Title: beardedginger's Replies | WordPress.org --- # beardedginger [ ](https://wordpress.org/support/users/beardedginger/) * [Profile](https://wordpress.org/support/users/beardedginger/) * [Topics Started](https://wordpress.org/support/users/beardedginger/topics/) * [Replies Created](https://wordpress.org/support/users/beardedginger/replies/) * [Reviews Written](https://wordpress.org/support/users/beardedginger/reviews/) * [Topics Replied To](https://wordpress.org/support/users/beardedginger/replied-to/) * [Engagements](https://wordpress.org/support/users/beardedginger/engagements/) * [Favorites](https://wordpress.org/support/users/beardedginger/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 191 total) 1 [2](https://wordpress.org/support/users/beardedginger/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/beardedginger/replies/page/3/?output_format=md)… [11](https://wordpress.org/support/users/beardedginger/replies/page/11/?output_format=md) [12](https://wordpress.org/support/users/beardedginger/replies/page/12/?output_format=md) [13](https://wordpress.org/support/users/beardedginger/replies/page/13/?output_format=md) [→](https://wordpress.org/support/users/beardedginger/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Solid Security – Password, Two Factor Authentication, and Brute Force Protection] Cant login](https://wordpress.org/support/topic/cant-login-263/) * [beardedginger](https://wordpress.org/support/users/beardedginger/) * (@beardedginger) * [4 years, 10 months ago](https://wordpress.org/support/topic/cant-login-263/#post-14568176) * Hi, * You can temporarily disable Security Pro’s features by adding the code below to your wp-config.php file above the “That’s all, stop editing! Happy blogging.” comment. Note you’ll need to remove it to re-enable the features of Security Pro. * define(‘ITSEC_DISABLE_MODULES’, true); * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Solid Security – Password, Two Factor Authentication, and Brute Force Protection] “You are locked out”- looks like a bug](https://wordpress.org/support/topic/you-are-locked-out-looks-like-a-bug/) * [beardedginger](https://wordpress.org/support/users/beardedginger/) * (@beardedginger) * [4 years, 11 months ago](https://wordpress.org/support/topic/you-are-locked-out-looks-like-a-bug/#post-14554931) * Hi, * You can try disabling the following features to see if it helps. * Hackrepair Blacklist Feature (Security> Settings> Banned Users) * Filter Long URL Strings (Security> Settings> System Tweaks) * Filter Suspicious Query Strings in the URL (Security> Settings> System Tweaks) * Filter Non-English Characters (Security> Settings> System Tweaks) * You may also try enabling XML-RPC and allowing Full Access to the REST API. ( Security> Settings> WordPress Tweaks> XML-RPC) * If that does not help to resolve the issue you could enable each setting within Security Pro that you would like active, and then deactivate them one at a time to determine the culprit. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Solid Security – Password, Two Factor Authentication, and Brute Force Protection] White Listing IPs for Empty/Unknow User Agent](https://wordpress.org/support/topic/white-listing-ips-for-empty-unknow-user-agent/) * [beardedginger](https://wordpress.org/support/users/beardedginger/) * (@beardedginger) * [4 years, 11 months ago](https://wordpress.org/support/topic/white-listing-ips-for-empty-unknow-user-agent/#post-14529111) * Hi, * You can add IPs to the Whitelist in Security> Settings> Global Settings> Authorized Hosts List. You may also go to Security> Settings> Banned Users and disable the Hackrepair Blacklist Feature. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Solid Security – Password, Two Factor Authentication, and Brute Force Protection] server error 403 elementor](https://wordpress.org/support/topic/server-error-403-elementor/) * [beardedginger](https://wordpress.org/support/users/beardedginger/) * (@beardedginger) * [4 years, 11 months ago](https://wordpress.org/support/topic/server-error-403-elementor/#post-14529086) * Hi, * You can try disabling the following features to see if it helps. * Hackrepair Blacklist Feature (Security> Settings> Banned Users) * Filter Long URL Strings (Security> Settings> System Tweaks) * Filter Suspicious Query Strings in the URL (Security> Settings> System Tweaks) * Filter Non-English Characters (Security> Settings> System Tweaks) * You may also try enabling XML-RPC and allowing Full Access to the REST API. ( Security> Settings> WordPress Tweaks> XML-RPC) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Solid Security – Password, Two Factor Authentication, and Brute Force Protection] URGENT Plugin Failure Spawning 403 Errors](https://wordpress.org/support/topic/urgent-plugin-failure-spawning-403-errors-2/) * [beardedginger](https://wordpress.org/support/users/beardedginger/) * (@beardedginger) * [4 years, 11 months ago](https://wordpress.org/support/topic/urgent-plugin-failure-spawning-403-errors-2/#post-14529077) * Hi, * You can try disabling the following features to see if it helps. I would also suggest checking for a plugin conflict and verify everything