InnoDB
    c67imyiip_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    c67imyiip_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    c67imyiip_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    c67imyiip_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    c67imyiip_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    c67imyiip_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    c67imyiip_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    c67imyiip_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_actionscheduler_actions: Data: 0.66MB + Index: 0.31MB + Engine MyISAM
    c67imyiip_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    c67imyiip_actionscheduler_logs: Data: 0.58MB + Index: 0.37MB + Engine MyISAM
    c67imyiip_adtribes_my_conversions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_affiliate_wp_affiliatemeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_affiliate_wp_affiliates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_affiliate_wp_campaigns: Data: 0.00MB + Index: 0.00MB + Engine
    c67imyiip_affiliate_wp_creatives: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_affiliate_wp_customermeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_affiliate_wp_customers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_affiliate_wp_payouts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_affiliate_wp_referrals: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_affiliate_wp_rest_consumers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_affiliate_wp_visits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_cart_notices: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_commentmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    c67imyiip_comments: Data: 8.01MB + Index: 2.82MB + Engine MyISAM
    c67imyiip_failed_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    c67imyiip_gf_draft_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_gf_entry: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
    c67imyiip_gf_entry_meta: Data: 0.12MB + Index: 0.12MB + Engine MyISAM
    c67imyiip_gf_entry_notes: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
    c67imyiip_gf_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_gf_form_meta: Data: 0.07MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_gf_form_revisions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_gf_form_view: Data: 2.85MB + Index: 1.25MB + Engine MyISAM
    c67imyiip_gf_rest_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_iconic_was_fees: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    c67imyiip_itsec_bans: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_itsec_dashboard_events: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    c67imyiip_itsec_distributed_storage: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_itsec_fingerprints: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_itsec_geolocation_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_itsec_lockouts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    c67imyiip_itsec_logs: Data: 7.62MB + Index: 0.62MB + Engine MyISAM
    c67imyiip_itsec_mutexes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_itsec_opaque_tokens: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    c67imyiip_itsec_temp: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    c67imyiip_itsec_user_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_kbp_form_entry: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_kbp_form_entrymeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_litespeed_cssjs: Data: 17.85MB + Index: 0.74MB + Engine MyISAM
    c67imyiip_litespeed_img_optm: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_mailchimp_carts: Data: 0.08MB + Index: 0.01MB + Engine MyISAM
    c67imyiip_mailchimp_jobs: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_mclean_refs: Data: 1.84MB + Index: 0.35MB + Engine MyISAM
    c67imyiip_mclean_scan: Data: 0.38MB + Index: 0.09MB + Engine MyISAM
    c67imyiip_monsterinsights_pageinsights_cache: Data: 0.86MB + Index: 0.07MB + Engine MyISAM
    c67imyiip_options: Data: 18.64MB + Index: 1.54MB + Engine MyISAM
    c67imyiip_pmxe_exports: Data: 0.14MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_pmxe_google_cats: Data: 0.26MB + Index: 0.05MB + Engine MyISAM
