Title: averta support's Replies | WordPress.org

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# averta support

  [  ](https://wordpress.org/support/users/averta_support/)

 *   [Profile](https://wordpress.org/support/users/averta_support/)
 *   [Topics Started](https://wordpress.org/support/users/averta_support/topics/)
 *   [Replies Created](https://wordpress.org/support/users/averta_support/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/averta_support/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/averta_support/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/averta_support/engagements/)
 *   [Favorites](https://wordpress.org/support/users/averta_support/favorites/)

 Search replies:

## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 859 total)

1 [2](https://wordpress.org/support/users/averta_support/replies/page/2/?output_format=md)
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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Master Slider - Responsive Touch Slider] Two clicked needed to play video in mobile](https://wordpress.org/support/topic/two-clicked-needed-to-play-video-in-mobile/)
 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/two-clicked-needed-to-play-video-in-mobile/#post-12093445)
 * Hi,
 * Thank you for choosing Master Slider and sorry for the delay in replying.
 * Could you please provide me with the link of your slider?
 * Looking forward to hearing from you.
 * Best,
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Master Slider - Responsive Touch Slider] Slider not showing on my Home Page.](https://wordpress.org/support/topic/slider-not-showing-on-my-home-page/)
 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/slider-not-showing-on-my-home-page/#post-12093444)
 * Hi,
 * Thank you for choosing Master Slider and sorry for the delay in replying.
 * Has the problem been solved?
 * Your slider works fine on your home page.
 * Please let me know.
 * Best,
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Master Slider - Responsive Touch Slider] Hide image name on Hover](https://wordpress.org/support/topic/hide-image-name-on-hover/)
 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/hide-image-name-on-hover/#post-12093441)
 * Hi,
 * Thank you for choosing Master Slider.
 * Go to your slider and select each slide, then go to Misc tab and delete Background
   image title:
    [http://support.averta.net/en/wp-content/uploads/Background_Image_Title.jpg](http://support.averta.net/en/wp-content/uploads/Background_Image_Title.jpg)
 * If you need any further information, please let me know.
 * Best,
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Master Slider - Responsive Touch Slider] No possiblitiy to change image quality leads to bad PageSpeed Insights](https://wordpress.org/support/topic/no-possiblitiy-to-change-image-quality-leads-to-bad-pagespeed-insights/)
 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/no-possiblitiy-to-change-image-quality-leads-to-bad-pagespeed-insights/#post-12056585)
 * Hi,
 * Thank you for choosing Master Slider.
 * We will consider it in our upcoming updates.
 * Thanks for your suggestion.
 * Best,
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Master Slider - Responsive Touch Slider] Error with every new Slider](https://wordpress.org/support/topic/error-with-every-new-slider/)
 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/error-with-every-new-slider/#post-12056558)
 * Hi,
 * Thank you for choosing Master Slider.
 * Please visit our support center and create a new ticket there.
 * Free Support Forum (WordPress) :
    [http://support.averta.net/en/item/master-slider-wordpress-free](http://support.averta.net/en/item/master-slider-wordpress-free)
 * Pro Support Forum (WordPress) :
    [http://support.averta.net/envato/support/item/master-slider-wordpress-plugin](http://support.averta.net/envato/support/item/master-slider-wordpress-plugin)
 * Registration :
    [http://support.averta.net/envato/registration](http://support.averta.net/envato/registration)
 * Best,
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Master Slider - Responsive Touch Slider] show main photos only when thumbnails are clicked](https://wordpress.org/support/topic/show-main-photos-only-when-thumbnails-are-clicked/)
 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/show-main-photos-only-when-thumbnails-are-clicked/#post-12056548)
 * Hi,
 * Thank you for choosing Master Slider.
 * It cannot be done like that, because we don’t have an option for doing that. 
   However, you can start with another template such as Staff Carousel. Then add
   a lightbox to your slider. It will somehow be like what you want.
    Please check
   out this ticket to know how to use Lightbox: [http://support.averta.net/en/ticket/lightbox-configuration-urgent/#post-78068](http://support.averta.net/en/ticket/lightbox-configuration-urgent/#post-78068)
 * If you need any further information, please let me know.
 * Best,
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Master Slider - Responsive Touch Slider] slide to open page](https://wordpress.org/support/topic/slide-to-open-page/)
 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/slide-to-open-page/#post-12035141)
 * Hi,
 * Thank you for choosing Master Slider and sorry for the delay in replying.
 * Please check out this ticket:
    [http://support.averta.net/en/ticket/how-to-use-deep-link-with-relative-addresses/](http://support.averta.net/en/ticket/how-to-use-deep-link-with-relative-addresses/)
 * If you need any further information, please let me know.
 * Best,
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Master Slider - Responsive Touch Slider] Slider is not responsive on mobile](https://wordpress.org/support/topic/slider-is-not-responsive-on-mobile/)
