Title: beewing's Replies | WordPress.org

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# beewing

  [  ](https://wordpress.org/support/users/beewing/)

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 Search replies:

## Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Cancelled order email not working](https://wordpress.org/support/topic/cancelled-order-email-not-working/)
 *  Thread Starter [beewing](https://wordpress.org/support/users/beewing/)
 * (@beewing)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/cancelled-order-email-not-working/#post-9453512)
 * Hi!
 * Once deactivated all the plugins and checked if the cancel order email works,
   this function still fails. Do you need the backend or/and FTP access to check
   it?
 * Kind regards!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Cancelled order email not working](https://wordpress.org/support/topic/cancelled-order-email-not-working/)
 *  Thread Starter [beewing](https://wordpress.org/support/users/beewing/)
 * (@beewing)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/cancelled-order-email-not-working/#post-9328268)
 * Yes, I’ve checked. The file admin-cancelled-order.php has not been edited or 
   modified:
 * /**
    * [@hooked](https://wordpress.org/support/users/hooked/) WC_Emails::email_header()
   Output the email header */ do_action( ‘woocommerce_email_header’, $email_heading,
   $email ); ?>
 *  <p><?php printf( __( ‘The order #%1$d from %2$s has been cancelled. The order
   was as follows:’, ‘woocommerce’ ), $order->get_order_number(), $order->get_formatted_billing_full_name());?
   ></p>
 *  /**
    * [@hooked](https://wordpress.org/support/users/hooked/) WC_Emails::order_details()
   Shows the order details table. * [@hooked](https://wordpress.org/support/users/hooked/)
   WC_Structured_Data::generate_order_data() Generates structured data. * [@hooked](https://wordpress.org/support/users/hooked/)
   WC_Structured_Data::output_structured_data() Outputs structured data. * [@since](https://wordpress.org/support/users/since/)
   2.5.0 */ do_action( ‘woocommerce_email_order_details’, $order, $sent_to_admin,
   $plain_text, $email );
 *  /**
    * [@hooked](https://wordpress.org/support/users/hooked/) WC_Emails::order_meta()
   Shows order meta data. */ do_action( ‘woocommerce_email_order_meta’, $order, 
   $sent_to_admin, $plain_text, $email );
 *  /**
    * [@hooked](https://wordpress.org/support/users/hooked/) WC_Emails::customer_details()
   Shows customer details * [@hooked](https://wordpress.org/support/users/hooked/)
   WC_Emails::email_address() Shows email address */ do_action( ‘woocommerce_email_customer_details’,
   $order, $sent_to_admin, $plain_text, $email );
 *  /**
    * [@hooked](https://wordpress.org/support/users/hooked/) WC_Emails::email_footer()
   Output the email footer */ do_action( ‘woocommerce_email_footer’, $email );
 * I don’t see anything strange.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Cancelled order email not working](https://wordpress.org/support/topic/cancelled-order-email-not-working/)
 *  Thread Starter [beewing](https://wordpress.org/support/users/beewing/)
 * (@beewing)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/cancelled-order-email-not-working/#post-9325160)
 * No, maybe I explain it badly, sorry for that. The customer doesn’t cancel the
   order, but when the order is cancelled because it couldn’t be paid for some reason.
   What I mean is the email which can be set in Woocommerce -> Settings -> Emails-
   > Cancelled order.

Viewing 3 replies - 1 through 3 (of 3 total)