    c67imyiip_pmxe_posts: Data: 0.96MB + Index: 0.42MB + Engine MyISAM
    c67imyiip_pmxe_templates: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    c67imyiip_pmxi_hash: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    c67imyiip_pmxi_images: Data: 0.08MB + Index: 0.02MB + Engine MyISAM
    c67imyiip_pmxi_imports: Data: 2.05MB + Index: 0.00MB + Engine InnoDB
    c67imyiip_pmxi_posts: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    c67imyiip_pmxi_templates: Data: 0.30MB + Index: 0.00MB + Engine InnoDB
    c67imyiip_postmeta: Data: 54.79MB + Index: 26.22MB + Engine MyISAM
    c67imyiip_posts: Data: 8.47MB + Index: 2.02MB + Engine MyISAM
    c67imyiip_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_rafflepress_contestants: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_rafflepress_entries: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_rafflepress_giveaways: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_rafflepress_polls: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_spu_hits_logs: Data: 1.00MB + Index: 1.38MB + Engine MyISAM
    c67imyiip_termmeta: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    c67imyiip_terms: Data: 0.08MB + Index: 0.18MB + Engine MyISAM
    c67imyiip_term_relationships: Data: 0.42MB + Index: 0.90MB + Engine MyISAM
    c67imyiip_term_taxonomy: Data: 0.11MB + Index: 0.09MB + Engine MyISAM
    c67imyiip_tm_taskmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_tm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_usermeta: Data: 1.71MB + Index: 0.97MB + Engine MyISAM
    c67imyiip_users: Data: 0.07MB + Index: 0.09MB + Engine MyISAM
    c67imyiip_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_wc_category_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    c67imyiip_wc_customer_lookup: Data: 0.46MB + Index: 0.39MB + Engine MyISAM
    c67imyiip_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_wc_order_coupon_lookup: Data: 0.03MB + Index: 0.05MB + Engine MyISAM
    c67imyiip_wc_order_product_lookup: Data: 2.12MB + Index: 1.81MB + Engine MyISAM
    c67imyiip_wc_order_stats: Data: 0.68MB + Index: 0.43MB + Engine MyISAM
    c67imyiip_wc_order_tax_lookup: Data: 0.41MB + Index: 0.49MB + Engine MyISAM
    c67imyiip_wc_product_meta_lookup: Data: 0.37MB + Index: 0.41MB + Engine MyISAM
    c67imyiip_wc_reserved_stock: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    c67imyiip_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    c67imyiip_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_wpmelon_advbedit_temp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_wppopups_hits: Data: 1.38MB + Index: 2.04MB + Engine MyISAM
    c67imyiip_ylc_chat_rows: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_ylc_chat_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_ylc_chat_visitors: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_ylc_offline_messages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    c67imyiip_yoast_indexable: Data: 3.60MB + Index: 0.88MB + Engine MyISAM
    c67imyiip_yoast_indexable_hierarchy: Data: 0.09MB + Index: 0.28MB + Engine MyISAM
    c67imyiip_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    c67imyiip_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
    c67imyiip_yoast_prominent_words: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
    c67imyiip_yoast_seo_links: Data: 0.45MB + Index: 0.12MB + Engine MyISAM
    c67imyiip_yoast_seo_meta: Data: 0.61MB + Index: 0.53MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    acf: 4
    acf-field: 11
    acf-field-group: 4
    amn_mi-lite: 2
    attachment: 2450
    carts: 2643
    custom_css: 3
    customize_changeset: 54
    gift_card: 62
    google_maps: 1
    it_boom_bar: 12
    mc4wp-form: 1
    nav_menu_item: 524
    oembed_cache: 9
    page: 61
    post: 77
    postman_sent_mail: 250
    product: 666
    product_variation: 4083
    revision: 218
    shop_coupon: 138
    shop_order: 8653
    shop_order_refund: 739
    sidebar: 2
    spucpt: 5
    tve_form_type: 1
    tve_lead_group: 1
    widget_content: 6
    woocarousel: 1
    woocarouselpro: 6
    wp_block: 10
    wp-bio-links: 1
    wppopups: 20
    ylc-macro: 2
    ywdpd_discount: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (57) ###
    
