Title: bcrabtree2's Replies | WordPress.org

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# bcrabtree2

  [  ](https://wordpress.org/support/users/bcrabtree2/)

 *   [Profile](https://wordpress.org/support/users/bcrabtree2/)
 *   [Topics Started](https://wordpress.org/support/users/bcrabtree2/topics/)
 *   [Replies Created](https://wordpress.org/support/users/bcrabtree2/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/bcrabtree2/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/bcrabtree2/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/bcrabtree2/engagements/)
 *   [Favorites](https://wordpress.org/support/users/bcrabtree2/favorites/)

 Search replies:

## Forum Replies Created

Viewing 5 replies - 1 through 5 (of 5 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Profile and Cover Photo doesn’t finish processing](https://wordpress.org/support/topic/profile-and-cover-photo-doesnt-finish-processing/)
 *  Thread Starter [bcrabtree2](https://wordpress.org/support/users/bcrabtree2/)
 * (@bcrabtree2)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/profile-and-cover-photo-doesnt-finish-processing/#post-10986987)
 * I bagged this and dumped the plugin. If you can’t get support on this type of
   issue then the plugin is not worth messing with. There are several alternatives
   that work better and provide better support.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Can’t set profile picture](https://wordpress.org/support/topic/cant-set-profile-picture/)
 *  [bcrabtree2](https://wordpress.org/support/users/bcrabtree2/)
 * (@bcrabtree2)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/cant-set-profile-picture/#post-10801473)
 * I am having the same issue with the plugin not accepting the cropped image. After
   selecting the image for a profile, cover image, or gallery image the popup dialog
   notifies the user that it is “Processing” but, does not complete.
    This began
   happening after the 2.0.28 update to the plugin. I reported this 2 weeks ago 
   and have not received a solution yet. [https://wordpress.org/support/topic/profile-and-cover-photo-doesnt-finish-processing/#post-10763057](https://wordpress.org/support/topic/profile-and-cover-photo-doesnt-finish-processing/#post-10763057)
 * Developer tab reports:
    admin-ajax.php {success: false, data: “Invalid file ownership”}
   data: “Invalid file ownership” success: false
 * No conflicts with other plugins or themes.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Profile and Cover Photo doesn’t finish processing](https://wordpress.org/support/topic/profile-and-cover-photo-doesnt-finish-processing/)
 *  Thread Starter [bcrabtree2](https://wordpress.org/support/users/bcrabtree2/)
 * (@bcrabtree2)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/profile-and-cover-photo-doesnt-finish-processing/#post-10799547)
 * I have not received a reply to this issue in a while. Is anybody able to help?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Profile and Cover Photo doesn’t finish processing](https://wordpress.org/support/topic/profile-and-cover-photo-doesnt-finish-processing/)
 *  Thread Starter [bcrabtree2](https://wordpress.org/support/users/bcrabtree2/)
 * (@bcrabtree2)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/profile-and-cover-photo-doesnt-finish-processing/#post-10775400)
 * GD PHP Library is installed and working,
    The mod_security is an Apache feature
   and does not apply. I am on a Windows environment. My site is above in the first
   post.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Profile and Cover Photo doesn’t finish processing](https://wordpress.org/support/topic/profile-and-cover-photo-doesnt-finish-processing/)
 *  Thread Starter [bcrabtree2](https://wordpress.org/support/users/bcrabtree2/)
 * (@bcrabtree2)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/profile-and-cover-photo-doesnt-finish-processing/#post-10765647)
 * I am receiving results of {success: false, data: “Invalid file ownership”}
    data:“
   Invalid file ownership” success: false in the admin-ajax.php file.
 * Check if the Ultimate Member uploads folder has the correct permissions (see 
   this article) DONE
 * Increase the WordPress memory limit via wp-config.php file. This article shows
   how to do this. DONE
 * Increase the maximum file upload size for individual file uploads. The `post_max_size`
   value should be greater than or equal to `upload_max_filesize` value. (see this
   article) DONE
 * Reset the uploads tab on UM settings. DONE
 * Contact your host support and ask them if your server has GD PHP Library installed
   and is working. WAITING ON REPLY
 * Contact your host support and ask them to disable mod_security.
 * Check that you are not breaking the domain origin policy (using www. version 
   while WP is installed on the non www. site for example)

Viewing 5 replies - 1 through 5 (of 5 total)