installed is up to date. * Hackrepair Blacklist Feature (Security> Settings> Banned Users) * Filter Long URL Strings (Security> Settings> System Tweaks) * Filter Suspicious Query Strings in the URL (Security> Settings> System Tweaks) * Filter Non-English Characters (Security> Settings> System Tweaks) * You may also try enabling XML-RPC and allowing Full Access to the REST API. ( Security> Settings> WordPress Tweaks> XML-RPC) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Solid Security – Password, Two Factor Authentication, and Brute Force Protection] Database backup](https://wordpress.org/support/topic/database-backup-18/) * [beardedginger](https://wordpress.org/support/users/beardedginger/) * (@beardedginger) * [4 years, 11 months ago](https://wordpress.org/support/topic/database-backup-18/#post-14508790) * Hi, * Are you still running into issues with this? If the database backup is being created but not sent there may be an issue with the email sending functionality of your website. Your host should be able to assist in looking into how the emails are being sent. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Solid Security – Password, Two Factor Authentication, and Brute Force Protection] iThemes Security prevents Downloads](https://wordpress.org/support/topic/ithemes-security-prevents-downloads/) * [beardedginger](https://wordpress.org/support/users/beardedginger/) * (@beardedginger) * [4 years, 11 months ago](https://wordpress.org/support/topic/ithemes-security-prevents-downloads/#post-14508782) * Hi, * Thank you for the updated information! I will pass this information along to our support team in hopes that it will help future users! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Solid Security – Password, Two Factor Authentication, and Brute Force Protection] SCANING MY WEBSIDE FAILED](https://wordpress.org/support/topic/scaning-my-webside-failed/) * [beardedginger](https://wordpress.org/support/users/beardedginger/) * (@beardedginger) * [4 years, 11 months ago](https://wordpress.org/support/topic/scaning-my-webside-failed/#post-14508777) * That error is typically an indication of a temporary timeout when the scan was performed. Are you still consistently getting the same 500 error? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Solid Security – Password, Two Factor Authentication, and Brute Force Protection] How to whitelist IP Ranges?](https://wordpress.org/support/topic/how-to-whitelist-ip-ranges/) * [beardedginger](https://wordpress.org/support/users/beardedginger/) * (@beardedginger) * [4 years, 11 months ago](https://wordpress.org/support/topic/how-to-whitelist-ip-ranges/#post-14486207) * Hi, * You can find instructions in the video below on how to use wildcards to whitelist a range of IPs. The instructions start at 6 minutes 30 seconds into the video. * [https://ithemes.com/tutorials/getting-started-ithemes-security-part-2-global-settings/](https://ithemes.com/tutorials/getting-started-ithemes-security-part-2-global-settings/) * You can also use the articles below to provide some more information on how to use wildcards to Whitelist IPs. * [https://www.cbtnuggets.com/blog/technology/networking/networking-basics-what-are-wildcard-masks-and-how-do-they-work](https://www.cbtnuggets.com/blog/technology/networking/networking-basics-what-are-wildcard-masks-and-how-do-they-work) * [https://success.trendmicro.com/solution/1060771-support-for-wildcard-characters-in-the-whitelist-blacklist-feature-of-web-reputation-service-kAJU00000004CorOAE](https://success.trendmicro.com/solution/1060771-support-for-wildcard-characters-in-the-whitelist-blacklist-feature-of-web-reputation-service-kAJU00000004CorOAE) * [https://www.routerfreak.com/understanding-wild-card-masks/](https://www.routerfreak.com/understanding-wild-card-masks/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Solid Security – Password, Two Factor Authentication, and Brute Force Protection] scan failed](https://wordpress.org/support/topic/scan-failed-57/) * [beardedginger](https://wordpress.org/support/users/beardedginger/) * (@beardedginger) * [4 years, 11 months ago](https://wordpress.org/support/topic/scan-failed-57/#post-14486194) * Hi, * Can you try disabling the following features to see if it helps? * Hackrepair Blacklist Feature (Security> Settings> Banned Users) * Filter Long URL Strings (Security> Settings> System Tweaks) * Filter Suspicious Query Strings in the URL (Security> Settings> System Tweaks) * Filter Non-English Characters (Security> Settings> System Tweaks) * You may also try enabling XML-RPC and allowing Full Access to the REST API. ( Security> Settings> WordPress Tweaks> XML-RPC) * If that does not help to resolve the issue you could enable each setting within the plugin that you would like active, and then deactivate them one at a time to determine the culprit. You may also try checking for a plugin conflict by deactivating all other plugins and see if that helps. If it does help, then reactivate the plugins one at a time to find the culprit(s), if any. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Solid Security – Password, Two Factor Authentication, and Brute Force Protection] White screen on editing products Woocommerce](https://wordpress.org/support/topic/white-screen-on-editing-products-woocommerce/) * [beardedginger](https://wordpress.org/support/users/beardedginger/) * (@beardedginger) * [4 years, 11 months ago](https://wordpress.org/support/topic/white-screen-on-editing-products-woocommerce/#post-14486149) * Hi, * Can you try disabling the following features to see if it helps? * Hackrepair Blacklist Feature (Security> Settings> Banned Users) * Filter Long URL Strings (Security> Settings> System Tweaks) * Filter Suspicious Query Strings in the URL (Security> Settings> System Tweaks) * Filter Non-English Characters (Security> Settings> System Tweaks) * You may also try enabling XML-RPC and allowing Full Access to the REST API. ( Security> Settings> WordPress Tweaks> XML-RPC) * If that does not help to resolve the issue you could enable each setting within the plugin that you would like active, and then deactivate them one at a time to determine the culprit. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Solid Security – Password, Two Factor Authentication, and Brute Force Protection] Cannot log in to RoadMap](https://wordpress.org/support/topic/cannot-log-in-to-roadmap/) * [beardedginger](https://wordpress.org/support/users/beardedginger/) * (@beardedginger) * [4 years, 11 months ago](https://wordpress.org/support/topic/cannot-log-in-to-roadmap/#post-14453331) * Hi, * You can find more information regarding the depreciation of the .htaccess file in the article below. * [https://help.ithemes.com/hc/en-us/articles/360043921354-What-Rules-are-Enforced-by-the-htaccess-File-in-iThemes-Security-Pro-](https://help.ithemes.com/hc/en-us/articles/360043921354-What-Rules-are-Enforced-by-the-htaccess-File-in-iThemes-Security-Pro-) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Solid Security – Password, Two Factor Authentication, and Brute Force Protection] iThemes Security features hacked](https://wordpress.org/support/topic/ithemes-security-features-hacked/) * [beardedginger](https://wordpress.org/support/users/beardedginger/) * (@beardedginger) * [4 years, 11 months ago](https://wordpress.org/support/topic/ithemes-security-features-hacked/#post-14453311) * That error means that something within SMTP is erroring and not sending email. You will need to reach out to your host and have them look into why your mail is not able to authenticate. The email health check plugin may help to diagnose the issue. * [https://wordpress.org/plugins/check-email/](https://wordpress.org/plugins/check-email/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Solid Security – Password, Two Factor Authentication, and Brute Force Protection] File Change Warning](https://wordpress.org/support/topic/file-change-warning-10/) * [beardedginger](https://wordpress.org/support/users/beardedginger/) * (@beardedginger) * [4 years, 11 months ago](https://wordpress.org/support/topic/file-change-warning-10/#post-14453300) * If the changes made are from an update there is no cause for concern. Each file that changes at all is logged. For my own sites, I scan the list and look for anything out of place; I expect changes in backups, caching, updated plugins, etc. If I see a change for something that I personally didn’t update or have set to run automatically, that’s when I look at the file and start tracking down issues. * If your Site Scan is coming up clear, that is another good indication that the changes you are seeing are part of the routine backgrounds in a WordPress site * You can exclude files and directories in the File Change Detection settings on the Settings page. The general rule is it’s okay to exclude ones that you know are going to be regularly updating. Backup and cache files are a perfect example of this. Doing so will calm a lot of the extra noise. * The plugin will only inform you of changes made (if modules are enabled) but it does not have the capability to inform you of any issues in regards to those changes. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Solid Security – Password, Two Factor Authentication, and Brute Force Protection] hide backend function issues in multisite](https://wordpress.org/support/topic/hide-backend-function-issues-in-multisite/) * [beardedginger](https://wordpress.org/support/users/beardedginger/) * (@beardedginger) * [5 years ago](https://wordpress.org/support/topic/hide-backend-function-issues-in-multisite/#post-14421275) * Hi, * The Hide Backend feature will only be able to have one setting in place that will then propagate down to the rest of the sites under the main site. Viewing 15 replies - 1 through 15 (of 191 total) 1 [2](https://wordpress.org/support/users/beardedginger/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/beardedginger/replies/page/3/?output_format=md)… [11](https://wordpress.org/support/users/beardedginger/replies/page/11/?output_format=md) [12](https://wordpress.org/support/users/beardedginger/replies/page/12/?output_format=md) [13](https://wordpress.org/support/users/beardedginger/replies/page/13/?output_format=md) [→](https://wordpress.org/support/users/beardedginger/replies/page/2/?output_format=md)