    WooThumbs for WooCommerce by Iconic: by Iconic – 4.8.2 – Installed version not tested with active version of WooCommerce 4.6.2
    Gravity Forms: by Gravity Forms – 2.4.21
    Advanced Custom Fields: by Elliot Condon – 5.9.3
    Billmate Payment Gateway for WooCommerce: by Billmate – 3.12.2 – Installed version not tested with active version of WooCommerce 4.6.2
    iThemes Boom Bar: by iThemes – 1.2.15
    Cookie Notice: by dFactory – 1.3.2
    Enable Media Replace: by ShortPixel – 3.5.0
    Envato Market: by Envato – 2.0.5
    Flexible Shipping: by WP Desk – 3.16.1
    Force Regenerate Thumbnails: by Pedro Elsner – 2.0.6
    MonsterInsights - eCommerce Addon: by MonsterInsights Team – 7.3.7
    MonsterInsights Pro: by MonsterInsights – 7.12.2
    Gravity Forms Mailchimp Add-On: by Gravity Forms – 4.8
    WooCommerce Attribute Swatches by Iconic: by Iconic  – 1.2.7 – Installed version not tested with active version of WooCommerce 4.6.2
    iThemes Security Pro: by iThemes – 6.8.1
    iThemes Sync: by iThemes – 2.1.7
    Kadence Blocks - PRO Extension: by Kadence WP – 1.4.16
    Kadence Blocks – Gutenberg Blocks for Page Builder Features: by Kadence WP – 1.9.3
    Kadence Pro - Premium addon for the Kadence Theme: by Kadence WP – 0.8.9
    Klarna Checkout for WooCommerce: by Krokedil – 2.3.2 – Installed version not tested with active version of WooCommerce 4.6.2
    LiteSpeed Cache: by LiteSpeed Technologies – 3.5.2
    Loco Translate: by Tim Whitlock – 2.4.4
    Mailchimp for WooCommerce: by Mailchimp – 2.4.7 – Installed version not tested with active version of WooCommerce 4.6.2
    Max Mega Menu: by megamenu.com – 2.9.1
    MonsterInsights - Forms Tracking Addon: by MonsterInsights Team – 1.5.2
    MonsterInsights - Page Insights Addon: by MonsterInsights Team – 1.3.2
    Phoenix Media Rename: by crossi72 – 2.2.5
    Post SMTP: by Yehuda Hassine – 2.0.15
    SVG Support: by Benbodhi – 2.3.18
    Theme Customisations: by WooThemes – 1.0.0
    WC Hide Shipping Methods: by Rynaldo Stoltz – 1.4
    Woo Attributes Coupon: by Gaurav Nagpal – 2.2.0 – Installed version not tested with active version of WooCommerce 4.6.2
    WooCommerce Advanced Bulk Edit: by George Iron – 4.6.1
    WooCommerce Brands: by WooCommerce – 1.6.18 (update to version 1.6.21 is available) – Installed version not tested with active version of WooCommerce 4.6.2
    WooCommerce Cart Notices: by SkyVerge – 1.11.4 (update to version 1.12.2 is available) – Installed version not tested with active version of WooCommerce 4.6.2
    WooCommerce Cost of Goods: by SkyVerge – 2.9.8 (update to version 2.9.9 is available) – Installed version not tested with active version of WooCommerce 4.6.2
    WooCommerce Stripe Gateway: by WooCommerce – 4.5.3 – Installed version not tested with active version of WooCommerce 4.6.2
    WooCommerce Gateways Country Limiter: by OnTheGoSystems – 1.4 – Installed version not tested with active version of WooCommerce 4.6.2
    WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.8.6 (update to version 3.9.1 is available) – Installed version not tested with active version of WooCommerce 4.6.2
    WooCommerce Product Image Flipper: by jameskoster – 0.4.2 – Installed version not tested with active version of WooCommerce 4.6.2
    WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.5 – Installed version not tested with active version of WooCommerce 4.6.2
    Woocommerce Stock Popup: by IndiaSan – 1.0.0 – Installed version not tested with active version of WooCommerce 4.6.2
    Woocommerce Variation Quantity: by IndiaSan – 1.0.0 – Installed version not tested with active version of WooCommerce 4.6.2
    WooCommerce: by Automattic – 4.6.2
    WooThumbs for WooCommerce by Iconic: by Iconic – 4.8.2 – Installed version not tested with active version of WooCommerce 4.6.2
    Yoast SEO Premium: by Team Yoast – 15.2.1
    WP All Export Pro: by Soflyy – 1.6.2
    WP All Import Pro: by Soflyy – 4.6.5
    WP Bio Links: by Guglielmo Pepe – 1.0.0
    WP Extended Search: by 5um17 – 1.3.1
    WP All Import - ACF Add-On: by Soflyy – 3.2.9
    WP All Import - WooCommerce Add-On Pro: by Soflyy – 3.2.5 – Installed version not tested with active version of WooCommerce 4.6.2
    WP Popups: by timersys – 2.1
    Yoast SEO: Local: by Team Yoast and Arjan Snaterse – 13.7
    Yoast SEO: WooCommerce: by Team Yoast – 13.7
    YITH WooCommerce Gift Cards Premium: by YITH – 3.1.12
    WP All Import - Yoast WordPress SEO Add-On: by Soflyy – 1.1.8
    
