Title: Averta Support's Replies | WordPress.org --- # Averta Support [ ](https://wordpress.org/support/users/averta-support/) * [Profile](https://wordpress.org/support/users/averta-support/) * [Topics Started](https://wordpress.org/support/users/averta-support/topics/) * [Replies Created](https://wordpress.org/support/users/averta-support/replies/) * [Reviews Written](https://wordpress.org/support/users/averta-support/reviews/) * [Topics Replied To](https://wordpress.org/support/users/averta-support/replied-to/) * [Engagements](https://wordpress.org/support/users/averta-support/engagements/) * [Favorites](https://wordpress.org/support/users/averta-support/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 371 total) 1 [2](https://wordpress.org/support/users/averta-support/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/averta-support/replies/page/3/?output_format=md)… [23](https://wordpress.org/support/users/averta-support/replies/page/23/?output_format=md) [24](https://wordpress.org/support/users/averta-support/replies/page/24/?output_format=md) [25](https://wordpress.org/support/users/averta-support/replies/page/25/?output_format=md) [→](https://wordpress.org/support/users/averta-support/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Master Slider - Responsive Touch Slider] Changelog](https://wordpress.org/support/topic/changelog-78/) * [Averta Support](https://wordpress.org/support/users/averta-support/) * (@averta-support) * [9 years, 12 months ago](https://wordpress.org/support/topic/changelog-78/#post-7564345) * Hi, In the last update there was a security improvement for Master slider. Changelog should work but probably there is a problem that we are working on it to fix this error. * Regards Averta Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Master Slider - Responsive Touch Slider] No text/image or animation on some themes](https://wordpress.org/support/topic/no-textimage-or-animation-on-some-themes/) * [Averta Support](https://wordpress.org/support/users/averta-support/) * (@averta-support) * [9 years, 12 months ago](https://wordpress.org/support/topic/no-textimage-or-animation-on-some-themes/#post-7570280) * Hi, Please send us a related url or screenshots to examine deeper. * Reagrds Averta Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Master Slider - Responsive Touch Slider] Customzing slide info with class name and style](https://wordpress.org/support/topic/customzing-slide-info-with-class-name-and-style/) * [Averta Support](https://wordpress.org/support/users/averta-support/) * (@averta-support) * [9 years, 12 months ago](https://wordpress.org/support/topic/customzing-slide-info-with-class-name-and-style/#post-7547915) * Hi, Probably you are using Master Slider PRO. Please ask your question in Master Slider PRO forum: [http://support.averta.net/envato/support/item/master-slider-wordpress-plugin/](http://support.averta.net/envato/support/item/master-slider-wordpress-plugin/) * Regards, Averta Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Master Slider - Responsive Touch Slider] don't show the slider on our website](https://wordpress.org/support/topic/dont-show-the-slider-on-our-website/) * [Averta Support](https://wordpress.org/support/users/averta-support/) * (@averta-support) * [9 years, 12 months ago](https://wordpress.org/support/topic/dont-show-the-slider-on-our-website/#post-7551416) * Hi, We checked your webpage but didn’t see any active Master Slider in your page. Please activate Master Slider and tell us to examine deeper. * Regards Averta Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Master Slider - Responsive Touch Slider] Slide Info](https://wordpress.org/support/topic/slide-info/) * [Averta Support](https://wordpress.org/support/users/averta-support/) * (@averta-support) * [9 years, 12 months ago](https://wordpress.org/support/topic/slide-info/#post-7544997) * Hi, Select your text and click on hyperlink button from the the editor and type your link address. * Regards Averta Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Master Slider - Responsive Touch Slider] Master Slider not working in Safari](https://wordpress.org/support/topic/master-slider-not-working-in-safari-1/) * [Averta Support](https://wordpress.org/support/users/averta-support/) * (@averta-support) * [9 years, 12 months ago](https://wordpress.org/support/topic/master-slider-not-working-in-safari-1/#post-7530073) * Hi, Here is the screenshot about your image transition: [http://prntscr.com/bu9ofq](http://prntscr.com/bu9ofq) * Regards Averta Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Master Slider - Responsive Touch Slider] Remove spacing between masterslider and header](https://wordpress.org/support/topic/remove-spacing-between-masterslider-and-header/) * [Averta Support](https://wordpress.org/support/users/averta-support/) * (@averta-support) * [9 years, 12 months ago](https://wordpress.org/support/topic/remove-spacing-between-masterslider-and-header/#post-7546514) * Hi, We checked your page but didn’t see any problem and empty space