 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/slider-is-not-responsive-on-mobile/#post-12004796)
 * Hi,
 * Thank you for choosing Master Slider.
 * Please check out this documentation:
    [http://docs.averta.net/display/mswpdoc/Master+Slider+Responsive+Guideline](http://docs.averta.net/display/mswpdoc/Master+Slider+Responsive+Guideline)
 * If you need any further information, please let me know.
 * Best,
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Master Slider - Responsive Touch Slider] Richiesta info](https://wordpress.org/support/topic/richiesta-info/)
 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/richiesta-info/#post-11979496)
 * Hi,
 * Thank you for choosing Master Slider and sorry for the delay in replying.
 * It would be great if you could explain more about what you want in English.
 * As I understand, you don’t want your slider to have loop navigation.
    To disable
   it, go to Master Slider > Slider Settings > Navigation section. Check out the
   below screenshot: [http://support.averta.net/en/wp-content/uploads/loop.png](http://support.averta.net/en/wp-content/uploads/loop.png)
 * If you need any further information, please let me know.
 * Have a great weekend.
 * Best,
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Master Slider - Responsive Touch Slider] Accessibility Standards Compliant?](https://wordpress.org/support/topic/accessibility-standards-compliant/)
 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/accessibility-standards-compliant/#post-11979474)
 * Hi,
 * Thank you for choosing Master Slider.
 * Yes, you are right and we know it is important. Unfortunately, Master Slider 
   is no accessible yet, but we are planning to do some tasks for accessibility 
   🙂
    I cannot estimate an exact time for our next major update, but we have it
   on our to do list.
 * Feel free to get in touch in case you need anything else.
 * Have a great weekend.
 * Best,
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Master Slider - Responsive Touch Slider] After youtube Video ends next slide doesn’t come automatically](https://wordpress.org/support/topic/after-youtube-video-ends-next-slide-doesnt-come-automatically/)
 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/after-youtube-video-ends-next-slide-doesnt-come-automatically/#post-11979470)
 * Hi,
 * Thank you for choosing Master Slider.
 * This option is not available on our current version.
 * If you need any further information, please let me know.
 * Have a great weekend.
 * Best,
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Master Slider - Responsive Touch Slider] Error! (Remains After Update)](https://wordpress.org/support/topic/error-remains-after-update/)
 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/error-remains-after-update/#post-11979453)
 * Hi Tee,
 * I guess your debug is enabled. Disable it on `wp-config.php` like the below:
 *     ```
       define('WP_DEBUG', false);
       define( 'WP_DEBUG_LOG', false);
       define( 'WP_DEBUG_DISPLAY', false );
       ```
   
 * Feel free to get in touch in case you need anything else.
 * Have a great weekend.
 * Best,
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Master Slider - Responsive Touch Slider] No Text Layer Transition?](https://wordpress.org/support/topic/no-text-layer-transition/)
 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/no-text-layer-transition/#post-11967616)
 * Hi,
 * Just select the text layer you want, and go to `Transition` tab:
 * [http://support.averta.net/en/wp-content/uploads/unknown-3.png](http://support.averta.net/en/wp-content/uploads/unknown-3.png)
 * Feel free to get in touch in case you need anything else.
 * Best,
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Master Slider - Responsive Touch Slider] Browser tab freezes after clicking beyond last slide](https://wordpress.org/support/topic/browser-tab-freezes-after-clicking-beyond-last-slide/)
 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/browser-tab-freezes-after-clicking-beyond-last-slide/#post-11967504)
 * Hi,
 * Thank you for choosing Master Slider and sorry for the delay in replying.
 * It would be great if you could visit our support center and create a new ticket
   there. Otherwise, please provide me with the link of your website.
 * Free Support Forum (WordPress) :
    [http://support.averta.net/en/item/master-slider-wordpress-free](http://support.averta.net/en/item/master-slider-wordpress-free)
 * Pro Support Forum (WordPress) :
    [http://support.averta.net/envato/support/item/master-slider-wordpress-plugin](http://support.averta.net/envato/support/item/master-slider-wordpress-plugin)
 * Registration :
    [http://support.averta.net/envato/registration](http://support.averta.net/envato/registration)
 * Our support staff are available there to provide you with the best possible assistance
   as soon as possible.
 * Best,
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Master Slider - Responsive Touch Slider] Error! (Remains After Update)](https://wordpress.org/support/topic/error-remains-after-update/)
 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/error-remains-after-update/#post-11967421)
 * Hi,
 * Thank you for choosing Master Slider.
 * Please update your plugin to the latest version. It will be resolved.
    Sometimes
   you will get some warnings after update in WordPress. Just ignore them.
 * If you need any further information, please let me know.
 * Best,

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[57](https://wordpress.org/support/users/averta_support/replies/page/57/?output_format=md)
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