    ### Inactive Plugins (19) ###
    
    BackupBuddy: by iThemes – 8.6.2.0
    Cart Reports for WooCommerce: by WooCommerce – 1.2.9 – Installed version not tested with active version of WooCommerce 4.6.2
    Clean Image Filenames: by Upperdog – 1.3
    CSS Hero: by The CSS Hero Team – 4.11
    Disable Lazy Load: by Sachyya – 1.0.2
    Disable Site: by Jimmy K. <jimmy@nintencode.com> – 1.3.1
    Display All Image Sizes: by Press Up – 1.1.6
    Gutenberg: by Gutenberg Team – 9.3.0
    Hotjar: by Hotjar – 1.0.8
    Imsanity: by Exactly WWW – 2.6.0
    Klarna Order Management for WooCommerce: by klarna
    krokedil – 1.6.4 – Installed version not tested with active version of WooCommerce 4.6.2
    
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.1
    Media Cleaner (Pro): by Jordy Meow – 6.0.7
    Product Feed PRO for WooCommerce: by AdTribes.io – 9.0.3
    RafflePress Pro: by RafflePress – 1.3.1
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.1.4
    
    WP Link Preview: by Kishan Gajera – 1.4.1
    YITH Live Chat Premium: by YITH – 1.4.2
    YITH WooCommerce Dynamic Pricing and Discounts Premium: by YITH – 1.6.2 – Installed version not tested with active version of WooCommerce 4.6.2
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    object-cache.php: object-cache.php
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: ✔
    Currency: SEK (kr)
    Currency Position: right_space
    Thousand Separator: 
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    gift-card (gift-card)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Shop base: #7005 - /shop/
    Cart: #7006 - /shop/cart/
    Checkout: #7007 - /shop/checkout/
    My account: #7008 - /shop/account/
    Terms and conditions: #495 - /kopvillkor/
    
    ### Theme ###
    
    Name: Kadence Child
    Version: 1.0.2
    Author URL: https://www.kadencewp.com/
    Child Theme: ✔
    Parent Theme Name: Kadence
    Parent Theme Version: 1.0.1 – 1.0.2 is available
    Parent Theme Author URL: https://www.kadencewp.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: kadence-child/woocommerce/single-product/product-attributes.php
    
    ### Action Scheduler ###
    
    Complete: 1,512
    Oldest: 2020-10-09 11:16:07 +0200
    Newest: 2020-11-09 08:47:09 +0100
    
    Failed: 307
    Oldest: 2019-02-28 16:02:47 +0100
    Newest: 2020-05-02 12:09:37 +0200
    
    Pending: 1
    Oldest: 2020-11-09 10:14:17 +0100
    Newest: 2020-11-09 10:14:17 +0100
    
    

    Thanks,

    Ben

    Thread Starter Ben Andersen

    (@ben72)

    OK @drwpcom it would be nice if it was per category though. But now I know it’s not a bug. Thank you for your help.

    Thread Starter Ben Andersen

    (@ben72)

    Hi @drwpcom!

    I think you misunderstood my question.
    I’m not talking about the general setting for product sorting which I have set to: Default sorting (custom + name).

    The link you sent can set certain categories to another sort order but I want the same for all. I just don’t want the custom order of the products in one category to affect the order of the same products in another category. But I guess that is not possible?

    I hope this makes sense. Else just say so and I’ll try to explain in a better way. 🙂

    Thanks!

    Thread Starter Ben Andersen

    (@ben72)

    @m155y5 This has now happened on another site. Can you please get back to me?

    It happens for variable products. It seems they are treated as simple products as no “Variation ID” is displayed on the order line. The variant that the customer wanted (had to call them as it was not visible) was out of stock.
    And this only happens very rarely which makes it hard to debug.

    order, https://www.dropbox.com/s/r24zpzzdtm8ye1l/le-var-id-fault.png?dl=0
    product variant, https://www.dropbox.com/s/9rcsforixpp71kj/le-var-id-fault-product.png?dl=0

    Thanks!

    Thread Starter Ben Andersen

    (@ben72)

    Here is the product variation settings for the product, https://www.dropbox.com/s/uv66q7yrjw5nwkt/alva-product-issue.jpg?dl=0

    Thread Starter Ben Andersen

    (@ben72)

    Hi @m155y5,

    Thank you for your response. Well, it’s the same product actually. It’s a variable product. And nothing was changed to the setup of the product or the webshop between the two orders.

    Thanks,
    Ben

    Thread Starter Ben Andersen

    (@ben72)

    @akshay-menariya Great thanks!

    Take care,
    Ben

    Thread Starter Ben Andersen

    (@ben72)

    Thread Starter Ben Andersen

    (@ben72)

    Thanks Julie!

    I couldn’t attach a file there but I will when I get a response.

    Ben

    Thread Starter Ben Andersen

    (@ben72)

    Hi @julieskyverge!

    I Can’t find WooCommerce > Settings > Integrations > Facebook for WooCommerce
    But do you mean WooCommerce > Status > Logs > facebook_for_woocommerce-*.log?

    No virtual or free but there are products with variants but that does not seem to matter. Old products are syncing but only some of the new ones..

    Can I email the log to you for confidentiality?

    Thanks,

    Ben

    Thread Starter Ben Andersen

    (@ben72)

    In the debug log I see a lot of these:
    [08-Sep-2020 20:55:11 UTC] PHP Notice: Undefined offset: 0 in /home/xxx/public_html/xxx.xx/wp-content/plugins/facebook-for-woocommerce/includes/fbproduct.php on line 576

    Thread Starter Ben Andersen

    (@ben72)

    Hi @laszloszalvak!

    Thanks a lot for testing this! I agree, it must have been a temporary failure of some kind. Exactly this failure has not happened to me during the 3-4 years I’ve been using Sync so I was a bit surprised.

    Cheers,

    Ben

Viewing 15 replies - 1 through 15 (of 130 total)