between slider and the header. If you have the problem yet, Please tell us that in which browser and what version you have this problem. * Regards Averta Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Master Slider - Responsive Touch Slider] Text layer of another slide ends in the middle of the page](https://wordpress.org/support/topic/text-layer-of-another-slide-ends-in-the-middle-of-the-page/) * [Averta Support](https://wordpress.org/support/users/averta-support/) * (@averta-support) * [9 years, 12 months ago](https://wordpress.org/support/topic/text-layer-of-another-slide-ends-in-the-middle-of-the-page/#post-7545993) * Hi, Please send us related url to examine deeper. * Regards, Averta Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Master Slider - Responsive Touch Slider] Title in thumblist](https://wordpress.org/support/topic/title-in-thumblist/) * [Averta Support](https://wordpress.org/support/users/averta-support/) * (@averta-support) * [9 years, 12 months ago](https://wordpress.org/support/topic/title-in-thumblist/#post-7542262) * Hi, If you want to show title you need to change the thumbnail to tabs. But in tabs mode there is only title not image. * Regards, Averta Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Master Slider - Responsive Touch Slider] Master slider problem](https://wordpress.org/support/topic/master-slider-problem/) * [Averta Support](https://wordpress.org/support/users/averta-support/) * (@averta-support) * [9 years, 12 months ago](https://wordpress.org/support/topic/master-slider-problem/#post-7542260) * Hi, Please send us a related url to examine deeper. * Regards, Averta Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Master Slider - Responsive Touch Slider] currently running damn slow !!!](https://wordpress.org/support/topic/currently-running-damn-slow/) * [Averta Support](https://wordpress.org/support/users/averta-support/) * (@averta-support) * [10 years ago](https://wordpress.org/support/topic/currently-running-damn-slow/#post-7543586) * Hi, Your images have 404 error(Not loaded in your site). That means if only one picture of your slider doesn’t load, The slider is searching for this image till load all images together. So first check and load images in the slider then if your problem didn’t fix let us know. * Regards Averta Support. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Master Slider - Responsive Touch Slider] Master Slider doesn't display the image properly on mobile](https://wordpress.org/support/topic/master-slider-doesnt-display-the-image-properly-on-mobile/) * [Averta Support](https://wordpress.org/support/users/averta-support/) * (@averta-support) * [10 years ago](https://wordpress.org/support/topic/master-slider-doesnt-display-the-image-properly-on-mobile/#post-7539827) * Hi, We checked your Slider in mobile phones and it works properly. Please send us Screenshots about your issue to examine deeper. * Regards Averta Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Master Slider - Responsive Touch Slider] Master Slider not working in Safari](https://wordpress.org/support/topic/master-slider-not-working-in-safari-1/) * [Averta Support](https://wordpress.org/support/users/averta-support/) * (@averta-support) * [10 years ago](https://wordpress.org/support/topic/master-slider-not-working-in-safari-1/#post-7529981) * Hi, You set transition for your images. The transitions caused this problem. * Regards Averta Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Master Slider - Responsive Touch Slider] How do I disable preloader?](https://wordpress.org/support/topic/how-do-i-disable-preloader/) * [Averta Support](https://wordpress.org/support/users/averta-support/) * (@averta-support) * [10 years ago](https://wordpress.org/support/topic/how-do-i-disable-preloader/#post-7537211) * Hi, Please send us a related url to examine deeper. * Regards Averta Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Master Slider - Responsive Touch Slider] Call Specified Slide](https://wordpress.org/support/topic/call-specified-slide/) * [Averta Support](https://wordpress.org/support/users/averta-support/) * (@averta-support) * [10 years ago](https://wordpress.org/support/topic/call-specified-slide/#post-7532977) * Hi, By this api you can dod that: [http://docs.averta.net/display/MSWPF/Slider+APIs+and+Callbacks](http://docs.averta.net/display/MSWPF/Slider+APIs+and+Callbacks) * Via this function: * ``` api.gotoSlide(4); // moves to 4th slide. ``` * Regards Averta Support Viewing 15 replies - 1 through 15 (of 371 total) 1 [2](https://wordpress.org/support/users/averta-support/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/averta-support/replies/page/3/?output_format=md)… [23](https://wordpress.org/support/users/averta-support/replies/page/23/?output_format=md) [24](https://wordpress.org/support/users/averta-support/replies/page/24/?output_format=md) [25](https://wordpress.org/support/users/averta-support/replies/page/25/?output_format=md) [→](https://wordpress.org/support/users/averta-support/replies/page/2/?output_format=md)